I identified a minor trojan (trojan.startpage), and quarantened it. I also
purged the systemrestore folder because the trojan was there as well. But
I'm at the end of my rope with this machine; I'd love to get files off it and
reformat, but I cannot access a network. Basically, it boots up, but it
effectively freezes after bootup. The mouse will move, but most programs
won't open, inlcuding folders and My Computer. (AIM will log on, but none of
its features operate). Basically, anything that requires my intitiation will
not work. I often have to Ctrl + alt + del to stop a non-responding program.
Eventually there is nothing left running and it still won't operate. There
seems to be something currupt in windows explorer. It will open in safemode,
and operates fine, but of course operation is limited. There are very few
startup programs (really only AIM and the defaults), and I've done Ad-Aware
scans and Norton AV scans to no avail. What next?