Kath
Mon Oct 27 13:25:08 CST 2003
Peter Jones wrote:
> Using Windows ME, OE 6, and Norton Anti Virus 2003 Pro.
> Edition.
> On incoming e-mail with attachments error message
> saying 'OE possibly detected a virus in the attachments'.
> E-mails are being received from secure sites with same
> answer. However if you go to forward the e-mail and
> attachments the attachments become readable and accessible.
> Can anyone help with what I must do to rectify this
> problem.
>
> Peter
Are you sure about the error message you are getting? Could it be along
the lines of "Outlook Express removed access....."?
Virus protection feature
-------------------------
Virus protection is the answer to renewed interest in the threat of
e-mail viruses. It blocks programmatic sends and lets users specify
if they want to open or save attachments. This option to block the
preset list of file types may be accessed via the checkbox under
Tools | Options | Security | "Do not allow attachments to be opened or
saved that could potentially be a virus." This option is enabled by
default for new installations and upgrades.
Also disable email scanning.
Scanning of incoming email is the biggest waste of CPU cycles ever
invented and adds not one whit of added protection. An antivirus
program worth
more than a nickel will warn you, in a very conspicuous manner, if you
ever
attempt to open or save an infected file. Even Symantec admits that
email scanning is a waste of time.
Look at this link and read the info under the section, Disable email
protection.
http://service1.symantec.com/SUPPORT/nav.nsf/docid/1999092910223606
Also for NAV 2003, see this link:
http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001082921552806
Also review this Knowledge Base article about other problems using
Norton:
813514 - OL: Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending
E-Mail:
http://support.microsoft.com/?kbid=813514
--
Kath Adams
MS MVP - Windows (IE/OE)
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