Mart
Mon Oct 02 19:10:42 CDT 2006
If Mike's suggestion doesn't bear fruit, go back into Step-by-step and
answer 'No' to each line - one at a time - to see if that helps to pin it
down. The reboot and try a 'No' against the next line etc. (I said it would
be a long process)
Interestingly MS Knowledge Base highlights a 'potential issue' with
mrtrate.vxd and your printer driver :-
"Fatal Exception 0E Has Occurred in VXD mrtRate (01) When Printing"
http://support.microsoft.com/?kbid=252414
I just wonder if it is related to your problem.
Also, take a look at Device Manager - in Safe Mode - and see if there any
conflicts or yellow question/exclamation marks or duplicated entries.
However, if you are quite sure that you've not changed any hardware/software
since immediately before the 'carpet' episode (when things were ok) and then
after the episode when things went down hill, you could try running System
Restore and roll-back to the last time before the carpet job.
Mart
"Briandp" <Briandp@discussions.microsoft.com> wrote in message
news:A6EA8BB7-99C6-4D87-87F8-1F6576546432@microsoft.com...
> Mart:
>
> I have ran down all the hardware for this computer and set it up as it was
> before they took it appart for the carpet job. Once I did that I tried a
> boot and got the same results.
>
> I then decided to do a step by step boot up and this is what I found.
>
> First log to appear when I started the step by step was:
>
> Create Startup Log file: Yes
> Enable SMARTDRV cache: Yes
> Device=C:\WINDOWS\DBLBUFF.SYS Yes
> Load All Windows drivers Yes
> vnetsup.vxd Yes
> ndis.vxd Yes
> JAVASUP.VXD Yes
> vnetbios.vsx Yes
> vredir.vxd Yes
> ofs.vxd Yes
> VIAGART.DVD Yes
> Fastpara.vxd Yes
> MRTRATE.VXD Yes
> C:\WINDOWS\SYSTEM\Dragburn.vxd Yes
> ASPIENUM.VXD Yes
> vsdata95.vxd When I did Yes on this it restarted the computer.
>
> I then went through the step by step again and when I got to this last
> note
> I entered No and it restarted the computer.
>
> I found out that there are two hard drives a C drive with 40Gb and a D
> drive
> with 6Gb. The D drive is the original drive for this computer, the C
> drive
> is the newer one that was added in and has Windows Me on it. The D drive
> has
> the old Windows 95 operating system in it or parts of it. All the
> hardware
> was joined with this computer when it was running Win 95 as the operating
> system.
>
> I have disconnected the D drive and tried to boot up and got the same
> results, a restart to the safe mode menu.
>
> Feel that the problem is in this area with a conflict between the Me and
> 95
> os elements that are still in the computer. I'm considering going into
> the
> REgistry and searching out all Win95 elements and removing them, however I
> may just compound the problem. If you have any other suggestions I am
> ready
> to try them.
>
> Briandp
>
> "Briandp" wrote:
>
>> Mart, I'm sorry for the confusion. I see the CD/DVD when I'm in the
>> BIOS.
>> They register there just fine. In safe mode the only drives there are
>> the
>> hard drives and the floppy drive. Sorry about that. I was just trying
>> to
>> advise that they are working and operational.
>>
>> I will try the F-8 process and if that does not work, Then I think I may
>> be
>> in for an F-disk job. I'll let you know how it comes out.
>>
>> brianbp Also, thankyou for your assistance.
>>
>> "Mart" wrote:
>>
>> > > Any ideas with that.
>> >
>> > Not really Brian except to say that I've heard of this problem (Failure
>> > code
>> > is 0016) before but never heard of a definitive solution. ... Just
>> > try
>> > Googling!
>> >
>> > Suggestions?
>> > Unlikely, but confirm that you haven't been infected with anything, by
>> > running your AV utility. If you can't get yours to run in Safe Mode,
>> > try
>> > F-Protect AV for DOS from
http://www.f-prot.com/ which you can be run
>> > from
>> > Real Mode DOS using your WinMe floppy Startup Disk.
>> >
>> > If nothing found, then try booting (using F8) with option 4)
>> > Step-by-step
>> > confirmation and eliminate one item at a time (N.B. this could take
>> > quite a
>> > while - and a number of re-boots - as you may have a dozen or more
>> > items to
>> > confirm (or not!) - But do it methodically!
>> >
>> > The fact that your fonts are 'failing' is (in my experience) probably
>> > due to
>> > a hardware device/driver issue. But locating which, can be a
>> > long-winded
>> > process of elimination.
>> >
>> > I would suggest that you also take a look at Device Manager and see if
>> > there
>> > are any conflicts (Yellow Question/Exclamation marks, or any duplicated
>> > items.
>> >
>> > > The computer registeres both hard drives,
>> > > both CD/DVD drives.
>> >
>> > I wonder why you are telling me that - do you know something more?
>> > Are you seeing them in your DOS 'post' screen or in Windows explorer in
>> > Safe
>> > Mode? - Very worrying if you can see your CD/DVD drives in Windows
>> > Explorer
>> > in Safe Mode - because you shouldn't!!
>> > You should be able to see them in DevMan in Safe Mode though.
>> >
>> >
>> > Mart
>> >
>> >
>> > "Briandp" <Briandp@discussions.microsoft.com> wrote in message
>> > news:EACCBE68-60A4-4A6A-A484-8F7D7C977673@microsoft.com...
>> > > Did the disconnect and reconnect and it did not work.
>> > > Openned the computer and all cards, memory, and drives have a solid
>> > > connection.
>> > > Went in to the Bootlog.txt and found the following:
>> > >
>> > > It appears that all went well through'
>> > >
>> > > LoadStart=Display.drv
>> > > LoadSuccess=Display.drv
>> > >
>> > > InitDone=Display
>> > > Init=Display Resources
>> > > InitDone=Display Resources
>> > >
>> > > Then it has a long long lsit of:
>> > >
>> > > "Failure code is 0016"
>> > >
>> > > Starting with:
>> > >
>> > > LoadStart=C:\WINDOWS\fonts\MARLETT.TTF
>> > > LoadFail=C:\WINDOWS\fonts\MARLETT.TTF Failure code is 0016
>> > >
>> > > Way down at the bottom it then lists:
>> > >
>> > > LoadSuccess=USER.EXE
>> > > LoadStart=MSGSRV32.EXE
>> > > LoadSuccess=MSGRV32.EXE
>> > >
>> > > THEN:
>> > >
>> > > It has a number of TRSQuery entries.
>> > >
>> > > Any ideas with that.
>> > >
>> > > Thanks Briandp
>> > >
>> > > "Briandp" wrote:
>> > >
>> > >> This computer runs Windows Me. It was working just fine before
>> > >> being
>> > >> shut
>> > >> down and moved because of a new carpet being put down. When it was
>> > >> hooked
>> > >> back up and powered up it would progress to the Windows Me logo
>> > >> window
>> > >> and
>> > >> then stop and start the boot all over. Next up was the Safe Mode
>> > >> option.
>> > >> When we select Safe Mode it progress into Safe Mode and operates in
>> > >> the
>> > >> mode
>> > >> as it should. If we select normal start up it loops again.
>> > >> No error messages have come up. The computer registeres both hard
>> > >> drives,
>> > >> both CD/DVD drives.
>> > >> Right now we cannot figure out what it is doing this. Any
>> > >> suggestions
>> > >> please.
>> > >>
>> > >> Briandp
>> >
>> >
>> >