I have a SBS 2003 R2 Premium Server. I have installed a fax Board (IQ
Express 1 port fax Board). Outgoing and incoming faxing works fine. The
console on the server works fine. Fax and scan on the Vista clients has been
configured to connect to the server.

The problem is when you launch fax and scan, it opens and then immediately
crashes. No error message or anything except and entry in the application
log. Sometimes it will open and you can see the list of faxes, but as soon
as you select one it crashes.

Here is the error message that appears in the event log.

Log Name: Application
Source: Application Error
Date: 5/6/2008 9:52:53 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: "cpunam.domain.local
Description:
Faulting application WFS.exe, version 6.0.6001.18000, time stamp 0x47919551,
faulting module WFS.exe, version 6.0.6001.18000, time stamp 0x47919551,
exception code 0xc0000005, fault offset 0x000526d6, process id 0xa40,
application start time 0x01c8af88dadeee78.

Anyone seen this?

P.S. Vista sucks!! never had one problem with this on XP.
I hate vista.

Keith

Re: Vista Fax and Scan by Cris

Cris
Thu May 08 19:02:24 PDT 2008

This is a multi-part message in MIME format.

------=_NextPart_000_009A_01C8B14E.D0D7ACE0
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

What version of Vista are you running??

--=20
Cris Hanna [SBS-MVP]
------------------------------------------
MVPs Do Not Work For Microsoft
-----------------------------------------------------
Please do not contact me directly. Please post only in the newsgroup so =
all can benefit


"Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote in =
message news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com...
I have a SBS 2003 R2 Premium Server. I have installed a fax Board (IQ=20
Express 1 port fax Board). Outgoing and incoming faxing works fine. =
The=20
console on the server works fine. Fax and scan on the Vista clients has =
been=20
configured to connect to the server.

The problem is when you launch fax and scan, it opens and then =
immediately=20
crashes. No error message or anything except and entry in the =
application=20
log. Sometimes it will open and you can see the list of faxes, but as =
soon=20
as you select one it crashes. =20

Here is the error message that appears in the event log.

Log Name: Application
Source: Application Error
Date: 5/6/2008 9:52:53 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: "cpunam.domain.local
Description:
Faulting application WFS.exe, version 6.0.6001.18000, time stamp =
0x47919551,=20
faulting module WFS.exe, version 6.0.6001.18000, time stamp 0x47919551,=20
exception code 0xc0000005, fault offset 0x000526d6, process id 0xa40,=20
application start time 0x01c8af88dadeee78.

Anyone seen this?

P.S. Vista sucks!! never had one problem with this on XP.
I hate vista.

Keith

------=_NextPart_000_009A_01C8B14E.D0D7ACE0
Content-Type: text/html;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.5512" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>What version of Vista are you=20
running??</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna=20
[SBS-MVP]<BR>------------------------------------------<BR>MVPs Do Not =
Work For=20
Microsoft<BR>-----------------------------------------------------<BR>Ple=
ase do=20
not contact me directly.&nbsp; Please post only in the newsgroup so all =
can=20
benefit</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>"Keith Schmeichel" &lt;<A=20
href=3D"mailto:KeithSchmeichel@discussions.microsoft.com">KeithSchmeichel=
@discussions.microsoft.com</A>&gt;=20
wrote in message <A=20
href=3D"news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com">news:4A3=
81EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com</A>...</DIV>I=20
have a SBS 2003 R2 Premium Server.&nbsp; I have installed a fax Board =
(IQ=20
<BR>Express 1 port fax Board).&nbsp; Outgoing and incoming faxing works=20
fine.&nbsp; The <BR>console on the server works fine.&nbsp; Fax and scan =
on the=20
Vista clients has been <BR>configured to connect to the =
server.<BR><BR>The=20
problem is when you launch fax and scan, it opens and then immediately=20
<BR>crashes.&nbsp; No error message or anything except and entry in the=20
application <BR>log.&nbsp; Sometimes it will open and you can see the =
list of=20
faxes, but as soon <BR>as you select one it crashes.&nbsp; <BR><BR>Here =
is the=20
error message that appears in the event log.<BR><BR>Log=20
Name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Application<BR>Source:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
Application=20
Error<BR>Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
5/6/2008=20
9:52:53 AM<BR>Event ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1000<BR>Task =
Category:=20
(100)<BR>Level:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Error<BR>Keywords:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Classic<BR>User:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
N/A<BR>Computer:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
"cpunam.domain.local<BR>Description:<BR>Faulting application WFS.exe, =
version=20
6.0.6001.18000, time stamp 0x47919551, <BR>faulting module WFS.exe, =
version=20
6.0.6001.18000, time stamp 0x47919551, <BR>exception code 0xc0000005, =
fault=20
offset 0x000526d6, process id 0xa40, <BR>application start time=20
0x01c8af88dadeee78.<BR><BR>Anyone seen this?<BR><BR>P.S. Vista =
sucks!!&nbsp;=20
never had one problem with this on XP.<BR>I hate=20
vista.<BR><BR>Keith<BR></BODY></HTML>

------=_NextPart_000_009A_01C8B14E.D0D7ACE0--


Re: Vista Fax and Scan by Cris

Cris
Thu May 08 19:05:25 PDT 2008

This is a multi-part message in MIME format.

------=_NextPart_000_00B6_01C8B14F.3C477D70
Content-Type: text/plain;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

Did you follow the instructions at this link
http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-fax-on-w=
indows-vista-for-an-sbs-2003-environment.aspx

--=20
Cris Hanna [SBS-MVP]
------------------------------------------
MVPs Do Not Work For Microsoft
-----------------------------------------------------
Please do not contact me directly. Please post only in the newsgroup so =
all can benefit


"Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote in =
message news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com...
I have a SBS 2003 R2 Premium Server. I have installed a fax Board (IQ=20
Express 1 port fax Board). Outgoing and incoming faxing works fine. =
The=20
console on the server works fine. Fax and scan on the Vista clients has =
been=20
configured to connect to the server.

The problem is when you launch fax and scan, it opens and then =
immediately=20
crashes. No error message or anything except and entry in the =
application=20
log. Sometimes it will open and you can see the list of faxes, but as =
soon=20
as you select one it crashes. =20

Here is the error message that appears in the event log.

Log Name: Application
Source: Application Error
Date: 5/6/2008 9:52:53 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: "cpunam.domain.local
Description:
Faulting application WFS.exe, version 6.0.6001.18000, time stamp =
0x47919551,=20
faulting module WFS.exe, version 6.0.6001.18000, time stamp 0x47919551,=20
exception code 0xc0000005, fault offset 0x000526d6, process id 0xa40,=20
application start time 0x01c8af88dadeee78.

Anyone seen this?

P.S. Vista sucks!! never had one problem with this on XP.
I hate vista.

Keith

------=_NextPart_000_00B6_01C8B14F.3C477D70
Content-Type: text/html;
charset="Utf-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.5512" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Did you follow the instructions at this =

link</FONT></DIV>
<DIV><A=20
href=3D"http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-=
fax-on-windows-vista-for-an-sbs-2003-environment.aspx"><FONT=20
face=3DArial=20
size=3D2>http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure=
-fax-on-windows-vista-for-an-sbs-2003-environment.aspx</FONT></A></DIV>
<DIV><BR>-- <BR>Cris Hanna=20
[SBS-MVP]<BR>------------------------------------------<BR>MVPs Do Not =
Work For=20
Microsoft<BR>-----------------------------------------------------<BR>Ple=
ase do=20
not contact me directly.&nbsp; Please post only in the newsgroup so all =
can=20
benefit</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>"Keith Schmeichel" &lt;<A=20
href=3D"mailto:KeithSchmeichel@discussions.microsoft.com">KeithSchmeichel=
@discussions.microsoft.com</A>&gt;=20
wrote in message <A=20
href=3D"news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com">news:4A3=
81EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com</A>...</DIV>I=20
have a SBS 2003 R2 Premium Server.&nbsp; I have installed a fax Board =
(IQ=20
<BR>Express 1 port fax Board).&nbsp; Outgoing and incoming faxing works=20
fine.&nbsp; The <BR>console on the server works fine.&nbsp; Fax and scan =
on the=20
Vista clients has been <BR>configured to connect to the =
server.<BR><BR>The=20
problem is when you launch fax and scan, it opens and then immediately=20
<BR>crashes.&nbsp; No error message or anything except and entry in the=20
application <BR>log.&nbsp; Sometimes it will open and you can see the =
list of=20
faxes, but as soon <BR>as you select one it crashes.&nbsp; <BR><BR>Here =
is the=20
error message that appears in the event log.<BR><BR>Log=20
Name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Application<BR>Source:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
Application=20
Error<BR>Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; =
5/6/2008=20
9:52:53 AM<BR>Event ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1000<BR>Task =
Category:=20
(100)<BR>Level:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Error<BR>Keywords:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Classic<BR>User:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
N/A<BR>Computer:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
"cpunam.domain.local<BR>Description:<BR>Faulting application WFS.exe, =
version=20
6.0.6001.18000, time stamp 0x47919551, <BR>faulting module WFS.exe, =
version=20
6.0.6001.18000, time stamp 0x47919551, <BR>exception code 0xc0000005, =
fault=20
offset 0x000526d6, process id 0xa40, <BR>application start time=20
0x01c8af88dadeee78.<BR><BR>Anyone seen this?<BR><BR>P.S. Vista =
sucks!!&nbsp;=20
never had one problem with this on XP.<BR>I hate=20
vista.<BR><BR>Keith<BR></BODY></HTML>

------=_NextPart_000_00B6_01C8B14F.3C477D70--


Re: Vista Fax and Scan by KeithSchmeichel

KeithSchmeichel
Fri May 09 04:28:00 PDT 2008

They have Vista Business. I did follow the instructions. The console does
not work on 6 out of the 7 Vista machines. All were done the same way. I've
turned off the Windows firewall to make sure it is not interfering. The
error message alludes to a Data Execution Protection problem. I have
disabled DEP through the command line and still no change (DEP would not let
you set an exclusion for WFS.EXE so I turned it off). They are Dell and Sony
computers and the Bios will not let me turn off hardware DEP if that is in
fact causing the problem.

I'm very perplexed and need to get this going. Any help is appreciated.

What really upsets me is I've set up tons of SBS Fax servers and have never
had a problem (XP Clients). Microsoft did away with the fax wizard for the
users, the Fax and Scan console is not nearly as easy or intuitive to use. I
did not recommend Vista here, it's a new office and they went out and bought
computers before they consulted with anyone. I will never recommend Vista to
any of my existing clients. What a horrible product (there have been other
problems).

Thanks for the response, any other ideas?

"Cris Hanna [SBS-MVP]" wrote:

> Did you follow the instructions at this link
> http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-fax-on-windows-vista-for-an-sbs-2003-environment.aspx
>
> --
> Cris Hanna [SBS-MVP]
> ------------------------------------------
> MVPs Do Not Work For Microsoft
> -----------------------------------------------------
> Please do not contact me directly. Please post only in the newsgroup so all can benefit
>
>
> "Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote in message news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com...
> I have a SBS 2003 R2 Premium Server. I have installed a fax Board (IQ
> Express 1 port fax Board). Outgoing and incoming faxing works fine. The
> console on the server works fine. Fax and scan on the Vista clients has been
> configured to connect to the server.
>
> The problem is when you launch fax and scan, it opens and then immediately
> crashes. No error message or anything except and entry in the application
> log. Sometimes it will open and you can see the list of faxes, but as soon
> as you select one it crashes.
>
> Here is the error message that appears in the event log.
>
> Log Name: Application
> Source: Application Error
> Date: 5/6/2008 9:52:53 AM
> Event ID: 1000
> Task Category: (100)
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: "cpunam.domain.local
> Description:
> Faulting application WFS.exe, version 6.0.6001.18000, time stamp 0x47919551,
> faulting module WFS.exe, version 6.0.6001.18000, time stamp 0x47919551,
> exception code 0xc0000005, fault offset 0x000526d6, process id 0xa40,
> application start time 0x01c8af88dadeee78.
>
> Anyone seen this?
>
> P.S. Vista sucks!! never had one problem with this on XP.
> I hate vista.
>
> Keith
>

Re: Vista Fax and Scan by Cris

Cris
Sat May 10 15:18:27 PDT 2008

This is a multi-part message in MIME format.

------=_NextPart_000_0069_01C8B2C1.DC84C4A0
Content-Type: text/plain;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Have you tried upgrading any of the vista clients to SP1 to see if it =
makes any difference?
Their desktop AV doesn't have a firewall component does it??

--=20
Cris Hanna [SBS-MVP]
------------------------------------------
MVPs Do Not Work For Microsoft
-----------------------------------------------------
Please do not contact me directly. Please post only in the newsgroup so =
all can benefit


"Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote in =
message news:F39E21C7-208B-4A8B-B061-29316795704B@microsoft.com...
They have Vista Business. I did follow the instructions. The console =
does=20
not work on 6 out of the 7 Vista machines. All were done the same way. =
I've=20
turned off the Windows firewall to make sure it is not interfering. The =

error message alludes to a Data Execution Protection problem. I have=20
disabled DEP through the command line and still no change (DEP would not =
let=20
you set an exclusion for WFS.EXE so I turned it off). They are Dell and =
Sony=20
computers and the Bios will not let me turn off hardware DEP if that is =
in=20
fact causing the problem.

I'm very perplexed and need to get this going. Any help is appreciated.

What really upsets me is I've set up tons of SBS Fax servers and have =
never=20
had a problem (XP Clients). Microsoft did away with the fax wizard for =
the=20
users, the Fax and Scan console is not nearly as easy or intuitive to =
use. I=20
did not recommend Vista here, it's a new office and they went out and =
bought=20
computers before they consulted with anyone. I will never recommend =
Vista to=20
any of my existing clients. What a horrible product (there have been =
other=20
problems).

Thanks for the response, any other ideas?

"Cris Hanna [SBS-MVP]" wrote:

> Did you follow the instructions at this link
> =
http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-fax-on-w=
indows-vista-for-an-sbs-2003-environment.aspx
>=20
> --=20
> Cris Hanna [SBS-MVP]
> ------------------------------------------
> MVPs Do Not Work For Microsoft
> -----------------------------------------------------
> Please do not contact me directly. Please post only in the newsgroup =
so all can benefit
>=20
>=20
> "Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote =
in message news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com...
> I have a SBS 2003 R2 Premium Server. I have installed a fax Board (IQ =

> Express 1 port fax Board). Outgoing and incoming faxing works fine. =
The=20
> console on the server works fine. Fax and scan on the Vista clients =
has been=20
> configured to connect to the server.
>=20
> The problem is when you launch fax and scan, it opens and then =
immediately=20
> crashes. No error message or anything except and entry in the =
application=20
> log. Sometimes it will open and you can see the list of faxes, but as =
soon=20
> as you select one it crashes. =20
>=20
> Here is the error message that appears in the event log.
>=20
> Log Name: Application
> Source: Application Error
> Date: 5/6/2008 9:52:53 AM
> Event ID: 1000
> Task Category: (100)
> Level: Error
> Keywords: Classic
> User: N/A
> Computer: "cpunam.domain.local
> Description:
> Faulting application WFS.exe, version 6.0.6001.18000, time stamp =
0x47919551,=20
> faulting module WFS.exe, version 6.0.6001.18000, time stamp =
0x47919551,=20
> exception code 0xc0000005, fault offset 0x000526d6, process id 0xa40,=20
> application start time 0x01c8af88dadeee78.
>=20
> Anyone seen this?
>=20
> P.S. Vista sucks!! never had one problem with this on XP.
> I hate vista.
>=20
> Keith
>
------=_NextPart_000_0069_01C8B2C1.DC84C4A0
Content-Type: text/html;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.5512" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Have you tried upgrading any of the =
vista clients=20
to SP1 to see if it makes any difference?</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Their desktop AV doesn't have a =
firewall component=20
does it??</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna=20
[SBS-MVP]<BR>------------------------------------------<BR>MVPs Do Not =
Work For=20
Microsoft<BR>-----------------------------------------------------<BR>Ple=
ase do=20
not contact me directly.&nbsp; Please post only in the newsgroup so all =
can=20
benefit</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>"Keith Schmeichel" &lt;<A=20
href=3D"mailto:KeithSchmeichel@discussions.microsoft.com">KeithSchmeichel=
@discussions.microsoft.com</A>&gt;=20
wrote in message <A=20
href=3D"news:F39E21C7-208B-4A8B-B061-29316795704B@microsoft.com">news:F39=
E21C7-208B-4A8B-B061-29316795704B@microsoft.com</A>...</DIV>They=20
have Vista Business.&nbsp; I did follow the instructions.&nbsp; The =
console does=20
<BR>not work on 6 out of the 7 Vista machines.&nbsp; All were done the =
same=20
way.&nbsp; I've <BR>turned off the Windows firewall to make sure it is =
not=20
interfering.&nbsp; The <BR>error message alludes to a Data Execution =
Protection=20
problem.&nbsp; I have <BR>disabled DEP through the command line and =
still no=20
change (DEP would not let <BR>you set an exclusion for WFS.EXE so I =
turned it=20
off).&nbsp; They are Dell and Sony <BR>computers and the Bios will not =
let me=20
turn off hardware DEP if that is in <BR>fact causing the =
problem.<BR><BR>I'm=20
very perplexed and need to get this going.&nbsp; Any help is=20
appreciated.<BR><BR>What really upsets me is I've set up tons of SBS Fax =
servers=20
and have never <BR>had a problem (XP Clients).&nbsp; Microsoft did away =
with the=20
fax wizard for the <BR>users, the Fax and Scan console is not nearly as =
easy or=20
intuitive to use.&nbsp; I <BR>did not recommend Vista here, it's a new =
office=20
and they went out and bought <BR>computers before they consulted with=20
anyone.&nbsp; I will never recommend Vista to <BR>any of my existing=20
clients.&nbsp; What a horrible product (there have been other=20
<BR>problems).<BR><BR>Thanks for the response, any other =
ideas?<BR><BR>"Cris=20
Hanna [SBS-MVP]" wrote:<BR><BR>&gt; Did you follow the instructions at =
this=20
link<BR>&gt; <A=20
href=3D"http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-=
fax-on-windows-vista-for-an-sbs-2003-environment.aspx">http://blogs.techn=
et.com/sbs/archive/2007/05/22/how-to-configure-fax-on-windows-vista-for-a=
n-sbs-2003-environment.aspx</A><BR>&gt;=20
<BR>&gt; -- <BR>&gt; Cris Hanna [SBS-MVP]<BR>&gt;=20
------------------------------------------<BR>&gt; MVPs Do Not Work For=20
Microsoft<BR>&gt; =
-----------------------------------------------------<BR>&gt;=20
Please do not contact me directly.&nbsp; Please post only in the =
newsgroup so=20
all can benefit<BR>&gt; <BR>&gt; <BR>&gt; "Keith Schmeichel" &lt;<A=20
href=3D"mailto:KeithSchmeichel@discussions.microsoft.com">KeithSchmeichel=
@discussions.microsoft.com</A>&gt;=20
wrote in message <A=20
href=3D"news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com">news:4A3=
81EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com</A>...<BR>&gt;=20
I have a SBS 2003 R2 Premium Server.&nbsp; I have installed a fax Board =
(IQ=20
<BR>&gt; Express 1 port fax Board).&nbsp; Outgoing and incoming faxing =
works=20
fine.&nbsp; The <BR>&gt; console on the server works fine.&nbsp; Fax and =
scan on=20
the Vista clients has been <BR>&gt; configured to connect to the =
server.<BR>&gt;=20
<BR>&gt; The problem is when you launch fax and scan, it opens and then=20
immediately <BR>&gt; crashes.&nbsp; No error message or anything except =
and=20
entry in the application <BR>&gt; log.&nbsp; Sometimes it will open and =
you can=20
see the list of faxes, but as soon <BR>&gt; as you select one it =
crashes.&nbsp;=20
<BR>&gt; <BR>&gt; Here is the error message that appears in the event=20
log.<BR>&gt; <BR>&gt; Log Name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Application<BR>&gt; Source:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Application Error<BR>&gt;=20
Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5/6/2008 =
9:52:53=20
AM<BR>&gt; Event ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1000<BR>&gt; Task =
Category:=20
(100)<BR>&gt; Level:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=20
Error<BR>&gt; Keywords:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Classic<BR>&gt;=20
User:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A<BR>&gt;=20
Computer:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "cpunam.domain.local<BR>&gt;=20
Description:<BR>&gt; Faulting application WFS.exe, version =
6.0.6001.18000, time=20
stamp 0x47919551, <BR>&gt; faulting module WFS.exe, version =
6.0.6001.18000, time=20
stamp 0x47919551, <BR>&gt; exception code 0xc0000005, fault offset =
0x000526d6,=20
process id 0xa40, <BR>&gt; application start time =
0x01c8af88dadeee78.<BR>&gt;=20
<BR>&gt; Anyone seen this?<BR>&gt; <BR>&gt; P.S. Vista sucks!!&nbsp; =
never had=20
one problem with this on XP.<BR>&gt; I hate vista.<BR>&gt; <BR>&gt;=20
Keith<BR>&gt;</BODY></HTML>

------=_NextPart_000_0069_01C8B2C1.DC84C4A0--


Re: Vista Fax and Scan by KeithSchmeichel

KeithSchmeichel
Sat May 10 16:43:00 PDT 2008

Some are running SP1, some are not, it seems to make no difference. No
internal firewalls are running while I troubleshoot this.

"Cris Hanna [SBS-MVP]" wrote:

> Have you tried upgrading any of the vista clients to SP1 to see if it makes any difference?
> Their desktop AV doesn't have a firewall component does it??
>
> --
> Cris Hanna [SBS-MVP]
> ------------------------------------------
> MVPs Do Not Work For Microsoft
> -----------------------------------------------------
> Please do not contact me directly. Please post only in the newsgroup so all can benefit
>
>
> "Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote in message news:F39E21C7-208B-4A8B-B061-29316795704B@microsoft.com...
> They have Vista Business. I did follow the instructions. The console does
> not work on 6 out of the 7 Vista machines. All were done the same way. I've
> turned off the Windows firewall to make sure it is not interfering. The
> error message alludes to a Data Execution Protection problem. I have
> disabled DEP through the command line and still no change (DEP would not let
> you set an exclusion for WFS.EXE so I turned it off). They are Dell and Sony
> computers and the Bios will not let me turn off hardware DEP if that is in
> fact causing the problem.
>
> I'm very perplexed and need to get this going. Any help is appreciated.
>
> What really upsets me is I've set up tons of SBS Fax servers and have never
> had a problem (XP Clients). Microsoft did away with the fax wizard for the
> users, the Fax and Scan console is not nearly as easy or intuitive to use. I
> did not recommend Vista here, it's a new office and they went out and bought
> computers before they consulted with anyone. I will never recommend Vista to
> any of my existing clients. What a horrible product (there have been other
> problems).
>
> Thanks for the response, any other ideas?
>
> "Cris Hanna [SBS-MVP]" wrote:
>
> > Did you follow the instructions at this link
> > http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-fax-on-windows-vista-for-an-sbs-2003-environment.aspx
> >
> > --
> > Cris Hanna [SBS-MVP]
> > ------------------------------------------
> > MVPs Do Not Work For Microsoft
> > -----------------------------------------------------
> > Please do not contact me directly. Please post only in the newsgroup so all can benefit
> >
> >
> > "Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote in message news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com...
> > I have a SBS 2003 R2 Premium Server. I have installed a fax Board (IQ
> > Express 1 port fax Board). Outgoing and incoming faxing works fine. The
> > console on the server works fine. Fax and scan on the Vista clients has been
> > configured to connect to the server.
> >
> > The problem is when you launch fax and scan, it opens and then immediately
> > crashes. No error message or anything except and entry in the application
> > log. Sometimes it will open and you can see the list of faxes, but as soon
> > as you select one it crashes.
> >
> > Here is the error message that appears in the event log.
> >
> > Log Name: Application
> > Source: Application Error
> > Date: 5/6/2008 9:52:53 AM
> > Event ID: 1000
> > Task Category: (100)
> > Level: Error
> > Keywords: Classic
> > User: N/A
> > Computer: "cpunam.domain.local
> > Description:
> > Faulting application WFS.exe, version 6.0.6001.18000, time stamp 0x47919551,
> > faulting module WFS.exe, version 6.0.6001.18000, time stamp 0x47919551,
> > exception code 0xc0000005, fault offset 0x000526d6, process id 0xa40,
> > application start time 0x01c8af88dadeee78.
> >
> > Anyone seen this?
> >
> > P.S. Vista sucks!! never had one problem with this on XP.
> > I hate vista.
> >
> > Keith
> >

Re: Vista Fax and Scan by Cris

Cris
Sat May 10 17:43:00 PDT 2008

This is a multi-part message in MIME format.

------=_NextPart_000_009D_01C8B2D6.0DF5D7E0
Content-Type: text/plain;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Just a shot in the dark
Is Network Discovery on or off on the Vista machines?

--=20
Cris Hanna [SBS-MVP]
------------------------------------------
MVPs Do Not Work For Microsoft
-----------------------------------------------------
Please do not contact me directly. Please post only in the newsgroup so =
all can benefit


"Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote in =
message news:09F91591-895F-4985-8453-5F027292C75C@microsoft.com...
Some are running SP1, some are not, it seems to make no difference. No=20
internal firewalls are running while I troubleshoot this. =20

"Cris Hanna [SBS-MVP]" wrote:

> Have you tried upgrading any of the vista clients to SP1 to see if it =
makes any difference?
> Their desktop AV doesn't have a firewall component does it??
>=20
> --=20
> Cris Hanna [SBS-MVP]
> ------------------------------------------
> MVPs Do Not Work For Microsoft
> -----------------------------------------------------
> Please do not contact me directly. Please post only in the newsgroup =
so all can benefit
>=20
>=20
> "Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote =
in message news:F39E21C7-208B-4A8B-B061-29316795704B@microsoft.com...
> They have Vista Business. I did follow the instructions. The console =
does=20
> not work on 6 out of the 7 Vista machines. All were done the same =
way. I've=20
> turned off the Windows firewall to make sure it is not interfering. =
The=20
> error message alludes to a Data Execution Protection problem. I have=20
> disabled DEP through the command line and still no change (DEP would =
not let=20
> you set an exclusion for WFS.EXE so I turned it off). They are Dell =
and Sony=20
> computers and the Bios will not let me turn off hardware DEP if that =
is in=20
> fact causing the problem.
>=20
> I'm very perplexed and need to get this going. Any help is =
appreciated.
>=20
> What really upsets me is I've set up tons of SBS Fax servers and have =
never=20
> had a problem (XP Clients). Microsoft did away with the fax wizard =
for the=20
> users, the Fax and Scan console is not nearly as easy or intuitive to =
use. I=20
> did not recommend Vista here, it's a new office and they went out and =
bought=20
> computers before they consulted with anyone. I will never recommend =
Vista to=20
> any of my existing clients. What a horrible product (there have been =
other=20
> problems).
>=20
> Thanks for the response, any other ideas?
>=20
> "Cris Hanna [SBS-MVP]" wrote:
>=20
> > Did you follow the instructions at this link
> > =
http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-fax-on-w=
indows-vista-for-an-sbs-2003-environment.aspx
> >=20
> > --=20
> > Cris Hanna [SBS-MVP]
> > ------------------------------------------
> > MVPs Do Not Work For Microsoft
> > -----------------------------------------------------
> > Please do not contact me directly. Please post only in the =
newsgroup so all can benefit
> >=20
> >=20
> > "Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote =
in message news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com...
> > I have a SBS 2003 R2 Premium Server. I have installed a fax Board =
(IQ=20
> > Express 1 port fax Board). Outgoing and incoming faxing works fine. =
The=20
> > console on the server works fine. Fax and scan on the Vista clients =
has been=20
> > configured to connect to the server.
> >=20
> > The problem is when you launch fax and scan, it opens and then =
immediately=20
> > crashes. No error message or anything except and entry in the =
application=20
> > log. Sometimes it will open and you can see the list of faxes, but =
as soon=20
> > as you select one it crashes. =20
> >=20
> > Here is the error message that appears in the event log.
> >=20
> > Log Name: Application
> > Source: Application Error
> > Date: 5/6/2008 9:52:53 AM
> > Event ID: 1000
> > Task Category: (100)
> > Level: Error
> > Keywords: Classic
> > User: N/A
> > Computer: "cpunam.domain.local
> > Description:
> > Faulting application WFS.exe, version 6.0.6001.18000, time stamp =
0x47919551,=20
> > faulting module WFS.exe, version 6.0.6001.18000, time stamp =
0x47919551,=20
> > exception code 0xc0000005, fault offset 0x000526d6, process id =
0xa40,=20
> > application start time 0x01c8af88dadeee78.
> >=20
> > Anyone seen this?
> >=20
> > P.S. Vista sucks!! never had one problem with this on XP.
> > I hate vista.
> >=20
> > Keith
> >
------=_NextPart_000_009D_01C8B2D6.0DF5D7E0
Content-Type: text/html;
charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

=EF=BB=BF<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=3DContent-Type content=3D"text/html; charset=3Dutf-8">
<META content=3D"MSHTML 6.00.2900.5512" name=3DGENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=3D#ffffff>
<DIV><FONT face=3DArial size=3D2>Just a shot in the dark</FONT></DIV>
<DIV><FONT face=3DArial size=3D2>Is Network Discovery on or off on the =
Vista=20
machines?</FONT></DIV>
<DIV><BR>-- <BR>Cris Hanna=20
[SBS-MVP]<BR>------------------------------------------<BR>MVPs Do Not =
Work For=20
Microsoft<BR>-----------------------------------------------------<BR>Ple=
ase do=20
not contact me directly.&nbsp; Please post only in the newsgroup so all =
can=20
benefit</DIV>
<DIV>&nbsp;</DIV>
<DIV>&nbsp;</DIV>
<DIV>"Keith Schmeichel" &lt;<A=20
href=3D"mailto:KeithSchmeichel@discussions.microsoft.com">KeithSchmeichel=
@discussions.microsoft.com</A>&gt;=20
wrote in message <A=20
href=3D"news:09F91591-895F-4985-8453-5F027292C75C@microsoft.com">news:09F=
91591-895F-4985-8453-5F027292C75C@microsoft.com</A>...</DIV>Some=20
are running SP1, some are not, it seems to make no difference.&nbsp; No=20
<BR>internal firewalls are running while I troubleshoot this.&nbsp;=20
<BR><BR>"Cris Hanna [SBS-MVP]" wrote:<BR><BR>&gt; Have you tried =
upgrading any=20
of the vista clients to SP1 to see if it makes any difference?<BR>&gt; =
Their=20
desktop AV doesn't have a firewall component does it??<BR>&gt; <BR>&gt; =
--=20
<BR>&gt; Cris Hanna [SBS-MVP]<BR>&gt;=20
------------------------------------------<BR>&gt; MVPs Do Not Work For=20
Microsoft<BR>&gt; =
-----------------------------------------------------<BR>&gt;=20
Please do not contact me directly.&nbsp; Please post only in the =
newsgroup so=20
all can benefit<BR>&gt; <BR>&gt; <BR>&gt; "Keith Schmeichel" &lt;<A=20
href=3D"mailto:KeithSchmeichel@discussions.microsoft.com">KeithSchmeichel=
@discussions.microsoft.com</A>&gt;=20
wrote in message <A=20
href=3D"news:F39E21C7-208B-4A8B-B061-29316795704B@microsoft.com">news:F39=
E21C7-208B-4A8B-B061-29316795704B@microsoft.com</A>...<BR>&gt;=20
They have Vista Business.&nbsp; I did follow the instructions.&nbsp; The =
console=20
does <BR>&gt; not work on 6 out of the 7 Vista machines.&nbsp; All were =
done the=20
same way.&nbsp; I've <BR>&gt; turned off the Windows firewall to make =
sure it is=20
not interfering.&nbsp; The <BR>&gt; error message alludes to a Data =
Execution=20
Protection problem.&nbsp; I have <BR>&gt; disabled DEP through the =
command line=20
and still no change (DEP would not let <BR>&gt; you set an exclusion for =
WFS.EXE=20
so I turned it off).&nbsp; They are Dell and Sony <BR>&gt; computers and =
the=20
Bios will not let me turn off hardware DEP if that is in <BR>&gt; fact =
causing=20
the problem.<BR>&gt; <BR>&gt; I'm very perplexed and need to get this=20
going.&nbsp; Any help is appreciated.<BR>&gt; <BR>&gt; What really =
upsets me is=20
I've set up tons of SBS Fax servers and have never <BR>&gt; had a =
problem (XP=20
Clients).&nbsp; Microsoft did away with the fax wizard for the <BR>&gt; =
users,=20
the Fax and Scan console is not nearly as easy or intuitive to =
use.&nbsp; I=20
<BR>&gt; did not recommend Vista here, it's a new office and they went =
out and=20
bought <BR>&gt; computers before they consulted with anyone.&nbsp; I =
will never=20
recommend Vista to <BR>&gt; any of my existing clients.&nbsp; What a =
horrible=20
product (there have been other <BR>&gt; problems).<BR>&gt; <BR>&gt; =
Thanks for=20
the response, any other ideas?<BR>&gt; <BR>&gt; "Cris Hanna [SBS-MVP]"=20
wrote:<BR>&gt; <BR>&gt; &gt; Did you follow the instructions at this=20
link<BR>&gt; &gt; <A=20
href=3D"http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-=
fax-on-windows-vista-for-an-sbs-2003-environment.aspx">http://blogs.techn=
et.com/sbs/archive/2007/05/22/how-to-configure-fax-on-windows-vista-for-a=
n-sbs-2003-environment.aspx</A><BR>&gt;=20
&gt; <BR>&gt; &gt; -- <BR>&gt; &gt; Cris Hanna [SBS-MVP]<BR>&gt; &gt;=20
------------------------------------------<BR>&gt; &gt; MVPs Do Not Work =
For=20
Microsoft<BR>&gt; &gt;=20
-----------------------------------------------------<BR>&gt; &gt; =
Please do not=20
contact me directly.&nbsp; Please post only in the newsgroup so all can=20
benefit<BR>&gt; &gt; <BR>&gt; &gt; <BR>&gt; &gt; "Keith Schmeichel" =
&lt;<A=20
href=3D"mailto:KeithSchmeichel@discussions.microsoft.com">KeithSchmeichel=
@discussions.microsoft.com</A>&gt;=20
wrote in message <A=20
href=3D"news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com">news:4A3=
81EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com</A>...<BR>&gt;=20
&gt; I have a SBS 2003 R2 Premium Server.&nbsp; I have installed a fax =
Board (IQ=20
<BR>&gt; &gt; Express 1 port fax Board).&nbsp; Outgoing and incoming =
faxing=20
works fine.&nbsp; The <BR>&gt; &gt; console on the server works =
fine.&nbsp; Fax=20
and scan on the Vista clients has been <BR>&gt; &gt; configured to =
connect to=20
the server.<BR>&gt; &gt; <BR>&gt; &gt; The problem is when you launch =
fax and=20
scan, it opens and then immediately <BR>&gt; &gt; crashes.&nbsp; No =
error=20
message or anything except and entry in the application <BR>&gt; &gt; =
log.&nbsp;=20
Sometimes it will open and you can see the list of faxes, but as soon =
<BR>&gt;=20
&gt; as you select one it crashes.&nbsp; <BR>&gt; &gt; <BR>&gt; &gt; =
Here is the=20
error message that appears in the event log.<BR>&gt; &gt; <BR>&gt; &gt; =
Log=20
Name:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Application<BR>&gt; &gt;=20
Source:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Application =
Error<BR>&gt; &gt;=20
Date:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 5/6/2008 =
9:52:53=20
AM<BR>&gt; &gt; Event ID:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 1000<BR>&gt; =
&gt; Task=20
Category: (100)<BR>&gt; &gt;=20
Level:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Error<BR>&gt; =
&gt;=20
Keywords:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Classic<BR>&gt; &gt;=20
User:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; N/A<BR>&gt; =
&gt;=20
Computer:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; "cpunam.domain.local<BR>&gt; =
&gt;=20
Description:<BR>&gt; &gt; Faulting application WFS.exe, version =
6.0.6001.18000,=20
time stamp 0x47919551, <BR>&gt; &gt; faulting module WFS.exe, version=20
6.0.6001.18000, time stamp 0x47919551, <BR>&gt; &gt; exception code =
0xc0000005,=20
fault offset 0x000526d6, process id 0xa40, <BR>&gt; &gt; application =
start time=20
0x01c8af88dadeee78.<BR>&gt; &gt; <BR>&gt; &gt; Anyone seen this?<BR>&gt; =
&gt;=20
<BR>&gt; &gt; P.S. Vista sucks!!&nbsp; never had one problem with this =
on=20
XP.<BR>&gt; &gt; I hate vista.<BR>&gt; &gt; <BR>&gt; &gt; Keith<BR>&gt;=20
&gt;</BODY></HTML>

------=_NextPart_000_009D_01C8B2D6.0DF5D7E0--


Re: Vista Fax and Scan by v-terliu

v-terliu
Mon May 12 03:01:08 PDT 2008

Hello Customer,

Thank you for posting here. Let's also thank Cris for the input.

According to your description, I understand that you get Event ID 1000 on
some Vista clients and fax console crashed. If I have misunderstood the
problem, please don't hesitate to let me know.

Based on my research, I suggest we try the following steps to see if we can
resolve this issue:

1. Open on registry editor on Vista, and change the following key as:

[HKEY_CURRENT_USER\Software\Microsoft\Fax\Compose\Fax]
"NotePosEx"=hex:2c,00,00,00,00,00,00,00,01,00,00,00,ff,ff,ff,ff,ff,ff,ff,ff,
ff,ff,ff,ff,ff,ff,ff,ff,36,01,00,00,de,00,00,00,ca,03,00,00,e6,02,00,00

Note: Please input the value carefully.

2. As I know, some antivirus software on Vista client will cause this Fax
crash issue. Do you install any antivirus software on the Vista client? If
yes, please uninstall it and then test this issue.

3. If the above step unable to resolve this issue, please try to do clean
boot on Vista to test this issue:

To clean boot the problematic computer, please use the steps below:
a. Click Start, click Run, and then in the Open box, type "MSCONFIG"
(without the quotation marks). Click OK.

b. In the System Configuration Utility (MSConfig) window, click to select
the Selective Startup button.

c. Click to clear the check mark from the "Load startup items" below
Selective Startup.

d. Click the Services tab, click to check the "Hide All Microsoft Services"
box, and remove all the check marks from the remained Non-Microsoft
Services. Please note that the Exchange services could be marked as
non-Microsoft. Please do not disable those services.

e. Click OK to close the MSConfig window. Click Yes when you are asked to
restart your computer in order to enable the changes.

f. After restarting, please check whether this issue will reoccur.

g. If there are no more problems, please use the above steps to enable
services and startup items one by one in order to figure out the root cause
of this issue.

I hope these steps will give you some help.

Thanks and have a nice day!

Best regards,

Terence Liu (MSFT)

Microsoft CSS Online Newsgroup Support

Get Secure! - www.microsoft.com/security

=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
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Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.

For urgent issues, you may want to contact Microsoft CSS directly. Please
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Any input or comments in this thread are highly appreciated.
=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.

--------------------
| Thread-Topic: Vista Fax and Scan
| thread-index: Aciy95UHM1qU+JTLR328FIU1H/cg2g==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?S2VpdGggU2NobWVpY2hlbA==?=
<KeithSchmeichel@discussions.microsoft.com>
| References: <4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com>
<#MME6lXsIHA.1316@TK2MSFTNGP06.phx.gbl>
<F39E21C7-208B-4A8B-B061-29316795704B@microsoft.com>
<e9sfGvusIHA.576@TK2MSFTNGP05.phx.gbl>
| Subject: Re: Vista Fax and Scan
| Date: Sat, 10 May 2008 16:43:00 -0700
| Lines: 86
| Message-ID: <09F91591-895F-4985-8453-5F027292C75C@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:107138
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Some are running SP1, some are not, it seems to make no difference. No
| internal firewalls are running while I troubleshoot this.
|
| "Cris Hanna [SBS-MVP]" wrote:
|
| > Have you tried upgrading any of the vista clients to SP1 to see if it
makes any difference?
| > Their desktop AV doesn't have a firewall component does it??
| >
| > --
| > Cris Hanna [SBS-MVP]
| > ------------------------------------------
| > MVPs Do Not Work For Microsoft
| > -----------------------------------------------------
| > Please do not contact me directly. Please post only in the newsgroup
so all can benefit
| >
| >
| > "Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote in
message news:F39E21C7-208B-4A8B-B061-29316795704B@microsoft.com...
| > They have Vista Business. I did follow the instructions. The console
does
| > not work on 6 out of the 7 Vista machines. All were done the same way.
I've
| > turned off the Windows firewall to make sure it is not interfering.
The
| > error message alludes to a Data Execution Protection problem. I have
| > disabled DEP through the command line and still no change (DEP would
not let
| > you set an exclusion for WFS.EXE so I turned it off). They are Dell
and Sony
| > computers and the Bios will not let me turn off hardware DEP if that is
in
| > fact causing the problem.
| >
| > I'm very perplexed and need to get this going. Any help is appreciated.
| >
| > What really upsets me is I've set up tons of SBS Fax servers and have
never
| > had a problem (XP Clients). Microsoft did away with the fax wizard for
the
| > users, the Fax and Scan console is not nearly as easy or intuitive to
use. I
| > did not recommend Vista here, it's a new office and they went out and
bought
| > computers before they consulted with anyone. I will never recommend
Vista to
| > any of my existing clients. What a horrible product (there have been
other
| > problems).
| >
| > Thanks for the response, any other ideas?
| >
| > "Cris Hanna [SBS-MVP]" wrote:
| >
| > > Did you follow the instructions at this link
| > >
http://blogs.technet.com/sbs/archive/2007/05/22/how-to-configure-fax-on-wind
ows-vista-for-an-sbs-2003-environment.aspx
| > >
| > > --
| > > Cris Hanna [SBS-MVP]
| > > ------------------------------------------
| > > MVPs Do Not Work For Microsoft
| > > -----------------------------------------------------
| > > Please do not contact me directly. Please post only in the newsgroup
so all can benefit
| > >
| > >
| > > "Keith Schmeichel" <KeithSchmeichel@discussions.microsoft.com> wrote
in message news:4A381EF5-2527-448D-8A7F-46D85A4869EC@microsoft.com...
| > > I have a SBS 2003 R2 Premium Server. I have installed a fax Board
(IQ
| > > Express 1 port fax Board). Outgoing and incoming faxing works fine.
The
| > > console on the server works fine. Fax and scan on the Vista clients
has been
| > > configured to connect to the server.
| > >
| > > The problem is when you launch fax and scan, it opens and then
immediately
| > > crashes. No error message or anything except and entry in the
application
| > > log. Sometimes it will open and you can see the list of faxes, but
as soon
| > > as you select one it crashes.
| > >
| > > Here is the error message that appears in the event log.
| > >
| > > Log Name: Application
| > > Source: Application Error
| > > Date: 5/6/2008 9:52:53 AM
| > > Event ID: 1000
| > > Task Category: (100)
| > > Level: Error
| > > Keywords: Classic
| > > User: N/A
| > > Computer: "cpunam.domain.local
| > > Description:
| > > Faulting application WFS.exe, version 6.0.6001.18000, time stamp
0x47919551,
| > > faulting module WFS.exe, version 6.0.6001.18000, time stamp
0x47919551,
| > > exception code 0xc0000005, fault offset 0x000526d6, process id 0xa40,
| > > application start time 0x01c8af88dadeee78.
| > >
| > > Anyone seen this?
| > >
| > > P.S. Vista sucks!! never had one problem with this on XP.
| > > I hate vista.
| > >
| > > Keith
| > >
|


Re: Vista Fax and Scan by KeithSchmeichel

KeithSchmeichel
Wed May 21 12:13:04 PDT 2008

Well I give up. After doing all if this it is slightly better. It will work
about one third of the time instead of not at all. I finally convinced them
to use the email feature and get the faxes in Outlook, which is what all of
my other clients do anyway. Customers still don't like having a feature that
they can't use though. Vista is very disspointing.

Thanks for the help.

"Terence Liu [MSFT]" wrote:

> Hello Customer,
>
> Thank you for posting here. Let's also thank Cris for the input.
>
> According to your description, I understand that you get Event ID 1000 on
> some Vista clients and fax console crashed. If I have misunderstood the
> problem, please don't hesitate to let me know.
>
> Based on my research, I suggest we try the following steps to see if we can
> resolve this issue:
>
> 1. Open on registry editor on Vista, and change the following key as:
>
> [HKEY_CURRENT_USER\Software\Microsoft\Fax\Compose\Fax]
> "NotePosEx"=hex:2c,00,00,00,00,00,00,00,01,00,00,00,ff,ff,ff,ff,ff,ff,ff,ff,
> ff,ff,ff,ff,ff,ff,ff,ff,36,01,00,00,de,00,00,00,ca,03,00,00,e6,02,00,00
>
> Note: Please input the value carefully.
>
> 2. As I know, some antivirus software on Vista client will cause this Fax
> crash issue. Do you install any antivirus software on the Vista client? If
> yes, please uninstall it and then test this issue.
>
> 3. If the above step unable to resolve this issue, please try to do clean
> boot on Vista to test this issue:
>
> To clean boot the problematic computer, please use the steps below:
> a. Click Start, click Run, and then in the Open box, type "MSCONFIG"
> (without the quotation marks). Click OK.
>
> b. In the System Configuration Utility (MSConfig) window, click to select
> the Selective Startup button.
>
> c. Click to clear the check mark from the "Load startup items" below
> Selective Startup.
>
> d. Click the Services tab, click to check the "Hide All Microsoft Services"
> box, and remove all the check marks from the remained Non-Microsoft
> Services. Please note that the Exchange services could be marked as
> non-Microsoft. Please do not disable those services.
>
> e. Click OK to close the MSConfig window. Click Yes when you are asked to
> restart your computer in order to enable the changes.
>
> f. After restarting, please check whether this issue will reoccur.
>
> g. If there are no more problems, please use the above steps to enable
> services and startup items one by one in order to figure out the root cause
> of this issue.
>
> I hope these steps will give you some help.
>
> Thanks and have a nice day!
>
> Best regards,
>
> Terence Liu (MSFT)
>
> Microsoft CSS Online Newsgroup Support
>
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> --------------------
> | Thread-Topic: Vista Fax and Scan
> | thread-index: Aciy95UHM1qU+JTLR328FIU1H/cg2g==
> | X-WBNR-Posti