Shut-down problems

I have an intermittent, but fairly frequent, problem on my
computer. When I try to shut down the screen goes blank
but the hard drive keeps running.

I have to press the restart button and then the computer
restarts and goes through the ScanDisk procedure. I can
then close down with no problems.

Indicators that I am likely to experience this are that I
can download emails using Microsoft Outlook, but I can't
access the Internet using the browser. MSN Messenger has a
red cross on it and also cannot be accessed.

Thanks for any help and advice.

war17
Sat Apr 10 10:47:15 CDT 2004

Look at the following link for shutdown and bootup problem.

http://www.aumha.org/a/shtdwnme.htm

The problem is usually a corrupted video card driver or sound card driver.
Uninstall and reinstall these drivers.

--
Warren
For additional help, post in
http://groups.msn.com/HelpforInternetExplorerorWindowsME/homepage

"Dave" <anonymous@discussions.microsoft.com> wrote in message
news:1abdd01c41ed6$aabacce0$a401280a@phx.gbl...
> I have an intermittent, but fairly frequent, problem on my
> computer. When I try to shut down the screen goes blank
> but the hard drive keeps running.
>
> I have to press the restart button and then the computer
> restarts and goes through the ScanDisk procedure. I can
> then close down with no problems.
>
> Indicators that I am likely to experience this are that I
> can download emails using Microsoft Outlook, but I can't
> access the Internet using the browser. MSN Messenger has a
> red cross on it and also cannot be accessed.
>
> Thanks for any help and advice.