I just downloaded the AVG antivirus program. The search
turned up a folder known as "C:\RESTORE\TEMP" while
checking the computer. It contains over 48,000 files,
most with something in them. They include 181 files
containing a virus.

Any idea what this folder is?

I run Norton Anti-Virus and believe that all the files I
have been deleteing from Emails and others are lodged in
this folder. If I am correct, can I safely delete all
these files?

I also have a folder under WINDOWS\INF that has over
32,000 files most with 0 bytes in them. Almost all start
with oem, then a number then INF at the end. I was told
to delete thm by another newsgroup and did so on Monday--
5,000 at a time. Today they are all back in the same
folder and won't let me delete them. It says,"Access
denied. The source file may be in use." Any suggestions
what is going wrong?

I'm not to tech literate, so please give good instructions
on suggestion of how to fix these problems.

Thanks, Bill

Re: _RESTORE file by David

David
Wed Nov 12 19:15:25 CST 2003

Please read the following URL:
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm

The objective:
------------------
- Turn off the System Restore function
- Reboot the PC
- Using your AV package, perform a full scan of all files on the platform and clean/delete
infectors found
- Turn on the System Restore function
- Reboot the PC
- Create a new System Restore point.

Dave

"Bill" <tbhudson@peakpeak.com> wrote in message
news:0df501c3a982$fe190100$a001280a@phx.gbl...
| I just downloaded the AVG antivirus program. The search
| turned up a folder known as "C:\RESTORE\TEMP" while
| checking the computer. It contains over 48,000 files,
| most with something in them. They include 181 files
| containing a virus.
|
| Any idea what this folder is?
|
| I run Norton Anti-Virus and believe that all the files I
| have been deleteing from Emails and others are lodged in
| this folder. If I am correct, can I safely delete all
| these files?
|
| I also have a folder under WINDOWS\INF that has over
| 32,000 files most with 0 bytes in them. Almost all start
| with oem, then a number then INF at the end. I was told
| to delete thm by another newsgroup and did so on Monday--
| 5,000 at a time. Today they are all back in the same
| folder and won't let me delete them. It says,"Access
| denied. The source file may be in use." Any suggestions
| what is going wrong?
|
| I'm not to tech literate, so please give good instructions
| on suggestion of how to fix these problems.
|
| Thanks, Bill



Re: _RESTORE file by Mike

Mike
Wed Nov 12 22:35:34 CST 2003

There really is no need to be concerned about any virus in the _RESTORE
archive as they are harmless there and can only cause problems if you later
choose to restore to a checkpoint created AFTER infection and BEFORE you
cleaned your system. Something I doubt you will be doing. Any worms, trojans
and viruses in the _restore archive will automatically be discarded in due
course as newer data is archived and the older files discarded The problem
with disabling system restore is that it flushes the _restore archive and
whilst that removes any virus remnants it also removes any good usable
checkpoints you might have and you never know when you might want to use that
lifebelt.

If you really are worried about this, then there are two approaches to
resolving your problem:
Firstly try reducing the space allocated to the System Restore archive as this
could flush out these unwanted files. Do this using the slider found at
System | Performance | File System | Hard Disk and reduce the allocated space
until you flush out the unwanted files.

If that fails, reset System Restore:
System | Performance | File System | Troubleshooting and check "Disable
System Restore", Apply and IMMEDIATELY reboot. This will flush you restore
folder and erase all checkpoints, then,
System | Performance | File System | Troubleshooting and uncheck "Disable
System Restore", Apply and again IMMEDIATELY reboot. This should now
automatically create a new checkpoint immediately following the restart.
Finally adjust the space allocated to the restore folder,
System | Performance | File System | Hard Disk and adjust the restore slider
to your preferred setting. A figure of 200MB is normally more than adequate
for day to day use allowing perhaps a week of checkpoints to be available
although increasing this to perhaps 400-500MB for a few days during periods of
large installs such Microsoft Office is advisable.

See also MS KB 263455 - "Antivirus Tools Cannot Clean Infected Files in the
_Restore Folder" (http://support.microsoft.com?kbid=263455).
--
Mike Maltby MS-MVP
mcmaltby@hotmail.com


Bill <tbhudson@peakpeak.com> wrote:

> I just downloaded the AVG antivirus program. The search
> turned up a folder known as "C:\RESTORE\TEMP" while
> checking the computer. It contains over 48,000 files,
> most with something in them. They include 181 files
> containing a virus.
>
> Any idea what this folder is?
>
> I run Norton Anti-Virus and believe that all the files I
> have been deleteing from Emails and others are lodged in
> this folder. If I am correct, can I safely delete all
> these files?
>
> I also have a folder under WINDOWS\INF that has over
> 32,000 files most with 0 bytes in them. Almost all start
> with oem, then a number then INF at the end. I was told
> to delete thm by another newsgroup and did so on Monday--
> 5,000 at a time. Today they are all back in the same
> folder and won't let me delete them. It says,"Access
> denied. The source file may be in use." Any suggestions
> what is going wrong?
>
> I'm not to tech literate, so please give good instructions
> on suggestion of how to fix these problems.
>
> Thanks, Bill



Re: _RESTORE file by Corinne

Corinne
Thu Nov 13 00:03:31 CST 2003

NewsGroups : Hello/Bonjour Bill , tu nous a dit / you told us

> I just downloaded the AVG antivirus program. The search
> turned up a folder known as "C:\RESTORE\TEMP" while
> checking the computer. It contains over 48,000 files,
> most with something in them. They include 181 files
> containing a virus.
>
> Any idea what this folder is?
>
> I run Norton Anti-Virus and believe that all the files I
> have been deleteing from Emails and others are lodged in
> this folder. If I am correct, can I safely delete all
> these files?
>
> I also have a folder under WINDOWS\INF that has over
> 32,000 files most with 0 bytes in them. Almost all start
> with oem, then a number then INF at the end. I was told
> to delete thm by another newsgroup and did so on Monday--
> 5,000 at a time. Today they are all back in the same
> folder and won't let me delete them. It says,"Access
> denied. The source file may be in use." Any suggestions
> what is going wrong?
>
> I'm not to tech literate, so please give good instructions
> on suggestion of how to fix these problems.
>
> Thanks, Bill

All the virus files have been deleted - Norton doesn't check restore
and it is good.
Actually the restoration system works in such way that it keeps a copy
of deleted files in case you want them back through restoration of
your system... of course it doesn't know it is a virus.
Depending of how big you allow restore to be, it will disappear all
alone in a few days (as long as you don't restore at a moment where
the virus were there, there is absolutely no danger)




m
La FAQ d'OE : http://www.faqoe.com/


Re: _RESTORE file by Bill

Bill
Thu Nov 13 12:07:27 CST 2003

I did as you suggested and here is what I found.
First: The "Disable System Restore" was already checked.
I unchecked it, hit apply and then checked it again and
hit apply , exited and rebooted.
Second: Went in again to "troubleshooting" and unchecked
the "Disable System Restore". hit apply and rebooted.
Third: after the reboot, went backinto Troubleshooting and
found the "Disable System Restore" was checked again. The
machine will not allow me to have it unchecked. Plus, I
went to the slider and tried to slide it after unchecking
the Disable button. It would not move.
Went back to the _RESTORE\TEMP file and found all the
files still there. Nothing has been flushed from the
system.
Don't know what to do next. I would really like to get
rid of these files as it slows down the virus checking and
are basically useless.
Thanks, Bill
>-----Original Message-----
>There really is no need to be concerned about any virus
in the _RESTORE
>archive as they are harmless there and can only cause
problems if you later
>choose to restore to a checkpoint created AFTER infection
and BEFORE you
>cleaned your system. Something I doubt you will be
doing. Any worms, trojans
>and viruses in the _restore archive will automatically be
discarded in due
>course as newer data is archived and the older files
discarded The problem
>with disabling system restore is that it flushes the
_restore archive and
>whilst that removes any virus remnants it also removes
any good usable
>checkpoints you might have and you never know when you
might want to use that
>lifebelt.
>
>If you really are worried about this, then there are two
approaches to
>resolving your problem:
>Firstly try reducing the space allocated to the System
Restore archive as this
>could flush out these unwanted files. Do this using the
slider found at
>System | Performance | File System | Hard Disk and reduce
the allocated space
>until you flush out the unwanted files.
>
>If that fails, reset System Restore:
>System | Performance | File System | Troubleshooting and
check "Disable
>System Restore", Apply and IMMEDIATELY reboot. This will
flush you restore
>folder and erase all checkpoints, then,
>System | Performance | File System | Troubleshooting and
uncheck "Disable
>System Restore", Apply and again IMMEDIATELY reboot.
This should now
>automatically create a new checkpoint immediately
following the restart.
>Finally adjust the space allocated to the restore folder,
>System | Performance | File System | Hard Disk and adjust
the restore slider
>to your preferred setting. A figure of 200MB is
normally more than adequate
>for day to day use allowing perhaps a week of checkpoints
to be available
>although increasing this to perhaps 400-500MB for a few
days during periods of
>large installs such Microsoft Office is advisable.
>
>See also MS KB 263455 - "Antivirus Tools Cannot Clean
Infected Files in the
>_Restore Folder" (http://support.microsoft.com?
kbid=263455).
>--
>Mike Maltby MS-MVP
>mcmaltby@hotmail.com
>
>
>Bill <tbhudson@peakpeak.com> wrote:
>
>> I just downloaded the AVG antivirus program. The search
>> turned up a folder known as "C:\RESTORE\TEMP" while
>> checking the computer. It contains over 48,000 files,
>> most with something in them. They include 181 files
>> containing a virus.
>>
>> Any idea what this folder is?
>>
>> I run Norton Anti-Virus and believe that all the files I
>> have been deleteing from Emails and others are lodged in
>> this folder. If I am correct, can I safely delete all
>> these files?
>>
>> I also have a folder under WINDOWS\INF that has over
>> 32,000 files most with 0 bytes in them. Almost all
start
>> with oem, then a number then INF at the end. I was told
>> to delete thm by another newsgroup and did so on Monday-
-
>> 5,000 at a time. Today they are all back in the same
>> folder and won't let me delete them. It says,"Access
>> denied. The source file may be in use." Any
suggestions
>> what is going wrong?
>>
>> I'm not to tech literate, so please give good
instructions
>> on suggestion of how to fix these problems.
>>
>> Thanks, Bill
>
>
>.
>

Re: _RESTORE file by David

David
Thu Nov 13 13:35:44 CST 2003

Bill:

Maybe it can be done manually....

Use the WinME floppy boot disk and boot from drive "A:"

When you get to a DOS prompt enter the following command


attrib -r -s -h c:\_RESTORE
deltree c:\_restore

Reboot the PC.

Please report back your results.

Dave




"Bill Hudson" <tbhudson@peakpeak.com> wrote in message
news:000101c3aa10$ff07dd50$a501280a@phx.gbl...
| I did as you suggested and here is what I found.
| First: The "Disable System Restore" was already checked.
| I unchecked it, hit apply and then checked it again and
| hit apply , exited and rebooted.
| Second: Went in again to "troubleshooting" and unchecked
| the "Disable System Restore". hit apply and rebooted.
| Third: after the reboot, went backinto Troubleshooting and
| found the "Disable System Restore" was checked again. The
| machine will not allow me to have it unchecked. Plus, I
| went to the slider and tried to slide it after unchecking
| the Disable button. It would not move.
| Went back to the _RESTORE\TEMP file and found all the
| files still there. Nothing has been flushed from the
| system.
| Don't know what to do next. I would really like to get
| rid of these files as it slows down the virus checking and
| are basically useless.
| Thanks, Bill
| >-----Original Message-----
| >There really is no need to be concerned about any virus
| in the _RESTORE
| >archive as they are harmless there and can only cause
| problems if you later
| >choose to restore to a checkpoint created AFTER infection
| and BEFORE you
| >cleaned your system. Something I doubt you will be
| doing. Any worms, trojans
| >and viruses in the _restore archive will automatically be
| discarded in due
| >course as newer data is archived and the older files
| discarded The problem
| >with disabling system restore is that it flushes the
| _restore archive and
| >whilst that removes any virus remnants it also removes
| any good usable
| >checkpoints you might have and you never know when you
| might want to use that
| >lifebelt.
| >
| >If you really are worried about this, then there are two
| approaches to
| >resolving your problem:
| >Firstly try reducing the space allocated to the System
| Restore archive as this
| >could flush out these unwanted files. Do this using the
| slider found at
| >System | Performance | File System | Hard Disk and reduce
| the allocated space
| >until you flush out the unwanted files.
| >
| >If that fails, reset System Restore:
| >System | Performance | File System | Troubleshooting and
| check "Disable
| >System Restore", Apply and IMMEDIATELY reboot. This will
| flush you restore
| >folder and erase all checkpoints, then,
| >System | Performance | File System | Troubleshooting and
| uncheck "Disable
| >System Restore", Apply and again IMMEDIATELY reboot.
| This should now
| >automatically create a new checkpoint immediately
| following the restart.
| >Finally adjust the space allocated to the restore folder,
| >System | Performance | File System | Hard Disk and adjust
| the restore slider
| >to your preferred setting. A figure of 200MB is
| normally more than adequate
| >for day to day use allowing perhaps a week of checkpoints
| to be available
| >although increasing this to perhaps 400-500MB for a few
| days during periods of
| >large installs such Microsoft Office is advisable.
| >
| >See also MS KB 263455 - "Antivirus Tools Cannot Clean
| Infected Files in the
| >_Restore Folder" (http://support.microsoft.com?
| kbid=263455).
| >--
| >Mike Maltby MS-MVP
| >mcmaltby@hotmail.com
| >
| >
| >Bill <tbhudson@peakpeak.com> wrote:
| >
| >> I just downloaded the AVG antivirus program. The search
| >> turned up a folder known as "C:\RESTORE\TEMP" while
| >> checking the computer. It contains over 48,000 files,
| >> most with something in them. They include 181 files
| >> containing a virus.
| >>
| >> Any idea what this folder is?
| >>
| >> I run Norton Anti-Virus and believe that all the files I
| >> have been deleteing from Emails and others are lodged in
| >> this folder. If I am correct, can I safely delete all
| >> these files?
| >>
| >> I also have a folder under WINDOWS\INF that has over
| >> 32,000 files most with 0 bytes in them. Almost all
| start
| >> with oem, then a number then INF at the end. I was told
| >> to delete thm by another newsgroup and did so on Monday-
| -
| >> 5,000 at a time. Today they are all back in the same
| >> folder and won't let me delete them. It says,"Access
| >> denied. The source file may be in use." Any
| suggestions
| >> what is going wrong?
| >>
| >> I'm not to tech literate, so please give good
| instructions
| >> on suggestion of how to fix these problems.
| >>
| >> Thanks, Bill
| >
| >
| >.
| >



Re: _RESTORE file by Bill

Bill
Thu Nov 13 15:47:35 CST 2003

Here is what I did as a followup:
I went into the "system restore" area in accessories-
system tools area and tried to create a restore point.
The computer told me it could not do so and to reboot the
computer. I did so and then the system restore feature
worked fine. I check the _RESTORE \TEMP folder and it
went down to 12,000+ files from 48,000+. I checked
the "file system| Troubleshooting folder and found that
the "Disable System Restore " had been unchecked by the
computer and the slide moved to the left edge of the slide
as for as how much the folder will hold. Don't know why,
but the virus infected files were gone when I did another
virus search with AVG.
Don't understand why, but all the bad files have left the
box.

Now if I can get someone to tell me how to get rid of all
the OEM-INF files--32,000 of them, I will be a happy
camper. Also found a "recycle" file that appears to be
loaded. Don't know what they are. Any thoughts?

Thanks, Bill

>-----Original Message-----
>Bill:
>
>Maybe it can be done manually....
>
>Use the WinME floppy boot disk and boot from drive "A:"
>
>When you get to a DOS prompt enter the following command
>
>
>attrib -r -s -h c:\_RESTORE
>deltree c:\_restore
>
>Reboot the PC.
>
>Please report back your results.
>
>Dave
>
>
>
>
>"Bill Hudson" <tbhudson@peakpeak.com> wrote in message
>news:000101c3aa10$ff07dd50$a501280a@phx.gbl...
>| I did as you suggested and here is what I found.
>| First: The "Disable System Restore" was already
checked.
>| I unchecked it, hit apply and then checked it again and
>| hit apply , exited and rebooted.
>| Second: Went in again to "troubleshooting" and unchecked
>| the "Disable System Restore". hit apply and rebooted.
>| Third: after the reboot, went backinto Troubleshooting
and
>| found the "Disable System Restore" was checked again.
The
>| machine will not allow me to have it unchecked. Plus, I
>| went to the slider and tried to slide it after
unchecking
>| the Disable button. It would not move.
>| Went back to the _RESTORE\TEMP file and found all the
>| files still there. Nothing has been flushed from the
>| system.
>| Don't know what to do next. I would really like to get
>| rid of these files as it slows down the virus checking
and
>| are basically useless.
>| Thanks, Bill
>| >-----Original Message-----
>| >There really is no need to be concerned about any virus
>| in the _RESTORE
>| >archive as they are harmless there and can only cause
>| problems if you later
>| >choose to restore to a checkpoint created AFTER
infection
>| and BEFORE you
>| >cleaned your system. Something I doubt you will be
>| doing. Any worms, trojans
>| >and viruses in the _restore archive will automatically
be
>| discarded in due
>| >course as newer data is archived and the older files
>| discarded The problem
>| >with disabling system restore is that it flushes the
>| _restore archive and
>| >whilst that removes any virus remnants it also removes
>| any good usable
>| >checkpoints you might have and you never know when you
>| might want to use that
>| >lifebelt.
>| >
>| >If you really are worried about this, then there are
two
>| approaches to
>| >resolving your problem:
>| >Firstly try reducing the space allocated to the System
>| Restore archive as this
>| >could flush out these unwanted files. Do this using
the
>| slider found at
>| >System | Performance | File System | Hard Disk and
reduce
>| the allocated space
>| >until you flush out the unwanted files.
>| >
>| >If that fails, reset System Restore:
>| >System | Performance | File System | Troubleshooting
and
>| check "Disable
>| >System Restore", Apply and IMMEDIATELY reboot. This
will
>| flush you restore
>| >folder and erase all checkpoints, then,
>| >System | Performance | File System | Troubleshooting
and
>| uncheck "Disable
>| >System Restore", Apply and again IMMEDIATELY reboot.
>| This should now
>| >automatically create a new checkpoint immediately
>| following the restart.
>| >Finally adjust the space allocated to the restore
folder,
>| >System | Performance | File System | Hard Disk and
adjust
>| the restore slider
>| >to your preferred setting. A figure of 200MB is
>| normally more than adequate
>| >for day to day use allowing perhaps a week of
checkpoints
>| to be available
>| >although increasing this to perhaps 400-500MB for a few
>| days during periods of
>| >large installs such Microsoft Office is advisable.
>| >
>| >See also MS KB 263455 - "Antivirus Tools Cannot Clean
>| Infected Files in the
>| >_Restore Folder" (http://support.microsoft.com?
>| kbid=263455).
>| >--
>| >Mike Maltby MS-MVP
>| >mcmaltby@hotmail.com
>| >
>| >
>| >Bill <tbhudson@peakpeak.com> wrote:
>| >
>| >> I just downloaded the AVG antivirus program. The
search
>| >> turned up a folder known as "C:\RESTORE\TEMP" while
>| >> checking the computer. It contains over 48,000
files,
>| >> most with something in them. They include 181 files
>| >> containing a virus.
>| >>
>| >> Any idea what this folder is?
>| >>
>| >> I run Norton Anti-Virus and believe that all the
files I
>| >> have been deleteing from Emails and others are
lodged in
>| >> this folder. If I am correct, can I safely delete
all
>| >> these files?
>| >>
>| >> I also have a folder under WINDOWS\INF that has over
>| >> 32,000 files most with 0 bytes in them. Almost all
>| start
>| >> with oem, then a number then INF at the end. I was
told
>| >> to delete thm by another newsgroup and did so on
Monday-
>| -
>| >> 5,000 at a time. Today they are all back in the same
>| >> folder and won't let me delete them. It says,"Access
>| >> denied. The source file may be in use." Any
>| suggestions
>| >> what is going wrong?
>| >>
>| >> I'm not to tech literate, so please give good
>| instructions
>| >> on suggestion of how to fix these problems.
>| >>
>| >> Thanks, Bill
>| >
>| >
>| >.
>| >
>
>
>.
>

Re: _RESTORE file by Mike

Mike
Thu Nov 13 16:04:29 CST 2003

Much better and quicker IMO to use REName rather than Deltree. This allows
the user to get back into the operating system far quicker and then can then
delete the _RESTORE folder from there.
--
Mike Maltby MS-MVP
mcmaltby@hotmail.com


"David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote ...

> Bill:
>
> Maybe it can be done manually....
>
> Use the WinME floppy boot disk and boot from drive "A:"
>
> When you get to a DOS prompt enter the following command
>
>
> attrib -r -s -h c:\_RESTORE
> deltree c:\_restore
>
> Reboot the PC.
>
> Please report back your results.



Re: _RESTORE file by David

David
Thu Nov 13 16:26:12 CST 2003

Thanx Mike, I'll remember that !

Dave



"Mike M" <No_Spam@Corned_Beef.Only> wrote in message
news:%23BOpdIjqDHA.2304@TK2MSFTNGP11.phx.gbl...
| Much better and quicker IMO to use REName rather than Deltree. This allows
| the user to get back into the operating system far quicker and then can then
| delete the _RESTORE folder from there.
| --
| Mike Maltby MS-MVP
| mcmaltby@hotmail.com
|
|
| "David H. Lipman" <DLipman~nospam~@Verizon.Net> wrote ...
|
| > Bill:
| >
| > Maybe it can be done manually....
| >
| > Use the WinME floppy boot disk and boot from drive "A:"
| >
| > When you get to a DOS prompt enter the following command
| >
| >
| > attrib -r -s -h c:\_RESTORE
| > deltree c:\_restore
| >
| > Reboot the PC.
| >
| > Please report back your results.
|
|