Help with USB External HD

I am having problems with an IOGEAR External HD and their support
services have been about useless. Here's some info on the drive... two
disk, 20GB, FAT32 (I know I know) I was rearranging folders on one of
the drives and left my laptop for a bit, came back and it had
hibernated. I got an error message when it was resuming and this was a
while ago, so I don't know the exact message...but it was pertaining to
jpg files .... when you save music using Windows Media Player it saves
the album cover to the folder and these were the files that were
showing as missing and/or corrupted in the error messages. Now when I
try to get to anything on either drive it doesn't show ANYTHING. There
are three hidden files... _Restore Folder which contains a SRDISKID.dat
file and System Volume Information folder and a Recycle Bin. I have
tried contacting ION with no luck. Is there a way to "restore" an
external hard drive? I have access to my laptop running XP Home, a
desktop running ME, another running Server 2003 and my work computer
running 2000 SP4 (don't have access to Disk Mgmt). I don't think the
files are gone because when I check system properties both disks say...
X amount GB in use and X amount GB free... and they are the same sizes
as what was on the drive before this happened. Any suggestions would be
great! If this isn't the right group for this... please let me know &
sorry... this is my first post.

Thanks!!!

Jen

Jonny
Fri Dec 02 20:34:47 CST 2005

Hope you've adjusted your laptop's XP Home Edition settings for hibernation.
The jpgs for a a few CD labels/covers isn't significant enough in size to
tell a difference when GBs are quoted for space or used space.
Since the file allocation table was probably never modified to add those
files, its going to be difficult.
Try ontrack.com Be prepared to spend alot of money for something relatively
insignificant.

--
Jonny
"JF" <JenniferAnnFox@gmail.com> wrote in message
news:1133561149.606909.288350@g44g2000cwa.googlegroups.com...
> I am having problems with an IOGEAR External HD and their support
> services have been about useless. Here's some info on the drive... two
> disk, 20GB, FAT32 (I know I know) I was rearranging folders on one of
> the drives and left my laptop for a bit, came back and it had
> hibernated. I got an error message when it was resuming and this was a
> while ago, so I don't know the exact message...but it was pertaining to
> jpg files .... when you save music using Windows Media Player it saves
> the album cover to the folder and these were the files that were
> showing as missing and/or corrupted in the error messages. Now when I
> try to get to anything on either drive it doesn't show ANYTHING. There
> are three hidden files... _Restore Folder which contains a SRDISKID.dat
> file and System Volume Information folder and a Recycle Bin. I have
> tried contacting ION with no luck. Is there a way to "restore" an
> external hard drive? I have access to my laptop running XP Home, a
> desktop running ME, another running Server 2003 and my work computer
> running 2000 SP4 (don't have access to Disk Mgmt). I don't think the
> files are gone because when I check system properties both disks say...
> X amount GB in use and X amount GB free... and they are the same sizes
> as what was on the drive before this happened. Any suggestions would be
> great! If this isn't the right group for this... please let me know &
> sorry... this is my first post.
>
> Thanks!!!
>
> Jen
>

Noel
Sat Dec 03 03:37:25 CST 2005

First off, you need to make sure that the drive is marked in the OS's as
'Removable' in the Device Manager Properties - it looks at the moment as if
it's not (which is why you have System Restore archives on the drive from
both XP and ME - the SVI and _Restore folders respectively).
Once you've done that, reboot with the drive plugged in, and see if anything
has changed



--
Noel Paton (MS-MVP 2002-2006, Windows)

Nil Carborundum Illegitemi
http://www.crashfixpc.com/millsrpch.htm

http://tinyurl.com/6oztj

Please read http://dts-l.org/goodpost.htm on how to post messages to NG's
"JF" <JenniferAnnFox@gmail.com> wrote in message
news:1133561149.606909.288350@g44g2000cwa.googlegroups.com...
>I am having problems with an IOGEAR External HD and their support
> services have been about useless. Here's some info on the drive... two
> disk, 20GB, FAT32 (I know I know) I was rearranging folders on one of
> the drives and left my laptop for a bit, came back and it had
> hibernated. I got an error message when it was resuming and this was a
> while ago, so I don't know the exact message...but it was pertaining to
> jpg files .... when you save music using Windows Media Player it saves
> the album cover to the folder and these were the files that were
> showing as missing and/or corrupted in the error messages. Now when I
> try to get to anything on either drive it doesn't show ANYTHING. There
> are three hidden files... _Restore Folder which contains a SRDISKID.dat
> file and System Volume Information folder and a Recycle Bin. I have
> tried contacting ION with no luck. Is there a way to "restore" an
> external hard drive? I have access to my laptop running XP Home, a
> desktop running ME, another running Server 2003 and my work computer
> running 2000 SP4 (don't have access to Disk Mgmt). I don't think the
> files are gone because when I check system properties both disks say...
> X amount GB in use and X amount GB free... and they are the same sizes
> as what was on the drive before this happened. Any suggestions would be
> great! If this isn't the right group for this... please let me know &
> sorry... this is my first post.
>
> Thanks!!!
>
> Jen
>

Jonny
Sat Dec 03 03:27:04 CST 2005

Both XP and ME's restore function only regard to system files and the
registry. Jpg is not a system file.
Most XP users turn off system restore on all but the system and boot
partition for that very reason.

--
Jonny
"JF" <JenniferAnnFox@gmail.com> wrote in message
news:1133561149.606909.288350@g44g2000cwa.googlegroups.com...
> I am having problems with an IOGEAR External HD and their support
> services have been about useless. Here's some info on the drive... two
> disk, 20GB, FAT32 (I know I know) I was rearranging folders on one of
> the drives and left my laptop for a bit, came back and it had
> hibernated. I got an error message when it was resuming and this was a
> while ago, so I don't know the exact message...but it was pertaining to
> jpg files .... when you save music using Windows Media Player it saves
> the album cover to the folder and these were the files that were
> showing as missing and/or corrupted in the error messages. Now when I
> try to get to anything on either drive it doesn't show ANYTHING. There
> are three hidden files... _Restore Folder which contains a SRDISKID.dat
> file and System Volume Information folder and a Recycle Bin. I have
> tried contacting ION with no luck. Is there a way to "restore" an
> external hard drive? I have access to my laptop running XP Home, a
> desktop running ME, another running Server 2003 and my work computer
> running 2000 SP4 (don't have access to Disk Mgmt). I don't think the
> files are gone because when I check system properties both disks say...
> X amount GB in use and X amount GB free... and they are the same sizes
> as what was on the drive before this happened. Any suggestions would be
> great! If this isn't the right group for this... please let me know &
> sorry... this is my first post.
>
> Thanks!!!
>
> Jen
>

JF
Mon Dec 05 16:00:20 CST 2005

I am going to try this out tomorrow... thanks for the suggestions, let
you know how it goes.

Thanks!
JF