v-gzwang
Wed Jun 04 00:04:52 PDT 2008
Hi Ken,
Thanks for your reply.
I've noticed that you posted multiple issues in this thread. Generally,
we answer one question per post in the newsgroups. In order to concentrate
fully on each of these problems we ask that you post them as separate
threads. That way each issue can receive full attention from the Support
Professional to whom it is assigned. This will also make the thread more
clear and consistent for your reference. Please feel free to open different
posts for these questions. We will be very glad to work with you.
Personnally, I would like to suggest that you check the below:
1. Upgrade your canon device driver to newest version.
Upgrade the driver of Canon device
http://www.canon.com.au/products/multifunctionals/multifunctional_digital_de
vices/ir2020_drivers.aspx
2. Use another account to access SBS share folder server.
3. Plesae check if there are any password cache on the server which is
holding your Canon device and clear it. To do this, please check below:
a. Open Control Panel, double click User account.
b. Expand to Advanced tab and click Manage Passwords.
c. Delete the records there and test again.
4. Open dsa.msc on your SBS server, make sure the account you are using to
access file share is not locked.
5. If possible, you may like to replace the NIC of your server which is
holding the canon device as a test.
Hope it helps.
Thank you for your patience and understanding.
Best regards,
Gary Wang(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check
http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Problem with Connect Computer Wizard
| thread-index: AcjFo8o+NcHViI/pTtyArQDzIBGEnA==
| X-WBNR-Posting-Host: 207.46.19.168
| From: =?Utf-8?B?VkFEQSBLRU4=?= <VADAKEN@discussions.microsoft.com>
| References: <FD04C954-19DD-477D-B557-606E8AEE7325@microsoft.com>
<1CD0EB02-9854-4331-A204-9A565F8A39B8@microsoft.com>
<thKQxMWxIHA.4564@TK2MSFTNGHUB02.phx.gbl>
| Subject: RE: Problem with Connect Computer Wizard
| Date: Tue, 3 Jun 2008 11:01:04 -0700
| Lines: 160
| Message-ID: <6DAE53E4-878E-4221-8C5F-3914629E66F7@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 8bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:110539
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Gary
|
| Thanks for your response.
|
| I have done this with the Canon machines, but it was Server 2000. I did
go
| over the settings this time with Canon and they said they were correct.
|
| When you set up an address on the Canon you can click â??browseâ??and it
sees
| the domain. I can then click down and it sees the server and all the
| workstations. Then when I click on the server it asks for a user name
and
| password. I type them in, but then get a message that says it cannot
find
| it, check your spelling, etc.
|
| Thanks again.
|
| Ken
|
|
| "Guozhen Wang[MSFT]" wrote:
|
| > Hello Ken,
| >
| > Thanks for your update.
| >
| > However, please understand there are maybe some specific settings on
your
| > Canon device for it to communicate with SBS. So we recommend that you
| > contact Canon's techincal support at first to make sure it can support
to
| > save files to file share in domain environment and how to.
| >
| > Also, when the prompt pops up for credential, you should use the format
as:
| > YourSBSDomainName\DomainAccountname to get access to SBS server.
| >
| > If there are any update or further issue, please feel free to let me
know,
| > I am happy to provide further assistance.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Gary Wang(MSFT)
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check
http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Problem with Connect Computer Wizard
| > | thread-index: AcjFJ0/LGLBJ8yzQREiHG43EPRst4A==
| > | X-WBNR-Posting-Host: 207.46.19.197
| > | From: =?Utf-8?B?VkFEQSBLRU4=?= <VADAKEN@discussions.microsoft.com>
| > | References: <FD04C954-19DD-477D-B557-606E8AEE7325@microsoft.com>
| > | Subject: RE: Problem with Connect Computer Wizard
| > | Date: Mon, 2 Jun 2008 20:10:01 -0700
| > | Lines: 43
| > | Message-ID: <1CD0EB02-9854-4331-A204-9A565F8A39B8@microsoft.com>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 8bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:110452
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | I finally gave up and installed a 2nd NIC and now I am able to
connect
| > the
| > | client computers.
| > |
| > | I still have a problem with a Canon ir2020 Multifunction machine. It
is
| > | assigned a static IP and I can access and manage it through Internet
| > | Explorer. I can print to the machine, but when I try to scan a
document,
| > I
| > | cannot save it to a shared folder on the server. The control panel
on
| > the
| > | Canon has the capability to store addresses using SMB. It sees the
| > server
| > | then asks for user name and password, but then says it cannot find
the
| > user.
| > | I tried adding a GPO to shutoff SMB signing, but that didn�t
work.
| > Around
| > | the same time the built-in Administrator account lost it�s
| > authorization to
| > | do things like open a web page or open Monitoring and reporting.
| > |
| > | I have tried so many things, but cannot get this to work. I was able
to
| > | scan a document to a workstation before it was placed on the domain.
I
| > also
| > | once was able to save it to workstation on the domain, but only when
set
| > up
| > | on the Canon. When I tried to set it up through the web browser it
| > didn�t
| > | work.
| > |
| > | Thank you.
| > |
| > | Ken
| > |
| > |
| > | "VADA KEN" wrote:
| > |
| > | > I am setting up a new SBS 2003 R2 Standard Server and Win XP Pro
| > | > workstations. The server has only one NIC. I am having problems
| > setting up
| > | > the workstations. I was successful on the first computer, after
| > initial
| > | > problems, but I don�t remember what I did. I have internet
| > connectivity, but
| > | > when I try to run the Connect Computer Wizard it cannot find the
server.
| > | >
| > | > I have tried using just a router (D-Link DI-704) and a firewall
| > appliance
| > | > (Freeguard 100). With the firewall I set the primary DNS to the
| > internal
| > | > adapter on the SBS. If I explore Complete Network I can logon and
view
| > the
| > | > server.
| > | >
| > | > I am also having a problem with a Canon multifunction machine. I
can
| > print
| > | > to it set up a network printer with a static IP address, but I get
an
| > error
| > | > when I try to scan documents and send them to a shared folder on
the
| > server.
| > | >
| > | > Thank you
| > | >
| > |
| >
| >
|