John
Tue May 06 11:28:15 PDT 2008
Could be a word in the email that is triggering the rejection. I would just
add her email address or @domain.com to see if it makes it through.
--
John Oliver, Jr
MCSE, MCT, CCNA
Exchange MVP 2008
Microsoft Certified Partner
<emptybottlechicago@gmail.com> wrote in message
news:7a7760ae-3f41-4291-9115-c5304b418682@y21g2000hsf.googlegroups.com...
> On May 6, 9:42 am, "John Oliver, Jr. [MVP]" <jcolive...@hotmail.com>
> wrote:
>> You will need to add them in both places.
>>
>> --
>> John Oliver, Jr
>> MCSE, MCT, CCNA
>> Exchange MVP 2008
>> Microsoft Certified Partner
>>
>> <emptybottlechic...@gmail.com> wrote in message
>>
>> news:2aa9e25c-8294-400d-a373-a9e0f7482e75@j22g2000hsf.googlegroups.com...
>>
>> > On May 5, 7:17 pm, "John Oliver, Jr. [MVP]" <jcolive...@hotmail.com>
>> > wrote:
>> >> Trends term is Approved Senders List. Here is the Solution ID for
>> >> hosted
>> >> Interscan, you did not state what version you had or if its hosted.
>> >> If
>> >> this
>> >> is not correct then search on your product for the solution.
>>
>> >>
http://esupport.trendmicro.com/support/viewxml.do?ContentID=EN-103508...
>>
>> >> --
>> >> John Oliver, Jr
>> >> MCSE, MCT, CCNA
>> >> Exchange MVP 2008
>> >> Microsoft Certified Partner
>>
>> >> <emptybottlechic...@gmail.com> wrote in message
>>
>> >>news:6351b0d6-6588-40a9-93df-278429f34e0c@34g2000hsf.googlegroups.com...
>>
>> >> > On May 5, 6:29 pm, "John Oliver, Jr. [MVP]" <jcolive...@hotmail.com>
>> >> > wrote:
>> >> >> Well, better keep the wife happy. Have you tried whitelisting the
>> >> >> domains
>> >> >> in question through the Interscan console?
>>
>> >> >> --
>> >> >> John Oliver, Jr
>> >> >> MCSE, MCT, CCNA
>> >> >> Exchange MVP 2008
>> >> >> Microsoft Certified Partner
>>
>> >> >> <emptybottlechic...@gmail.com> wrote in message
>>
>> >> >>news:a7445ad1-b786-4ad0-9102-974248b8b0ef@t54g2000hsg.googlegroups.com...
>>
>> >> >> > Lately we have been informed that a small amount of folks are
>> >> >> > having
>> >> >> > their email bounced back by us. It is usually whole companies
>> >> >> > (domains). I have half heartadly tried to remedy this until my
>> >> >> > wife
>> >> >> > told me she no longer can send email to our domain and has
>> >> >> > ordered
>> >> >> > me
>> >> >> > to fix it.
>>
>> >> >> > The bounceback message.
>>
>> >> >> > -----Original Message-----
>> >> >> > From: InterScan Notification [mailto:postmas...@dhdchicago.com]
>> >> >> > Sent: Monday, May 05, 2008 4:38 PM
>> >> >> > To: Megan Finkelman
>> >> >> > Subject: Mail could not be delivered
>>
>> >> >> > ****** Message from InterScan Messaging Security Suite ******
>>
>> >> >> > The following mail could not be delivered.
>> >> >> > Reason: Unable to deliver message to <bru...@emptybottle.com>.
>>
>> >> >> > ************************ End of message
>> >> >> > **********************
>>
>> >> >> > I think that interscan is another word for Trend Micro SMB which
>> >> >> > we
>> >> >> > have (version 3.6). But I think her company has it as well as it
>> >> >> > seems their system bounced the message. Any ideas how I can
>> >> >> > track
>> >> >> > this issue? Thanks in advance.
>>
>> >> > Nope. Can you tell me how to whitelist their domains in the
>> >> > console.?
>>
>> > We also have trend micro on our server.
>
> We only have Trend on our computers. Not hosted. We don't have
> anyone listed in the "approved senders list". Why would it pick on my
> wife? Just interested?