v-terliu
Wed Apr 09 19:18:24 PDT 2008
Hello Jim,
Thank you for your reply.
Please feel free to take your time.
If there's anything else about this issue I can do for you, please do not
hesitate to let me know.
Thank you and have a nice day,
Best regards,
Terence Liu(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check
http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Home page
| thread-index: AciaGNROO3+C5XjbSoeu7VQvbpJb+w==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?SmltIE0=?= <JimM@discussions.microsoft.com>
| References: <F24BD4F3-0BBF-439F-9D88-C6C94EF5EC68@microsoft.com>
<#$7HIOOkIHA.4536@TK2MSFTNGP06.phx.gbl>
<#SVAuTRkIHA.5584@TK2MSFTNGP02.phx.gbl>
<A49BA93E-7429-45D7-9215-CC4BC265BF78@microsoft.com>
<fq5hNP#kIHA.1500@TK2MSFTNGHUB02.phx.gbl>
| Subject: Re: Home page
| Date: Wed, 9 Apr 2008 01:08:01 -0700
| Lines: 235
| Message-ID: <361E33BA-83DA-4CE6-BEDE-7D5C0D2DA95B@microsoft.com>
| MIME-Version: 1.0
| Content-Type: text/plain;
| charset="Utf-8"
| Content-Transfer-Encoding: 7bit
| X-Newsreader: Microsoft CDO for Windows 2000
| Content-Class: urn:content-classes:message
| Importance: normal
| Priority: normal
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:102186
| NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Thanks for your input, I will give this a try
| --
| Jim M
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Jim,
| >
| > Thank you for posting here. Let's also thank Cris and Russ for the
input.
| >
| > According to your description, I understand that you unable to access
RWW
| > on SBS . If I have misunderstood the problem, please don't hesitate to
let
| > me know.
| >
| > Based on my research, I suggest we try the following steps to see if we
can
| > resolve this issue:
| >
| > Please rerun the CEICW to make sure your SBS 2003 server have right
network
| > configuration, I suggest you try to run the CEICW to reconfigure the
SBS:
| >
| > Go through the follow KB and rerun CEICW carefully.
| >
| > How to configure Internet access in Windows Small Business Server 2003
| >
http://support.microsoft.com/kb/825763/en-us
| >
| > Detailed steps for your reference:
| >
| > a. On the SBS 2003 Server open the Server Management console. Go to
| > Standard Management\To Do List.
| >
| > b. Click the "Connect to the Internet" link.
| >
| > c. When navigating to the Firewall page, select "Enable firewall" and
click
| > Next.
| >
| > d. On the "Services Configuration" page, select all the items and then
| > click Next.
| >
| > e. On the "Web Services Configuration" page, make sure "Allow access to
the
| > entire Web site from the Internet" is selected. If you select "Allow
access
| > to only the following Web site services from the Internet", make sure
all
| > items in the list are selected. Click Next.
| >
| > f. On the "Web Server Certificate" page, choose to create a new Web
server
| > certificate and then type the public domain name (your public DNS name)
| > that you will use to access OWA and RWW (for example, if your public
domain
| > name that you use to access the sites is www.xyz.com, you should type
| > www.xyz.com as the new certificate name).
| >
| > g. Go through the remaining steps.
| >
| > Then, try to access the RWW thru
http://SBSname/remote from internal
| > clients.
| >
| > If we cannot resolve the issue after we perform the above steps, please
| > help me collect some information for further investigation:
| >
| > 1. Can you access RWW from external thru https://www.xyz.com/remote?
| >
| > 2. Can you access RWW from SBS itself thru
http://localhost/remote?
| >
| > 3. Can you access OWA or companyweb from internal clients?
| >
| > 4. Please capture screenshots on the error messages and send the
pictures
| > to me at v-terliu@microsoft.com.
| >
| > 5. Gather IIS log:
| >
| > a. Open IIS snap-in.
| >
| > b. Right click Default Web Site and click Properties.
| >
| > c. Uncheck the "Enable Logging" box and click Apply.
| >
| > d. Go to C:\WINDOWS\system32\LogFiles\W3SVC1 folder and move all files
to a
| > backup location.
| >
| > e. Check "Enable Logging" box and click OK.
| >
| > f. Run IISReset command.
| >
| > g. Reproduce the problem and send the log file in
| > C:\WINDOWS\system32\LogFiles\W3SVC1 folder to me for research.
| >
| > 6. Gather IIS Metabase:
| >
| > 1) Download the IIS Resource Kit tools from the following page:
| >
http://www.microsoft.com/downloads/details.aspx?FamilyId=56FC92EE-A71A-4C73-
| > B628-ADE629C89499&displaylang=en
| >
| > 2) Install it, run MBExplorer (Metabase Explorer)
| >
| > 3) Right click the "LM" node and choose "Export to file".
| >
| > 4) Specify a file name, specify the password and finish the export.
| >
| > 5) Send the file and the password to v-terliu@microsoft.com
| >
| > 6. Can you connect SBS thru RDP from internal clients?
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu(MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check
http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Home page
| > | thread-index: AciTFAeQyO968MBfRwSFYPzx8vsFcg==
| > | X-WBNR-Posting-Host: 207.46.19.168
| > | From: =?Utf-8?B?SmltIE0=?= <JimM@discussions.microsoft.com>
| > | References: <F24BD4F3-0BBF-439F-9D88-C6C94EF5EC68@microsoft.com>
| > <#$7HIOOkIHA.4536@TK2MSFTNGP06.phx.gbl>
| > <#SVAuTRkIHA.5584@TK2MSFTNGP02.phx.gbl>
| > | Subject: Re: Home page
| > | Date: Mon, 31 Mar 2008 02:46:01 -0700
| > | Lines: 59
| > | Message-ID: <A49BA93E-7429-45D7-9215-CC4BC265BF78@microsoft.com>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:100597
| > | NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | We access by
http:\\servername\
| > |
| > | and then click on the remote web workplace link.
| > |
| > | I have just started with the company and to be honest, not sure what
| > other
| > | admins have done with the server.
| > |
| > | Thanks!
| > | --
| > | Jim M
| > |
| > |
| > | "Russ (SBITS.Biz)" wrote:
| > |
| > | > and what do you mean,
| > | > The installation has been amended?
| > | >
| > | > Meaning the SBS wasn't installed Fully?
| > | >
| > | > Russ
| > | >
| > | > --
| > | >
| > | > SBITS.Biz
| > | > Microsoft Gold Certified Partner
| > | > Microsoft Certified Small Business Specialist.
| > | > MCP, MCPS, MCNPS, (MCP-SBS)
| > | > World Wide Remote SBS2003 Support -
http://www.SBITS.Biz
| > | > Information on Small Business Server 2008 -
http://www.sbs2008.com
| > | > Information on Essentials Business Server -
http://www.ebs2008.com
| > | >
| > | >
| > | >
| > | > -
| > | >
| > | > "Cris Hanna [SBS-MVP]" <crisnospamhanna@cpunospamservices.net>
wrote
| > in message news:%23$7HIOOkIHA.4536@TK2MSFTNGP06.phx.gbl...
| > | > what is the URL you are using to connect to RWW
| > | >
| > | > it should be something like
http://mail.domainname.com/remote or
| > https://remote.domainname.com/remote
| > | >
| > | >
| > | > --
| > | > Cris Hanna [SBS-MVP]
| > | > -------------------------------------------------
| > | > Microsoft MVPs
| > | > Independent Experts (MVPs do not work for MS)
| > | > Real World Answers
| > | > ---------------------------------------------------------
| > | > Please do not contact me directly regarding issues
| > | >
| > | > "Jim M" <JimM@discussions.microsoft.com> wrote in message
| > news:F24BD4F3-0BBF-439F-9D88-C6C94EF5EC68@microsoft.com...
| > | > We can access the home page of the sbs2k3 server but when we
click
| > on remote
| > | > web workplace, we get an "The website declined to show this
| > webpage" error.
| > | > As far as Im aware the installation has been amended although
Im
| > not sure to
| > | > which extent. Should a re-install of IIS resolve this issue?
| > | >
| > | > Thanks!
| > | > --
| > | > Jim M
| > |
| >
| >
|