To Microsoft Update Support

Since the last Windows update, I am losing about 70
percent of my incoming mail, and part of my outgoing mail.
I use Windows ME and Outlook Express. ISP is Earthlink via
Time Warner (Brighthouse) cable.

I have called EarthLink 4 times and worked with their
techs for about 3 hours, also spent about an hour using
Earthlink "Chat" support. No problems found my computer,
Outlook Express settings, or with their end so far.

The mail is visible with MailWasher and EarthLink Web
Mail, never arrives.

Jay Ingalls

Re: Losing E-Mail In and out by war17

war17
Wed Apr 21 12:29:51 CDT 2004

Uninstall the last Windows update from Add/Remove Programs.

--
Warren
For additional help, post in
http://groups.msn.com/HelpforInternetExplorerorWindowsME/homepage

"Jay in Florida" <anonymous@discussions.microsoft.com> wrote in message
news:23cd01c427af$5597ac60$a001280a@phx.gbl...
> To Microsoft Update Support
>
> Since the last Windows update, I am losing about 70
> percent of my incoming mail, and part of my outgoing mail.
> I use Windows ME and Outlook Express. ISP is Earthlink via
> Time Warner (Brighthouse) cable.
>
> I have called EarthLink 4 times and worked with their
> techs for about 3 hours, also spent about an hour using
> Earthlink "Chat" support. No problems found my computer,
> Outlook Express settings, or with their end so far.
>
> The mail is visible with MailWasher and EarthLink Web
> Mail, never arrives.
>
> Jay Ingalls



Re: Losing E-Mail In and out by Dapper

Dapper
Wed Apr 21 12:38:40 CDT 2004

Jay
I have no idea how to solve your problem, but if you don't get any
response, would suggest that you try the Outlook Express Newsgroup at
microsoft.public.win98.internet.outlookexpress

I don't believe that a Win Me Outlook Express exists.

Good Luck

"Jay in Florida" <anonymous@discussions.microsoft.com> wrote in
message news:23cd01c427af$5597ac60$a001280a@phx.gbl...
> To Microsoft Update Support
>
> Since the last Windows update, I am losing about 70
> percent of my incoming mail, and part of my outgoing mail.
> I use Windows ME and Outlook Express. ISP is Earthlink via
> Time Warner (Brighthouse) cable.
>
> I have called EarthLink 4 times and worked with their
> techs for about 3 hours, also spent about an hour using
> Earthlink "Chat" support. No problems found my computer,
> Outlook Express settings, or with their end so far.
>
> The mail is visible with MailWasher and EarthLink Web
> Mail, never arrives.
>
> Jay Ingalls