Gerry
Sat May 03 07:26:37 PDT 2008
Reading your latest post tells me that you are capable of confusing
whoever is listening to you and yourself.
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
flamestar wrote:
> I COULD ANSWER MORE FULLY BUT IMPORTANT POINTS WOULD BE LOST.
>
> 1. You admit that Norton is hard to uninstall not mentioning the fact
> that Norton programs Norton Programs, which means that Norton wants
> them hard to uninstall. As Norton wants their programs to be hard to
> uninstall it stands to reason that Norton will do everything it can to
> prevent the user from uninstalling Norton as long as they can get away
> with it.
>
> 2. Norton is a virus and as such installs itself and as such it
> attacks competing programs.
>
> 3. I cannot accept the fact that you are confused as to the meaning be
> free of. Maybe you are so desperate to find an answer that you
> confused yourself. Went you asked if when I said ?Norton Free? I only
> meant that I wanted to get rid of Norton you were being absurd. I
> shouldn?t have to explain the meaning of the word ?free.? When you
> look at an ingredient label and it says ?peanut free? it doesn?t mean
> that they wish they didn?t have any peanuts in there; it mans WITHOUT.
> When I said Norton Free I meant Norton was uninstalled and any person
> who knows English knows that. Everyone including you knows the meaning
> of the word ?free.? You know it means without. The only confusion was
> on your part.
>
> 4. I said Norton was uninstalled for months before I got Elephant
> Drive. So the claim that I reinstalled Norton is patently false. (I am
> not accusing you of being dishonest only desperate to avoid the
> reality that Norton is a virus.)
>
> 5. I only stored image and text files on Elephant Drive.
>
> 6. I never ever did any kind of restore from Elephant Drive.
>
> 7. I moved image and text files from one computer to another with
> Elephant Drive that is all.
>
> 8. MOST IMPORTANT a file named Norton Ghost was found on a secure part
> of the Elephant Drive files.
>
> Programmers protect certain files so their program will run reliably.
> I just found out from an engineer at Elephant Drive that there was no
> legal way a file named Norton Ghost would be found in where it was
> found. It shouldn?t ever be found in those kinds of Elephant Drive
> files.
>
> The person from Elephant Drive made sure to say he was not accusing
> Norton of anything only that the file shouldn?t have been there. I?m
> sure people in the computer business are afraid of Norton (most Norton
> employees are good hard working, talented people) because those who
> run Norton are powerful and ruthless.
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> I clearly said it was months after I was
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> On May 2, 1:21 pm, "Gerry" <ge...@nospam.com> wrote:
>> Flamestar
>>
>> Patrick was offering the right advice. The likely explanation for
>> your problem is that your earlier removal of Norton Anti Virus and
>> Norton Ghost. was not done in the correct way. This probably meant
>> that the removal tool was not able to work as it should. In this
>> situation one way to proceed would be to reinstall Norton Anti Virus
>> and Norton Ghost and then use the Norton removal tool. Given what
>> you have since tried I would not think this is now a feasible way to
>> proceed.
>>
>> What was the precise version of the Norton product(s) installed? Did
>> you print off and study the instructions before using the Norton
>> removal
>> tool?
http://www.symantec.com/norton/support/selectproduct_ts.jsp
>>
>> The removal of Norton products has for years presented considerable
>> difficulties for the average user so it is not surprising that you
>> encountered difficulties. Many Technical Support staff often have not
>> been fully trained to handle the problems they are asked to resolve.
>> On the other hand they are often trying to help users who have
>> limited computing skills. The technical nature of the issues
>> involved can also cause difficulties when one explains to the other
>> what they are seeing and what has to be done.
>>
>> Reading your latest post tells me that you are capable of confusing
>> whoever is listening to you. This is not intended as a criticism. My
>> feeling is based on seeing how you present information. An example of
>> this is how you say at one point you paid Norton and later you say
>> Norton did not charge! Also the this statement by you is ambiguous "I
>> have been Norton free for about 8 months."! Does this mean that
>> Norton was removed 8 months ago or your first attempt was 8 months
>> ago?
>>
>> This statement suggests to me that you do not fully understand the
>> full implications of what you are saying "I would think I removed
>> Norton and it would rebuild it self. That?s right I would think it
>> was gone and a few days later it would return.". If Norton is
>> removed it stays removed unless you do something to restore it. Thus
>> if you restored your system from a backup then you would have Norton
>> again but that requires action by the user. Restoration does not
>> occur without user input. Norton Ghost is capable of providing
>> backup images. However you say you removed that programme. Elephant
>> Drive is an Online Data Storage system and it could be that you have
>> reintroduced Norton from restoring from your Elephant Drive
>> facility. We can only guess! It's for you to say whether this is
>> what you have done?
>>
>> Your first post said "Norton Cannot Be Removed and Disables Competing
>> Products." Norton does interfere with programmes that try to make
>> changes to the Windows Registry. Users of Norton products need to be
>> aware of this and work round the problems this causes. However, there
>> are a number of other similar products that do similar things. What
>> anti-virus and anti-spyware programmes are you using? What firewall
>> are you using?
>>
>> I should mention that the the first person who responded to your
>> request for help was a troll named "pcbutts1 [MS MVP]". There was
>> nothing wrong with his advice but he is not an MS MVP. Equally
>> Patrick Keenan amd myself are not an MS MVP but then we do not
>> pretend to be something we are not.
>>
>> --
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>>
>> flamestar wrote:
>>> You didn?t read my post.
>>
>>> 1. I removed or had removed both Norton Anti Virus and Norton Ghost.
>>> To give me advice on how to remove these programs shows you did not
>>> understand my message.
>>
>>> 2. I do not need advise on how to remove Norton as I had the best
>>> people I could find at Norton do it.
>>
>>> 3. I did everything you recommended to remove Norton myself and
>>> more, far more but it was never completely removed. I rebooted 3
>>> times.
>>
>>> 4. I would think I removed Norton and it would rebuild it self.
>>> That?s right I would think it was gone and a few days later it
>>> would return.
>>
>>> 5. I paid Norton for help.
>>
>>> 6. They advised me to have one of their people remove the program
>>> but several techs refused because it was too hard.
>>
>>> 7. I finally found someone from Norton who agreed to help. Norton
>>> did not charge because they knew Norton was in the wrong.
>>
>>> 8. The tech from Norton tried everything you said to remove Norton
>>> and more far more. (He had me reboot the computer at least 4 times.)
>>
>>> IT DIDN?T WORK
>>
>>> 7. Then he removed Norton by hand. It took about 7 hours to do it.
>>> He got help from his boss and coworkers, He also had to stop and
>>> read manuals. I even think he made a few phone calls.
>>
>>> 8. I have been Norton free for about 8 months.
>>
>>> 9. I got Elephant Drive an online storage service about 4 months
>>> ago.
>>
>>> 10. Norton Ghost is a backup program and as such is in competition
>>> with Elephant Drive.
>>
>>> 11. Norton Products often attack and disable competing products.
>>
>>> 12. I have been using Elephant Drive for about 4 months and suddenly
>>> it stopped working so I got on the chat line with someone from
>>> Elephant Drive who tried to get it working without success.
>>
>>> 13. He had me look through an Elephant Drive file that had nested
>>> files and one of the files said Norton Ghost.
>>
>>> Months after Ghost was removed by experts it returned. My guess is
>>> that Norton is burned into ROM by Dell. I?m not saying Ghost or any
>>> other Norton product is installed in ROM only that there is
>>> something in ROM that keeps Norton around and helps Norton attack
>>> competing products.
>>
>>> On May 1, 10:25 pm, "Patrick Keenan" <t...@dev.null> wrote:
>>>> "flamestar" <agnif...@gmail.com> wrote in message
>>
>>>> news:3dccba51-5457-4e39-b58c-f709919daf27@t54g2000hsg.googlegroups.com...
>>>> On May 1, 10:04 am, "pcbutts1 [MS MVP]"
>>
>>>> <pcbut...@leythosthestalker.com> wrote:
>>>>> Download and run the Norton Removal Tool
>>
>>>>>
http://service1.symantec.com/Support/tsgeninfo.nsf/docid/200503310816...
>>
>>>> That doesn?t work. I ran the removal tool several times before I
>>>> called Norton customer service. They ran it at least twice before
>>>> they manually removed the program. All the removal tool does is
>>>> hide the program it does not remove it.
>>
>>>> ============
>>>> The removal tool actually does remove the program - the files,
>>>> folders, and registry entries.
>>
>>>> If it isn't working for you, restart in Safe Mode as Administrator,
>>>> and remove the folders and registry entries manually. If you don't
>>>> know how
>>>> to do this, it might be a good idea to hire someone who does.
>>
>>>> Have them back up the drive before doing this, just to be on the
>>>> safe side.
>>
>>>> HTH
>>>> -pk- Hide quoted text -
>>
>> - Show quoted text -