zachd
Sat Mar 29 09:48:54 PDT 2008
That's great to hear - thanks for the follow-up. =)
--
Speaking for myself only.
See
http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"GBunn" <GBunn@discussions.microsoft.com> wrote in message
news:311F637C-9F37-4FC8-8749-5471F7E91D69@microsoft.com...
>I ran a couple of fixes from your link and it is now working again.
>
> Many thanks.
>
> "zachd [MSFT]" wrote:
>
>>
>> See how it's crashing in indiv01.key? That file is on your system.
>> Where
>> is it? It should be in the DRM folder. Did you turn on Show Hidden
>> System
>> Files?
>>
>> The license backup option is a reference to an older version of the
>> player.
>> That functionality no longer exists since third parties didn't support it
>> fully.
>>
>> --
>> Speaking for myself only.
>> See
http://zachd.com/pss/pss.html for some helpful WMP info.
>> This posting is provided "AS IS" with no warranties, and confers no
>> rights.
>> --
>> "GBunn" <GBunn@discussions.microsoft.com> wrote in message
>> news:F2528B68-A08D-4E51-889A-1841843CFD95@microsoft.com...
>> > No upgrade done.
>> >
>> > DRM folder is empty.
>> >
>> > Tried the routine mentioned but could not find license backup option.
>> >
>> >
>> >
>> >
>> > "zachd [MSFT]" wrote:
>> >
>> >>
>> >> Did you perform a processor or motherboard upgrade?
>> >>
>> >> If you reset your DRM store:
>> >>
http://support.microsoft.com/kb/891664/en-us
>> >> you should be good to go again.
>> >>
>> >> --
>> >> Speaking for myself only.
>> >> See
http://zachd.com/pss/pss.html for some helpful WMP info.
>> >> This posting is provided "AS IS" with no warranties, and confers no
>> >> rights.
>> >> --
>> >>
>> >> "GBunn" <GBunn@discussions.microsoft.com> wrote in message
>> >> news:F0895B15-2FFF-4B46-9C34-623BC3C65291@microsoft.com...
>> >> >I am unable to open WMP 11 and only get the options to close program
>> >> >or
>> >> > search for answers and close. Is there a way of reinstalling WMP 11
>> >> > or
>> >> > repairing it?
>> >> >
>> >> > Problem signature:
>> >> > Problem Event Name: APPCRASH
>> >> > Application Name: wmplayer.exe
>> >> > Application Version: 11.0.6000.6344
>> >> > Application Timestamp: 46e5f12e
>> >> > Fault Module Name: Indiv01.key
>> >> > Fault Module Version: 11.0.6000.7000
>> >> > Fault Module Timestamp: 474e5998
>> >> > Exception Code: c0000005
>> >> > Exception Offset: 000ad13c
>> >> > OS Version: 6.0.6000.2.0.0.256.1
>> >> > Locale ID: 2057
>> >> > Additional Information 1: 8d13
>> >> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
>> >> > Additional Information 3: 8d13
>> >> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>> >>
>> >>
>> >>
>>
>>
>>