Ask Maxwell/Watson

Tutorials Win: Microsoft Windows Forum

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    - Program has caused an error by <unknown> Whenever I use any program on my computer, after a while, an error message pops up and I have to close my program out. It says whatever program I'm using had made an error and must close. It's aggravating to death and I don't know what to do about it, please help. Tag: Ask Maxwell/Watson Tag: 225310
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    - backing up files to disk pretty silly question but i have tried everything i can think of trying to do this. do i format the disk before i try to backup. i would like to backup my drive and also info from quicken. can somebody pls help. Tag: Ask Maxwell/Watson Tag: 225309
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    - password Whenever I boot up my Windows Me system it askes me for a user name and password. I normally press esc and that fixs that. However, how can i disable that window before startup? I would like my system to bootup directly to my desktop. Tag: Ask Maxwell/Watson Tag: 225304
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    - relocate sys. folders? I recently acquired a computer with winME on it which has ALOT of folders and files scattered about b/c the previous owner deleted instead of uninstalling programs. It seems that the order of system folders are wrong and sometimes doubled up... for instance there is a: C:\windows\cookies C:\windows\temp.internet files and C:\windows\history ... which is what I am used to seeing with win98. But, then there are also all of those same folders inside C:\windows\Temp. I(almost) got brave and tried to get rid of the doubles but chickened out when a message popped up basically telling me that I better not move the folder. I tried to find some web-info re: the correct order of folders but had no luck. Hopefully,someone here can help... A) are those folders supposed to be 2x's? B) can I dump the copies without confusing the whole OS? and C) so I don't have to bother you again, do you know of a web- site where I can find that info? Thanks! Tag: Ask Maxwell/Watson Tag: 225303
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    - Partitioning problem I partitioned a hard drive with the full amount ( which is 40GB). After ME installed C drive only shows 1.99GB. I don't know what happened to the rest of it. Do I have to start all over by dumping and partitioning or is there another way around it to change the partition? Molly Tag: Ask Maxwell/Watson Tag: 225302
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    - Error message: Spool 32 has caused an error in sysfmon.dll My son swapped out a new printer and downloaded Windows ME updates. I now leep getting these error messages and my computer locks up when I get into the variuos programs. Can anyone offer any help? Thanks. Tag: Ask Maxwell/Watson Tag: 225300
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    - Startup Disk Windows has crashed and I can't get it to start even in safe mode. Is it possible to download a startup disk so I can get my files off my hard drive before I reinstall Windows? Any help would be appreciated. Thanks, Tyler Tag: Ask Maxwell/Watson Tag: 225290
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    - Millenium Edition-Computer does not shut down it restarts When I shut down my computer it does not shut down.It retarts and I have to hit the computer switch in order to turn it off. Tag: Ask Maxwell/Watson Tag: 225288
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    - WindowsME Hanging up I have a problem with WinMe hanging up after I log on. I have downloaded all sorts of info from Microsoft and have a question. As long as I have the system set to Selective System the system runs with no problem. Once I click on normal settings and reboot, the system hangs up. Is it ok to leave the system on selective settings while trying to evaluate the problem? I think I have it limited to a driver problem. Currently going through the process of elimination. Can anyone help? Advise? Would appreciate it. Tag: Ask Maxwell/Watson Tag: 225280
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    - Need to click mouse many times to get it to respond Hello I am having a problem with using the mouse to navigate. It seems that no matter what program I am using (Word, IE, etc,), I have to click my mouse button many times (2-4x) before it responds. Any suggestions on how to fix this problem? Thank you Tag: Ask Maxwell/Watson Tag: 225279
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    - Remove "Temporary Internet files" automagically Hi. 1. Is there a way to clean the TIF on startup? Something like the TweakUI "Paranoia" settings will be the best solution. 2nd best will be a utility that will do it and I could run from the Startup folder. 2. The same applies to \Windows\Temp BTW, regedit is a valid option. TIA Tag: Ask Maxwell/Watson Tag: 225275
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    - computer keeps turning itself back on my coputer was just fixed and now it keeps turning itself back on after I shut down. I've called support 3 x's to no avail. Anyone?? Tag: Ask Maxwell/Watson Tag: 225274
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    - computer my computer keeps turning itself back on after I shut it down! Help Tag: Ask Maxwell/Watson Tag: 225273
  - 14
    - Explorer has caused an error in FTAP.DLL..... I have a clients computer running Me that whenever you try to access anything through My Computer, or the Control Panel, etc, the following message is displayed: "Explorer has caused an error in FTAP.DLL. Explorer will now close." I can find nothing in the knowledge base even close, nor anywhere else on the web about "FTAP.DLL". Anyone with any ideas would be greatly appreciated!! Thanks- CDZ Tag: Ask Maxwell/Watson Tag: 225270
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    - 'Folders' panel! When I click the 'Folders' button in Explorer the panel comes up blank with only the 'close' button visable!Any Ideas? Cheers,Glenn Tag: Ask Maxwell/Watson Tag: 225265
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    - Error Message I keep getting an error message when i turn on my computer. It states (problem with shortcut to updater.lnk) - i cannot get rid of this message and searching error messages in windows me did not help either. Tag: Ask Maxwell/Watson Tag: 225264
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    - WinMe Desktop Icons Is there anyway i can save the desktop icons into a .reg file and place it back on the same position. Or is there any utility which can do the same? Thanks. Tag: Ask Maxwell/Watson Tag: 225263
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    - control panel when i try to get into any of the files in the control panel a messege appears "windows cannot access the specific device, path, or file. you may not have the appropriate permissions to access the item" i'm the only user Tag: Ask Maxwell/Watson Tag: 225261
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    - corrupted drive I've been using ME since it came out. I've never had any serious problems at all until now. My C drive is an 80 GB drive on IDE1. My D and E drives are a 160 GB drive split equally. All of a sudden following a lockup I rebooted and scandisk ran and said like ten folders were corrupted on the D drive and it fixed it automatically. The folders are all garbage now... This keeps happening with anything I install now. Western Digital's utilities say the drive is fine. PLEASE HELP!!!! Tag: Ask Maxwell/Watson Tag: 225259
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    - Utility to copy program to new computer A correctly licensed CD is missing, and I would like to have a critical program on the new computer (Win98SE to WinME). Is there a utility that will let me do this so that WinME thinks it was correctly installed? So far all the copy programs seem to deal with CD's DVD's, or images of an entire hard drive. Thanks, Tag: Ask Maxwell/Watson Tag: 225258
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    - Installing WORD How do I get Word installed if it is on my active desktop, but showing uninstalled? Tag: Ask Maxwell/Watson Tag: 225257
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    - Cookies folder acting like any other folder My C:\Windows\Cookies folder has lost its magic and is acting like any other folder. Before you ask, I've looked, and yes, the System attribute is properly set on it. What should I do to fix it? ty P.S. C:\Windows\Temporary Internet Files is working correctly. Tag: Ask Maxwell/Watson Tag: 225256
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    - MSVFW32.DLL problems I cannot get my children's Digital Blue digital movie maker software that I installed on my computer to boot. I keep get an error message that DMM has caused an error in MSVFW32.DLL and will now close. I have tried replacing the MSVFW32.DLL file with a new version from the C:\WINDOWS\Options\Cabs file, but I continue to get the MSVFW32.DLL is in use by Windows and cannot be replaced or renamed message. I have tried to shut down all programs that I am aware of that are running and tried to perform the change in Safe Mode. I still get the MSVFW32.DLL is in use by Windows message. The Digital Blue people have no answers at this time. Any ideas? Tag: Ask Maxwell/Watson Tag: 225255
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    - Invalid system disk I tried to restart my computer last friday, and now after it tries to load ez-bios it displays "Invalid system disk" After trying to restart the the pc with the ME disk in there still no help. Also if I do hit control while loads, it asks me to boot using the C: or A: drive but it still gives the invalid system disk line, regardless of the one I choose. I was deleting temp files immediately prior to this happening. Anyone out there have an answer? Thanks, Kevin Tag: Ask Maxwell/Watson Tag: 225254
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    - In SEARCH "open containing folder" does not work. When I Search for a file and then right click on it then left click on the "open containing folder" option in the submenu, it does not open the folder. Tried this with many files that are on my computer and it still does not work. TIA Bob W. Tag: Ask Maxwell/Watson Tag: 225253
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    - Hibernate problem When the PC goes into hibernate, and I bring it back up, the desktop icons will no longer function. If I go to start/run and type in the application name, it will execute the program. What would cause this? Tag: Ask Maxwell/Watson Tag: 225252
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    - hot synching multiple hand held palm We have two Palm hand held units. One of them can be hot synched and downloaded to Outlook, but the other one is not responding the same way. We know it is hot synching, but we do not know where the files are downloaded to. Can anyone help us with this situation Tag: Ask Maxwell/Watson Tag: 225246
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    - explorer this is a wird one ok.the blue bar at the bottom of the page will load a web pages head first then the text,then the graphic,s,loading the page 3 times.i get no errors.but it,s not working right any ideas.thanks Tag: Ask Maxwell/Watson Tag: 225245
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    - Delay in Using Windows ME Explorer&My Computer When using Explorer or My Computer there is a 30-45 sec. delay in gaining access to the Drives or Directories. The OS seems to be in a waiting mode - HourGlass Displayed during this delay. This happens everytime I attempt to open Explorer or My Computer. I am running Windows ME using an asus motherboard - IDE raid config as a boot up drive, an additional IDE drive (non-raid) config as a slave, a DVD Burner and CDR burner, (two units) and a 6 in 1 digital card reader. Any suggestions to correct this problem would be helpful. Thanks - Randy Tag: Ask Maxwell/Watson Tag: 225238
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    - CD ROM I can't seem to find an answer for this one...and please, not too technical or I'm lost. When putting a CD in, the computer locks up, with the exception of the cursor. It doesn't matter what type, whether audio or otherwise. At times when I try to "trick" it into running the disc, and initiating the start of a game, I'll get the "Insert the disc now" message, although it's already in. Any ideas?? Thanks! Tag: Ask Maxwell/Watson Tag: 225236
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    - Trouble with control panel All the entries in my add/remove icon gone! What can I do if anything? Have no idea what happened. Thanks for any responses... Tag: Ask Maxwell/Watson Tag: 225231
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    - opening files When I'm on the internet and I want to down load something , it will ask if I want to open it or save it. When I click open it doesn't ask with what program , it just uses cd creater which of course wont open it. What do I do? Thanks Tag: Ask Maxwell/Watson Tag: 225230
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    - Defrag starts running on its own Hi all - I have been having a problem with the defrag starting to run all of a sudden, seemingly on its own. The scandisk does not run first, only the defrag starts up. It does not happen at any particular time of the day, or day of the week, as if it is a scheduled activity. But, usually when it starts to run, the machine has been idle for a while. I have gone into another room for about 15-20 minutes, and when I come back, the defrag program is running..? I do not have it set to run on any particular schedule, or..at least not intentionally. I run the scandisk manually at least every couple of days, and the defrag every month or so, depending on my computer activities. I have updated and run my SpyBot, Adaware, AV's, HijackThis and Stinger. Perhaps a bit of overkill, but, I seem to be hunting a ghost, so I called on all the GhostBusters I could think of. ;-) I'd truly appreciate any suggestions, information or input, in hopes it might shed some light on what may be causing this odd behavior. Then perhaps I might have an idea where else to start troubleshooting to find what/where is causing the defrag to autorun. Best regards, Jan :) Tag: Ask Maxwell/Watson Tag: 225225
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    - Errors??? When i turn on my computer before it loads, i get this black screen and it says at the topleft hand corner, WININIT.EXE : Missing/Unable to load. Press any key to continue... After i do so it loads as usual then i get this other message a circle with a red X, Windows cannot find '/P'. You may have typed the name incorrectly in the Run dialog, or another program cannot find a System file, click the strat button, and then click search. I have tried to use System Restore but it wont work, it tells me that System restore was Unable to restore to an earlier time and that nothing has changed. Can anybody help with all this errors... Tag: Ask Maxwell/Watson Tag: 225224
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    - Explorer error in kernel32.dll When I'm on the internet I frequently get an error that states " Explorer has caused an error in kernel32.dll and will be shut down" It generally happens when I try and click on web links to open up other sites. Any suggestions? Thanks Tag: Ask Maxwell/Watson Tag: 225218
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    - Windows update freeze My computer is freezing at the windows update after the dialog box comes up stating "Checking for the latest version....." Also, the same thing happens if I try the windows update troubleshooter. I have McAfee virus scan but I disabled it to do this, I have no firewall installed, and I've tried rebooting several times and trying again. Help! Tag: Ask Maxwell/Watson Tag: 225216
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    - Restore Folder REspected Sir/Madam I want to know that can we delete Restore Folder in Window ME & what is the use of this folder. Regards Mangal Tag: Ask Maxwell/Watson Tag: 225209
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    - can't download windows updates Hi, I have been going into my windows updates that opens in my start menu. When I click on it to search for updates to my windows ME, it says I have 3 critical updates. I click on "install now", then it looks like it's going to start the upgrade but the progress stays a 0 and nothing happens. When I go into my update history, it says they all failed. My computer has been acting weird for about 6 months now but it's not too bad. I can still use it fine. I just have a feeling that there is a problem pn my C drive. I have run all virus scans and things to check your computer and it doesn't find anything. There is some reason why I cand download the updates and sometimes I cand do the maintenance. When it gets to disc defrag, it stays on 0 also. Ant suggestions? Is there some program I can run that will check my hard drive for problems? There must be something messed up somewhere. Thanks for your time! God Bless, Jill :o) Tag: Ask Maxwell/Watson Tag: 225203
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    - boot disk Is there any way I can download the things I need to create a startup disk for ME. My system is cooked at the moment so I can use Windows ME to create the disk. Yeah I know that I should have done it before crashing my system. Thanks for your time. Tag: Ask Maxwell/Watson Tag: 225196
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    - powrprof.dll Anybody can help with this error "powrprof.dll?. I am running windows me Tag: Ask Maxwell/Watson Tag: 225195
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    - usbntmap.sys not found I Installed software for a sony dsc-p32 camera. When I plug in the usb: error reads "usbntmap.sys" not found. any way to fix this or load the correct driver. My computer is a gateway and i do not have the windows ME disks. thanks Tag: Ask Maxwell/Watson Tag: 225194
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    - Can no longer read .jpg files Anyone know what I can do? After uninstalling some things I can no longer read .jpg files. Please help! Thanks Tag: Ask Maxwell/Watson Tag: 225190
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    - video mode blank screen when color bits were changed can not find mouse to change color back to origianl state Tag: Ask Maxwell/Watson Tag: 225189
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    - hot keys not working Hi all, My problem.... Cntl>enter in address bar in IE 6 to complete url and cntl>left mouse button to select several non-consecutive files in windows explorer what to do???? Help would really be appreciated. Tag: Ask Maxwell/Watson Tag: 225187
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    - wjview error System: Sony Vaio PCV-RX370DS ME Visioneer OneTouch 8920 USB Scanner HP LaserJet 1012 HP Photosmart 7350 series printer Receive error on boot up: "WJView Error: Could not execute Main. System cannot find the specified file." System then tries to find the file matcli in MSDOS. Nothing happens. Did a search for matcli and found this error log Matcli C:\Program Files\Hewlett-Packard\hpis\log ================= Logging initialized at 191003 12:31:36.080 ================= 191003 12:31:43.380 ERROR,[fff5b953] matu_Win32_Exec: CreateProcess("C:\Program Files\Hewlett- Packard\hpis\bin\mpbtn.exe") failed. GetLastError = The system cannot find the file specified. Tag: Ask Maxwell/Watson Tag: 225186
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    - Security Update Downloads Hi, Is there any way a person can download all of the Windows Me and IE6 security updates at one time so I can save them on a CD? If I can't download all of them, how about most of them. The reason is that I am planning to do a reformat of my system and would like to download the security updates ahead of time. I am on dial up and all the downloads take almost 1 day to download and install. Thanks, Tag: Ask Maxwell/Watson Tag: 225184
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    - Reinstall Windows Over Top Of Itself I have windows ME installed, can I put in my disc and reinstall windows over top of itself? I was hoping to correct some glitches I have in my system. Will I lose any data? or email? or anything? Thank You Bruce Tag: Ask Maxwell/Watson Tag: 225181
  - 23
    - computer wont shutdown After I used the recovery discs for my computer it wont shutdown it restarts all over agian. Please help I have hp8755c Tag: Ask Maxwell/Watson Tag: 225180
  - 24
    - HELP! Windows ME won't thumbnail JPEG files I have Windows ME and I cannot get a thumbnail pic to appear for JPEG files. The thumbnail will come up for TIFF files but not JPEG. This only happened within the past day. Can anyone tell me what may have changed? Thanks. Gordon E-mail me at gasirek@yahoo.com Tag: Ask Maxwell/Watson Tag: 225177
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    - missing files I need to load the two files in order for my camera to connect. The message that I get says to insert my Windows ME disk but, all I have is a restore disk. The files I need are USBNTMAP.SYS and USBSTOR.SYS. Any idea where I can find these. Thanx Tag: Ask Maxwell/Watson Tag: 225176

How do I find "Ask Maxwell?" Is it a help for still-
newbies like me. Who the heck is "Dr. Watson?" What is his
mission in life?

Any help appreciated..Ron

Re: Ask Maxwell/Watson by MowGreen

MowGreen
Tue Jan 06 17:21:16 CST 2004

Ron,

Maxwell is dead as a dodo ... Dr. Watson is still alive and kicking :
275481 - How to Troubleshoot Program Faults with Dr. Watson
http://support.microsoft.com/default.aspx?scid=kb;en-us;275481

Search Results for Dr. Watson
http://search.microsoft.com/search/results.aspx?View=en-us&p=1&s=0&c=3&st=b&qu=Dr.+Watson&na=30

MowGreen [MVP]
*-343-* Never Forgotten

Ron wrote:

> How do I find "Ask Maxwell?" Is it a help for still-
> newbies like me. Who the heck is "Dr. Watson?" What is his
> mission in life?
>
> Any help appreciated..Ron

Re: Ask Maxwell/Watson by Ron

Ron
Wed Jan 07 23:11:22 CST 2004

Thank you, Mr. Green...:)
>-----Original Message-----
>Ron,
>
>Maxwell is dead as a dodo ... Dr. Watson is still alive
and kicking :
>275481 - How to Troubleshoot Program Faults with Dr.
Watson
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;275481
>
>Search Results for Dr. Watson
>http://search.microsoft.com/search/results.aspx?View=en-
us&p=1&s=0&c=3&st=b&qu=Dr.+Watson&na=30
>
>
>MowGreen [MVP]
>*-343-* Never Forgotten
>
>
>Ron wrote:
>
>> How do I find "Ask Maxwell?" Is it a help for still-
>> newbies like me. Who the heck is "Dr. Watson?" What is
his
>> mission in life?
>>
>> Any help appreciated..Ron
>
>.
>