Greetings,

Some months ago I installed Vista Ultimate 32bit over XP. It has been
working OK since then however just a few days ago, the Sony DVD drives (a
DVD-rw and DVD-r) ceased being identified by their model numbers to be
labeled as generic 'cd drives".
I have tried a few things in 'System" such as forcing a new identification
through Scan for Hardware Changes and Driver Update but the problem remains.
Following a suggestion generated by Vista, I uninstalled the drive for the
burner and tried to reinstall it. It failed. On doing a restart, it
identified the make and model correctly yet still reported a 'problem'
without installing the drive.

Has anyone an idea what is wrong here?

Anopheles

RE: DVD drives Problem by ~Alex

~Alex
Fri Mar 28 18:09:00 PDT 2008

Well my first though would be to check for updated firmware from Sony. My
2nd thought would be to remove the device and any driver from the device
manager. Use Driver Cleaner Pro available at Guru3d to remove any driver
from Sony and then restart and see if it gets detected and installed. If not
then i would test the drive in another PC to make sure it is functional there.

Re: DVD drives Problem by Anopheles

Anopheles
Sun Mar 30 12:13:20 PDT 2008


"~Alex T.~A.K.A. Makaveli213~" <~Alex T.~A.K.A.
Makaveli213~@discussions.microsoft.com> wrote
> Well my first though would be to check for updated firmware from Sony. My
> 2nd thought would be to remove the device and any driver from the device
> manager. Use Driver Cleaner Pro available at Guru3d to remove any driver
> from Sony and then restart and see if it gets detected and installed. If
> not
> then i would test the drive in another PC to make sure it is functional
> there.

Thanks for your reply, Alex. I did get a suggestion from another News group
that solved the problem. For your information, here was the suggestion.

"See: http://support.microsoft.com/kb/894730/en-us and follow the steps
there
to remove the upper and lowerfilter entries in the registry.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP"