Help!! I get a blue screen when inserting a CD. Each
time I restart the computer, I get an error "unable to
open c:/program files/internet explorer/info7684.dat".
Other features appear to work ok. Any suggestions on
where to look? Thanks.

Blue screen when inserting a CD by anonymous

anonymous
Tue Dec 09 20:32:43 CST 2003


>-----Original Message-----
>Help!! I get a blue screen when inserting a CD. Each
>time I restart the computer, I get an error "unable to
>open c:/program files/internet explorer/info7684.dat".
>Other features appear to work ok. Any suggestions on
>where to look? Thanks.
>.
>
Forgot to give the blue screen error:
oe:0028:00000001


Re: Blue screen when inserting a CD by Mart

Mart
Wed Dec 10 09:38:10 CST 2003

Sounds like you've got a corrupted path statement somewhere, left over from
working with IE.

Often, 0E:0028 errors are hardware/driver related and seeing that this
occurs when inserting a CD then this is a good starting point. No
guarantee's that this will fix it, but has to be worth a try! And be sure
to set a System Restore point first!! Is "oe:0028:00000001" the COMPLETE
blue screen error report?

Boot into Safe Mode and select Device Manager. Locate and 'Remove' any/all
CD-ROM(s).

Reboot into Normal Mode and WinMe will detect and re-install the drivers,
hopefully correcting the problem.

If not, you could try the same exercise with your modem.

Mart


<anonymous@discussions.microsoft.com> wrote in message
news:07ac01c3bec5$e3a9d9e0$a101280a@phx.gbl...
>
> >-----Original Message-----
> >Help!! I get a blue screen when inserting a CD. Each
> >time I restart the computer, I get an error "unable to
> >open c:/program files/internet explorer/info7684.dat".
> >Other features appear to work ok. Any suggestions on
> >where to look? Thanks.
> >.
> >
> Forgot to give the blue screen error:
> oe:0028:00000001
>