Hi,

I was having problems with my computer and tried to do a system restore. It
ended up telling me that it couldnâ??t restore it and no changes would be made.
I shut down computer and when I turned it on the next day, the icons were
huge on the desktop and I couldnâ??t access anything. There was no taskbar and
when I did a ctrl alt delete the task mgr came up very large and I was not
able to shut the computer down. I turned it off was going to try safe mode
but could not access it. Nothing happened when I hit F8 key so finally
decided to do a system recovery hitting the F10 key. I was aware that I
would go back to factory computer settings and would have do a lot of updates
and installs. It went through the process and welcomed me, etc. and then
went to Windows XP Home screen and said to wait. So I waited and waited and
I am still waiting. It doesnâ??t leave that screen. The hourglass will move
if I move the mouse, but otherwise, nothing is happening. I am afraid to
turn it off.

Can anyone help, please?

Thanks,

Re: Help with System Recovery, please!!! by databaseben

databaseben
Thu May 08 16:31:54 PDT 2008

it sounds like a
physical issue involving
faulty hardware
because a factory
restore would basically
override problems
with installed software.

--

db·´¯`·...¸><)))º>

"Gail" <Gail@discussions.microsoft.com> wrote in message
news:2A0CCEBA-D83D-423E-B6D2-EB508223691D@microsoft.com...
> Hi,
>
> I was having problems with my computer and tried to do a system restore. It
> ended up telling me that it couldnâ??t restore it and no changes would be made.
> I shut down computer and when I turned it on the next day, the icons were
> huge on the desktop and I couldnâ??t access anything. There was no taskbar and
> when I did a ctrl alt delete the task mgr came up very large and I was not
> able to shut the computer down. I turned it off was going to try safe mode
> but could not access it. Nothing happened when I hit F8 key so finally
> decided to do a system recovery hitting the F10 key. I was aware that I
> would go back to factory computer settings and would have do a lot of updates
> and installs. It went through the process and welcomed me, etc. and then
> went to Windows XP Home screen and said to wait. So I waited and waited and
> I am still waiting. It doesnâ??t leave that screen. The hourglass will move
> if I move the mouse, but otherwise, nothing is happening. I am afraid to
> turn it off.
>
> Can anyone help, please?
>
> Thanks,
>
>
>


Re: Help with System Recovery, please!!! by Gail

Gail
Thu May 08 18:40:00 PDT 2008

Would it hurt to turn it off?

"db.·.. ><))) ·>` .. ." wrote:

> it sounds like a
> physical issue involving
> faulty hardware
> because a factory
> restore would basically
> override problems
> with installed software.
>
> --
>
> db·´¯`·...¸><)))º>
>
> "Gail" <Gail@discussions.microsoft.com> wrote in message
> news:2A0CCEBA-D83D-423E-B6D2-EB508223691D@microsoft.com...
> > Hi,
> >
> > I was having problems with my computer and tried to do a system restore. It
> > ended up telling me that it couldnâ??t restore it and no changes would be made.
> > I shut down computer and when I turned it on the next day, the icons were
> > huge on the desktop and I couldnâ??t access anything. There was no taskbar and
> > when I did a ctrl alt delete the task mgr came up very large and I was not
> > able to shut the computer down. I turned it off was going to try safe mode
> > but could not access it. Nothing happened when I hit F8 key so finally
> > decided to do a system recovery hitting the F10 key. I was aware that I
> > would go back to factory computer settings and would have do a lot of updates
> > and installs. It went through the process and welcomed me, etc. and then
> > went to Windows XP Home screen and said to wait. So I waited and waited and
> > I am still waiting. It doesnâ??t leave that screen. The hourglass will move
> > if I move the mouse, but otherwise, nothing is happening. I am afraid to
> > turn it off.
> >
> > Can anyone help, please?
> >
> > Thanks,
> >
> >
> >
>
>

Re: Help with System Recovery, please!!! by Richard

Richard
Thu May 08 19:01:14 PDT 2008

It won't get any worse.

"Gail" <Gail@discussions.microsoft.com> wrote in message
news:25C16EB8-5389-4E9D-835A-9B8BF0666F3B@microsoft.com...
| Would it hurt to turn it off?
|
| "db.·.. ><))) ·>` .. ." wrote:
|
| > it sounds like a
| > physical issue involving
| > faulty hardware
| > because a factory
| > restore would basically
| > override problems
| > with installed software.
| >
| > --
| >
| > db·´¯`·...¸><)))º>
| >
| > "Gail" <Gail@discussions.microsoft.com> wrote in message
| > news:2A0CCEBA-D83D-423E-B6D2-EB508223691D@microsoft.com...
| > > Hi,
| > >
| > > I was having problems with my computer and tried to do a system restore. It
| > > ended up telling me that it couldn't restore it and no changes would be made.
| > > I shut down computer and when I turned it on the next day, the icons were
| > > huge on the desktop and I couldn't access anything. There was no taskbar and
| > > when I did a ctrl alt delete the task mgr came up very large and I was not
| > > able to shut the computer down. I turned it off was going to try safe mode
| > > but could not access it. Nothing happened when I hit F8 key so finally
| > > decided to do a system recovery hitting the F10 key. I was aware that I
| > > would go back to factory computer settings and would have do a lot of updates
| > > and installs. It went through the process and welcomed me, etc. and then
| > > went to Windows XP Home screen and said to wait. So I waited and waited and
| > > I am still waiting. It doesn't leave that screen. The hourglass will move
| > > if I move the mouse, but otherwise, nothing is happening. I am afraid to
| > > turn it off.
| > >
| > > Can anyone help, please?
| > >
| > > Thanks,
| > >
| > >
| > >
| >
| >



RE: Help with System Recovery, please!!! by Gail

Gail
Fri May 09 11:03:02 PDT 2008

Well, I turned it off and it says that the system is not complete and to run
setup again. Tried it again with same problem. Should I use the recovery
disks I made when I bought the computer? It is OEM and I did not get any
windows cd w/it. Any ideas, anyone?

Thanks.

"Gail" wrote:

> Hi,
>
> I was having problems with my computer and tried to do a system restore. It
> ended up telling me that it couldnâ??t restore it and no changes would be made.
> I shut down computer and when I turned it on the next day, the icons were
> huge on the desktop and I couldnâ??t access anything. There was no taskbar and
> when I did a ctrl alt delete the task mgr came up very large and I was not
> able to shut the computer down. I turned it off was going to try safe mode
> but could not access it. Nothing happened when I hit F8 key so finally
> decided to do a system recovery hitting the F10 key. I was aware that I
> would go back to factory computer settings and would have do a lot of updates
> and installs. It went through the process and welcomed me, etc. and then
> went to Windows XP Home screen and said to wait. So I waited and waited and
> I am still waiting. It doesnâ??t leave that screen. The hourglass will move
> if I move the mouse, but otherwise, nothing is happening. I am afraid to
> turn it off.
>
> Can anyone help, please?
>
> Thanks,
>
>
>

Re: Help with System Recovery, please!!! by databaseben

databaseben
Fri May 09 12:20:14 PDT 2008

well,

what you might want
to try is to access the
disk system and run
a checkdisk.

as mentioned before
the issue you are having
sounds like a faulty
component and it
may be simply
disk errors.

go to the section called
command console here:

http://support.microsoft.com/kb/314058

then run the command
chkdsk

then type exit
reboot and remove the
oem.

------------
if you are unable to
run a checkdisk, then
the harddrive may be
the cause of your headache.

wouldn't be a bad idea
to check inside the computer
and checkout the wiring and
ensure none are loose, frayed
bent or broken.
--

db·´¯`·...¸><)))º>

"Gail" <Gail@discussions.microsoft.com> wrote in message
news:80B3CB7D-86E1-41ED-96AD-9494599A216F@microsoft.com...
> Well, I turned it off and it says that the system is not complete and to run
> setup again. Tried it again with same problem. Should I use the recovery
> disks I made when I bought the computer? It is OEM and I did not get any
> windows cd w/it. Any ideas, anyone?
>
> Thanks.
>
> "Gail" wrote:
>
>> Hi,
>>
>> I was having problems with my computer and tried to do a system restore. It
>> ended up telling me that it couldnâ??t restore it and no changes would be made.
>> I shut down computer and when I turned it on the next day, the icons were
>> huge on the desktop and I couldnâ??t access anything. There was no taskbar and
>> when I did a ctrl alt delete the task mgr came up very large and I was not
>> able to shut the computer down. I turned it off was going to try safe mode
>> but could not access it. Nothing happened when I hit F8 key so finally
>> decided to do a system recovery hitting the F10 key. I was aware that I
>> would go back to factory computer settings and would have do a lot of updates
>> and installs. It went through the process and welcomed me, etc. and then
>> went to Windows XP Home screen and said to wait. So I waited and waited and
>> I am still waiting. It doesnâ??t leave that screen. The hourglass will move
>> if I move the mouse, but otherwise, nothing is happening. I am afraid to
>> turn it off.
>>
>> Can anyone help, please?
>>
>> Thanks,
>>
>>
>>


Re: Help with System Recovery, please!!! by Jon

Jon
Fri May 09 15:17:02 PDT 2008

Hi Gail,

What problems were you having with your PC before you tried a restore? Was
it running slowly beforehand and unresponsive? If so these sound like
either virus/spyware related issues or something more serious such as your
hard disk about to fail. Problem is a lot of viruses and spyware now get
into the system restore folder :(

Firstly though it will be helpful to know what those problems you were
having involved?

Thanks,
J

"Gail" <Gail@discussions.microsoft.com> wrote in message
news:2A0CCEBA-D83D-423E-B6D2-EB508223691D@microsoft.com...
> Hi,
>
> I was having problems with my computer and tried to do a system restore.
> It
> ended up telling me that it couldnâ??t restore it and no changes would be
> made.
> I shut down computer and when I turned it on the next day, the icons were
> huge on the desktop and I couldnâ??t access anything. There was no taskbar
> and
> when I did a ctrl alt delete the task mgr came up very large and I was not
> able to shut the computer down. I turned it off was going to try safe
> mode
> but could not access it. Nothing happened when I hit F8 key so finally
> decided to do a system recovery hitting the F10 key. I was aware that I
> would go back to factory computer settings and would have do a lot of
> updates
> and installs. It went through the process and welcomed me, etc. and then
> went to Windows XP Home screen and said to wait. So I waited and waited
> and
> I am still waiting. It doesnâ??t leave that screen. The hourglass will
> move
> if I move the mouse, but otherwise, nothing is happening. I am afraid to
> turn it off.
>
> Can anyone help, please?
>
> Thanks,
>
>
>

Re: Help with System Recovery, please!!! by Daave

Daave
Fri May 09 15:37:26 PDT 2008

It sounds to me that you gave up on Windows' System Restore prematurely!

What is the make and model of your PC? I take it that pressing F10 at
bootup wipes your hard drive and lays down a fresh install. I hope you
have backed up all your data and settings.

If you have problems in the future, it would be wise to post here
*before* you try anything drastic! Very often, there are fairly
straightforward methods for dealing with PC problems (which usually stem
from some sort of malware infestation).


"Gail" <Gail@discussions.microsoft.com> wrote in message
news:80B3CB7D-86E1-41ED-96AD-9494599A216F@microsoft.com...
> Well, I turned it off and it says that the system is not complete and
> to run
> setup again. Tried it again with same problem. Should I use the
> recovery
> disks I made when I bought the computer? It is OEM and I did not get
> any
> windows cd w/it. Any ideas, anyone?

> "Gail" wrote:

>> I was having problems with my computer and tried to do a system
>> restore. It
>> ended up telling me that it couldn't restore it and no changes would
>> be made.
>> I shut down computer and when I turned it on the next day, the icons
>> were
>> huge on the desktop and I couldn't access anything. There was no
>> taskbar and
>> when I did a ctrl alt delete the task mgr came up very large and I
>> was not
>> able to shut the computer down. I turned it off was going to try
>> safe mode
>> but could not access it. Nothing happened when I hit F8 key so
>> finally
>> decided to do a system recovery hitting the F10 key. I was aware
>> that I
>> would go back to factory computer settings and would have do a lot of
>> updates
>> and installs. It went through the process and welcomed me, etc. and
>> then
>> went to Windows XP Home screen and said to wait. So I waited and
>> waited and
>> I am still waiting. It doesn't leave that screen. The hourglass
>> will move
>> if I move the mouse, but otherwise, nothing is happening. I am
>> afraid to
>> turn it off.



Re: Help with System Recovery, please!!! by Gail

Gail
Sat May 10 13:55:28 PDT 2008

Actually, I couldn't find a way to get into system restore without the
ability to access anything, including a command line. You're right, I'm sure
someone else here could have found a way but I wasn't getting that answer
yet. I went ahead and tried the recovery disks I made when I bought the
computer and that worked! So I am just in the process of reinstalling
programs and back-ups and updates. Thanks to everyone that tried to help!

"Daave" wrote:

> It sounds to me that you gave up on Windows' System Restore prematurely!
>
> What is the make and model of your PC? I take it that pressing F10 at
> bootup wipes your hard drive and lays down a fresh install. I hope you
> have backed up all your data and settings.
>
> If you have problems in the future, it would be wise to post here
> *before* you try anything drastic! Very often, there are fairly
> straightforward methods for dealing with PC problems (which usually stem
> from some sort of malware infestation).
>
>
> "Gail" <Gail@discussions.microsoft.com> wrote in message
> news:80B3CB7D-86E1-41ED-96AD-9494599A216F@microsoft.com...
> > Well, I turned it off and it says that the system is not complete and
> > to run
> > setup again. Tried it again with same problem. Should I use the
> > recovery
> > disks I made when I bought the computer? It is OEM and I did not get
> > any
> > windows cd w/it. Any ideas, anyone?
>
> > "Gail" wrote:
>
> >> I was having problems with my computer and tried to do a system
> >> restore. It
> >> ended up telling me that it couldn't restore it and no changes would
> >> be made.
> >> I shut down computer and when I turned it on the next day, the icons
> >> were
> >> huge on the desktop and I couldn't access anything. There was no
> >> taskbar and
> >> when I did a ctrl alt delete the task mgr came up very large and I
> >> was not
> >> able to shut the computer down. I turned it off was going to try
> >> safe mode
> >> but could not access it. Nothing happened when I hit F8 key so
> >> finally
> >> decided to do a system recovery hitting the F10 key. I was aware
> >> that I
> >> would go back to factory computer settings and would have do a lot of
> >> updates
> >> and installs. It went through the process and welcomed me, etc. and
> >> then
> >> went to Windows XP Home screen and said to wait. So I waited and
> >> waited and
> >> I am still waiting. It doesn't leave that screen. The hourglass
> >> will move
> >> if I move the mouse, but otherwise, nothing is happening. I am
> >> afraid to
> >> turn it off.
>
>
>