Mike
Wed Aug 20 16:00:09 CDT 2003
First check whether you have a wininit.ini file in your windows folder. If
present rename it to something like wininit.old and try booting again. It is
also probable that you will have to repeat the last software install or update
that you made. See MS KB283069 - "Error Message: Windows Could Not Upgrade
the File %1 from %2 %1: %2" (
http://support.microsoft.com?kbid=283069).
If you can't find a wininit.ini file then I suspect your problem is due to the
_RESTORE\TEMP folder having around 64K files in it which is the limit (2**16)
for the number of files that can be located in a folder using the FAT32 filing
system. You can check this using Explorer although to see the contents of the
C:\_RESTORE\TEMP folder you will have first to enable the viewing of hidden
system files and folders. Do that in Explorer by clicking Tools | Folder
Options | View and check "Show hidden files and folders" and UNcheck "Hide
protected operating system files". How big is the C:\_RESTORE\TEMP folder and
how many files does it contain? Also what if any Symantec applications do you
have installed, and if you do, is one of them LiveUpdate?
If the folder contains around 64K files then this is the reason for the
"Cannot upgrade file %1 from %2.." message and you will need to delete the
_RESTORE folder with the loss of any system restore checkpoints you might have
(not that I think they would be usable). Do this as follows:
a) Boot to DOS using a floppy
b) At the DOS prompt, type:
A:\> SMARTDRV
A:\> deltree C:\_RESTORE
Note that this will take some considerable time
c) Remove the floppy
d) Reboot your PC
e) Check that an automatic system restore checkpoint was created. If not
please post back.
f) Finally adjust the space allocated to the restore folder:
System | Performance | File System | Hard Disk and adjust the restore slider
to your preferred setting. A figure of 200MB is normally more than adequate
for day to day use allowing perhaps a week of checkpoints to be available
although increasing this to perhaps 400MB for a few days during periods of
large installs such Microsoft Office is advisable.
Please let us know how you get on.
--
Mike Maltby MS-MVP
mcmaltby@hotmail.com
Jesse <sunbeltjj@aol.com> wrote:
> On startup I'm getting a message that says "Please wait
> while setup updates your configuration files. Windows
> could not upgrade the file 1% from 2%". The screen is
> mostly black except for the message. I have tried to do
> a "safe start" but that is not working either; the
> message still appears. ctr/alt/del is no help.
>
> I don't know if related, but for the past few days I have
> been unable to shut down from the shutdown menu;
> requesting the system "shutdown" has only resulted in
> a "restart". I am writing from a different system.
>
> Your help is appreciated.