Jeff
Wed Aug 13 11:22:38 PDT 2008
Thanks Paul,
I did get it installed ok and I believe that Pop-Up Blocker was causing at
least part of the problem. It is installed anyway. I was doing the install
from the local admin user account to start with and then tried the domain
admin account. It's behind me now though....I have it installed!
I did discover something unrelated to the Trend install though that has me
puzzled. I was checking to see if folder/file permissions were the same as
when on my XP workstations and found that when on the Vista machine I can
see folders on another workstation that should not be visible to this user.
The user is a domain user and has not been given permissions to view these
folders but can view, edit and delete any file in the folder. When on an XP
machine the folders are not accessible by that same user. I'm still digging
around trying to find what is causing that behavior!!
Thanks
Jeff
I
"Paul Shapiro" <paul@hideme.broadwayData.com> wrote in message
news:%233lIPfV$IHA.1152@TK2MSFTNGP04.phx.gbl...
> If you're doing it as a command-line based installation, try
> right-clicking a shortcut to cmd.exe and choose Run as Administrator. That
> way you get to see the prompts.
>
> If you're browsing to the Trend Micro control panel and installing from
> the link there, start the browser by right-clicking and choosing Run as
> Administrator.
>
> You mentioned having uninstalled McAffee. I haven't had to deal with
> McAffee, but I know Norton av sometimes fails to install completely. You
> could see if McAffee has a "clean-up-behind" tool.
>
> "Jeff Teel" <jdteel@RMoveThis sugardog.com> wrote in message
> news:O1ch5CU$IHA.1452@TK2MSFTNGP02.phx.gbl...
>> Back again Russ
>>
>> I tried to run the AutoPcc.exe from the Vista workstation using the Run
>> As Administrator and I see what looks like a command prompt window flash
>> on the screen and that's it. Nothing happens after that. There are no
>> errors on the screen. I then tried using the web browser again to see if
>> I could get it to run. It continued to give me the "Agent installation
>> was unsuccessful" error. After looking at the installed objects in IE I
>> noticed there were only two installed so I deleted both of them and tried
>> again. It still failed but there were three Trend objects instead of two
>> this time. I deleted the three objects and again started fresh. I also
>> turned off Pop-Up Blocker and tried again and this time the client
>> installed successfully. I think the Pop-Up Blocker was the culprit!
>>
>> Thanks
>> Jeff
>>
>> "Russ (www.SBITS.Biz)" <support@REMOVETHIS.sbits.biz> wrote in message
>> news:uwgxidP$IHA.4816@TK2MSFTNGP06.phx.gbl...
>>>I just usually put this in the SBS login Script
>>> \\SERVER\ofcscan\AutoPcc.exe
>>>
>>> But try running that
>>>
>>> Russ
>>>
>>>
>>>
>>> --
>>> Russell Grover - SBITS.Biz
>>> Microsoft Gold Certified Partner
>>> Microsoft Small Business Specialist
>>> World Wide Remote SBS2003 Support -
http://www.SBITS.Biz
>>>
>>>
>>> "Jeff Teel" <jdteel@RMoveThis sugardog.com> wrote in message
>>> news:OO0WxSP$IHA.4616@TK2MSFTNGP06.phx.gbl...
>>>>I am having trouble getting WFBS client to install on a Vista
>>>>workstation using the web console. The PC is joined to the SBS domain
>>>>and that part of the process went ok and things are working as expected.
>>>>Re-directed My Document folders are on the server and network access
>>>>works as it does on XP machines.
>>>>
>>>> When I attempt the install I am logged on to the Vista workstation as
>>>> the domain admin (I've also tried local machine admin as well). I get
>>>> the following error:
>>>>
>>>> Web browser-based agent installation
>>>>
>>>> Agent installation was unsuccessful.
>>>>
>>>> Possible reasons:
>>>>
>>>> a.. There was a problem with the browser's cache. Try deleting
>>>> temporary Internet files. In Internet Explorer, click Tools > Internet
>>>> Options. On the General tab, click Delete Files. The Delete Files
>>>> window is displayed. Select the Delete all offline content check box,
>>>> then click OK.
>>>> b.. You do not have administrator rights to this computer.
>>>> c.. A virus has been found during installation.
>>>> d.. You have a 3rd party solution installed on this computer that
>>>> Security Server was unable to remove.
>>>> e.. You do not have enough disk space on your computer to complete the
>>>> installation. Agent installation requires around 80MB disk space. Free
>>>> up some space on the target drive by deleting unnecessary files and try
>>>> again.
>>>> f.. The Security Server installation program encountered an error.
>>>>
>>>> I uninstalled the McAfee AV software that came on the machine and
>>>> disabled Windows Defender. I deleted the temp IE files. Is there
>>>> something I'm missing that anyone can think of?
>