v-gzwang
Tue May 06 02:31:05 PDT 2008
Hello Dave,
Thank you for your post.
My name is Gary Wang, and it is my pleasure to work with you on this issue!
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:
Your SBS Vista users messed up document's permission while the ¡°Users¡±
share moving files between users from the server. And this caused that
offline files synchronize incorrectly. You need to know how to reset the
permissions for files back to the perspective user.
If I have misunderstood your concerns please feel free to let me know.
Suggestion:
==============
Based on my search, it is hard to find a easy way to reset back all the
permissions automatically. I think you issue may due to the offline files
cache and database were corrupted. I would like to suggest that you
check the following:
1. Since the permissions were messed up now, and there is potential risk of
lost data during the process of re-synchronizing files. So we may need to
backup those files on both server and clients at first.
Backing Up and Restoring Windows Small Business Server 2003
http://go.microsoft.com/fwlink/?LinkId=49916
2. If the user have enable system restore features of Vista and had created
a restore point before the issue happens, then the most easy way is that to
restore back to the previous restore point. You can do a system restore by
the following steps:
a. Open System Restore by clicking the Start button.
b. Clicking All Programs, clicking Accessories, clicking System Tools, and
then clicking System Restore.?
c. If you are prompted for an administrator password or confirmation, type
the password or provide confirmation.
d. Following the wizard to restore back to a proper restore point.
Note: Before you start System Restore, save any open files and close all
programs. System Restore will restart your computer.
3. Also you can use this method to reinitialize the Offline Files (CSC)
cache on the system by modifying the registry. Use this method also to
reinitialize the offline files database/client-side cache on multiple
systems. Add the following registry subkey:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\NetCache
Key Name: FormatDatabase
Key Type: DWORD
Key Value: 1
Note: The actual value of the registry key is ignored. This registry change
requires a restart. When the computer is restarting, the shell will
reinitialize the CSC cache and then delete the registry key if the registry
entry
exists.
Warning: All cache files are deleted and unsynchronized data is lost.
4. We can try that reconfigure the permissions manually on SBS. Please
reconfigure the permission entries list by right click the user's share
folder, choosing "Sharing and Security" , then click "Security".Making sure
that the following security group are listed there:
Domain Admins (Full Control)
Folder Operators(Full Control)
System(Full Control)
The user's account(Full Control)
Clicking "Advanced" button, and making sure the checkbox "Allow
inheritable permissions from parent to propagate to this object and all
child objects.Include these with entries explicitly defined here" include
was
checked.
5. You may like to disable the old fold redirection settings by disable the
GPO "Small Business Server Folder Redirection" in GPMC.msc. Then delete the
share folder for client on SBS server. After that, please go to Server
Management console -> Users -> Configure My Documents Redirection to run
this wizard again. Then enable the fold redirection GPO again, and run the
command:
gpupdate /force on client.
By this way, client will re-synchronize with server.
If we cannot resolve the issue after we perform the above steps, please
help me collect some information for further investigation:
Information Need
==============
1. Do you get any event error on the client about this offline file
synchronization failure. If yes, please check event viewer for related
information and post back here.
2. Capture screenshots of the exact symptom and send to me at
v-gzwang@microsoft.com .
3. Dose it happen on all clients?
I look forward to your reply. Also, if you have any questions or concerns,
please do not hesitate to let me know. I am happy to help. :-)
Thank you for your time and cooperation!
Best regards,
Gary Wang(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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