Allistair
Sun Sep 21 10:15:04 PDT 2008
Thanks, once again, Dave.
I'll give it a try and see if it makes a difference.
Many thanks for your suggestions,
Al
"Dave Nickason [SBS MVP]" <gwdibble@NOSPAM.frontiernet.net> wrote in message
news:uO1QtA2GJHA.2408@TK2MSFTNGP04.phx.gbl...
> One more thing you could try. Go into Services and temporarily stop the
> SQL instances, and see if you get a better result with Outlook then. That
> might indicate a problem with resources on the SBS. There are ways to
> throttle back the memory usage of the SQL instances, but there's no point
> in considering that until you're sure it'll make a difference.
>
> I would expect that if your Exchange databases are cramped for space, that
> could be an issue. You're doing regular online backups every night to
> clear out the Exchange transaction logs, right? I would expect that
> Exchange would complain like crazy if it had insufficient space (in the
> application log), and if it runs out, it'll dismount the databases. I
> keep at least 20% free space on my Exchange partition, and that's 20% of
> the maximum - including all the logs it's created up to right before the
> online backup.
>
> Antivirus configuration could play a part in this, although that seems
> doubtful given that the problem occurred right after installing ISA. If I
> had to take one wild guess, I'd think maybe you've got ISA logging to SQL,
> and the SQL logging database is grabbing up RAM. But I'd start by testing
> with my first suggestion, shutting down the SQL instances to see if that
> helps the Outlook/Exchange issue.
>
> "Allistair Lomax" <allistairlomax@hotmail.co.uk> wrote in message
> news:eAslKvwGJHA.4760@TK2MSFTNGP05.phx.gbl...
>> Thanks for replying Dave, I appreciate it.
>>
>> Yes, I did run CIECW after the install, as per instructed. I assumed that
>> would configure the rules as normal.
>>
>> I've been checking the logs on the server very closely since ISA was
>> installed, and nothing I consider as significant has appeared. It hadn't
>> occurred to me to check the event logs on the workstations. The only
>> thing I can find in the Application event log regarding Outlook is this
>> "The store C:\Users\<deleted>\AppData\Local\Microsoft\Outlook\SharePoint
>> Lists.pst has detected a catalog checkpoint." There is nothing in the
>> System log.
>>
>> I have had trouble with memory issues on the server. The server has
>> access to 4GB of RAM, but usage displays that about 3.5GB of that is
>> regularly in use. The box has 2 Quad Pro processors, and frankly they are
>> hardly being touched by the usage on the server. There is a lot running
>> on that server with various instances of SQL Server, (a notorious
>> memory-gobbler). Hard Disk space is running short on the system drive,
>> with about 3.7GB free on a 40GB partition. I had wondered whether that
>> might be slowing Exchange 2003 down.
>>
>> Otherwise everything seems to functioning as normal. Only other thing I
>> had noticed was a slow down in OWA.
>>
>> I will try your suggestion about creating a new mail profile and see if
>> that has any effect.
>>
>> Many thanks,
>> Al
>> "Dave Nickason [SBS MVP]" <gwdibble@NOSPAM.frontiernet.net> wrote in
>> message news:e2B45kpGJHA.4760@TK2MSFTNGP05.phx.gbl...
>>> Did you re-run the CEICW after installing ISA? If not, I'd start
>>> there - it will do all the ISA configuration for you.
>>>
>>> Regardless, it doesn't seem like installing ISA on the server should
>>> effect Outlook performance. Have you checked the logs on the SBS and
>>> the workstations to see if any errors are being logged? Have you looked
>>> at Task Manager to see if there's any kind of an issue with CPU or RAM?
>>>
>>> Are you having any other symptoms from these workstations? For example,
>>> does access to file shares and the Internet appear to be functioning
>>> normally?
>>>
>>> What happens if you create a new mail profile for one user - still slow?
>>>
>>>
>>>
>>> "Allistair Lomax" <allistairlomax@hotmail.co.uk> wrote in message
>>> news:exlFLfoGJHA.2156@TK2MSFTNGP05.phx.gbl...
>>>>I finally gave into temptation and installed ISA Server on my sbs2003
>>>>box. Outlook has been dreadful ever since, taking a very long time to
>>>>fetch data from the Exchange server. This definitely was not a problem
>>>>before the installation. I was wondering if I have misconfigured some
>>>>rule.
>>>>
>>>> Anyone have any similar problems? Would be intrested to hear.
>>>>
>>>> Al
>>>
>>
>