Frank
Fri Apr 04 14:01:20 PDT 2008
Do a thorough check for malware, following all of the steps at one of these
Web pages.
Help with malware:
All MS-MVP Sites.
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.elephantboycomputers.com/page2.html#Removing_Malware
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/darnit.html
http://www.mvps.org/sramesh2k/Malware_Defence.htm
Unexplained computer behavior may be caused by deceptive software.
http://support.microsoft.com/kb/827315
So How Did I Get Infected Anyway?
For quite a few people it's by installing programs like Messenger Plus,
whose ads for malware don't identify the malware as such and try to convince
you that you owe it to the author. See also:
http://www.wilderssecurity.com/showthread.php?t=27971
Don't ever do a "default" install of anything. Always choose Custom and see
what else is being carried along. Don't install any extras you're not sure
of.
"PT" <xyz@xyz.com> wrote in message
news:e$Oio0olIHA.2268@TK2MSFTNGP02.phx.gbl...
>I emptied the cache and ran Windows Update to update IE7. Same problem. I
>can't account for the difference in behavior on the two machines
>
> "iecustomizer" <iecustomizer@hotmail.com> wrote in message
> news:eLq4JuglIHA.5208@TK2MSFTNGP04.phx.gbl...
>> Hi PT,
>>
>> Both computers are missing c:\windows\sysyem32\mshtml.hlp
>>
>> But that is beside the point. What you want to achieve is to be able to
>> save As pictures on Computer 2.
>>
>> A common cure for this sympton is to clear your internet cache.
>>
>> In IE, select Tools>Internet Options - General tab, Delete Files button.
>>
>> Are both computers up to date with Windows Updates?
>>
>> It may be a good idea to ensure that you have the latest patches and
>> updates.
>>
>> Regards.
>> "PT" <xyz@xyz.com> wrote in message
>> news:%2362sKublIHA.4480@TK2MSFTNGP03.phx.gbl...
>>>I have two computers, each using Outlook Express 6 and WindowsXP Home.
>>>On each I tried opening a picture embedded in an email by right clicking
>>>the picture and selecting Save As.
>>>
>>> On computer 1, the file opens "Save Picture" and allows a normal save as
>>> JPEG.
>>> On computer 2, I get an error message. "Can't find the file specified".
>>> The help button identifies the missing file as
>>> c:\windows\sysyem32\mshtml.hlp
>>>
>>> I checked both computers' folders and find that each contains two files:
>>> mshtml.dll and mshtml.tlb. In other words, neither has the "missing"
>>> file.