John
Thu May 01 06:09:08 PDT 2008
Mike M wrote:
>> "Windows could not upgrade the file %1 from %2
>> %1: %2"
>
> Don't you just love Norton, the most common cause of this problem.
>
> The %1 %2 problem you saw is usually quite easy to fix and is often
> but not exclusively the result of having Symantec's LiveUpdate
> installed.
> First boot to DOS using a floppy and check whether you have a
> WININIT.INI file in your C:\WINDOWS folder. If present rename it to
> something like wininit.old and try booting again. It is also
> probable that you will have to repeat the last software install or
> update that you made. See MS KB283069 - "Error Message: Windows
> Could Not Upgrade the File %1 from %2 %1: %2
> (
http://support.microsoft.com?kbid=283069).
> If you can't find a wininit.ini file then I suspect your problem is
> due to the C:\_RESTORE\TEMP folder having around 64K files in it
> which is the limit (2**16) for the number of files that can be
> located in a folder using the FAT32 filing system. This then results
> in the "Cannot upgrade file %1 from %2.." message when booting. I
> suggest you try deleting the _RESTORE folder with the loss of any
> system restore checkpoints you might have (not that I think they are
> now usable) and see if that solves the problem. Delete the folder as
> follows: a) Boot to DOS using a floppy. Do NOT choose "Minimal Boot" from
> the
> menu when booting from a floppy but rather choose "Start computer
> with (or without) CD-ROM support" otherwise the ATTRIB command will
> not be available.
> b) At the DOS A:\> prompt, type:
>
> ATTRIB -H -S -R C:\_RESTORE
> and then
> REN C:\_RESTORE OLDREST
>
> c) Remove the floppy
> d) Reboot your PC
>
> Another problem is that the install/update you were doing will not
> have been completely installed so your system may still be unusable
> and the install/update will need to be repeated.
>
> e) Delete the folder C:\OLDREST
> f) Check that an automatic system restore checkpoint was created.
> g) Finally adjust the space allocated to the restore folder: System |
> Performance | File System | Hard Disk and adjust the restore slider to
> your preferred setting. A figure of 200MB is normally more than
> adequate for day to day use allowing perhaps a week of checkpoints to
> be available although increasing this to perhaps 400MB for a few days
> during periods of large installs such Microsoft Office is advisable.
>
>> A friend's laptop recently went faulty so he decided, as it's 7 years
>> old, to treat himself to a new one. However, he needs a couple of
>> things off the old one if at all possible, so he brought it to me.
>>
>> It boots, completes the POST OK and then shows the Windows ME splash
>> screen - but gets no further, no matter how long you leave it.
>> Pressing the "Esc" key to get rid of the splash screen and see what's
>> going on reveals the following text:
>>
>> "Please wait while setup updates your config files. This may take a
>> few minutes".
>>
>> After about two minutes, it shows:
>>
>> "Windows could not upgrade the file %1 from %2
>> %1: %2"
>>
>> and that message repeats at two minute intervals for as long as you
>> leave it. Any ideas what's wrong and how to get past it?
>>
>> Thanks in advance,
>>
>> John
Renaming wininit.ini to wininit.old did the trick - and yes, once I got it
up and running one of the first dialog boxes to come up was Norton saying
that an update hadn't completed. Thanks ever so much,
John