Any help would be appreciated. "Windows media has encountered a problem and
will now close" occurs ONLY if I have a USB memory item attached. USB stick,
PDA etc. I cannot use windows media player unless I unplug these devices.
I am using Vista 64 home premium, and functionally everything else is perfect.

Re: media player 11 and USB devices by Mark

Mark
Sun May 11 05:38:08 PDT 2008

It's possibly a corrupt USB Root Hub driver. This can happen when upgrading
to SP1.
Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub
device(s), Action menu, "Uninstall", (do Not put a check in 'delete driver")
then Action menu,"scan for hardware changes", to find the device drivers
again automatically.
--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer
Mark L. Ferguson
.

"chasfh" <chasfh@discussions.microsoft.com> wrote in message
news:E897487E-743E-4E7D-93B9-9C5525B81451@microsoft.com...
> Any help would be appreciated. "Windows media has encountered a problem
> and
> will now close" occurs ONLY if I have a USB memory item attached. USB
> stick,
> PDA etc. I cannot use windows media player unless I unplug these devices.
> I am using Vista 64 home premium, and functionally everything else is
> perfect.


Re: media player 11 and USB devices by chasfh

chasfh
Sun May 11 22:18:01 PDT 2008

Thanks for the reply, tried it and still have the same problem....

"Mark L. Ferguson" wrote:

> It's possibly a corrupt USB Root Hub driver. This can happen when upgrading
> to SP1.
> Go to Start/Run, and type DEVMGMT.MSC , highlight the USB Root Hub
> device(s), Action menu, "Uninstall", (do Not put a check in 'delete driver")
> then Action menu,"scan for hardware changes", to find the device drivers
> again automatically.
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer
> Mark L. Ferguson
> ..
>
> "chasfh" <chasfh@discussions.microsoft.com> wrote in message
> news:E897487E-743E-4E7D-93B9-9C5525B81451@microsoft.com...
> > Any help would be appreciated. "Windows media has encountered a problem
> > and
> > will now close" occurs ONLY if I have a USB memory item attached. USB
> > stick,
> > PDA etc. I cannot use windows media player unless I unplug these devices.
> > I am using Vista 64 home premium, and functionally everything else is
> > perfect.
>
>