Rick
Sat May 10 13:13:11 PDT 2008
Without knowing what it was supposed to fix, it's literally impossible to
tell you where that fix may be now. Contact Kaplan and let them know the
link they provided is a dead end.
Regardless of what they state, an error with their software is their
responsibility to fix.
--
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts
http://rick-mvp.blogspot.com
"mikeynavy1" <mikeynavy1@discussions.microsoft.com> wrote in message
news:3C77349D-F3D6-46AE-8376-9AD0C3202D47@microsoft.com...
>
>
> "mikeynavy1" wrote:
>
>> Can someone please point me to a fix? I called Kaplan and they gave me a
>> dead link to a supposed Microsoft fix for this error. I'm running Vista
>> 64-bit Ultimate but can't access a Kaplan study program on a CD because
>> of
>> this MCI error. Any help would be appreciated.
>
> Unfortunately, neither of the previous two solutions worked. Running as
> administrator, or even trying to run in compatibility mode both return the
> error. I called Kaplan and they said the driver was a Microsoft
> responsibility. The link they gave me was:
>
>
http://www.microsoft.com/downloads/details.aspx?FamilyID=e0175119-9a5b-4
>
> It seems to enable or fix some extensions in Media Player, that the Kaplan
> program requires.