Sound and System Restore Problems, I think

I used to have sound when visiting websites but not anymore and I can't
figure out why. I have sounds when I play my Media Player and when the
computer is turned on and off but not when I want to watch a video on, say,
YouTube or a the news. I used to have sound when I went to play online poker
at pokerstars.net but not anymore - this all started on Monday. I run
Kaspersky Internet Security daily - I've cleaned my cache - runned Advanced
Windows Care - but still no other sound.

I've run troubleshooter but that's no help - everything appears to be
normal. Also, I thought by doing a systems restore that maybe that would
resolved the problem but I've tried going back 2 weeks and I keep getting a
message that says that it couldn't restore it - nothing else.

Why am I doing wrong or what do I need to do. Please HELP!!!!

Rich
Wed May 07 13:34:10 PDT 2008

Open Internet Explorer>Tools>Internet Options>Advanced>scroll down to
Multimedia Section and check the box
Play sounds in webpages. Click Apply, Ok.
"Bzzygrl" <Bzzygrl@discussions.microsoft.com> wrote in message
news:4C0CB5D2-D507-4F25-819F-4A5C80DF3B27@microsoft.com...
>I used to have sound when visiting websites but not anymore and I can't
> figure out why. I have sounds when I play my Media Player and when the
> computer is turned on and off but not when I want to watch a video on,
> say,
> YouTube or a the news. I used to have sound when I went to play online
> poker
> at pokerstars.net but not anymore - this all started on Monday. I run
> Kaspersky Internet Security daily - I've cleaned my cache - runned
> Advanced
> Windows Care - but still no other sound.
>
> I've run troubleshooter but that's no help - everything appears to be
> normal. Also, I thought by doing a systems restore that maybe that would
> resolved the problem but I've tried going back 2 weeks and I keep getting
> a
> message that says that it couldn't restore it - nothing else.
>
> Why am I doing wrong or what do I need to do. Please HELP!!!!

Bzzygrl
Wed May 07 16:28:07 PDT 2008

Thanks, for the info, Rich, unfortunately, it was already checked so that's
not the problem - have any other suggestions.

Rich
Wed May 07 18:08:00 PDT 2008

Have you looked in Control Panel>Sound and Audio Devices. Also,
when you tried a System Restore did you try
different dates. One week back etc,,
"Bzzygrl" <Bzzygrl@discussions.microsoft.com> wrote in message
news:4C0CB5D2-D507-4F25-819F-4A5C80DF3B27@microsoft.com...
>I used to have sound when visiting websites but not anymore and I can't
> figure out why. I have sounds when I play my Media Player and when the
> computer is turned on and off but not when I want to watch a video on,
> say,
> YouTube or a the news. I used to have sound when I went to play online
> poker
> at pokerstars.net but not anymore - this all started on Monday. I run
> Kaspersky Internet Security daily - I've cleaned my cache - runned
> Advanced
> Windows Care - but still no other sound.
>
> I've run troubleshooter but that's no help - everything appears to be
> normal. Also, I thought by doing a systems restore that maybe that would
> resolved the problem but I've tried going back 2 weeks and I keep getting
> a
> message that says that it couldn't restore it - nothing else.
>
> Why am I doing wrong or what do I need to do. Please HELP!!!!

lafroggue
Wed May 07 19:32:00 PDT 2008

I had been able to open and use many tabs in IE7 until recently. Now, if I
dare open a second tab, I have to reboot, as everything is frozen;
ALT+CTL+DEl does not work. I run maintenance procedures regularly (twice a
month) and have Symantec Norton Utilities as well.

Though I have had this computer a while, I am really a novice when it comes
to solving problems.

Frank
Thu May 08 12:10:32 PDT 2008

I don't know what this has to do with the thread yon put it in.

"unafroggue" <lafroggue@yahoo.ca> wrote in message
news:39EF3244-83AF-4B03-B10B-E808864739B1@microsoft.com...
>I had been able to open and use many tabs in IE7 until recently. Now, if I
> dare open a second tab, I have to reboot, as everything is frozen;
> ALT+CTL+DEl does not work. I run maintenance procedures regularly (twice a
> month) and have Symantec Norton Utilities as well.
>
> Though I have had this computer a while, I am really a novice when it
> comes
> to solving problems.
>
>

Norton Utilities may well be the cause of your problem. Uninstall it and
run this utility:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Avast is free for home users (www.avast.com).

Otherwise:
I know of three causes for the vast majority of such problems:
1. You might have incompatible add-ons:
Go to Start | All Programs | Accessories | System Tools
and click Internet Explorer (No Add-ons).

2. Tools | Internet Options | Advanced
Scroll to the bottom and click Reset Internet Explorer Settings. Read this
article first:
How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737
Note that the Reset IE Settings button will delete AutoComplete data (such
as passwords.) Do you have those backed up?

3. Malware already installed on the computer: Help with malware
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm

Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315

So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for
malware don't identify the malware as such and try to convince you that you
owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.

You might also try the steps here:
"Internet Explorer stops responding, stops working, or restarts"
http://support.microsoft.com/gp/pc_ie_intro

--
Frank Saunders, MS-MVP OE/WM
Reply in Newsgroup, not by email.