RWW slow to load for users

Hello

I have a customer who uses RWW to a great extent. However, he has
noticed a problem with some of his users.
When they initially connect it can take several minutes to display the
menu screen. However, those users who have domain admin rights (for
other reasons) get the menu displayed more quickly, despite being on
the same machine / broadband link etc. Infact, in all my testing, it
appears that they only difference is this group membership.

Any ideas why this might be the case and if there is a resolution to
it?

Any help would be gratefully received.

Lewis

Merv
Fri Jun 27 06:30:02 PDT 2008

Hi Lewis,

Do you have any servers listed in Active Directory that are either
(physically) turned off or no longer exist on the network? This can cause
the problem your seeing. RWW loads differently for admins vs normal users.
It "hunts" (until it times out) for all servers in AD when it loads for a
normal user.

--
Merv Porter [SBS-MVP]
============================

"Lewis Higgins" <lewis.b.higgins@gmail.com> wrote in message
news:e9e8b6d4-06af-436f-b7c8-1530878fe0f7@e39g2000hsf.googlegroups.com...
> Hello
>
> I have a customer who uses RWW to a great extent. However, he has
> noticed a problem with some of his users.
> When they initially connect it can take several minutes to display the
> menu screen. However, those users who have domain admin rights (for
> other reasons) get the menu displayed more quickly, despite being on
> the same machine / broadband link etc. Infact, in all my testing, it
> appears that they only difference is this group membership.
>
> Any ideas why this might be the case and if there is a resolution to
> it?
>
> Any help would be gratefully received.
>
> Lewis

Susan
Fri Jun 27 07:05:19 PDT 2008

Why do these users NEED domain admin rights?



Lewis Higgins wrote:
> Hello
>
> I have a customer who uses RWW to a great extent. However, he has
> noticed a problem with some of his users.
> When they initially connect it can take several minutes to display the
> menu screen. However, those users who have domain admin rights (for
> other reasons) get the menu displayed more quickly, despite being on
> the same machine / broadband link etc. Infact, in all my testing, it
> appears that they only difference is this group membership.
>
> Any ideas why this might be the case and if there is a resolution to
> it?
>
> Any help would be gratefully received.
>
> Lewis

Lewis
Fri Jun 27 08:35:39 PDT 2008

At Present, there is only the one SBS server on their network.

As for why these users need Domain admin rights, they have a bespoke
application running on the server, that had a problem (sloppy coding -
as best as I can tell, not being a programmer) and the work around was
the domain admin rights. We have just taken this company on as a
customer and it is on our list of things to get altered, but as this
RWW problem is more obvious to end users, a resolution is required
sooner rather than later.

Susan
Fri Jun 27 09:06:53 PDT 2008

Local admin rights is prob needed on the workstations, are they sure
they truly needed domain admin rights?

And yes, there's a server or something left over in AD that 'normal'
users are trying to find and not there and thus RWW gets stuck.

Lewis Higgins wrote:
> At Present, there is only the one SBS server on their network.
>
> As for why these users need Domain admin rights, they have a bespoke
> application running on the server, that had a problem (sloppy coding -
> as best as I can tell, not being a programmer) and the work around was
> the domain admin rights. We have just taken this company on as a
> customer and it is on our list of things to get altered, but as this
> RWW problem is more obvious to end users, a resolution is required
> sooner rather than later.

Lewis
Sat Jun 28 00:52:51 PDT 2008

Thanks for all of your help, that appears to have resolved the
problem.
....and I promise stop the domain admin rights for general users.
Lewis