Remote Server Management

Im sure this is a real basic question

I recently applied the XP sp3 to one of my clients (stupid)

now when I try to remotely connect to my SBS2003 box from this client I get
the following error.

Remote Desktop Web Connection ActiveX control could not be installed. A
connection cannot be made without a working installed version of the control.
Please contact the server administrator.

Then I get "an invalid server name was specified." (looks ok to me I havent
changed its name)

I wish I wasnt the server administrator !!

Can any one advise me where I can find this ActiveX control thingy and how I
can reinstall it to get my remote desktop connection to the server up again.

Thanks and sorry for being so dim.

Frank
Thu May 08 06:37:43 PDT 2008

In Internet Explorer 7 Open Tools - Manage Add-Ons and Enable RDP

--
Frank McCallister SBS MVP
MCP Microsoft Small Business Specialist
COMPUMAC

"Leigh" <Leigh@discussions.microsoft.com> wrote in message
news:1E8FB57B-3C40-4599-85AC-452E7AEAABE2@microsoft.com...
> Im sure this is a real basic question
>
> I recently applied the XP sp3 to one of my clients (stupid)
>
> now when I try to remotely connect to my SBS2003 box from this client I
> get
> the following error.
>
> Remote Desktop Web Connection ActiveX control could not be installed. A
> connection cannot be made without a working installed version of the
> control.
> Please contact the server administrator.
>
> Then I get "an invalid server name was specified." (looks ok to me I
> havent
> changed its name)
>
> I wish I wasnt the server administrator !!
>
> Can any one advise me where I can find this ActiveX control thingy and how
> I
> can reinstall it to get my remote desktop connection to the server up
> again.
>
> Thanks and sorry for being so dim.

Lanwench
Thu May 08 06:16:20 PDT 2008

Leigh <Leigh@discussions.microsoft.com> wrote:
> Im sure this is a real basic question
>
> I recently applied the XP sp3 to one of my clients (stupid)
>
> now when I try to remotely connect to my SBS2003 box from this client
> I get the following error.
>
> Remote Desktop Web Connection ActiveX control could not be installed.
> A connection cannot be made without a working installed version of
> the control. Please contact the server administrator.
>
> Then I get "an invalid server name was specified." (looks ok to me I
> havent changed its name)
>
> I wish I wasnt the server administrator !!
>
> Can any one advise me where I can find this ActiveX control thingy
> and how I can reinstall it to get my remote desktop connection to the
> server up again.
>
> Thanks and sorry for being so dim.

I don't see "dim" here. :)

I'm presuming that XP SP2 computers can still connect, so what happens if
you uninstall SP3 on this box? I don't know about others here, but I don't
tend to install service packs until they've been out for a little while -
make other people be the guinea pigs. SP3 brings some performance
enhancements but isn't as critical as, say, SP2 was. I'd try uninstalling it
and see what happens.

Leigh
Thu May 08 07:41:03 PDT 2008

Thank you Frank

Very Straight Forward You are a diamond

Best regards

"Frank McCallister SBS MVP" wrote:

> In Internet Explorer 7 Open Tools - Manage Add-Ons and Enable RDP
>
> --
> Frank McCallister SBS MVP
> MCP Microsoft Small Business Specialist
> COMPUMAC
>
> "Leigh" <Leigh@discussions.microsoft.com> wrote in message
> news:1E8FB57B-3C40-4599-85AC-452E7AEAABE2@microsoft.com...
> > Im sure this is a real basic question
> >
> > I recently applied the XP sp3 to one of my clients (stupid)
> >
> > now when I try to remotely connect to my SBS2003 box from this client I
> > get
> > the following error.
> >
> > Remote Desktop Web Connection ActiveX control could not be installed. A
> > connection cannot be made without a working installed version of the
> > control.
> > Please contact the server administrator.
> >
> > Then I get "an invalid server name was specified." (looks ok to me I
> > havent
> > changed its name)
> >
> > I wish I wasnt the server administrator !!
> >
> > Can any one advise me where I can find this ActiveX control thingy and how
> > I
> > can reinstall it to get my remote desktop connection to the server up
> > again.
> >
> > Thanks and sorry for being so dim.
>

Leigh
Thu May 08 07:55:02 PDT 2008

Thanks Lanwench

Franks solution worked a treat so maybe no more probs here with sp3
Reason for installing is because im an impatient individual that likes all
the latest bits. ( mental note to self "DONT DO IT" )

Uninstalling was my next trip but not necessary now I hope.

Thank you for your contribution.
May be someone can help me with my VPN question above ???

"Lanwench [MVP - Exchange]" wrote:

> Leigh <Leigh@discussions.microsoft.com> wrote:
> > Im sure this is a real basic question
> >
> > I recently applied the XP sp3 to one of my clients (stupid)
> >
> > now when I try to remotely connect to my SBS2003 box from this client
> > I get the following error.
> >
> > Remote Desktop Web Connection ActiveX control could not be installed.
> > A connection cannot be made without a working installed version of
> > the control. Please contact the server administrator.
> >
> > Then I get "an invalid server name was specified." (looks ok to me I
> > havent changed its name)
> >
> > I wish I wasnt the server administrator !!
> >
> > Can any one advise me where I can find this ActiveX control thingy
> > and how I can reinstall it to get my remote desktop connection to the
> > server up again.
> >
> > Thanks and sorry for being so dim.
>
> I don't see "dim" here. :)
>
> I'm presuming that XP SP2 computers can still connect, so what happens if
> you uninstall SP3 on this box? I don't know about others here, but I don't
> tend to install service packs until they've been out for a little while -
> make other people be the guinea pigs. SP3 brings some performance
> enhancements but isn't as critical as, say, SP2 was. I'd try uninstalling it
> and see what happens.
>
>
>

Frank
Thu May 08 11:31:35 PDT 2008

Some say that Diamond is in the Rough :>)

--
Frank McCallister SBS MVP
MCP Microsoft Small Business Specialist
COMPUMAC

"Leigh" <Leigh@discussions.microsoft.com> wrote in message
news:8A4CCB09-287F-4B0B-80F1-11413BD7310F@microsoft.com...
> Thank you Frank
>
> Very Straight Forward You are a diamond
>
> Best regards
>
> "Frank McCallister SBS MVP" wrote:
>
>> In Internet Explorer 7 Open Tools - Manage Add-Ons and Enable RDP
>>
>> --
>> Frank McCallister SBS MVP
>> MCP Microsoft Small Business Specialist
>> COMPUMAC
>>
>> "Leigh" <Leigh@discussions.microsoft.com> wrote in message
>> news:1E8FB57B-3C40-4599-85AC-452E7AEAABE2@microsoft.com...
>> > Im sure this is a real basic question
>> >
>> > I recently applied the XP sp3 to one of my clients (stupid)
>> >
>> > now when I try to remotely connect to my SBS2003 box from this client I
>> > get
>> > the following error.
>> >
>> > Remote Desktop Web Connection ActiveX control could not be installed. A
>> > connection cannot be made without a working installed version of the
>> > control.
>> > Please contact the server administrator.
>> >
>> > Then I get "an invalid server name was specified." (looks ok to me I
>> > havent
>> > changed its name)
>> >
>> > I wish I wasnt the server administrator !!
>> >
>> > Can any one advise me where I can find this ActiveX control thingy and
>> > how
>> > I
>> > can reinstall it to get my remote desktop connection to the server up
>> > again.
>> >
>> > Thanks and sorry for being so dim.
>>

SuperGumby
Thu May 08 14:42:48 PDT 2008

but a diamond none the less :-)

"Frank McCallister SBS MVP" <anonymous> wrote in message
news:D16A2926-4E41-4557-973B-4FBD4784286E@microsoft.com...
> Some say that Diamond is in the Rough :>)
>
> --
> Frank McCallister SBS MVP
> MCP Microsoft Small Business Specialist
> COMPUMAC
>
> "Leigh" <Leigh@discussions.microsoft.com> wrote in message
> news:8A4CCB09-287F-4B0B-80F1-11413BD7310F@microsoft.com...
>> Thank you Frank
>>
>> Very Straight Forward You are a diamond
>>
>> Best regards
>>
>> "Frank McCallister SBS MVP" wrote:
>>
>>> In Internet Explorer 7 Open Tools - Manage Add-Ons and Enable RDP