Cris
Mon Mar 31 07:07:44 PDT 2008
This is a multi-part message in MIME format.
------=_NextPart_000_0345_01C89306.4C8CC580
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable
When making RWW connections, make sure that they check the Private =
Computer button at the first logon screen, this may alleviate the =
disconnect issue
You can also try https://secure.logmein.com/products/pro/
They have a free trial and that would let you check out whether it will =
solve the disconnect issue.
--=20
Cris Hanna [SBS - MVP]
-----------------------------------------------------------
MVPs Do Not Work for Microsoft
Please do not contact me directly regarding issues
"Ritch_DA" <RitchDA@discussions.microsoft.com> wrote in message =
news:4C6E2390-33E2-441B-9DC8-0AE6E8998231@microsoft.com...
Hi Cris
Using the same program they are notified by sound and a visual prompt. =
I=20
have tried using RWW to let them connect into their own desktop which =
is the=20
ideal solution, however it seems to disconnect every so often which is =
no=20
good because the controller needs to be alerted to new jobs.
Maybe I should try a direct RDC connection into one of the =
workstations in=20
the hope that this would hold the connection better over long periods. =
I cant=20
see how this works because I thought RWW is effectively RDC with a =
nice=20
secure interface to access the network but I am probably wrong!
Thanks for your help.
"Cris Hanna [SBS-MVP]" wrote:
> If these controllers were in the office, how do they get notified??? =
Via something on their own desktop??
>=20
> --=20
> Cris Hanna [SBS-MVP]
> -------------------------------------------------
> Microsoft MVPs
> Independent Experts (MVPs do not work for MS)
> Real World Answers
> ---------------------------------------------------------
> Please do not contact me directly regarding issues
>=20
> "Ritch_DA" <RitchDA@discussions.microsoft.com> wrote in message =
news:7683B437-1219-4F5E-8B4B-20BE410206CD@microsoft.com...
> Hi Cris
>=20
> Its a long story however in simple terms I we are an 24/7 =
breakdown /=20
> recovery company. Jobs come into the server at which point the =
program plays=20
> a sound to notify the 'controller' staff that a job has come in. =
At night the=20
> controllers work from home connecting in via RDC. The reason why I =
am using=20
> the Server to do this is that we need two simultaneous connections =
for two=20
> controllers, which XP obviously cannot provide. The sound is =
required because=20
> the sound actually wakes up / notifies the controller that a job =
has come in.=20
> I have tried using a VPN connection and calling the data from the =
server but=20
> this is way too slow, however the sound does work because the =
program is=20
> running on the workstation.
>=20
> I hope that makes sense. =20
>=20
> Maybe I need to take a step back and start again, really dont want =
to use=20
> the server in that way it is a last resort to be honest.=20
>=20
> Thanks for your reply.
>=20
> "Cris Hanna [SBS-MVP]" wrote:
>=20
> > It might be more helpful if you told us what it is you need to =
hear from the server
> > If you are trying to set the SBS server as a media server and =
then listen/view over a rdp session, I think you're approaching it =
incorrectly
> >=20
> > There is also a checkbox somewhere (not at my server right now) =
about sound (under advanced settings on the connect screen I think)
> >=20
> > --=20
> > Cris Hanna [SBS-MVP]
> > -------------------------------------------------
> > Microsoft MVPs
> > Independent Experts (MVPs do not work for MS)
> > Real World Answers
> > ---------------------------------------------------------
> > Please do not contact me directly regarding issues
> >=20
> > "Ritch_DA" <RitchDA@discussions.microsoft.com> wrote in =
message news:2E98BA57-EFA2-48FC-BEE5-33D770BAE0D4@microsoft.com...
> > Hi there
> >=20
> > A pretty strange obscure problem I really hope somebody can =
help me with.
> >=20
> > Basically we have an SBS server which I must be able to =
connect to via RDC=20
> > and recieve sound on the connecting PC.
> >=20
> > I have installed a cheap sound card on the server hoping that =
this would get=20
> > the sound working, however despite all the drivers installing =
fine and the=20
> > sound does work on the actual server, sound over the RDC still =
will not work.
> >=20
> > When I load DXDiag during the remote session and open the =
Sound tab it=20
> > reports the following error:
> >=20
> > Sound Devices
> > -------------
> > Description: Microsoft RDP Audio Driver (emulated)
> > Device ID:=20
> > Manufacturer ID: 1
> > Product ID: 24
> > Type: Emulated
> > Driver Name:=20
> > Driver Version:=20
> > Driver Attributes:=20
> > Driver Signed:=20
> > Date and Size:=20
> > Other Files:=20
> > Driver Provider:=20
> > HW Accel Level: Basic
> > Registry: OK
> > Sound Test Result: Failure at step 3 (DirectSoundCreate): =
HRESULT =3D=20
> > 0x8878000a (The request failed because DirectSound resources, =
such as the=20
> > priority level, were already in use by another caller.)
> >=20
> >=20
> > Here is the output from dxdiag during the console session:
> >=20
> > -------------
> > Sound Devices
> > -------------
> > Description: C-Media Wave Device
> > Device ID: =
PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10
> > Manufacturer ID: 1
> > Product ID: 100
> > Type: WDM
> > Driver Name: cmaudio.sys
> > Driver Version: 5.12.01.0639 (English)
> > Driver Attributes: Final Debug
> > Driver Signed: No
> > Date and Size: 7/16/2002 09:58:12, 379726 bytes
> > Other Files:=20
> > Driver Provider: C-Media
> > HW Accel Level: Basic
> > Registry: OK
> > Sound Test Result:=20
> >=20
> >=20
> > I have tried lots of combinations with no luck. The only thing =
I could find=20
> > on the problem was a very old post which said this is a known =
bug and the=20
> > workaround is to start Media player before connecting. This =
didnt work either.
> >=20
> > The connecting PC is Windows XP Professional which rules out =
the Group=20
> > Policy setting.
> >=20
> > Would very much appreciate some help on this.
> >=20
> > Thanks alot
------=_NextPart_000_0345_01C89306.4C8CC580
Content-Type: text/html;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable
=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.5730.13" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>When making RWW connections, make sure =
that they=20
check the Private Computer button at the first logon screen, this may =
alleviate=20
the disconnect issue</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><FONT face=3DArial size=3D2>You can also try <A=20
href=3D"https://secure.logmein.com/products/pro/">https://secure.logmein.=
com/products/pro/</A></FONT></DIV>
<DIV><FONT face=3DArial size=3D2>They have a free trial and that would =
let you check=20
out whether it will solve the disconnect issue.</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna [SBS -=20
MVP]<BR>-----------------------------------------------------------<BR>MV=
Ps Do=20
Not Work for Microsoft<BR>Please do not contact me directly regarding=20
issues</DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Ritch_DA" <<A=20
=
href=3D"mailto:RitchDA@discussions.microsoft.com">RitchDA@discussions.mic=
rosoft.com</A>>=20
wrote in message <A=20
=
href=3D"news:4C6E2390-33E2-441B-9DC8-0AE6E8998231@microsoft.com">news:4C6=
E2390-33E2-441B-9DC8-0AE6E8998231@microsoft.com</A>...</DIV>Hi=20
Cris<BR><BR>Using the same program they are notified by sound and a =
visual=20
prompt. I <BR>have tried using RWW to let them connect into their own =
desktop=20
which is the <BR>ideal solution, however it seems to disconnect every =
so often=20
which is no <BR>good because the controller needs to be alerted to new =
jobs.<BR><BR>Maybe I should try a direct RDC connection into one of =
the=20
workstations in <BR>the hope that this would hold the connection =
better over=20
long periods. I cant <BR>see how this works because I thought RWW is=20
effectively RDC with a nice <BR>secure interface to access the network =
but I=20
am probably wrong!<BR><BR>Thanks for your help.<BR><BR>"Cris Hanna =
[SBS-MVP]"=20
wrote:<BR><BR>> If these controllers were in the office, how do =
they get=20
notified??? Via something on their own desktop??<BR>> =
<BR>>=20
-- <BR>> Cris Hanna [SBS-MVP]<BR>>=20
-------------------------------------------------<BR>> Microsoft=20
MVPs<BR>> Independent Experts (MVPs do not work for =
MS)<BR>> Real=20
World Answers<BR>>=20
---------------------------------------------------------<BR>> =
Please do=20
not contact me directly regarding issues<BR>> <BR>> =20
"Ritch_DA" <<A=20
=
href=3D"mailto:RitchDA@discussions.microsoft.com">RitchDA@discussions.mic=
rosoft.com</A>>=20
wrote in message <A=20
=
href=3D"news:7683B437-1219-4F5E-8B4B-20BE410206CD@microsoft.com">news:768=
3B437-1219-4F5E-8B4B-20BE410206CD@microsoft.com</A>...<BR>>  =
;=20
Hi Cris<BR>> <BR>> Its a long story however in =
simple terms=20
I we are an 24/7 breakdown / <BR>> recovery company. =
Jobs come=20
into the server at which point the program plays <BR>> =
a sound=20
to notify the 'controller' staff that a job has come in. At night the=20
<BR>> controllers work from home connecting in via RDC. =
The=20
reason why I am using <BR>> the Server to do this is =
that we=20
need two simultaneous connections for two <BR>> =
controllers,=20
which XP obviously cannot provide. The sound is required because=20
<BR>> the sound actually wakes up / notifies the =
controller=20
that a job has come in. <BR>> I have tried using a VPN=20
connection and calling the data from the server but =
<BR>> this=20
is way too slow, however the sound does work because the program is=20
<BR>> running on the workstation.<BR>> =
<BR>> =20
I hope that makes sense. <BR>> <BR>> =
Maybe I=20
need to take a step back and start again, really dont want to use=20
<BR>> the server in that way it is a last resort to be =
honest.=20
<BR>> <BR>> Thanks for your reply.<BR>>=20
<BR>> "Cris Hanna [SBS-MVP]" wrote:<BR>>=20
<BR>> > It might be more helpful if you told us what =
it is=20
you need to hear from the server<BR>> > If you are =
trying to=20
set the SBS server as a media server and then listen/view over a rdp =
session,=20
I think you're approaching it incorrectly<BR>> >=20
<BR>> > There is also a checkbox somewhere (not at =
my server=20
right now) about sound (under advanced settings on the connect screen =
I=20
think)<BR>> > <BR>> > --=20
<BR>> > Cris Hanna [SBS-MVP]<BR>> =
>=20
-------------------------------------------------<BR>> =
>=20
Microsoft MVPs<BR>> > Independent Experts =
(MVPs do not=20
work for MS)<BR>> > Real World =
Answers<BR>> =20
>=20
=
---------------------------------------------------------<BR>> &n=
bsp;=20
> Please do not contact me directly regarding =
issues<BR>> =20
> <BR>> > "Ritch_DA" <<A=20
=
href=3D"mailto:RitchDA@discussions.microsoft.com">RitchDA@discussions.mic=
rosoft.com</A>>=20
wrote in message <A=20
=
href=3D"news:2E98BA57-EFA2-48FC-BEE5-33D770BAE0D4@microsoft.com">news:2E9=
8BA57-EFA2-48FC-BEE5-33D770BAE0D4@microsoft.com</A>...<BR>>  =
;=20
> Hi there<BR>> > =
<BR>> =20
> A pretty strange obscure problem I really hope =
somebody can=20
help me with.<BR>> > <BR>> =
> =20
Basically we have an SBS server which I must be able to connect to via =
RDC=20
<BR>> > and recieve sound on the =
connecting=20
PC.<BR>> > <BR>> > I =
have=20
installed a cheap sound card on the server hoping that this would get=20
<BR>> > the sound working, however =
despite all=20
the drivers installing fine and the <BR>> =
> =20
sound does work on the actual server, sound over the RDC still will =
not=20
work.<BR>> > <BR>> > =
When I=20
load DXDiag during the remote session and open the Sound tab it=20
<BR>> > reports the following=20
error:<BR>> > <BR>> > =
Sound=20
Devices<BR>> > =
-------------<BR>> =20
> Description: =
Microsoft=20
RDP Audio Driver (emulated)<BR>> =20
> =
Device ID:=20
<BR>> > Manufacturer ID:=20
1<BR>> =20
> Product ID: =
24<BR>> =20
=
> &nb=
sp; =20
Type: Emulated<BR>> =20
> Driver Name:=20
<BR>> > Driver =
Version:=20
<BR>> > Driver Attributes: =
<BR>> =20
> Driver Signed: =
<BR>> =20
> Date and Size: =
<BR>> =20
> Other Files:=20
<BR>> > Driver Provider:=20
<BR>> > HW Accel =
Level:=20
Basic<BR>> =20
> =
Registry: OK<BR>> > Sound Test Result: =
Failure=20
at step 3 (DirectSoundCreate): HRESULT =3D <BR>> =
> =20
0x8878000a (The request failed because DirectSound resources, such as =
the=20
<BR>> > priority level, were already in =
use by=20
another caller.)<BR>> > <BR>> >=20
<BR>> > Here is the output from dxdiag =
during=20
the console session:<BR>> > <BR>> =20
> -------------<BR>> > =
Sound=20
Devices<BR>> > =
-------------<BR>> =20
> Description: =
C-Media Wave=20
Device<BR>> =20
> =
Device ID:=20
=
PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10<BR>> &nb=
sp;=20
> Manufacturer ID: 1<BR>> =20
> Product ID: =
100<BR>> =20
=
> &nb=
sp; =20
Type: WDM<BR>> =20
> Driver Name:=20
cmaudio.sys<BR>> > =
Driver=20
Version: 5.12.01.0639 (English)<BR>> > =
Driver=20
Attributes: Final Debug<BR>> =20
> Driver Signed: =
No<BR>> =20
> Date and Size: 7/16/2002 =
09:58:12,=20
379726 bytes<BR>> =20
> Other Files:=20
<BR>> > Driver Provider:=20
C-Media<BR>> > HW =
Accel Level:=20
Basic<BR>> =20
> =
Registry: OK<BR>> > Sound Test Result:=20
<BR>> > <BR>> > =
<BR>> =20
> I have tried lots of combinations with no luck. The =
only=20
thing I could find <BR>> > on the =
problem was a=20
very old post which said this is a known bug and the =
<BR>> =20
> workaround is to start Media player before =
connecting. This=20
didnt work either.<BR>> > <BR>> =20
> The connecting PC is Windows XP Professional which =
rules out=20
the Group <BR>> > Policy=20
setting.<BR>> > <BR>> =
> Would=20
very much appreciate some help on this.<BR>> >=20
<BR>> > Thanks =
alot</BLOCKQUOTE></BODY></HTML>
------=_NextPart_000_0345_01C89306.4C8CC580--