Removing Viruses, Spyware, Trojans, and Worms

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    - Random reboots For about 2 months I've had random reboots. It's started shortly after I upgraded to SP3 as well as to Norton Anti-virus 2008. I never get to see the blue screen before it reboots, And had to download the debugger just to read the dump files. I've upgraded the drivers, checked that everything was seated. It doesn't matter what program it happens on, a game, just working with files, etc. The one constant here, and I'm having trouble finding the function in support is: FAILURE_BUCKET_ID: 0xA_W_nt!MiRestoreTransitionPte+6b. What does this call refer to? Physical memory, hard drive, that sort of thing... Microsoft (R) Windows Debugger Version 6.9.0003.113 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\Minidump\Mini061808-02.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\Program Files\Debugging Tools for Windows (x86)\Symbols*http://msdl.microsoft,com/download/symbols Executable search path is: C:\WINDOWS\system32; C:\WINDOWS\system\system32 Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 2600.xpsp.080413-2111 Kernel base = 0x804d7000 PsLoadedModuleList = 0x80553fc0 Debug session time: Wed Jun 18 20:26:07.750 2008 (GMT-7) System Uptime: 0 days 0:37:18.315 Loading Kernel Symbol ..................................................................................................................................................................................... Loading User Symbols Loading unloaded module list ................................. ******************************************************************************* * * * Bugcheck Analysis * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000000A, {4f000010, 2, 1, 80514135} Probably caused by : memory_corruption ( nt!MiRestoreTransitionPte+6b ) Followup: MachineOwner --------- kd> !analyze - ******************************************************************************* * * * Bugcheck Analysis * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 4f000010, memory referenced Arg2: 00000002, IRQL Arg3: 00000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 80514135, address which referenced memory Debugging Details: ------------------ WRITE_ADDRESS: 4f000010 CURRENT_IRQL: 2 FAULTING_IP: nt!MiRestoreTransitionPte+6b 80514135 ff4910 dec dword ptr [ecx+10h] CUSTOMER_CRASH_COUNT: 2 DEFAULT_BUCKET_ID: DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: System LAST_CONTROL_TRANSFER: from 8051ec6d to 80514135 STACK_TEXT: bace3aac 8051ec6d e7aea080 ffffffff 8a612408 nt!MiRestoreTransitionPte+0x6b bace3ac4 8051f21e 87c265c0 805126d5 8a612438 nt!MiRemovePageFromList+0xd1 bace3acc 805126d5 8a612438 000004c0 00000400 nt!MiRemoveAnyPage+0x56 bace3af8 80513210 00010000 87c26634 87c26650 nt!MiResolveMappedFileFault+0x3dd bace3b3c 805133ca 00000000 ced10000 c0676880 nt!MiResolveProtoPteFault+0x18c bace3bc0 8051cb1c e7aea080 ced10000 c0676880 nt!MiDispatchFault+0xe8 bace3c24 80517c78 00000000 ced10000 00000000 nt!MmAccessFault+0x7b4 bace3c80 804e0fe7 ced10000 00000000 80550118 nt!MmCheckCachedPageState+0x56c bace3d2c 804e620f 8a7b9298 8055b0c0 8a7bb830 nt!CcPerformReadAhead+0x1f1 bace3d74 80534c02 8a7b9298 00000000 8a7bb830 nt!CcWorkerThread+0x147 bace3dac 805c6160 8a7b9298 00000000 00000000 nt!ExpWorkerThread+0x100 bace3ddc 80541dd2 80534b02 00000000 00000000 nt!PspSystemThreadStartup+0x34 00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x16 STACK_COMMAND: kb FOLLOWUP_IP: nt!MiRestoreTransitionPte+6b 80514135 ff4910 dec dword ptr [ecx+10h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!MiRestoreTransitionPte+6b FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 4802516a IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: 0xA_W_nt!MiRestoreTransitionPte+6b BUCKET_ID: 0xA_W_nt!MiRestoreTransitionPte+6b Followup: MachineOwner --------- kd> lmvm nt start end module name 804d7000 806cf580 nt (pdb symbols) C:\Program Files\Debugging Tools for Windows (x86)\Symbols\ntkrnlpa.pdb\30B5FB31AE7E4ACAABA750AA241FF3311\ntkrnlpa.pdb Loaded symbol image file: ntkrnlpa.exe Mapped memory image file: C:\WINDOWS\system32\ntkrnlpa.exe Image path: ntkrnlpa.exe Image name: ntkrnlpa.exe Timestamp: Sun Apr 13 11:31:06 2008 (4802516A) CheckSum: 00204E7E ImageSize: 001F8580 File version: 5.1.2600.5512 Product version: 5.1.2600.5512 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 1.0 App File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: MicrosoftÂ® WindowsÂ® Operating System InternalName: ntkrnlpa.exe OriginalFilename: ntkrnlpa.exe ProductVersion: 5.1.2600.5512 FileVersion: 5.1.2600.5512 (xpsp.080413-2111) FileDescription: NT Kernel & System LegalCopyright: Â© Microsoft Corporation. All rights reserved. Please note that I picked an older dump file, The parameters are almost the same in each dump file. The executables in each dump are different, however. The most current one: Microsoft (R) Windows Debugger Version 6.9.0003.113 X86 Copyright (c) Microsoft Corporation. All rights reserved. Loading Dump File [C:\WINDOWS\Minidump\Mini081608-01.dmp] Mini Kernel Dump File: Only registers and stack trace are available Symbol search path is: SRV*C:\Program Files\Debugging Tools for Windows (x86)\Symbols*http://msdl.microsoft,com/download/symbols Executable search path is: C:\WINDOWS\system32; C:\WINDOWS\system\system32 Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible Product: WinNt, suite: TerminalServer SingleUserTS Built by: 2600.xpsp.080413-2111 Kernel base = 0x804d7000 PsLoadedModuleList = 0x80553fc0 Debug session time: Sat Aug 16 23:39:31.765 2008 (GMT-7) System Uptime: 0 days 2:23:35.349 Loading Kernel Symbols ...................................................................................................................................................................................... Loading User Symbols Loading unloaded module list ................................ ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 1000000A, {a080014, 2, 1, 80514135} Probably caused by : memory_corruption ( nt!MiRestoreTransitionPte+6b ) Followup: MachineOwner --------- kd> !analyze -v ******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* IRQL_NOT_LESS_OR_EQUAL (a) An attempt was made to access a pageable (or completely invalid) address at an interrupt request level (IRQL) that is too high. This is usually caused by drivers using improper addresses. If a kernel debugger is available get the stack backtrace. Arguments: Arg1: 0a080014, memory referenced Arg2: 00000002, IRQL Arg3: 00000001, bitfield : bit 0 : value 0 = read operation, 1 = write operation bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status) Arg4: 80514135, address which referenced memory Debugging Details: ------------------ WRITE_ADDRESS: 0a080014 CURRENT_IRQL: 2 FAULTING_IP: nt!MiRestoreTransitionPte+6b 80514135 ff4910 dec dword ptr [ecx+10h] CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: DRIVER_FAULT BUGCHECK_STR: 0xA PROCESS_NAME: WinRAR.exe LAST_CONTROL_TRANSFER: from 8051ec6d to 80514135 STACK_TEXT: a9405810 8051ec6d 00000000 ffffffff 9da00000 nt!MiRestoreTransitionPte+0x6b a9405828 8051f21e e7dc0c30 80518793 00000000 nt!MiRemovePageFromList+0xd1 a9405830 80518793 00000000 c2146000 00001000 nt!MiRemoveAnyPage+0x56 a9405924 804e2d61 c2146000 01d29450 00000000 nt!MmCopyToCachedPage+0x1f3 a94059b4 804e0d21 87c25c60 01d29450 a94059e8 nt!CcMapAndCopy+0x1a9 a9405a34 ba646846 87d2bdb8 2ec80ebc 00007ff0 nt!CcFastCopyWrite+0x211 a9405a9c ba6d5018 87d2bdb8 a9405b0c 00007ff0 Ntfs!NtfsCopyWriteA+0x23d a9405ad0 ba6e0b99 00000004 00000000 a9405b04 fltmgr!FltpPerformFastIoCall+0x230 a9405b24 ba6c7a27 87d2bdb8 8783b9e0 00007ff0 fltmgr!FltpFastIoWrite+0xa9 a9405b58 ba6d5018 87d2bdb8 8783b9e0 00007ff0 sr!SrFastIoWrite+0x77 a9405b8c ba6d51e4 00000004 00000000 8783b9d8 fltmgr!FltpPerformFastIoCall+0x230 a9405bb8 ba6e0c38 00405bd8 01d2430c 8a5eccc0 fltmgr!FltpPassThroughFastIo+0x78 a9405bf8 ba6d5018 87d2bdb8 a9405c68 00007ff0 fltmgr!FltpFastIoWrite+0x148 a9405c2c ba6e0b99 00000004 00000000 a9405c60 fltmgr!FltpPerformFastIoCall+0x230 a9405c80 8057256c 87d2bdb8 a9405cc4 00007ff0 fltmgr!FltpFastIoWrite+0xa9 a9405d38 8053d638 000001f4 00000000 00000000 nt!NtWriteFile+0x324 a9405d38 7c90e4f4 000001f4 00000000 00000000 nt!KiFastCallEntry+0xf8 WARNING: Frame IP not in any known module. Following frames may be wrong. 000eff78 00000000 00000000 00000000 00000000 0x7c90e4f4 STACK_COMMAND: kb FOLLOWUP_IP: nt!MiRestoreTransitionPte+6b 80514135 ff4910 dec dword ptr [ecx+10h] SYMBOL_STACK_INDEX: 0 SYMBOL_NAME: nt!MiRestoreTransitionPte+6b FOLLOWUP_NAME: MachineOwner MODULE_NAME: nt DEBUG_FLR_IMAGE_TIMESTAMP: 4802516a IMAGE_NAME: memory_corruption FAILURE_BUCKET_ID: 0xA_W_nt!MiRestoreTransitionPte+6b BUCKET_ID: 0xA_W_nt!MiRestoreTransitionPte+6b Followup: MachineOwner --------- kd> lmvm nt start end module name 804d7000 806cf580 nt (pdb symbols) C:\Program Files\Debugging Tools for Windows (x86)\Symbols\ntkrnlpa.pdb\30B5FB31AE7E4ACAABA750AA241FF3311\ntkrnlpa.pdb Loaded symbol image file: ntkrnlpa.exe Mapped memory image file: C:\WINDOWS\system32\ntkrnlpa.exe Image path: ntkrnlpa.exe Image name: ntkrnlpa.exe Timestamp: Sun Apr 13 11:31:06 2008 (4802516A) CheckSum: 00204E7E ImageSize: 001F8580 File version: 5.1.2600.5512 Product version: 5.1.2600.5512 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 1.0 App File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: MicrosoftÂ® WindowsÂ® Operating System InternalName: ntkrnlpa.exe OriginalFilename: ntkrnlpa.exe ProductVersion: 5.1.2600.5512 FileVersion: 5.1.2600.5512 (xpsp.080413-2111) FileDescription: NT Kernel & System LegalCopyright: Â© Microsoft Corporation. All rights reserved. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818355
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    - Log on screen is stuck on old logon option after installing Cisco After adding a new Cisco card, I have a problem with my welcome screen. I want the new one and I can not change it to the classic log on. As soon as I hit the "Change the way users logon" button, I get a pop up that says "A recently installed program has disabled the welcome screen and Fast User Switching. To restore these features, you must uninstall the program. The following file might help you identify the program that made the change: cscogina.dll" So, I did some research and see this is a bigger problem than just my computer and looking at the Cisco Aironet 802.11 site mentions something about copying the msgina.dll file in the WinNT\system32 directory to a file named cscogina.dll. The copy command enables you to copy a source file to a destination file within the same directory. I looked and see that I do have both of the .dll files mentioned above. I just want clear instructions step by step as to what I am supposed to be copying and where it is to be pasted. I don't want to jack up any .dll files. Thank you in advance! Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818349
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    - Regedit and HKEY_CURRENT_USER From the name "HKEY_CURRENT_USER" I would guess that this is registry information associated with the user I am logged on as ("Steve"). Does this mean that there are other parts of the registry that I cannot search (with Edit, Find...) unless I login as those other users? I have an application which is reporting details of a program that I uninstalled a couple of years ago. I cannot find the information in any file on my system (the search still has some way to go, though). Nor can I find it in the registry, but am I seeing all of the registry? -- Steve Swift http://www.swiftys.org.uk/swifty.html http://www.ringers.org.uk Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818348
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    - Can't access files and folders in shared directory Hi, I am sharing a folder on a machine running Windows XP Service Pack 3. I haven't had trouble with this folder in the past, but lately I've been unable to access files and folders. I tried to access it from a Windows XP (Service Pack 2) laptop where I log into the same account as the source computer, and I find that I can't run a number of executables. These executables appear without the usual icons (for example Opera's trademark O is absent, instead I see the generic program icon) and when I click on them nothing happens. If I attempt to copy the file I get the following error -- Access is denied. There's a folder in the share that I can't open -- the error is 'Access is denied'. There are some folders and executables I have no trouble with. How can I troubleshoot this??? I logged into both computers as administrator and set the security to Full for Everyone and still am unable to access these files. Please help VERY FRUSTRATED Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818339
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    - POint32.exe is now showing up in 3 to 6 place with CPU sort in Task Hi, I have noticed over the last 2 weeks that point32.exe has taken a much higher place in my Task Mgr. When I put the processes into CPU sort then it is up from 3 to 6 or so. It has a size of 5140K I do have a Wireless Microsoft Mouse to a Fingerprint USB (I don't use the Fingerprint as it was too unstable. Would there be any reason why this came into that position now and not before? Thanks XP Prp SP2 rock Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818329
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    - Can't find disc drives Can anyone help...past couple of weeks ( i think since downloading SP3 for XP) I seem to have to reboot my pc 4 or 5 times before it finds my disc drives. The only changes I have made are installing SP3 and putting in more RAM Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818328
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    - XP cant see 2nd drive My daughters old Dell 8200 desktop quit - we dont know what happened but we suspect she left it on during a thunderstorm and perhaps there was a tremendous jolt that the surge protector couldn't handle - not sure though. The original symptom was 'it's dead' - no fan, no hum, no beep, no led, no boot to bios, nothing at all...dead. My suspicion was the psuu so i connected a known good one which provided power to the mb (fan worked but still no beeps, no booting, no anything). So then I reseated all the cards and all the memory sticks. Nothing. I exchanged the display card. Nothing.Removed the heatsink and reseated the cpu . Nothing. We accepted that the computer is probabbly toast but wanted to try and recover some data Then I took the hard drive (an old 40gb ATA) out and installed it in another computer as a second (slave) drive. It was tough to get the machine to boot but I moved the master/slave jumpers around a little on both hd 's and eventually got past the bios etc to Windows. * Problem is that this 2nd hard drive isnt seen by windows XP although it IS seen in the Bios. I've tried via My Computer , Windows Explorer , device manager). I guess usually one has to format it to be seen but of course I cant do that if 1.) i want the data and 2) windows doesnt find it Is there a solution? Alternatively I thought of maybe buying an enclosure and trying to read it via a USB connection as an external. Thanks for any help F Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818310
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    - Adaptive software not working since August Updates installed This happens all too often with the Updates...is this SR3?? I avoided it as long as possible. My ZoomText won't work now, nor Dragon, and for me to 'fix' it in nigh unto impossible - I can't see what is being typed ... Why does this happen to us? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818308
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    - Windows Hangs on Start Up I have done all but System Recovery on my Computer. DOS seems to load fine but Windows seems to hang on the title screen with the working bar under the Windows XP Logo. It hangs on starting Safe Mode also. Occasionally it will finally load in Safe mode but I have not been able to get it load normally even after leaving it working all night. I am trying to save some files but I had them on the desktop and can not find the files when hooking the hard drive up to a USB Cable and another computer. Any suggestions before I do a complete recovery? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818307
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    - Problem editing Registry Win XP Professional (SP3) - using administrator account Running: Avast antivirus ZoneAlarm free Firewall Spy Bot Search & Destroy (without Tea-timer add-on). Last year, I installed a PCMCIA card reader. My first attempt to install the hardware failed and produced an error message that the device "might not work properly". Fortunately, a subsequent installation succeeded. However, the initial failure left the following residual entries in the Registry: HKLM\SYSTEM\ControlSet001\Enum\PCMCIA\MTD-0002\1 and at HKLM\SYSTEM\ControlSet003\Enum\PCMCIA\MTD-0002\1 (Default) REG_SZ (value not set) Capabilities REG_DWORD 0x00000014 (20) CompatibleIDs REG_MULTISZ ConfligFlags REG_DWORD 0x00000040 (64) DeviceDesc REG_SZ PCMCIA MTD-0002 HardwareID REG_MULTI_SZ PCMCIA\MTD-0002 PCMCIA\MTD-0002 Device Manager does not show an MTD-0002 device, so I cannot uninstall or delete all references to this hardware via Device Manger. I attempted to remove these entries from the Registry and received an error message; "Error Deleting Key, Cannot Delete 1; Error while deleting key." The Registry also includes references to the another non-existent device. HKLM\SYSTEM\Controlset001\Enum\USB\Vid_0000&Pid_0001\[Long List of numbers] and HKLM\SYSTEM\Controlset003\Enum\USB\Vid_0000&Pid_0001\[Long List of numbers] CompatibleIds REG_MULTI_SZ USB\UNKNOWN LocationInformation USB Device My attempt to delete these entries produced the same error message. Is there any way to remove references to non-existent hardware items from my computer? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818306
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    - Minimal Power settings disappeared. Hi, I no longer have the Minimal Power settings option available. I only have 4: Home/Office, Portable/Laptop, Always On, Presentation. Any idea how to restore my full compliment of Power Settings? -- BadHead :) --- OS: Windows XP Professional SP2 (32-bit) Office Suite: Microsoft Office 2003 Professional SP3 ---------------------------------------------------- Motherboard: Asus Crosshair (BIOS Revision: 1103) CPU: AMD Phenom X4 Quad Core 9850 Black Edition RAM: 4Gb (2x2GB) Corsair Twin2x 4096-6400C5DHX GPU: Asus ENGTX280 nVidia 280 HDD: 2.50TB (Over 5 SATAII Western Digital HDD's) === Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818298
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    - Windows Updates finds No Updates This is a multi-part message in MIME format. ------=_NextPart_000_0021_01C8FF87.B55A21F0 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable I am running Windows XP Pro Version 5.1.2600 Service Pack 3, v3311 Build = 2600 on a X86-based PC with Internet Explorer Version 7.0.5730.11. For = the past 3 months or so, I have received no updates. Microsoft Update = scans my system and reports no updates or errors. ------=_NextPart_000_0021_01C8FF87.B55A21F0 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Diso-8859-1"> <META content=3D"MSHTML 6.00.6000.16608" name=3DGENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=3D#ffffff> <DIV><FONT size=3D2>I am running Windows XP Pro Version = 5.1.2600 Service=20 Pack 3, v3311 Build 2600 on a X86-based PC with Internet Explorer = Version=20 7.0.5730.11. For the past 3 months or so, I have received no updates. = Microsoft=20 Update scans my system and reports no updates or=20 errors.</FONT></DIV></BODY></HTML> ------=_NextPart_000_0021_01C8FF87.B55A21F0-- Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818291
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    - Win XP won't boot - Locked from Recov Console Hello all. My problems first started when I restarted and my computer said C:/windows/system32/config/system is missing or corrupt and it wouldn't load up. I Went to recovery console and renamed all of them to .bak and moved them to a tmp folder, then I went to the repair folder and copied those to the config folder. I Rebooted and got the "Your computer failed to start successfully blah blah" and get safe mode, last good config (doesn't work) and normal. I go to normal and get the win xp loading screen but after that it just stays black. If I try any safe mode options, it stays hanging in agp40.sys. After that, I try going to recovery console again and my password isn't recognized! It used to be blank and now it doesn't work. I tried the offline nt password recover method but when it says it loads the SAM and Sofyware and System, I go to edit them but then it gives me with "ERROR: SAM hive not loaded!" or "Software hive not loaded and that is where recovery console settings are..." Now I'm stuck, my laptop won't load at all, and I can't access the recovery console! I heard that this problem might be fixed in an SP1 version, but I only have a regular windows xp recovery console cd, is that the problem? If I slipstream sp1+ to it will it be fixed? I found the XP home SP2 boot disks but my laptop doesn't have a floppy drive... so I'm stuck! Someone please help. Thank you! Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818280
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    - what kind of file are the one I listed below Can I delete it KB944533-IE7.log - Notepad I have several files like this and Maybe somebody could tell me what they are for? Can I delete all of them Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818278
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    - Updates Windows Update keeps reporting there are updates ready for me to download that I have installed already. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818276
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    - Windows Explorer does not show all users' files Using Windows XP Home. From one user, i can view all users files. From the other user, can only view that users files. Both are Admins. i know i changed something to get this to happen, but can't remember what i did or how to undo it. Thanks. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818275
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    - Reinstalling Windows XP Home Edition I need to reinstall Windows XP on my mother's computer. However, she cannot find her disk. Is it true that I can use my Windows XP disk, and just enter her code?? Also, what do I do when I try to reinstall windows and I get a message saying that my product code is invalid? (I ask this because I tried to reinstall Windows on my computer and got that message. Is that because the code had already been used on my computer once before?) Thanks a bunch in advance, everyone. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818265
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    - Error Code 80240016 I was trying to download updates for my computer & I got error code 80240016. What is it & how can I fix it?? TIA Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818252
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    - oh help those Updates are back again ... Same ones as before. I downloaded that MS fix RECOMMENDED. Now what? The little golden shield is going to be destroyed! Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818250
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    - Windows explorer taking up 100% CPU cycles For some reason when I play a DVD, windows explorer goes up to 100% every 20 seconds and it makes watching the DVD impossible because of stuttering. I scanned the PC for malware, viruses, and trojans and it came up negative. The hard drive is also defragged. I uninstalled the anti-virus and killed every unnecesary process and it didn't help. Anybody know why this is happening? I'm using XP SP2 with the current Microsoft updates. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818248
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    - Missing items after malware, virus and Trojans. Inadvertantly, I picked up the above and had to remove them. I believe that I now have them gone (I think). The problems are that now I have no "C:\" in the My computer. Also, when I try to access the Display control panel I get the message that the system administrator has diabled the display control panel. Also, the task manager has been similarly diabled. What do I do? -- Bill M Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818247
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    - MS Autoplay Repair Wizard could not fix. Log file attached. AutoFix [V5.2.3790.67] Time [2008-08-15 18:40:31] Microsoft Windows Version [5.1 (Service Pack 3) <2600>] Test [The Shell Hardware Detection service is running.] - Instance [N/A]: Result [AutoStart Setting]: OK Result [The Shell Hardware Detection service is running.]: OK Test [Policies] - Instance [D:\, Drive Type: 5]: Result [HKCU\...\Policies!NoDrives]: OK {Absent} Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent} Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present} Result [HKLM\...\Policies!NoDrives]: OK {Absent} Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent} Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent} Result [Driver level policies]: OK { HKLM\...\Services\cdrom!Autorun (Present) <Allows> HKLM\...\Services\cdrom\Parameters!Autorun (Absent) <Allows> HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) <Not set> HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) <Not set> } Test [Drive Notification] - Instance [D:\, Drive Type: 5]: Result [Legacy Notification]: OK Result [AutoPlay V2 Notification]: Problems { Service (Silent) Shell (Deaf) } >> Repair << [Autoplay V2 Event] Step: No steps to take. Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem. >> Required action: The wizard found problems but cannot fix them -> None -- Your help is appreciated. Thank you. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818246
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    - How do I get rid of Vongo? I have a HP Pavillion dv6000 and I have removed the Vongo program from my Administrator priveleged log in, my problem is that my other user, without admin priveleges has to camp on the cancel button when they log in to their account to kep Vongo from loading. How do I completely remove Vongo from this computer? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818245
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    - Adding desktop to quick launch toolbar. I can't figure out how to add the desktop back onto the quick launch toolbar. Anybody know how? Thanks. Tom Michels bpqs@frontiernet.net Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818241
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    - Numpad 4 brings Windows Explorer window to foreground This is very strange. If I have a Windows Explorer window open, whatever application I'm using, hitting the numpad 4 (with NumLock on) key brings that Windows Explorer window to the foreground. The other 4 key works normally. The other numpad keys work normally. If there are no Windows Explorer windows open, the numpad 4 key works normally. Anyone seen this? Anyone know a solution? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818238
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    - Software Setup Malfunction Hey, I just bought a Microsoft Lifecam Vx-5000 and every time I try to install the software an error message comes up and says " setup cannot continue because an unexpected error has occured." Can someone help me? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818235
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    - Can't access taskbar Please help, I can't access my task bar (the lower menu bar) which is making my life hard. It started out of the blue and I have no clue how to solve it! Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818232
  - 3
    - Remove Outlook Express I have windows Live Mail on XP SP3. I uninstalled Outlook Express in the Control Panel but the folder with some files in it are still on my computer. How can I get rid of Outlook Express completely? Thank you, David Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818226
  - 4
    - Desktop Theme not sticking I have a windows XP machine with Service pack 2 installed. I modified the registry settings to allow the luna start menu theme to display on the taskbar and start menu properties dialog. I modified the theme slightly. When I shut down the computer and re-boot it comes back in a modified windows classic gray theme with the XP start menu (two columns in gray) I can change the theme back using the display properties dialog after the machine boots up, but the choice does not save. Does anyone have any idea what settings i have to modify to save the theme settings with my account so that it loads up the next time the pc is started ? Thanks Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818225
  - 5
    - Windows Update Not Installing? On 2 laptops today, SP3 XP Home, each downloaded 16 updates but all 16 failed to install. Repeating doesn't repeat the downloads (since I guess it keeps them somewhere) but reproduces the failure instantly. Something new today? Some other laptops in the same condition worked okay Wednesday. -- rhhardin@mindspring.com On the internet, nobody knows you're a jerk. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818218
  - 6
    - Auto Closedown of Outlook When I select "Turn Off", Win XP shuts down any program that happens to be running (with prompts to save any open files). This is convenient, but the exception is Outlook - if it's open, I am prompted to close it. Is this normal, or is there a setting I can alter? (My apologies if this should have been on a different forum such as Office or Outlook). Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818211
  - 7
    - Mystery File I have a fairly new Lenovo with 100GB hard drive. My memory is full....but it shouldn't be. Looking at the defragmented file profile, I see a very, very huge file at the end. I can't find it anywhere. Help? Ideas? Is there a way to get a complete list of files with file size? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818206
  - 8
    - Wallpapers I accidently deleted the standard wallpapers when I was going through and cleaning up my pictures. They are not in the recycle bin. Is there any way I can restore them? Or, is there a site on Microsoft where I can download them? I am using Windows XP Pro, SP2. I have tried to find the correct way to do this, but I must not be searching the right way. Thank you to anyone who will help me with this. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818205
  - 9
    - Cant open User Accounts I can't open "User Accounts" from within "Control Panel". Nothing happens when I click on it. This is on an XP Home system An advice on a solution would be highly appreciated. Thanks. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818204
  - 10
    - HELP - Screen Display Problem This morning, for some unknown reason, it looks like the display on my monitor has shifted slightly to the right. If I'm on full screen display: the X on the top right corner is not visible; if there is a slider bar on the right side, it's not visible either. I tied all available options for display resolution and font size, but nothing. In order to see it all, I have to redice the screen size, move it so the top left corner and expand it from the bottom right corner until it's as full as the display. I have a feeling that the fix is simple, I just can't figure it out, any suggesstions? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818200
  - 11
    - Windows Update Install I'm running XP Pro SP3. When I open IE (I usually use SeaMonkey for browsing) and go to the Windows Update page it says it needs to install software. I select the Custom option but it still wants to install Windows Genuine Advantage, which, if I recall, is not a good thing. (I used to use WindizUpdate but that's no longer available.) Should I let it install the WGA and then uninstall it later, or leave it on? Or, better yet, is there another option to get the necessary updates? Thanks for any help. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818194
  - 12
    - Single command to move a folder in XP Hi, I want to move a folder by a single command+parameters line entered t "run" field in startup menu in XP. I wish the XP's regular "file cop dialog box" to be displayed when move operation is in progress. Not th command line window. I hope I could define my need. Is there anybody can help? Thanks -- Kenevi ----------------------------------------------------------------------- Kenevir's Profile: http://forums.techarena.in/members/kenevir.ht View this thread: http://forums.techarena.in/windows-xp-support/1020848.ht http://forums.techarena.i Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818191
  - 13
    - Hidden device "Beep" Some time ago togglekeys stopped beeping when I pressed "Caps Lock". My own programs, calling the "Beep" function stopped beeping. These beeps had been coming from the system speaker (my soundcard and PC speakers are woring pefectly, thank you, I'm listening to Max Bruch as I type). The speaker that beeps when you turn on the PC with bad memory installed. The little one inside the case. The one that *still* beeps if you annoy the BIOS program... I just found the hidden, non-plug and play device "beep" is disabled. I tried to enable it: "Windows was not able to enable this device" No Google hits on: beep "Windows was not able to enable this device So, should I try the standard technique for such devices? Uninstall it, reboot, and pray? -- Steve Swift http://www.swiftys.org.uk/swifty.html http://www.ringers.org.uk Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818187
  - 14
    - Where to download dotnet 3.0 SP1 full package ? Hello. We have some secured PCs that are not connected to the internet. I have downloaded the dotnetfx 3.0 and installed in these PCs quite some time ago, and am thinking of downloading the dotnetfx 3.0 Service Pack 1 (SP1) to update those machines. Unfortunately, all that I can get is that "dotnetfx30sp1setup.exe" file that requires PCs to be connected to the internet to get the SP1. Is there a full package of dotnetfx 3.0 SP1 available for download? Thank you all ! Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818183
  - 15
    - Missing Automatic Updates tab in System Properties As the subject line states, I have a PC running Windows XP SP2 that does not have an "Automatic Updates" tab in the "System Properties" window displayed when Right-Clicking on "My Computer" and selecting the "Properties" from the context menu. Same result running the System applet from the Control Panel. I have reviewed Google hits regarding running REGSVR32 to re-register several update dll's and the control panel applets. I have scanned the system for viruses, malware, and rootkits. Nothing untoward was detected. Several Microsoft KB's reference this and address by way of Group Policy settings and such. System is not a domain PC. Noting has restored this tabbed entry in the System Properties. Before I reinstall the OS, are there any additional ideas to try? Thanks in advance. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818182
  - 16
    - Windows Update failed :-( Hey all, I am new to this forum and I was wondering if any of you could offer some help. My windows update recently failed, i think i downloaded them all but it seems that it cannot update here is the windows log 2008-08-14 21:30:02:890 560 11f4 COMAPI ------------- 2008-08-14 21:30:02:890 560 11f4 COMAPI -- START -- COMAPI: Install [ClientId = WindowsUpdate] 2008-08-14 21:30:02:890 560 11f4 COMAPI --------- 2008-08-14 21:30:02:890 560 11f4 COMAPI - Allow source prompts: Yes; Forced: No; Force quiet: No 2008-08-14 21:30:02:890 560 11f4 COMAPI - Updates in request: 9 2008-08-14 21:30:02:906 560 11f4 COMAPI - ServiceID = {9482F4B4-E343-43B6-B170-9A65BC822C77} 2008-08-14 21:30:02:906 1268 eb8 Agent ************* 2008-08-14 21:30:02:906 560 11f4 COMAPI - Updates to install = 9 2008-08-14 21:30:02:906 1268 eb8 Agent ** START ** Agent: Installing updates [CallerId = WindowsUpdate] 2008-08-14 21:30:02:906 560 11f4 COMAPI <<-- SUBMITTED -- COMAPI: Install [ClientId = WindowsUpdate] 2008-08-14 21:30:02:906 1268 eb8 Agent ********* 2008-08-14 21:30:02:906 1268 eb8 Agent * Updates to install = 9 2008-08-14 21:30:02:921 1268 eb8 Agent * Title = Cumulative Security Update for ActiveX Killbits for Windows XP (KB953839) 2008-08-14 21:30:02:921 1268 eb8 Agent * UpdateId = {4CCA8DEF-C5C7-4A19-B75A-2BE59BA0B710}.103 2008-08-14 21:30:02:921 1268 eb8 Agent * Bundles 1 updates: 2008-08-14 21:30:02:921 1268 eb8 Agent * {5F4D59DC-F66B-477E-A092-AA95045CDD7F}.101 2008-08-14 21:30:02:921 1268 eb8 Agent * Title = Windows Malicious Software Removal Tool - August 2008 (KB890830) 2008-08-14 21:30:02:921 1268 eb8 Agent * UpdateId = {4C811AB7-3E1C-4D53-A572-61E553D597C9}.100 2008-08-14 21:30:02:921 1268 eb8 Agent * Bundles 2 updates: 2008-08-14 21:30:02:921 1268 eb8 Agent * {50C05E91-600D-4DBE-9B10-D0B7E6856B70}.100 2008-08-14 21:30:02:921 1268 eb8 Agent * {9E5B0E50-1326-4B1D-B85C-5523DC8A1543}.100 2008-08-14 21:30:02:921 1268 eb8 Agent * Title = Security Update for Outlook Express for Windows XP (KB951066) 2008-08-14 21:30:02:921 1268 eb8 Agent * UpdateId = {973E334F-2ABA-4DE2-B51B-EFB975992C1A}.104 2008-08-14 21:30:02:921 1268 eb8 Agent * Bundles 1 updates: 2008-08-14 21:30:02:921 1268 eb8 Agent * {073D027A-2183-49A6-B56F-7389AACA4F4B}.104 2008-08-14 21:30:02:921 1268 eb8 Agent * Title = Security Update for Windows XP (KB946648) 2008-08-14 21:30:02:921 1268 eb8 Agent * UpdateId = {83D1ADF5-779D-4016-8C31-549270F67B3F}.103 2008-08-14 21:30:02:921 1268 eb8 Agent * Bundles 1 updates: 2008-08-14 21:30:02:921 1268 eb8 Agent * {A17CBA4F-58E7-4F13-A1E0-712D6F478F2D}.103 2008-08-14 21:30:02:921 1268 eb8 Agent * Title = Security Update for Windows XP (KB952954) 2008-08-14 21:30:02:921 1268 eb8 Agent * UpdateId = {E7EC15F8-AF04-4745-99E1-2271E868F50C}.102 2008-08-14 21:30:02:921 1268 eb8 Agent * Bundles 1 updates: 2008-08-14 21:30:02:921 1268 eb8 Agent * {80A0DC2E-7281-48F0-9491-9D5DADE8C4A2}.102 2008-08-14 21:30:02:921 1268 eb8 Agent * Title = Cumulative Security Update for Internet Explorer 7 for Windows XP (KB953838) 2008-08-14 21:30:02:921 1268 eb8 Agent * UpdateId = {D1ABF450-4A72-49DD-BAFE-8AF9E320E133}.103 2008-08-14 21:30:02:921 1268 eb8 Agent * Bundles 1 updates: 2008-08-14 21:30:02:921 1268 eb8 Agent * {C943F47A-2FD2-4A92-A5B8-C1643AA418A0}.103 2008-08-14 21:30:02:921 1268 eb8 Agent * Title = Security Update for Windows XP (KB950974) 2008-08-14 21:30:02:921 1268 eb8 Agent * UpdateId = {6D930EBC-BB1C-4DC5-82F6-C15366AF904A}.102 2008-08-14 21:30:02:937 1268 eb8 Agent * Bundles 1 updates: 2008-08-14 21:30:02:937 1268 eb8 Agent * {E26EBEC6-8155-455D-B691-4D17EE0AFA05}.101 2008-08-14 21:30:02:937 1268 eb8 Agent * Title = Update for Windows XP (KB951072) 2008-08-14 21:30:02:937 1268 eb8 Agent * UpdateId = {C549AD65-F3B3-42E6-B0D7-6FE55576F2BB}.102 2008-08-14 21:30:02:937 1268 eb8 Agent * Bundles 1 updates: 2008-08-14 21:30:02:937 1268 eb8 Agent * {548F2EA3-6811-4585-8761-40696DE555FE}.102 2008-08-14 21:30:02:937 1268 eb8 Agent * Title = Update for Windows XP (KB952287) 2008-08-14 21:30:02:937 1268 eb8 Agent * UpdateId = {8079EF5C-B355-4C65-8888-8D708BEB2D87}.102 2008-08-14 21:30:02:937 1268 eb8 Agent * Bundles 1 updates: 2008-08-14 21:30:02:937 1268 eb8 Agent * {1D50EC11-98A5-4E57-BC69-F43C5686B0D6}.102 2008-08-14 21:30:10:000 1268 eb8 Handler Attempting to create remote handler process as LAPTOP\hp in session 0 2008-08-14 21:30:10:312 4468 117c Misc =========== Logging initialized (build: 7.0.6000.381, tz: -0700) =========== 2008-08-14 21:30:10:312 4468 117c Misc = Process: C:\WINDOWS\system32\wuauclt.exe 2008-08-14 21:30:10:312 4468 117c AUClnt FATAL: Error: 0x80004002. wuauclt handler: failed to spawn COM server 2008-08-14 21:30:10:406 1268 eb8 Handler FATAL: 0x80004002: ERROR: Remote update handler container process created (PID: 4468), but exited before signaling event 2008-08-14 21:30:10:406 1268 eb8 Agent * WARNING: Exit code = 0x80004002 2008-08-14 21:30:10:406 1268 eb8 Agent ********* 2008-08-14 21:30:10:406 1268 eb8 Agent ** END ** Agent: Installing updates [CallerId = WindowsUpdate] 2008-08-14 21:30:10:406 1268 eb8 Agent ************* 2008-08-14 21:30:10:406 1268 eb8 Agent WARNING: WU client failed installing updates with error 0x80004002 2008-08-14 21:30:10:421 560 11b4 COMAPI >>-- RESUMED -- COMAPI: Install [ClientId = WindowsUpdate] 2008-08-14 21:30:10:421 560 11b4 COMAPI - Install call failed 2008-08-14 21:30:10:421 560 11b4 COMAPI - Reboot required = No 2008-08-14 21:30:10:421 560 11b4 COMAPI - WARNING: Exit code = 0x80240FFF; Call error code = 0x80004002 2008-08-14 21:30:10:421 560 11b4 COMAPI --------- 2008-08-14 21:30:10:421 560 11b4 COMAPI -- END -- COMAPI: Install [ClientId = WindowsUpdate] 2008-08-14 21:30:10:421 560 11b4 COMAPI ------------- 2008-08-14 21:30:11:171 560 11f4 COMAPI WARNING: Operation failed due to earlier error, hr=80004002 Any help would be much appreciated thanks in advance -- shimei ------------------------------------------------------------------------ shimei's Profile: http://forums.techarena.in/members/shimei.htm View this thread: http://forums.techarena.in/windows-xp-support/1020787.htm http://forums.techarena.in Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818179
  - 17
    - Strange Alphabetical Format Appeared in My Documents Last week, out of the blue, when I opened up My Documents to save a doc, it appeared with a alphabetical heading in a list format. A had all my folders/docs starting with "A," and on down the alphabet. I nearly flipped out. In all my years on the computer that has never appeared. It was nearly arranged but not from anything I did. I shut down, opened up again, ran everything I could think of include One Care, and Penicillin's free scan - nothing at all showed up. What was this (it's gone now)? XP PRO, IE 6, SR2 (then); Office 2003, AdAware, Avast, Windows Defender on, no temp. internet files at the time. Thank you. -- A true friend is someone who thinks you are a good egg even though she knows you are slightly cracked Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818178
  - 18
    - Wireless Network Showing up as Wired I installed a Belkin USB network adapter on my Dell. It all worked fine. Now the connection shows up as Local Area Network 6. There are no options for nothing wireless. I chose to have windows manage the network when I installed the drivers. I just want to be able to choose my home network and not my neighbors. Thanks for any help. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818176
  - 19
    - Can SEND but Cannot RECEIVE in Outlook Express and Outlook I have three email addresses I use. They are all located on a Windows Server 2003 running SMTP and POP3 (NOT Exchange). All three accounts are identical in their setup.... use WPA and require authentication. I can send/receive fine from one account. The other two will send but not receive and there is no error message. This is true for both Outlook Express that came with XP and for Outlook 2000 which is my primary email client. If I set the accounts up an another box in my office, they send/receive fine. It seems to be just my XP notebook (SP2) that will not pick up mail from two of the three accounts. I have removed/reinstalled SMTP and POP3 on the Server. I had run ipconfig /flushdns multiple times on my XP notebook. I have removed and add the accounts multiple times in both Outlook and Outlook Express. Nothing. Will send find but will not pick up message showing in the POP3 mailboxes on the server from this machine. CC -- JimNorth ------------------------------------------------------------------------ JimNorth's Profile: http://forums.techarena.in/members/jimnorth.htm View this thread: http://forums.techarena.in/windows-xp-support/1020738.htm http://forums.techarena.in Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818170
  - 20
    - SD card reader problem This is a multi-part message in MIME format. ------=_NextPart_000_0006_01C8FE4C.EBEF7E90 Content-Type: text/plain; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable A friend of mine inserted his SD card into the reader on his HP Pavilion = but did not get the dialog popup for the options to choose. He says = this just started happening yesterday. He's running XP Home. Does = anyone know why it's not reading it now? Thanks, Wy ------=_NextPart_000_0006_01C8FE4C.EBEF7E90 Content-Type: text/html; charset="iso-8859-1" Content-Transfer-Encoding: quoted-printable <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN"> <HTML><HEAD> <META http-equiv=3DContent-Type content=3D"text/html; = charset=3Diso-8859-1"> <META content=3D"MSHTML 6.00.6000.16705" name=3DGENERATOR> <STYLE></STYLE> </HEAD> <BODY bgColor=3D#ffffff> <DIV><FONT face=3DArial size=3D2>A friend of mine inserted his SD card = into the=20 reader on his HP Pavilion but did not get the dialog popup for the = options to=20 choose.  He says this just started happening yesterday.  He's = running=20 XP Home.  Does anyone know why it's not reading it = now?</FONT></DIV> <DIV><FONT face=3DArial size=3D2></FONT> </DIV> <DIV><FONT face=3DArial size=3D2>Thanks,</FONT></DIV> <DIV><FONT face=3DArial size=3D2>Wy</FONT></DIV> <DIV> </DIV></BODY></HTML> ------=_NextPart_000_0006_01C8FE4C.EBEF7E90-- Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818168
  - 21
    - Network Provided Invalid IP Address...Cannot Connect To Internet : Setup: United States Windows XP Home Internet Explorer Hughesnet ISP provider Belkin Wireless G Plus Router F5D7231-4 Backstory: Forgot password for network so I called support. They couldn't reset the password and had me delete the network and make a new one. Ever since then I have been having this problem. Problem: Cannot connect to the internet in any form. Receive error "Network Provided Invalid IP Address" Other computers in the house can connect to the internet and one is hardwired to the router. I am connected to the network on the problem computer, but I cannot access the internet. I click diagnose once IE opens and that says unable to connect. Any ideas? Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818166
  - 22
    - Login password I would like to turn OFF the password requirement when booting up my computer, but in the "User Accounts" dialogue box, the checkbox "Require users to press Ctrl+Alt+Delete" is grayed out (and checked). This computer was set up in a domain; I used it in my former job, and the IT person set it up to work on that company's network. I now use it for home use, and I hate having to enter my password every time it goes into sleep or hibernate mode. The computer is a Compaq nx6110, running XP Pro. Any suggestions? -- mkrieger Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818164
  - 23
    - Lost use of the Alt-w shortcut Hi, I recently lost use of the Alt-w shortcut. The problem happens (or rather, nothing happens) in office applications and in other windows applications. It is not a keyboard failure; I use a laptop and I have the same problem with the laptop's keyboard and with an external one. The problem went away, but came it back a few days later. Any suggestions? Gabriel PS: I had posted the same question to another windowsxp group. The advice I received was to use Ssytem Restore. I would like to know where these settings are stored and/or changed so I know what to do if the problem happens again. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818159
  - 24
    - Automatic MS Updates won't install My system has attempted to install the latest MS updates this week 6 times, but 3 will not install. It goes through a lengthy process then, after shutting down, a window reports they didn't install, those being Security updates for Word 2003, and Power Point, KB948988, 821598, and 954464. I'm using XP Pro, IE6 ++, SR2, and all updates current I believe. Use AVAST, AdAware, run One Care monthly, and HiJack This about every quarter. Any suggestions? Thank you. Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818145
  - 25
    - an error in winxp (home edition) what can I do with this error while installing windows XP SP2 (Home Edition)? "setup was unable to retriever or save information about your disk drives" Tag: Removing Viruses, Spyware, Trojans, and Worms Tag: 818136

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Easy to follow directions on how to remove, viruses, trojans, spyware and
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Windows Blue Screen of Death
http://www.computercraft.com/docs/blue_screen_of_death.shtml

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Re: Removing Viruses, Spyware, Trojans, and Worms by Unknown

Unknown
Sun Aug 17 09:02:21 PDT 2008

SPAM!
"www.COMPUTERCRAFT.com" <aolsz@bellatlantic.net> wrote in message
news:ZKTpk.30074$KZ.11273@newsfe03.iad...
> Removing Viruses, Spyware, Trojans, and Worms

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Re: Removing Viruses, Spyware, Trojans, and Worms by jimbo571

jimbo571
Sun Aug 17 09:27:13 PDT 2008

On Sun, 17 Aug 2008 07:15:05 -0400, "www.COMPUTERCRAFT.com"
<aolsz@bellatlantic.net> wrote:

( spam )

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