setting up 1st mobile phone version 6, activesync 4.5?

first of all, i set up my iphone with imap and it is ok.

we have a purchased ssl cert.

phone refueses to sync, reports 85010001. it does not ask me to re-enter
the user credentials, so that's probably correct.

eventvwr:
Unexpected Exchange mailbox Server error: Server: [server-name.DOMAIN.local]
User: [user@website.com] HTTP status code: [400]. Verify that the Exchange
mailbox Server is working correctly.

i've tried:
checked permissions in IIS for virtual dir, all 3, exchange, oma,
activesync. security access, and non require ssl. -as listed in numerous
threads. no luck.

checked the iis metabase, and Dynamic Compression (2 settings) were already
set to FALSE.

i turned off ip address filtering, so all addresses are granted for oma

if i open a browser to https///exchange-oma itpops up a clear text auth
window, i can login and see the folders and messages.

the phone still gives same error code, and server the same error.

the phone settings only keeps the website address, not the https, nor the
/exchange-oma, so that must be automatic.

exchange server is up and running and the same user is in outlook on his
workstation, no problems.

?

RE: activesync over air error 0x85010001 by Dru

Dru
Tue May 06 14:18:04 PDT 2008

Additional, i setup USB sync on user's workstation, to sync to Exchange
folders.

that fails too with error 85020006

Re: activesync over air error 0x85010001 by Cris

Cris
Tue May 06 14:59:34 PDT 2008

This is a multi-part message in MIME format.

------=_NextPart_000_047E_01C8AF9A.8F4ECE30
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

did you install the new cert to the phone?

--=20
Cris Hanna [SBS-MVP]
------------------------------------------
MVPs Do Not Work For Microsoft
-----------------------------------------------------
Please do not contact me directly. Please post only in the newsgroup so =
all can benefit


"Dru" <Dru@discussions.microsoft.com> wrote in message =
news:183517EB-6997-46C2-AE5B-A1077010A453@microsoft.com...
Additional, i setup USB sync on user's workstation, to sync to Exchange=20
folders.

that fails too with error 85020006
------=_NextPart_000_047E_01C8AF9A.8F4ECE30
Content-Type: text/html;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.5512" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>did you install the new cert to the=20
phone?</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna=20
[SBS-MVP]<BR>------------------------------------------<BR>MVPs Do Not =
Work For=20
Microsoft<BR>-----------------------------------------------------<BR>Ple=
ase do=20
not contact me directly.&nbsp; Please post only in the newsgroup so all =
can=20
benefit</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>"Dru" &lt;<A=20
href=3D"mailto:Dru@discussions.microsoft.com">Dru@discussions.microsoft.c=
om</A>&gt;=20
wrote in message <A=20
href=3D"news:183517EB-6997-46C2-AE5B-A1077010A453@microsoft.com">news:183=
517EB-6997-46C2-AE5B-A1077010A453@microsoft.com</A>...</DIV>Additional,=20
i setup USB sync on user's workstation, to sync to Exchange=20
<BR>folders.<BR><BR>that fails too with error 85020006</BODY></HTML>

------=_NextPart_000_047E_01C8AF9A.8F4ECE30--


Re: activesync over air error 0x85010001 by Dru

Dru
Tue May 06 15:14:01 PDT 2008

cert

the purchased cert we have had a couple years on main public website, and
its working for OWA and remote, etc. its installed on server ok. not expired.

so i must install the cert on the phone? do you have a link?

also, if I https to /Microsoft-Server-ActiveSync

i get HTTP/1.1 501 Not Implemented

thanks Cris

"Cris Hanna [SBS-MVP]" wrote:

> did you install the new cert to the phone?
>
> --
> Cris Hanna [SBS-MVP]
> ------------------------------------------
> MVPs Do Not Work For Microsoft
> -----------------------------------------------------
> Please do not contact me directly. Please post only in the newsgroup so all can benefit
>
>
> "Dru" <Dru@discussions.microsoft.com> wrote in message news:183517EB-6997-46C2-AE5B-A1077010A453@microsoft.com...
> Additional, i setup USB sync on user's workstation, to sync to Exchange
> folders.
>
> that fails too with error 85020006

Re: activesync over air error 0x85010001 by Dru

Dru
Tue May 06 15:53:01 PDT 2008

ok, using IE on comupter, i exported the cert as installed on the server.

i transfered the cert file to the mobile phone via USB sync.

opened the file, installed cert, restarted phone.

now I get error code: 85010014 over the air.

i remember having to install some intermidiate certs or something when i
installed the cert on the server... do you think i may need to look them up?

are some certs not approved for mobile?

also, on the phone if i go to https///oma it lets me log in, I get system
error has occured...

ideas?

thank you

"Cris Hanna [SBS-MVP]" wrote:

> did you install the new cert to the phone?
>
> --
> Cris Hanna [SBS-MVP]
> ------------------------------------------
> MVPs Do Not Work For Microsoft
> -----------------------------------------------------
> Please do not contact me directly. Please post only in the newsgroup so all can benefit
>
>
> "Dru" <Dru@discussions.microsoft.com> wrote in message news:183517EB-6997-46C2-AE5B-A1077010A453@microsoft.com...
> Additional, i setup USB sync on user's workstation, to sync to Exchange
> folders.
>
> that fails too with error 85020006

Re: activesync over air error 0x85010001 by Dru

Dru
Tue May 06 16:10:00 PDT 2008

on the device i also installed the intermediate cert that came with our
purchase, too.

no change, same error. 85010014

this is a motorola Q 9c. we have two.

today is over, but i wonder about mobile compat cert?

when on the device i go to https ///oma, it logs in but then error and i
cant see anything. that seems like cert problem to me.

usb sync to exchange also same error.

thanks and hope you have some other ideas!

Re: activesync over air error 0x85010001 by Cris

Cris
Wed May 07 13:27:57 PDT 2008

This is a multi-part message in MIME format.

------=_NextPart_000_0065_01C8B056.ED366460
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

have you rebooted the phone after installing the cert?
Was it copied to the root of the device?? and installed from there?

If you check certificates on the device, does it show it there now?

I would then blow away all email configurations on the device and simply =
start ActiveSync on the device and it should walk you through

the URL to put in is the same as the url you use for OWA without the =
https://

just mail.domainname.com or something like that

then just complete the wizard and should be ok

the URL for OMA on the device should be http://mail.domainname.com/oma =
(or whatever you use for OWA just change to oma

from the lan on workstation does http://servername/oma work??

--=20
Cris Hanna [SBS-MVP]
-------------------------------------------------
Microsoft MVPs
Independent Experts (MVPs do not work for MS)
Real World Answers
---------------------------------------------------------
Please do not contact me directly regarding issues

"Dru" <Dru@discussions.microsoft.com> wrote in message =
news:FC4049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com...
on the device i also installed the intermediate cert that came with =
our=20
purchase, too.

no change, same error. 85010014=20

this is a motorola Q 9c. we have two.

today is over, but i wonder about mobile compat cert?

when on the device i go to https ///oma, it logs in but then error and =
i=20
cant see anything. that seems like cert problem to me.

usb sync to exchange also same error.

thanks and hope you have some other ideas!
------=_NextPart_000_0065_01C8B056.ED366460
Content-Type: text/html;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.3314" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>have you rebooted the phone after =
installing the=20
cert?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Was it copied to the root of the =
device?? and=20
installed from there?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>If you check certificates on the =
device, does it=20
show it there now?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>I would then blow away all email =
configurations on=20
the device and simply start ActiveSync on the device and it should walk =
you=20
through</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>the URL to put in is the same as the =
url you use=20
for OWA without the https://</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>just &nbsp;mail.domainname.com or =
something like=20
that</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>then just complete the wizard and =
should be=20
ok</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>the URL for OMA on the device should be =
<A=20
href=3D"http://mail.domainname.com/oma">http://mail.domainname.com/oma</A=
>&nbsp;&nbsp;&nbsp;=20
(or whatever you use for OWA just change to oma</FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT>&nbsp;</DIV>
<DIV><FONT face=3DArial size=3D2>from the lan on workstation does <A=20
href=3D"http://servername/oma">http://servername/oma</A> =
work??</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna=20
[SBS-MVP]<BR>-------------------------------------------------<BR>Microso=
ft=20
MVPs<BR>&nbsp;Independent Experts (MVPs do not work for MS)<BR>Real =
World=20
Answers<BR>---------------------------------------------------------<BR>P=
lease=20
do not contact me directly regarding issues<BR></DIV>
<BLOCKQUOTE=20
style=3D"PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; =
BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"Dru" &lt;<A=20
=
href=3D"mailto:Dru@discussions.microsoft.com">Dru@discussions.microsoft.c=
om</A>&gt;=20
wrote in message <A=20
=
href=3D"news:FC4049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com">news:FC4=
049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com</A>...</DIV>on=20
the device i also installed the intermediate cert that came with our=20
<BR>purchase, too.<BR><BR>no change, same error. 85010014 <BR><BR>this =
is a=20
motorola Q 9c.&nbsp; we have two.<BR><BR>today is over, but i wonder =
about=20
mobile compat cert?<BR><BR>when on the device i go to https ///oma, it =
logs in=20
but then error and i <BR>cant see anything. that seems like cert =
problem to=20
me.<BR><BR>usb sync to exchange also same error.<BR><BR>thanks and =
hope you=20
have some other ideas!</BLOCKQUOTE></BODY></HTML>

------=_NextPart_000_0065_01C8B056.ED366460--


Re: activesync over air error 0x85010001 by Dru

Dru
Wed May 07 16:48:00 PDT 2008

Yes i am follwing directions as listed in deploying activesync on wm platform
6 document.

i rebooted the phone after installing certificates. no luck

the activesync setup on the phone is correct, just the website, user, pass,
domain.. this is all good. if i make user or password wrong, it asks me
again.. so authentication is working.

it is a problem in the programming or config on the server.

i've gone thru all the directory security on all and set as numerous threads
suggest. no luck

3rd party cert is fine too.

I get the 85010014 error on device for activesync log. cannot connect via
air, or usb conn.

on computer OR phone, web browser says:
http://website.com/oma/(3twqba554tosiofehvjgzp55)/oma.aspx
A System error has occurred while processing your request. Please try
again. If the problem persists, contact your administrator.

application log on server says event 1503:

An unknown error occurred while processing the current request:
Message: The remote server returned an error: (501) Not Implemented.
Source: Microsoft.Exchange.OMA.ExchangeDataProvider
Stack trace:
at
Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
at
Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
at
Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo
user)

Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack trace:
at System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags
invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean
isBinderDefault)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags
invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder
binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr,
Binder binder, Object[] args, CultureInfo culture, Object[]
activationAttributes)
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
sender, EventArgs e)

Message: Exception of type
Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown.
EventMessage:
UserMessage: A System error has occurred while processing your request.
Please try again. If the problem persists, contact your administrator.
Source: Microsoft.Exchange.OMA.UserInterface
Stack trace:
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
sender, EventArgs e)
at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
source, EventArgs e, AsyncCallback cb, Object extraData)
at
System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)





"Cris Hanna [SBS-MVP]" wrote:

> have you rebooted the phone after installing the cert?
> Was it copied to the root of the device?? and installed from there?
>
> If you check certificates on the device, does it show it there now?
>
> I would then blow away all email configurations on the device and simply start ActiveSync on the device and it should walk you through
>
> the URL to put in is the same as the url you use for OWA without the https://
>
> just mail.domainname.com or something like that
>
> then just complete the wizard and should be ok
>
> the URL for OMA on the device should be http://mail.domainname.com/oma (or whatever you use for OWA just change to oma
>
> from the lan on workstation does http://servername/oma work??
>
> --
> Cris Hanna [SBS-MVP]
> -------------------------------------------------
> Microsoft MVPs
> Independent Experts (MVPs do not work for MS)
> Real World Answers
> ---------------------------------------------------------
> Please do not contact me directly regarding issues
>
> "Dru" <Dru@discussions.microsoft.com> wrote in message news:FC4049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com...
> on the device i also installed the intermediate cert that came with our
> purchase, too.
>
> no change, same error. 85010014
>
> this is a motorola Q 9c. we have two.
>
> today is over, but i wonder about mobile compat cert?
>
> when on the device i go to https ///oma, it logs in but then error and i
> cant see anything. that seems like cert problem to me.
>
> usb sync to exchange also same error.
>
> thanks and hope you have some other ideas!

Re: activesync over air error 0x85010001 by Cliff

Cliff
Wed May 07 18:04:49 PDT 2008

I replied in your other thread before noticing this one (a bad habit I
*REALLY* need to break) but the 501 not implemented is your problem...which
is not certificate related (IMO.)

As I posted elsewhere, I suspect this is caused because somehow your virtual
directory got bumped up to ASP.Net 2.0. This can happen if somebody tries
to upgrade to Sharepoint 3.0, for example. Companyweb, OMA, and OWA all need
to be at ASP.Net 1.1 to work properly.

-Cliff


"Dru" <Dru@discussions.microsoft.com> wrote in message
news:43347A9F-6A3E-4BAC-B2F5-8B23EB9308EF@microsoft.com...
> Yes i am follwing directions as listed in deploying activesync on wm
> platform
> 6 document.
>
> i rebooted the phone after installing certificates. no luck
>
> the activesync setup on the phone is correct, just the website, user,
> pass,
> domain.. this is all good. if i make user or password wrong, it asks me
> again.. so authentication is working.
>
> it is a problem in the programming or config on the server.
>
> i've gone thru all the directory security on all and set as numerous
> threads
> suggest. no luck
>
> 3rd party cert is fine too.
>
> I get the 85010014 error on device for activesync log. cannot connect via
> air, or usb conn.
>
> on computer OR phone, web browser says:
> http://website.com/oma/(3twqba554tosiofehvjgzp55)/oma.aspx
> A System error has occurred while processing your request. Please try
> again. If the problem persists, contact your administrator.
>
> application log on server says event 1503:
>
> An unknown error occurred while processing the current request:
> Message: The remote server returned an error: (501) Not Implemented.
> Source: Microsoft.Exchange.OMA.ExchangeDataProvider
> Stack trace:
> at
> Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
> at
> Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
> at
> Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo
> user)
>
> Message: Exception has been thrown by the target of an invocation.
> Source: mscorlib
> Stack trace:
> at System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags
> invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> Boolean
> isBinderDefault)
> at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags
> invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr,
> Binder
> binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
> at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr,
> Binder binder, Object[] args, CultureInfo culture, Object[]
> activationAttributes)
> at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
> sender, EventArgs e)
>
> Message: Exception of type
> Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown.
> EventMessage:
> UserMessage: A System error has occurred while processing your request.
> Please try again. If the problem persists, contact your administrator.
> Source: Microsoft.Exchange.OMA.UserInterface
> Stack trace:
> at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
> sender, EventArgs e)
> at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
> at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
> at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
> source, EventArgs e, AsyncCallback cb, Object extraData)
> at
> System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
> at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
> completedSynchronously)
>
>
>
>
>
> "Cris Hanna [SBS-MVP]" wrote:
>
>> have you rebooted the phone after installing the cert?
>> Was it copied to the root of the device?? and installed from there?
>>
>> If you check certificates on the device, does it show it there now?
>>
>> I would then blow away all email configurations on the device and simply
>> start ActiveSync on the device and it should walk you through
>>
>> the URL to put in is the same as the url you use for OWA without the
>> https://
>>
>> just mail.domainname.com or something like that
>>
>> then just complete the wizard and should be ok
>>
>> the URL for OMA on the device should be http://mail.domainname.com/oma
>> (or whatever you use for OWA just change to oma
>>
>> from the lan on workstation does http://servername/oma work??
>>
>> --
>> Cris Hanna [SBS-MVP]
>> -------------------------------------------------
>> Microsoft MVPs
>> Independent Experts (MVPs do not work for MS)
>> Real World Answers
>> ---------------------------------------------------------
>> Please do not contact me directly regarding issues
>>
>> "Dru" <Dru@discussions.microsoft.com> wrote in message
>> news:FC4049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com...
>> on the device i also installed the intermediate cert that came with our
>> purchase, too.
>>
>> no change, same error. 85010014
>>
>> this is a motorola Q 9c. we have two.
>>
>> today is over, but i wonder about mobile compat cert?
>>
>> when on the device i go to https ///oma, it logs in but then error and
>> i
>> cant see anything. that seems like cert problem to me.
>>
>> usb sync to exchange also same error.
>>
>> thanks and hope you have some other ideas!


Re: activesync over air error 0x85010001 by Dru

Dru
Thu May 08 10:29:19 PDT 2008

ok, I stopped default site, moved everything i could to asp.net 1.1, reset IIS

now I get the same stack trace error, only now its 400, not 501

An unknown error occurred while processing the current request:
Message: The remote server returned an error: (400) Bad Request.
Source: Microsoft.Exchange.OMA.ExchangeDataProvider
Stack trace:
at
Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
at
Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
at
Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo
user)

Message: Exception has been thrown by the target of an invocation.
Source: mscorlib
Stack trace:
at System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags
invokeAttr, Binder binder, Object[] parameters, CultureInfo culture, Boolean
isBinderDefault)
at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags
invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr, Binder
binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr,
Binder binder, Object[] args, CultureInfo culture, Object[]
activationAttributes)
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
sender, EventArgs e)

Message: Exception of type
Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown.
EventMessage:
UserMessage: A System error has occurred while processing your request.
Please try again. If the problem persists, contact your administrator.
Source: Microsoft.Exchange.OMA.UserInterface
Stack trace:
at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
sender, EventArgs e)
at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
source, EventArgs e, AsyncCallback cb, Object extraData)
at
System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
completedSynchronously)


"Cliff Galiher" wrote:

> I replied in your other thread before noticing this one (a bad habit I
> *REALLY* need to break) but the 501 not implemented is your problem...which
> is not certificate related (IMO.)
>
> As I posted elsewhere, I suspect this is caused because somehow your virtual
> directory got bumped up to ASP.Net 2.0. This can happen if somebody tries
> to upgrade to Sharepoint 3.0, for example. Companyweb, OMA, and OWA all need
> to be at ASP.Net 1.1 to work properly.
>
> -Cliff
>
>
> "Dru" <Dru@discussions.microsoft.com> wrote in message
> news:43347A9F-6A3E-4BAC-B2F5-8B23EB9308EF@microsoft.com...
> > Yes i am follwing directions as listed in deploying activesync on wm
> > platform
> > 6 document.
> >
> > i rebooted the phone after installing certificates. no luck
> >
> > the activesync setup on the phone is correct, just the website, user,
> > pass,
> > domain.. this is all good. if i make user or password wrong, it asks me
> > again.. so authentication is working.
> >
> > it is a problem in the programming or config on the server.
> >
> > i've gone thru all the directory security on all and set as numerous
> > threads
> > suggest. no luck
> >
> > 3rd party cert is fine too.
> >
> > I get the 85010014 error on device for activesync log. cannot connect via
> > air, or usb conn.
> >
> > on computer OR phone, web browser says:
> > http://website.com/oma/(3twqba554tosiofehvjgzp55)/oma.aspx
> > A System error has occurred while processing your request. Please try
> > again. If the problem persists, contact your administrator.
> >
> > application log on server says event 1503:
> >
> > An unknown error occurred while processing the current request:
> > Message: The remote server returned an error: (501) Not Implemented.
> > Source: Microsoft.Exchange.OMA.ExchangeDataProvider
> > Stack trace:
> > at
> > Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
> > at
> > Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
> > at
> > Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo
> > user)
> >
> > Message: Exception has been thrown by the target of an invocation.
> > Source: mscorlib
> > Stack trace:
> > at System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags
> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> > Boolean
> > isBinderDefault)
> > at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags
> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> > at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr,
> > Binder
> > binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
> > at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr,
> > Binder binder, Object[] args, CultureInfo culture, Object[]
> > activationAttributes)
> > at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
> > sender, EventArgs e)
> >
> > Message: Exception of type
> > Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown.
> > EventMessage:
> > UserMessage: A System error has occurred while processing your request.
> > Please try again. If the problem persists, contact your administrator.
> > Source: Microsoft.Exchange.OMA.UserInterface
> > Stack trace:
> > at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
> > sender, EventArgs e)
> > at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
> > at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
> > at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
> > source, EventArgs e, AsyncCallback cb, Object extraData)
> > at
> > System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
> > at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
> > completedSynchronously)
> >
> >
> >
> >
> >
> > "Cris Hanna [SBS-MVP]" wrote:
> >
> >> have you rebooted the phone after installing the cert?
> >> Was it copied to the root of the device?? and installed from there?
> >>
> >> If you check certificates on the device, does it show it there now?
> >>
> >> I would then blow away all email configurations on the device and simply
> >> start ActiveSync on the device and it should walk you through
> >>
> >> the URL to put in is the same as the url you use for OWA without the
> >> https://
> >>
> >> just mail.domainname.com or something like that
> >>
> >> then just complete the wizard and should be ok
> >>
> >> the URL for OMA on the device should be http://mail.domainname.com/oma
> >> (or whatever you use for OWA just change to oma
> >>
> >> from the lan on workstation does http://servername/oma work??
> >>
> >> --
> >> Cris Hanna [SBS-MVP]
> >> -------------------------------------------------
> >> Microsoft MVPs
> >> Independent Experts (MVPs do not work for MS)
> >> Real World Answers
> >> ---------------------------------------------------------
> >> Please do not contact me directly regarding issues
> >>
> >> "Dru" <Dru@discussions.microsoft.com> wrote in message
> >> news:FC4049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com...
> >> on the device i also installed the intermediate cert that came with our
> >> purchase, too.
> >>
> >> no change, same error. 85010014
> >>
> >> this is a motorola Q 9c. we have two.
> >>
> >> today is over, but i wonder about mobile compat cert?
> >>
> >> when on the device i go to https ///oma, it logs in but then error and
> >> i
> >> cant see anything. that seems like cert problem to me.
> >>
> >> usb sync to exchange also same error.
> >>
> >> thanks and hope you have some other ideas!
>
>

Re: activesync over air error 0x85010001 by Dru

Dru
Fri May 09 15:22:10 PDT 2008

Anyone have furhter ideas about same error with a 400 instead of 501?

thanks

Dru

"Cliff Galiher" wrote:

> I replied in your other thread before noticing this one (a bad habit I
> *REALLY* need to break) but the 501 not implemented is your problem...which
> is not certificate related (IMO.)
>
> As I posted elsewhere, I suspect this is caused because somehow your virtual
> directory got bumped up to ASP.Net 2.0. This can happen if somebody tries
> to upgrade to Sharepoint 3.0, for example. Companyweb, OMA, and OWA all need
> to be at ASP.Net 1.1 to work properly.
>
> -Cliff
>
>
> "Dru" <Dru@discussions.microsoft.com> wrote in message
> news:43347A9F-6A3E-4BAC-B2F5-8B23EB9308EF@microsoft.com...
> > Yes i am follwing directions as listed in deploying activesync on wm
> > platform
> > 6 document.
> >
> > i rebooted the phone after installing certificates. no luck
> >
> > the activesync setup on the phone is correct, just the website, user,
> > pass,
> > domain.. this is all good. if i make user or password wrong, it asks me
> > again.. so authentication is working.
> >
> > it is a problem in the programming or config on the server.
> >
> > i've gone thru all the directory security on all and set as numerous
> > threads
> > suggest. no luck
> >
> > 3rd party cert is fine too.
> >
> > I get the 85010014 error on device for activesync log. cannot connect via
> > air, or usb conn.
> >
> > on computer OR phone, web browser says:
> > http://website.com/oma/(3twqba554tosiofehvjgzp55)/oma.aspx
> > A System error has occurred while processing your request. Please try
> > again. If the problem persists, contact your administrator.
> >
> > application log on server says event 1503:
> >
> > An unknown error occurred while processing the current request:
> > Message: The remote server returned an error: (501) Not Implemented.
> > Source: Microsoft.Exchange.OMA.ExchangeDataProvider
> > Stack trace:
> > at
> > Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
> > at
> > Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
> > at
> > Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo
> > user)
> >
> > Message: Exception has been thrown by the target of an invocation.
> > Source: mscorlib
> > Stack trace:
> > at System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags
> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> > Boolean
> > isBinderDefault)
> > at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags
> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> > at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr,
> > Binder
> > binder, Object[] args, CultureInfo culture, Object[] activationAttributes)
> > at System.Activator.CreateInstance(Type type, BindingFlags bindingAttr,
> > Binder binder, Object[] args, CultureInfo culture, Object[]
> > activationAttributes)
> > at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
> > sender, EventArgs e)
> >
> > Message: Exception of type
> > Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was thrown.
> > EventMessage:
> > UserMessage: A System error has occurred while processing your request.
> > Please try again. If the problem persists, contact your administrator.
> > Source: Microsoft.Exchange.OMA.UserInterface
> > Stack trace:
> > at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
> > sender, EventArgs e)
> > at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs e)
> > at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
> > at System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
> > source, EventArgs e, AsyncCallback cb, Object extraData)
> > at
> > System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
> > at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean&
> > completedSynchronously)
> >
> >
> >
> >
> >
> > "Cris Hanna [SBS-MVP]" wrote:
> >
> >> have you rebooted the phone after installing the cert?
> >> Was it copied to the root of the device?? and installed from there?
> >>
> >> If you check certificates on the device, does it show it there now?
> >>
> >> I would then blow away all email configurations on the device and simply
> >> start ActiveSync on the device and it should walk you through
> >>
> >> the URL to put in is the same as the url you use for OWA without the
> >> https://
> >>
> >> just mail.domainname.com or something like that
> >>
> >> then just complete the wizard and should be ok
> >>
> >> the URL for OMA on the device should be http://mail.domainname.com/oma
> >> (or whatever you use for OWA just change to oma
> >>
> >> from the lan on workstation does http://servername/oma work??
> >>
> >> --
> >> Cris Hanna [SBS-MVP]
> >> -------------------------------------------------
> >> Microsoft MVPs
> >> Independent Experts (MVPs do not work for MS)
> >> Real World Answers
> >> ---------------------------------------------------------
> >> Please do not contact me directly regarding issues
> >>
> >> "Dru" <Dru@discussions.microsoft.com> wrote in message
> >> news:FC4049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com...
> >> on the device i also installed the intermediate cert that came with our
> >> purchase, too.
> >>
> >> no change, same error. 85010014
> >>
> >> this is a motorola Q 9c. we have two.
> >>
> >> today is over, but i wonder about mobile compat cert?
> >>
> >> when on the device i go to https ///oma, it logs in but then error and
> >> i
> >> cant see anything. that seems like cert problem to me.
> >>
> >> usb sync to exchange also same error.
> >>
> >> thanks and hope you have some other ideas!
>
>

Re: activesync over air error 0x85010001 by Cliff

Cliff
Fri May 09 20:02:12 PDT 2008

A 400 error almost always indicates that a resource is missing. So now that
ASP.Net is processing properly (by the lack of 501) it is trying to call a
file or piece of code that is just plain gone. Probably a missing file or
virtual directory. You can look at what *should* be present here:

http://www.msexchange.org/tutorials/Resetting-OWA-Folder-IIS-security-permissions-Exchange-2003.html

-Cliff


"Dru" <Dru@discussions.microsoft.com> wrote in message
news:27C557FE-1C8F-4034-A24D-E229D674BD3E@microsoft.com...
> Anyone have furhter ideas about same error with a 400 instead of 501?
>
> thanks
>
> Dru
>
> "Cliff Galiher" wrote:
>
>> I replied in your other thread before noticing this one (a bad habit I
>> *REALLY* need to break) but the 501 not implemented is your
>> problem...which
>> is not certificate related (IMO.)
>>
>> As I posted elsewhere, I suspect this is caused because somehow your
>> virtual
>> directory got bumped up to ASP.Net 2.0. This can happen if somebody
>> tries
>> to upgrade to Sharepoint 3.0, for example. Companyweb, OMA, and OWA all
>> need
>> to be at ASP.Net 1.1 to work properly.
>>
>> -Cliff
>>
>>
>> "Dru" <Dru@discussions.microsoft.com> wrote in message
>> news:43347A9F-6A3E-4BAC-B2F5-8B23EB9308EF@microsoft.com...
>> > Yes i am follwing directions as listed in deploying activesync on wm
>> > platform
>> > 6 document.
>> >
>> > i rebooted the phone after installing certificates. no luck
>> >
>> > the activesync setup on the phone is correct, just the website, user,
>> > pass,
>> > domain.. this is all good. if i make user or password wrong, it asks
>> > me
>> > again.. so authentication is working.
>> >
>> > it is a problem in the programming or config on the server.
>> >
>> > i've gone thru all the directory security on all and set as numerous
>> > threads
>> > suggest. no luck
>> >
>> > 3rd party cert is fine too.
>> >
>> > I get the 85010014 error on device for activesync log. cannot connect
>> > via
>> > air, or usb conn.
>> >
>> > on computer OR phone, web browser says:
>> > http://website.com/oma/(3twqba554tosiofehvjgzp55)/oma.aspx
>> > A System error has occurred while processing your request. Please try
>> > again. If the problem persists, contact your administrator.
>> >
>> > application log on server says event 1503:
>> >
>> > An unknown error occurred while processing the current request:
>> > Message: The remote server returned an error: (501) Not Implemented.
>> > Source: Microsoft.Exchange.OMA.ExchangeDataProvider
>> > Stack trace:
>> > at
>> > Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
>> > at
>> > Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
>> > at
>> > Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo
>> > user)
>> >
>> > Message: Exception has been thrown by the target of an invocation.
>> > Source: mscorlib
>> > Stack trace:
>> > at
>> > System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags
>> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
>> > Boolean
>> > isBinderDefault)
>> > at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags
>> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
>> > at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr,
>> > Binder
>> > binder, Object[] args, CultureInfo culture, Object[]
>> > activationAttributes)
>> > at System.Activator.CreateInstance(Type type, BindingFlags
>> > bindingAttr,
>> > Binder binder, Object[] args, CultureInfo culture, Object[]
>> > activationAttributes)
>> > at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
>> > sender, EventArgs e)
>> >
>> > Message: Exception of type
>> > Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was
>> > thrown.
>> > EventMessage:
>> > UserMessage: A System error has occurred while processing your request.
>> > Please try again. If the problem persists, contact your administrator.
>> > Source: Microsoft.Exchange.OMA.UserInterface
>> > Stack trace:
>> > at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
>> > sender, EventArgs e)
>> > at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs
>> > e)
>> > at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
>> > at
>> > System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
>> > source, EventArgs e, AsyncCallback cb, Object extraData)
>> > at
>> > System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
>> > at System.Web.HttpApplication.ExecuteStep(IExecutionStep step,
>> > Boolean&
>> > completedSynchronously)
>> >
>> >
>> >
>> >
>> >
>> > "Cris Hanna [SBS-MVP]" wrote:
>> >
>> >> have you rebooted the phone after installing the cert?
>> >> Was it copied to the root of the device?? and installed from there?
>> >>
>> >> If you check certificates on the device, does it show it there now?
>> >>
>> >> I would then blow away all email configurations on the device and
>> >> simply
>> >> start ActiveSync on the device and it should walk you through
>> >>
>> >> the URL to put in is the same as the url you use for OWA without the
>> >> https://
>> >>
>> >> just mail.domainname.com or something like that
>> >>
>> >> then just complete the wizard and should be ok
>> >>
>> >> the URL for OMA on the device should be http://mail.domainname.com/oma
>> >> (or whatever you use for OWA just change to oma
>> >>
>> >> from the lan on workstation does http://servername/oma work??
>> >>
>> >> --
>> >> Cris Hanna [SBS-MVP]
>> >> -------------------------------------------------
>> >> Microsoft MVPs
>> >> Independent Experts (MVPs do not work for MS)
>> >> Real World Answers
>> >> ---------------------------------------------------------
>> >> Please do not contact me directly regarding issues
>> >>
>> >> "Dru" <Dru@discussions.microsoft.com> wrote in message
>> >> news:FC4049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com...
>> >> on the device i also installed the intermediate cert that came with
>> >> our
>> >> purchase, too.
>> >>
>> >> no change, same error. 85010014
>> >>
>> >> this is a motorola Q 9c. we have two.
>> >>
>> >> today is over, but i wonder about mobile compat cert?
>> >>
>> >> when on the device i go to https ///oma, it logs in but then error
>> >> and
>> >> i
>> >> cant see anything. that seems like cert problem to me.
>> >>
>> >> usb sync to exchange also same error.
>> >>
>> >> thanks and hope you have some other ideas!
>>
>>

Re: activesync over air error 0x85010001 by Dru

Dru
Mon May 12 15:47:00 PDT 2008

this is very frustrating

i followed some procedures in the link you provided, such as deleting the
OWA folders, then restarting the exch system attendant so that it will
recreate the virtual dirs, etc.

well it did not recreate some of the directories!

exchange-oma, nor Microsoft-Server-ActiveSync

so i restored the backup of the metabase.

i dont know how this got jacked up?

here is my current state:

microsoft-Server-ActiveSynd dir points to OMA/Sync that is completely
empty.. there are no files in there, and the folder date is very old, 2004.

is that ok? I cannot find any directions on how to restore files to OMA.

i thought i read someplace to make one of these virt directories point to
the same place as the other, such as OMA. ?

i am still getting 400 and 501, and 500 in eventvwr, in different places,
for mobile access.

There may be one issue that is causing a problem, we have two domains.
(among others)

the external and Exchnage mail domain is site1.com

But the default website, with installed 3rd party cert answers for site2.com

Then there is this DOMAINNAME.local floating around in settings...

However this has never been a problem for OWA, it has always worked ok.. We
go to Secure site2.com/exchange no problems. so i don't know if this should
affect OMA?

we have A Lot on 'default' website and i don't want to mess it up, but when
i delete and readd, or say i install the OMA admin... it doesnt install in to
the existing "Default website", it creates a second "Default website" in IIS
and puts it there.

when i run the windows component Add/ remove, to repair stuff, and I put in
the disc 3, the install or repair always fails, and then it asks to restart.
i'm getting nowhere.

We are very disappointed and at a loss. thanks for your help

Where is the location of "BackOffice" folder that is referenced in virtual
directories? i'm trying to find if files are missing.

"Cliff Galiher" wrote:

> A 400 error almost always indicates that a resource is missing. So now that
> ASP.Net is processing properly (by the lack of 501) it is trying to call a
> file or piece of code that is just plain gone. Probably a missing file or
> virtual directory. You can look at what *should* be present here:
>
> http://www.msexchange.org/tutorials/Resetting-OWA-Folder-IIS-security-permissions-Exchange-2003.html
>
> -Cliff
>
>
> "Dru" <Dru@discussions.microsoft.com> wrote in message
> news:27C557FE-1C8F-4034-A24D-E229D674BD3E@microsoft.com...
> > Anyone have furhter ideas about same error with a 400 instead of 501?
> >
> > thanks
> >
> > Dru
> >
> > "Cliff Galiher" wrote:
> >
> >> I replied in your other thread before noticing this one (a bad habit I
> >> *REALLY* need to break) but the 501 not implemented is your
> >> problem...which
> >> is not certificate related (IMO.)
> >>
> >> As I posted elsewhere, I suspect this is caused because somehow your
> >> virtual
> >> directory got bumped up to ASP.Net 2.0. This can happen if somebody
> >> tries
> >> to upgrade to Sharepoint 3.0, for example. Companyweb, OMA, and OWA all
> >> need
> >> to be at ASP.Net 1.1 to work properly.
> >>
> >> -Cliff
> >>
> >>
> >> "Dru" <Dru@discussions.microsoft.com> wrote in message
> >> news:43347A9F-6A3E-4BAC-B2F5-8B23EB9308EF@microsoft.com...
> >> > Yes i am follwing directions as listed in deploying activesync on wm
> >> > platform
> >> > 6 document.
> >> >
> >> > i rebooted the phone after installing certificates. no luck
> >> >
> >> > the activesync setup on the phone is correct, just the website, user,
> >> > pass,
> >> > domain.. this is all good. if i make user or password wrong, it asks
> >> > me
> >> > again.. so authentication is working.
> >> >
> >> > it is a problem in the programming or config on the server.
> >> >
> >> > i've gone thru all the directory security on all and set as numerous
> >> > threads
> >> > suggest. no luck
> >> >
> >> > 3rd party cert is fine too.
> >> >
> >> > I get the 85010014 error on device for activesync log. cannot connect
> >> > via
> >> > air, or usb conn.
> >> >
> >> > on computer OR phone, web browser says:
> >> > http://website.com/oma/(3twqba554tosiofehvjgzp55)/oma.aspx
> >> > A System error has occurred while processing your request. Please try
> >> > again. If the problem persists, contact your administrator.
> >> >
> >> > application log on server says event 1503:
> >> >
> >> > An unknown error occurred while processing the current request:
> >> > Message: The remote server returned an error: (501) Not Implemented.
> >> > Source: Microsoft.Exchange.OMA.ExchangeDataProvider
> >> > Stack trace:
> >> > at
> >> > Microsoft.Exchange.OMA.ExchangeDataProvider.OmaWebRequest.GetRequestStream()
> >> > at
> >> > Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices.GetSpecialFolders()
> >> > at
> >> > Microsoft.Exchange.OMA.ExchangeDataProvider.ExchangeServices..ctor(UserInfo
> >> > user)
> >> >
> >> > Message: Exception has been thrown by the target of an invocation.
> >> > Source: mscorlib
> >> > Stack trace:
> >> > at
> >> > System.Reflection.RuntimeConstructorInfo.InternalInvoke(BindingFlags
> >> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture,
> >> > Boolean
> >> > isBinderDefault)
> >> > at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags
> >> > invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)
> >> > at System.RuntimeType.CreateInstanceImpl(BindingFlags bindingAttr,
> >> > Binder
> >> > binder, Object[] args, CultureInfo culture, Object[]
> >> > activationAttributes)
> >> > at System.Activator.CreateInstance(Type type, BindingFlags
> >> > bindingAttr,
> >> > Binder binder, Object[] args, CultureInfo culture, Object[]
> >> > activationAttributes)
> >> > at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
> >> > sender, EventArgs e)
> >> >
> >> > Message: Exception of type
> >> > Microsoft.Exchange.OMA.DataProviderInterface.ProviderException was
> >> > thrown.
> >> > EventMessage:
> >> > UserMessage: A System error has occurred while processing your request.
> >> > Please try again. If the problem persists, contact your administrator.
> >> > Source: Microsoft.Exchange.OMA.UserInterface
> >> > Stack trace:
> >> > at Microsoft.Exchange.OMA.UserInterface.Global.Session_Start(Object
> >> > sender, EventArgs e)
> >> > at System.Web.SessionState.SessionStateModule.RaiseOnStart(EventArgs
> >> > e)
> >> > at System.Web.SessionState.SessionStateModule.CompleteAcquireState()
> >> > at
> >> > System.Web.SessionState.SessionStateModule.BeginAcquireState(Object
> >> > source, EventArgs e, AsyncCallback cb, Object extraData)
> >> > at
> >> > System.Web.AsyncEventExecutionStep.System.Web.HttpApplication+IExecutionStep.Execute()
> >> > at System.Web.HttpApplication.ExecuteStep(IExecutionStep step,
> >> > Boolean&
> >> > completedSynchronously)
> >> >
> >> >
> >> >
> >> >
> >> >
> >> > "Cris Hanna [SBS-MVP]" wrote:
> >> >
> >> >> have you rebooted the phone after installing the cert?
> >> >> Was it copied to the root of the device?? and installed from there?
> >> >>
> >> >> If you check certificates on the device, does it show it there now?
> >> >>
> >> >> I would then blow away all email configurations on the device and
> >> >> simply
> >> >> start ActiveSync on the device and it should walk you through
> >> >>
> >> >> the URL to put in is the same as the url you use for OWA without the
> >> >> https://
> >> >>
> >> >> just mail.domainname.com or something like that
> >> >>
> >> >> then just complete the wizard and should be ok
> >> >>
> >> >> the URL for OMA on the device should be http://mail.domainname.com/oma
> >> >> (or whatever you use for OWA just change to oma
> >> >>
> >> >> from the lan on workstation does http://servername/oma work??
> >> >>
> >> >> --
> >> >> Cris Hanna [SBS-MVP]
> >> >> -------------------------------------------------
> >> >> Microsoft MVPs
> >> >> Independent Experts (MVPs do not work for MS)
> >> >> Real World Answers
> >> >> ---------------------------------------------------------
> >> >> Please do not contact me directly regarding issues
> >> >>
> >> >> "Dru" <Dru@discussions.microsoft.com> wrote in message
> >> >> news:FC4049C5-1C99-4C83-80B9-123CE5D7888C@microsoft.com...
> >> >> on the device i also installed the intermediate cert that came with
> >> >> our
> >> >> purchase, too.
> >> >>
> >> >> no change, same error. 85010014
> >> >>
> >> >> this is a motorola Q 9c. we have two.
> >> >>
> >> >> today is over, but i wonder about mobile compat cert?
> >> >>
> >> >> when on the device i go to https ///oma, it logs in but then error
> >> >> and
> >> >> i
> >> >> cant see anything. that seems like cert problem to me.
> >> >>
> >> >> usb sync to exchange also same error.
> >> >>
> >> >> thanks and hope you have some other ideas!
> >>
> >>
>

Re: activesync over air error 0x85010001 by Cliff

Cliff
Mon May 12 17:08:09 PDT 2008

Sorry, but I've given you all of the suggestions I have. I'd have to be in
front of the machine to do any more troubleshooting. It may be time for you
to outsource to an experienced MS Partner.

-Cliff


"Dru" <Dru@discussions.microsoft.com> wrote in message
news:CA2F8DE0-69C4-4679-B5EB-DC3DC9D1DF5D@microsoft.com...
> this is very frustrating
>
> i followed some procedures in the link you provided, such as deleting the
> OWA folders, then restarting the exch system attendant so that it will
> recreate the virtual dirs, etc.
>
> well it did not recreate some of the directories!
>
> exchange-oma, nor Microsoft-Server-ActiveSync
>
> so i restored the backup of the metabase.
>
> i dont know how this got jacked up?
>
> here is my current state:
>
> microsoft-Server-ActiveSynd dir points to OMA/Sync that is completely
> empty.. there are no files in there, and the folder date is very old,
> 2004.
>
> is that ok? I cannot find any directions on how to restore files to OMA.
>
> i thought i read someplace to make one of these virt directories point to
> the same place as the other, such as OMA. ?
>
> i am still getting 400 and 501, and 500 in eventvwr, in different places,
> for mobile access.
>
> There may be one issue that is causing a problem, we have two domains.
> (among others)
>
> the external and Exchnage mail domain is site1.com
>
> But the default website, with installed 3rd party cert answers for
> site2.com
>
> Then there is this DOMAINNAME.local floating around in settings...
>
> However this has never been a problem for OWA, it has always worked ok..
> We
> go to Secure site2.com/exchange no problems. so i don't know if this
> should
> affect OMA?
>
> we have A Lot on 'default' website and i don't want to mess it up, but
> when
> i delete and readd, or say i install the OMA admin... it doesnt install in
> to
> the existing "Default website", it creates a second "Default website" in
> IIS
> and puts it there.
>
> when i run the windows component Add/ remove, to repair stuff, and I put
> in
> the disc 3, the install or repair always fails, and then it asks to
> restart.
> i'm getting nowhere.
>
> We are very disappoin