Re: The swap worked but questions by MtnLadyinBlackHills1986
MtnLadyinBlackHills1986
Mon Aug 25 20:05:01 PDT 2008
Thanks for the help, Richard and smlunatick. I'm glad I don't have to
uninstall and re-install Office! Just a long, slow process back. But
appreciate your help! :=)
"smlunatick" wrote:
> On Aug 25, 4:12 pm, MtnLadyinBlackHills1986
> <MtnLadyinBlackHills1...@discussions.microsoft.com> wrote:
> > Thank you for answering, Richard. I'm afraid I've torn the house apart but I
> > can't find the old antivirus software (Norton Antivirus 2006) - we probably
> > got rid of the disk when it expired. Do you have any other suggestions?
> >
> > I have many, many updates to get. I also have very slow dial-up. It will
> > take me forever to download them one by one. Does anyone know - does
> > Microsoft sell a disk(s) with Service Pack 2 or 3?
> >
> > Thanks for the help - I appreciate it.
> >
> > "Richard in AZ" wrote:
> >
> > > "MtnLadyinBlackHills1986" <MtnLadyinBlackHills1...@discussions.microsoft.com> wrote in message
> > >news:F6CC18A1-3D29-4E88-8518-EC28B65DE9E1@microsoft.com...
> > > |I have posted earlier about my computer problems. My husband did switch
> > > | drives and cables and I was able to get Windows and my programs and files
> > > | back. Hallejah! However, they were only as current as my last backup.
> > > | (Believe me, I've learned my lesson on that. When everything is repaired, I
> > > | WILL back up!) But my Windows XP updates are way behind, of course.. How do
> > > | I get them back? Also, my Word and Excel keep requesting a "virus scan" and
> > > | are trying to access a program that is no longer current. Should I uninstall
> > > | and reinstall Office (XP Version)? How do I get the updates for that? I'd
> > > | appreciate the help. Thank you.
> >
> > > Go to START then "Windows Updates" and you should be able to get all of the missing updates.
> >
> > > Reinstall the antivirus software you use to have and that should take care of the Word and Excel
> > > requests.
>
> Head over to Symantec's web site. Therem you will be able to find the
> enhanced Norton removal tool. Run this and it sould remove all the
> left-over entries for all Norton software and ACT! Then, you will
> need to re-install a newer anti-virus system
>