Application installation problem

I'm posting this here because I can't get any solution from teh software
company.

I run and rely on Xara Xtreme Pro graphic software. I've used various
versions for over 10 years and currently run v3.3 very successfully on my
Vista Ultimate 32 bit machine.

I get a number of errors at 99% install: these inform me that the files
which reside in c:/program files/common files/xara are "not found".

When I then try to run the installed program I get an "internal program
error 2625.k.me.ps". If I then try to run v3.3 I get the same program error!

To get back to a working version of v3.3 I've had to do a disk image restore.

I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows Defender)
and closed WinPatrol for good measure (it monitors registry access
attempts)... there is nothing there which I could imagine would cause a
problem. I've even installed as an administrator but there's no change in
the errors thrown up.

Thanks for any help.

Steve

Clear
Thu May 08 07:22:09 PDT 2008

try right clicking on the programs installer and selecting "run as
administrator" and do the setup

Vista sucks

"Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
news:CEEA2DAD-5AD0-4DA5-AE3F-7AABD1D4405F@microsoft.com...
> I'm posting this here because I can't get any solution from teh software
> company.
>
> I run and rely on Xara Xtreme Pro graphic software. I've used various
> versions for over 10 years and currently run v3.3 very successfully on my
> Vista Ultimate 32 bit machine.
>
> I get a number of errors at 99% install: these inform me that the files
> which reside in c:/program files/common files/xara are "not found".
>
> When I then try to run the installed program I get an "internal program
> error 2625.k.me.ps". If I then try to run v3.3 I get the same program
> error!
>
> To get back to a working version of v3.3 I've had to do a disk image
> restore.
>
> I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows Defender)
> and closed WinPatrol for good measure (it monitors registry access
> attempts)... there is nothing there which I could imagine would cause a
> problem. I've even installed as an administrator but there's no change
> in
> the errors thrown up.
>
> Thanks for any help.
>
> Steve

Clear
Thu May 08 07:23:24 PDT 2008

if you already right click and run as admin
try selecting another install location



"Clear Windows" <carlferedeck@wizzmail.com> wrote in message
news:48230c98$1@newsgate.x-privat.org...
> try right clicking on the programs installer and selecting "run as
> administrator" and do the setup
>
> Vista sucks
>
> "Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in
> message news:CEEA2DAD-5AD0-4DA5-AE3F-7AABD1D4405F@microsoft.com...
>> I'm posting this here because I can't get any solution from teh software
>> company.
>>
>> I run and rely on Xara Xtreme Pro graphic software. I've used various
>> versions for over 10 years and currently run v3.3 very successfully on my
>> Vista Ultimate 32 bit machine.
>>
>> I get a number of errors at 99% install: these inform me that the files
>> which reside in c:/program files/common files/xara are "not found".
>>
>> When I then try to run the installed program I get an "internal program
>> error 2625.k.me.ps". If I then try to run v3.3 I get the same program
>> error!
>>
>> To get back to a working version of v3.3 I've had to do a disk image
>> restore.
>>
>> I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows
>> Defender)
>> and closed WinPatrol for good measure (it monitors registry access
>> attempts)... there is nothing there which I could imagine would cause a
>> problem. I've even installed as an administrator but there's no change
>> in
>> the errors thrown up.
>>
>> Thanks for any help.
>>
>> Steve
>

Frank
Thu May 08 07:30:09 PDT 2008

Steve Campbell wrote:
> I'm posting this here because I can't get any solution from teh software
> company.
>
> I run and rely on Xara Xtreme Pro graphic software. I've used various
> versions for over 10 years and currently run v3.3 very successfully on my
> Vista Ultimate 32 bit machine.
>
> I get a number of errors at 99% install: these inform me that the files
> which reside in c:/program files/common files/xara are "not found".
>
> When I then try to run the installed program I get an "internal program
> error 2625.k.me.ps". If I then try to run v3.3 I get the same program error!
>
> To get back to a working version of v3.3 I've had to do a disk image restore.
>
> I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows Defender)
> and closed WinPatrol for good measure (it monitors registry access
> attempts)... there is nothing there which I could imagine would cause a
> problem. I've even installed as an administrator but there's no change in
> the errors thrown up.
>
> Thanks for any help.
>
> Steve

Have you tried installing the application using "compatibility mode"?
Frank

Clear
Thu May 08 08:04:14 PDT 2008

ahh.. the moron showed a sign of intelligence! Must be some fluke... lets
see if it will happen again in the next several years.

Frank, that help desk job you crave is awaiting you... keep trying.. lol



"Frank" <fb@signm.crt> wrote in message
news:48230e5e$0$7699$4c368faf@roadrunner.com...
> Steve Campbell wrote:
>> I'm posting this here because I can't get any solution from teh software
>> company.
>>
>> I run and rely on Xara Xtreme Pro graphic software. I've used various
>> versions for over 10 years and currently run v3.3 very successfully on my
>> Vista Ultimate 32 bit machine.
>>
>> I get a number of errors at 99% install: these inform me that the files
>> which reside in c:/program files/common files/xara are "not found".
>>
>> When I then try to run the installed program I get an "internal program
>> error 2625.k.me.ps". If I then try to run v3.3 I get the same program
>> error! To get back to a working version of v3.3 I've had to do a disk
>> image restore.
>>
>> I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows
>> Defender) and closed WinPatrol for good measure (it monitors registry
>> access attempts)... there is nothing there which I could imagine would
>> cause a problem. I've even installed as an administrator but there's
>> no change in the errors thrown up.
>>
>> Thanks for any help.
>>
>> Steve
>
> Have you tried installing the application using "compatibility mode"?
> Frank

Mark
Thu May 08 08:09:31 PDT 2008

Try the install with the install exe file properties set to 'Compatibility
Mode' for XP.
How to troubleshoot issues that may prevent a program from being installed
correctly on a Windows Vista-based computer - compatibility:
http://support.microsoft.com/kb/931361/en-us
--
Was this helpful? Then click the Ratings button. Voting helps the web
interface.
http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer
Mark L. Ferguson
.

"Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
news:CEEA2DAD-5AD0-4DA5-AE3F-7AABD1D4405F@microsoft.com...
> I'm posting this here because I can't get any solution from teh software
> company.
>
> I run and rely on Xara Xtreme Pro graphic software. I've used various
> versions for over 10 years and currently run v3.3 very successfully on my
> Vista Ultimate 32 bit machine.
>
> I get a number of errors at 99% install: these inform me that the files
> which reside in c:/program files/common files/xara are "not found".
>
> When I then try to run the installed program I get an "internal program
> error 2625.k.me.ps". If I then try to run v3.3 I get the same program
> error!
>
> To get back to a working version of v3.3 I've had to do a disk image
> restore.
>
> I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows Defender)
> and closed WinPatrol for good measure (it monitors registry access
> attempts)... there is nothing there which I could imagine would cause a
> problem. I've even installed as an administrator but there's no change
> in
> the errors thrown up.
>
> Thanks for any help.
>
> Steve

Frank
Thu May 08 08:43:37 PDT 2008

Clear Windows wrote:

> ahh.. the moron showed a sign of intelligence! Must be some fluke...
> lets see if it will happen again in the next several years.
>
> Frank, that help desk job you crave is awaiting you... keep trying.. lol
>

It's amazing what you get when you combine a fragile ego with an idiot
moron loser shit-for-brains...you end up with a capin' crunch...LOL!
What a piece of crap you are!
Frank

measekite
Thu May 08 09:31:33 PDT 2008

<!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN">
<html>
<head>
<meta content="text/html;charset=ISO-8859-1" http-equiv="Content-Type">
</head>
<body bgcolor="#ffffff" text="#000000">
<br>
<br>
Frank wrote:
<blockquote cite="mid:48231f96$0$7684$4c368faf@roadrunner.com"
type="cite">Clear Windows wrote:
<br>
<br>
<blockquote type="cite">ahh.. the moron showed a sign of
intelligence! Must be some fluke... lets see if it will happen again in
the next several years.
<br>
<br>
Frank, that help desk job you crave is awaiting you... keep trying..
lol
<br>
<br>
</blockquote>
<br>
It's amazing what you get when you combine a fragile ego with an idiot
moron loser shit-for-brains...<b>you end up with</b> a capin'
crunch...LOL!
<br>
What a piece of crap you are!
<br>
<b>Frank</b>
<br>
</blockquote>
Oh<br>
</body>
</html>

SteveCampbell
Wed May 14 06:57:02 PDT 2008

Just to note for the record:

I solved this after a reply from Xara's Graphics forum, by cancelling the
installation when it came up with the first error message and then
immediately reinstalling over the top again and this time: no error message.

Thanks for your reply.

Steve

"Mark L. Ferguson" wrote:

> Try the install with the install exe file properties set to 'Compatibility
> Mode' for XP.
> How to troubleshoot issues that may prevent a program from being installed
> correctly on a Windows Vista-based computer - compatibility:
> http://support.microsoft.com/kb/931361/en-us
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales/help/help_en-us.htm#RateAPostAsAnswer
> Mark L. Ferguson
> .
>
> "Steve Campbell" <SteveCampbell@discussions.microsoft.com> wrote in message
> news:CEEA2DAD-5AD0-4DA5-AE3F-7AABD1D4405F@microsoft.com...
> > I'm posting this here because I can't get any solution from teh software
> > company.
> >
> > I run and rely on Xara Xtreme Pro graphic software. I've used various
> > versions for over 10 years and currently run v3.3 very successfully on my
> > Vista Ultimate 32 bit machine.
> >
> > I get a number of errors at 99% install: these inform me that the files
> > which reside in c:/program files/common files/xara are "not found".
> >
> > When I then try to run the installed program I get an "internal program
> > error 2625.k.me.ps". If I then try to run v3.3 I get the same program
> > error!
> >
> > To get back to a working version of v3.3 I've had to do a disk image
> > restore.
> >
> > I've disabled my AV (AVG Pro), spyware (Spyware Doctor & Windows Defender)
> > and closed WinPatrol for good measure (it monitors registry access
> > attempts)... there is nothing there which I could imagine would cause a
> > problem. I've even installed as an administrator but there's no change
> > in
> > the errors thrown up.
> >
> > Thanks for any help.
> >
> > Steve
>