Spirit -
I was lucky !!!
Safe Mode then System Restore did the trick for me.
Thanks again for your help
dfrog
"dfrog" <dfrog@lineone1.net> wrote in message news:...
> Thanks again Spirit,
> Dfrog
>
> "Spirit" <noone@notthere.net> wrote in message
> news:u44lAuw1IHA.2064@TK2MSFTNGP05.phx.gbl...
> I have had this happen on XP and Vista with Windows Updates
> and unknown causes... could have been incidental to the memory
> upgrade.
>
> "dfrog" <dfrog@lineone1.net> wrote in message
> news:6cf43aF3fj5kcU1@mid.individual.net...
>> Thanks Spirit,
>> I will work my way thro' those as soon as I have the opportunity to get
>> back
>> on his PC.
>> Safe Mode then System Restore looks to be least painful.
>> Meanwhile, because I feel bad about "breaking" his PC, is there any
>> likely
>> reason that I may have done something to generate this problem by
>> changing
>> his RAM?
>> The links you gave refer to 'logon with temporary profile' or 'user
>> profile
>> manually deleted' neither of which I did.
>> Thanks again
>> Dfrog
>>
>> "Spirit" <noone@notthere.net> wrote in message
>> news:eAK8zOs1IHA.4572@TK2MSFTNGP03.phx.gbl...
>> http://support.microsoft.com/kb/947215
>>
>> "dfrog" <dfrog@lineone1.net> wrote in message
>> news:6cet1oF3g4gfbU1@mid.individual.net...
>>> I'm still with WinXP, but been to help friend with adding extra RAM to
>>> his
>>> Vista Basic 512mb Ram.
>>> I took out the 512 mb and replaced it with 2 x 1gb RAM bought from
>>> Crucial
>>> UK for his PC.
>>> There has only ever been 1 account, and at bootup the password for this
>>> account was asked for.
>>> We entered the KNOWN password (it's never been changed from new, approx
>>> 11
>>> months) and we got ;-
>>> "User profile service failed the logon, user profile cannot be loaded",
>>> which slowed us down a bit :-)
>>> We took an option to "reset password - put disc in drive with password
>>> on"
>>> (or something similar), but he has never created such a disc.
>>> To repeat - the password entered 'was' correct.
>>>
>>> I took the 2 x 1gb out and replaced the 1 x 512mb to no avail, we still
>>> got
>>> the same error report.
>>> I'm not familiar with Vista or creating accounts with logon passwords.
>>> Friend is even less knowledgeable, and is some 60 miles away from me.
>>> I wouldn't have thought that by adding 2 x 1gb RAM should have any
>>> effect
>>> on
>>> loging on (but I'm not an expert)
>>> So, we have a situation where we cannot start Vista.
>>>
>>> I would appreciate any advice to help us overcome this problem.
>>>
>>> Thank you
>>> Dfrog
>>>
>>>
>>
>>
>
>