Vista, Outlook 2007 & Profiles

Apologies if this is the wrong group for this post - if so, would appreciate
advice re more appropriate group.

Scenario is SBS 2003 Sp1 server with 5 users, 4 XP SP2 machines with Outlook
2003, and one user running Vista Business SP1 with Outlook 2007. The SBS box
is fully patched and has the Vista updates. Since joining the Vista machine
to the domain, each day the Server Event Logs have had Event Id 673 (Service
Ticket Request) and Event ID 675 (Pre-Authentication) Errors from the Vista
box. Have tried to research these and followed some advice but the errors
remain.
So, I decided to remove the Vista box from the domain, join a workgroup,
create a new machine name, and bring it back to the domain using
connectcomputer. In the past, this procedure has worked fine for XP.

Did all that - errors seem to have gone - BUT:
1. The user wants her nicknames back
2. The user wants her favourites back
3. The user wants her photos back (They were in Vista's Photo gallery.)

Question 1. What happened to her old domain profile??? (In XP we know where
it is and we can recover the photos and the Outlook *.nk file. etc.)
Question 2. This user has local admin rights on this machine but keeps
getting ACCESS DENIED to some folders under her user name. What needs to be
done to stop this annoying hurdle (We temporarily disabled the UAC.)

Thanks for any and all enlightenment...
Regards,
Ex-Engineer (whose pseudonym will soon become MUD!)

Costas
Sat Jun 28 16:48:49 PDT 2008

The old user profile should be under the C:\Users directory. Look for the
Photos and the Favorites under there.

Which are the folders that the users is denied access to? If they are old
profiles, I would put the Domain Administrator account in the Local Admins
group, log in with that id and copy or move anything that needs to be moved.

--
Costas


"Ex-Engineer" <ex-engineerNOSPAM@hotmail.com> wrote in message
news:u6%23JfSX2IHA.4476@TK2MSFTNGP06.phx.gbl...
> Apologies if this is the wrong group for this post - if so, would
> appreciate advice re more appropriate group.
>
> Scenario is SBS 2003 Sp1 server with 5 users, 4 XP SP2 machines with
> Outlook 2003, and one user running Vista Business SP1 with Outlook 2007.
> The SBS box is fully patched and has the Vista updates. Since joining the
> Vista machine to the domain, each day the Server Event Logs have had Event
> Id 673 (Service Ticket Request) and Event ID 675 (Pre-Authentication)
> Errors from the Vista box. Have tried to research these and followed some
> advice but the errors remain.
> So, I decided to remove the Vista box from the domain, join a workgroup,
> create a new machine name, and bring it back to the domain using
> connectcomputer. In the past, this procedure has worked fine for XP.
>
> Did all that - errors seem to have gone - BUT:
> 1. The user wants her nicknames back
> 2. The user wants her favourites back
> 3. The user wants her photos back (They were in Vista's Photo gallery.)
>
> Question 1. What happened to her old domain profile??? (In XP we know
> where it is and we can recover the photos and the Outlook *.nk file. etc.)
> Question 2. This user has local admin rights on this machine but keeps
> getting ACCESS DENIED to some folders under her user name. What needs to
> be done to stop this annoying hurdle (We temporarily disabled the UAC.)
>
> Thanks for any and all enlightenment...
> Regards,
> Ex-Engineer (whose pseudonym will soon become MUD!)
>
>

Susan
Sat Jun 28 23:21:53 PDT 2008

If she's trying to get to "placeholder" locations like the stub for "my
documents" that access denied may be normal.

Ex-Engineer wrote:
> Apologies if this is the wrong group for this post - if so, would appreciate
> advice re more appropriate group.
>
> Scenario is SBS 2003 Sp1 server with 5 users, 4 XP SP2 machines with Outlook
> 2003, and one user running Vista Business SP1 with Outlook 2007. The SBS box
> is fully patched and has the Vista updates. Since joining the Vista machine
> to the domain, each day the Server Event Logs have had Event Id 673 (Service
> Ticket Request) and Event ID 675 (Pre-Authentication) Errors from the Vista
> box. Have tried to research these and followed some advice but the errors
> remain.
> So, I decided to remove the Vista box from the domain, join a workgroup,
> create a new machine name, and bring it back to the domain using
> connectcomputer. In the past, this procedure has worked fine for XP.
>
> Did all that - errors seem to have gone - BUT:
> 1. The user wants her nicknames back
> 2. The user wants her favourites back
> 3. The user wants her photos back (They were in Vista's Photo gallery.)
>
> Question 1. What happened to her old domain profile??? (In XP we know where
> it is and we can recover the photos and the Outlook *.nk file. etc.)
> Question 2. This user has local admin rights on this machine but keeps
> getting ACCESS DENIED to some folders under her user name. What needs to be
> done to stop this annoying hurdle (We temporarily disabled the UAC.)
>
> Thanks for any and all enlightenment...
> Regards,
> Ex-Engineer (whose pseudonym will soon become MUD!)
>
>

Ex-Engineer
Sun Jun 29 00:06:04 PDT 2008

Thanks Costas.

Nope, can't see the old profile - is it possible that when I rejoined the
machine to the domain the old profile was overwritten? The user maintained
the same domain logon name. I know this doesn't happen with XP...
When I try and search the entire drive for those ^#$% *.jpg photos, I'm
finding nothing, at least not what she says she had.
So if there's no profile, I guess the question is, what happened to it?
And we took your advice re putting the Domain Admins into the local
admingroup and now we do have access to previously denied folders, thank for
that.

Ex-Engineer (My name is MUD)

"Costas" <cpstechgroup@gmail.com> wrote in message
news:8CE78AA5-729D-4993-AD58-ED53ADDB8FEB@microsoft.com...
> The old user profile should be under the C:\Users directory. Look for the
> Photos and the Favorites under there.
>
> Which are the folders that the users is denied access to? If they are old
> profiles, I would put the Domain Administrator account in the Local Admins
> group, log in with that id and copy or move anything that needs to be
> moved.
>
> --
> Costas
>
>
> "Ex-Engineer" <ex-engineerNOSPAM@hotmail.com> wrote in message
> news:u6%23JfSX2IHA.4476@TK2MSFTNGP06.phx.gbl...
>> Apologies if this is the wrong group for this post - if so, would
>> appreciate advice re more appropriate group.
>>
>> Scenario is SBS 2003 Sp1 server with 5 users, 4 XP SP2 machines with
>> Outlook 2003, and one user running Vista Business SP1 with Outlook 2007.
>> The SBS box is fully patched and has the Vista updates. Since joining the
>> Vista machine to the domain, each day the Server Event Logs have had
>> Event Id 673 (Service Ticket Request) and Event ID 675
>> (Pre-Authentication) Errors from the Vista box. Have tried to research
>> these and followed some advice but the errors remain.
>> So, I decided to remove the Vista box from the domain, join a workgroup,
>> create a new machine name, and bring it back to the domain using
>> connectcomputer. In the past, this procedure has worked fine for XP.
>>
>> Did all that - errors seem to have gone - BUT:
>> 1. The user wants her nicknames back
>> 2. The user wants her favourites back
>> 3. The user wants her photos back (They were in Vista's Photo gallery.)
>>
>> Question 1. What happened to her old domain profile??? (In XP we know
>> where it is and we can recover the photos and the Outlook *.nk file.
>> etc.)
>> Question 2. This user has local admin rights on this machine but keeps
>> getting ACCESS DENIED to some folders under her user name. What needs to
>> be done to stop this annoying hurdle (We temporarily disabled the UAC.)
>>
>> Thanks for any and all enlightenment...
>> Regards,
>> Ex-Engineer (whose pseudonym will soon become MUD!)
>>
>>
>

Joe
Sun Jun 29 05:53:20 PDT 2008

Ex-Engineer wrote:
> Apologies if this is the wrong group for this post - if so, would appreciate
> advice re more appropriate group.
>
> Scenario is SBS 2003 Sp1 server with 5 users, 4 XP SP2 machines with Outlook
> 2003, and one user running Vista Business SP1 with Outlook 2007. The SBS box
> is fully patched and has the Vista updates. Since joining the Vista machine
> to the domain, each day the Server Event Logs have had Event Id 673 (Service
> Ticket Request) and Event ID 675 (Pre-Authentication) Errors from the Vista
> box. Have tried to research these and followed some advice but the errors
> remain.
> So, I decided to remove the Vista box from the domain, join a workgroup,
> create a new machine name, and bring it back to the domain using
> connectcomputer. In the past, this procedure has worked fine for XP.
>
> Did all that - errors seem to have gone - BUT:
> 1. The user wants her nicknames back
> 2. The user wants her favourites back
> 3. The user wants her photos back (They were in Vista's Photo gallery.)
>
> Question 1. What happened to her old domain profile??? (In XP we know where
> it is and we can recover the photos and the Outlook *.nk file. etc.)
> Question 2. This user has local admin rights on this machine but keeps
> getting ACCESS DENIED to some folders under her user name. What needs to be
> done to stop this annoying hurdle (We temporarily disabled the UAC.)
>

Vista denies access to much more than XP did, even to admins.
Administrators are not included in all folder permissions by default, so
it's necessary to change ownership if you do want the admin to see all.
Profiles in particular come to mind. And as you have found, it does also
often deny access via links, when it allows access to the real thing. I
have a feeling the links have only System permissions.

It is probably all gone, and the best you can do is turn it into an
opportunity by reminding the user that anything important should be
backed up in future. Personal pictures and other files don't belong on
the server, so they are her responsibility. It would probably have been
a good idea to have backed up her profile first, but unfortunately
hindsight is always by far the best troubleshooting tool...

It's worth bearing in mind that if you're not using roaming profiles or
redirection to the server, that application configurations and such
never leave the workstation and are not backed up, and you should
probably consider doing so. Vista/SBS2003 roaming profiles seem to be a
bit fragile, but at least there's a chance you'll have backups.

Costas
Sun Jun 29 06:32:20 PDT 2008

Glad to hear that the 'denied access' issue was solved. As far as the
profile goes, since the name was the same as the previous domain, it's
possible it was overridden. As you said, in XP it would have been
maintained, but under Vista, if the profile isn't under the C:\Users
directory, then I'm afraid it's gone. I have to say though that I haven't
removed a Vista computer and then rejoin it again to see if that's the case.

My assumption is that if it's not there, it was overridden

--
Costas


"Ex-Engineer" <ex-engineerNOSPAM@hotmail.com> wrote in message
news:e8Rncab2IHA.4004@TK2MSFTNGP03.phx.gbl...
> Thanks Costas.
>
> Nope, can't see the old profile - is it possible that when I rejoined the
> machine to the domain the old profile was overwritten? The user maintained
> the same domain logon name. I know this doesn't happen with XP...
> When I try and search the entire drive for those ^#$% *.jpg photos, I'm
> finding nothing, at least not what she says she had.
> So if there's no profile, I guess the question is, what happened to it?
> And we took your advice re putting the Domain Admins into the local
> admingroup and now we do have access to previously denied folders, thank
> for that.
>
> Ex-Engineer (My name is MUD)
>
> "Costas" <cpstechgroup@gmail.com> wrote in message
> news:8CE78AA5-729D-4993-AD58-ED53ADDB8FEB@microsoft.com...
>> The old user profile should be under the C:\Users directory. Look for
>> the Photos and the Favorites under there.
>>
>> Which are the folders that the users is denied access to? If they are
>> old profiles, I would put the Domain Administrator account in the Local
>> Admins group, log in with that id and copy or move anything that needs to
>> be moved.
>>
>> --
>> Costas
>>
>>
>> "Ex-Engineer" <ex-engineerNOSPAM@hotmail.com> wrote in message
>> news:u6%23JfSX2IHA.4476@TK2MSFTNGP06.phx.gbl...
>>> Apologies if this is the wrong group for this post - if so, would
>>> appreciate advice re more appropriate group.
>>>
>>> Scenario is SBS 2003 Sp1 server with 5 users, 4 XP SP2 machines with
>>> Outlook 2003, and one user running Vista Business SP1 with Outlook 2007.
>>> The SBS box is fully patched and has the Vista updates. Since joining
>>> the Vista machine to the domain, each day the Server Event Logs have had
>>> Event Id 673 (Service Ticket Request) and Event ID 675
>>> (Pre-Authentication) Errors from the Vista box. Have tried to research
>>> these and followed some advice but the errors remain.
>>> So, I decided to remove the Vista box from the domain, join a workgroup,
>>> create a new machine name, and bring it back to the domain using
>>> connectcomputer. In the past, this procedure has worked fine for XP.
>>>
>>> Did all that - errors seem to have gone - BUT:
>>> 1. The user wants her nicknames back
>>> 2. The user wants her favourites back
>>> 3. The user wants her photos back (They were in Vista's Photo gallery.)
>>>
>>> Question 1. What happened to her old domain profile??? (In XP we know
>>> where it is and we can recover the photos and the Outlook *.nk file.
>>> etc.)
>>> Question 2. This user has local admin rights on this machine but keeps
>>> getting ACCESS DENIED to some folders under her user name. What needs
>>> to be done to stop this annoying hurdle (We temporarily disabled the
>>> UAC.)
>>>
>>> Thanks for any and all enlightenment...
>>> Regards,
>>> Ex-Engineer (whose pseudonym will soon become MUD!)
>>>
>>>
>>
>
>

Susan
Sun Jun 29 21:41:46 PDT 2008

Vista IE7 Cache & Cookies Folder, Temp Directory and History Location »
My Digital Life:
http://www.mydigitallife.info/2007/05/26/vista-ie7-cache-cookies-folder-temp-directory-and-history-location/

See there if there us anything under those locations.

Costas wrote:
> Glad to hear that the 'denied access' issue was solved. As far as the
> profile goes, since the name was the same as the previous domain, it's
> possible it was overridden. As you said, in XP it would have been
> maintained, but under Vista, if the profile isn't under the C:\Users
> directory, then I'm afraid it's gone. I have to say though that I
> haven't removed a Vista computer and then rejoin it again to see if
> that's the case.
>
> My assumption is that if it's not there, it was overridden
>

Ex-Engineer
Mon Jun 30 16:36:29 PDT 2008

Thanks to all who responded to my call for help.
At the cost of losing a client, I've re-learnt a valuable lesson regarding
"assumptions" .
I've also been resisting putting Vista clients on SBS networks, something
which has had an adverse impact on my experience with the OS. Looks like I'd
better start playing with it some more...

Cheers all
My Name is MUD (Previously Ex-Engineer)

"Joe" <joe@jretrading.com> wrote in message
news:umTadce2IHA.4912@TK2MSFTNGP03.phx.gbl...
> Ex-Engineer wrote:
>> Apologies if this is the wrong group for this post - if so, would
>> appreciate advice re more appropriate group.
>>
>> Scenario is SBS 2003 Sp1 server with 5 users, 4 XP SP2 machines with
>> Outlook 2003, and one user running Vista Business SP1 with Outlook 2007.
>> The SBS box is fully patched and has the Vista updates. Since joining the
>> Vista machine to the domain, each day the Server Event Logs have had
>> Event Id 673 (Service Ticket Request) and Event ID 675
>> (Pre-Authentication) Errors from the Vista box. Have tried to research
>> these and followed some advice but the errors remain.
>> So, I decided to remove the Vista box from the domain, join a workgroup,
>> create a new machine name, and bring it back to the domain using
>> connectcomputer. In the past, this procedure has worked fine for XP.
>>
>> Did all that - errors seem to have gone - BUT:
>> 1. The user wants her nicknames back
>> 2. The user wants her favourites back
>> 3. The user wants her photos back (They were in Vista's Photo gallery.)
>>
>> Question 1. What happened to her old domain profile??? (In XP we know
>> where it is and we can recover the photos and the Outlook *.nk file.
>> etc.)
>> Question 2. This user has local admin rights on this machine but keeps
>> getting ACCESS DENIED to some folders under her user name. What needs to
>> be done to stop this annoying hurdle (We temporarily disabled the UAC.)
>>
>
> Vista denies access to much more than XP did, even to admins.
> Administrators are not included in all folder permissions by default, so
> it's necessary to change ownership if you do want the admin to see all.
> Profiles in particular come to mind. And as you have found, it does also
> often deny access via links, when it allows access to the real thing. I
> have a feeling the links have only System permissions.
>
> It is probably all gone, and the best you can do is turn it into an
> opportunity by reminding the user that anything important should be backed
> up in future. Personal pictures and other files don't belong on the
> server, so they are her responsibility. It would probably have been a good
> idea to have backed up her profile first, but unfortunately hindsight is
> always by far the best troubleshooting tool...
>
> It's worth bearing in mind that if you're not using roaming profiles or
> redirection to the server, that application configurations and such never
> leave the workstation and are not backed up, and you should probably
> consider doing so. Vista/SBS2003 roaming profiles seem to be a bit
> fragile, but at least there's a chance you'll have backups.

v-robmen
Tue Jul 01 00:16:07 PDT 2008


Hello,

Thanks for your post and thanks for Costas and Susan's great help.

And besides you inputs, I'd like to suggest you delete user account and
computer account via SBS Server Management console, and run Add User Wizard
to create the new accounts and then rejoin to SBS domain again next time
you do this on the Windows Vista computer.

Meanwhile, I also would like to share some additional documents for your
reference:

File and Settings Transfer Wizard for profile migrate. For more detail,
please refer to the following document:

Using the Files and Settings Transfer Wizard in Windows XP
http://www.microsoft.com/windowsxp/using/setup/expert/crawford_november12.ms
px

How To Restore a User Profile in Windows Server 2003
http://support.microsoft.com/kb/324734/en-us

User profiles may be deleted after you restart a computer that is running
Windows Vista or Windows Server 2008
http://support.microsoft.com/kb/940017/en-us


Hope this helps. If you have any questions or concerns, please do not
hesitate to let me know.

Thank you for your time and cooperation!


Best regards,
Robbin Meng(MSFT)

Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security

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