unexpected shutdowns

my old computer often would just shut down for no reason....and i got the
blue screen a lot. dell's answer was to restore the computer and put the
software back on. then the hard drive went and i had so many problems trying
to get different things to work. Dell just sent me a brand new updated
computer as a replacement. I've had it one week and I've had about 5
unexpected shut downs for no reason. I've read some of the posts, but I
don't see what could be causing this...unless vista isn't compatable with my
programs. I have norton 360, creative memory manager, itunes, aol. ms
office 2000...that's about it. I always use the same programs. does anybody
know if this could be a compatability problem?

Carey
Mon Jul 21 11:56:17 PDT 2008

Windows Vista Performance and Reliability Monitoring Step-by-Step Guide
http://technet2.microsoft.com/WindowsVista/en/library/ab3b2cfc-b177-43ec-8a4d-0bfac62d88961033.mspx


--
Carey Frisch
Microsoft MVP
Windows Desktop Experience -
Windows Vista Enthusiast

---------------------------------------------------------------

"hamandoph" <hamandoph@discussions.microsoft.com> wrote in message news:0966B77C-6BE5-4388-AC5A-16DCA93C0498@microsoft.com...
my old computer often would just shut down for no reason....and i got the
blue screen a lot. dell's answer was to restore the computer and put the
software back on. then the hard drive went and i had so many problems trying
to get different things to work. Dell just sent me a brand new updated
computer as a replacement. I've had it one week and I've had about 5
unexpected shut downs for no reason. I've read some of the posts, but I
don't see what could be causing this...unless vista isn't compatable with my
programs. I have norton 360, creative memory manager, itunes, aol. ms
office 2000...that's about it. I always use the same programs. does anybody
know if this could be a compatability problem?

Nonny
Mon Jul 21 13:36:23 PDT 2008

On Mon, 21 Jul 2008 11:39:04 -0700, hamandoph
<hamandoph@discussions.microsoft.com> wrote:

>my old computer often would just shut down for no reason....and i got the
>blue screen a lot. dell's answer was to restore the computer and put the
>software back on. then the hard drive went and i had so many problems trying
>to get different things to work. Dell just sent me a brand new updated
>computer as a replacement. I've had it one week and I've had about 5
>unexpected shut downs for no reason. I've read some of the posts, but I
>don't see what could be causing this...unless vista isn't compatable with my
>programs.

Ya THINK?

>I have norton 360, creative memory manager, itunes, aol. ms
>office 2000...that's about it. I always use the same programs. does anybody
>know if this could be a compatability problem?

Two different computers, same problem even on a NEW one... that's for
sure.

johngalt
Wed Aug 13 21:37:22 PDT 2008


'Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL
(http://msdn.microsoft.com/en-us/library/ms793589.aspx

> Bug Check 0xA: IRQL_NOT_LESS_OR_EQUA
> The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A
> This indicates that Microsoft Windows or a kernel-mode driver accesse
> paged memory at DISPATCH_LEVEL or above
> *Parameters
>
> The following parameters are displayed on the blue screen
> Parameter Description 1 Memory referenced 2 IRQL at time o
> reference 3 *0:* Rea
>
> 1:[/B] WRIT
>
> 4 ADDRESS WHICH REFERENCED MEMORY
> [B]CAUS
> This bug check is issued if paged memory (or invalid memory) i
> accessed when the IRQL is too high
> The error that generates this bug check usually occurs after th
> installation of a faulty device driver, system service, or BIOS
> If you encounter bug check 0xA while upgrading to a later version o
> Windows, this error might be caused by a device driver, a syste
> service, a virus scanner, or a backup tool that is incompatible with th
> new version
>

Check and make sure you have the latest drivers, and make sure yo
don't have anything in the BIOS interfering with your operation

--
johngal

_*<-----*_-If_you_found_my_post_meritable,_show_me!

-__*Please_do_not_contact_me_via_PM_or_IM_for_help_-_post_it_in_the_forums_so_that_others_may_benefit_from_solutions_that_may_be_found_/_offered.*_

:cool:

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