Hang: When Adding New user at "Configuring Group Membership Settings"

Greetings:

Every time I try to add users using either a template or manually, the Add
User Wizard hangs
at the 50% mark during the "Configuring Group Membership Settings" phase

This makes me have to Kill the app in Taskmanager in order to close the
wizard. I can't imagine
subsequent users being configured correctly after this.

Using SBS 2003 Premium Edition with all updates to date.

Thank you for any assistance you can offer.
d

Karl
Tue Jun 15 02:44:03 CDT 2004

Jack,

Are you running a dual CPU machine by any chance?

If so, check your application event log for an error message that has a path
that has f: and titanium in it. Also, you might find that the new user
wizard as well as the group membership problem has not created a mailbox for
the user.

If you have that, there is a hotfix available from MS that fixes a problem.
It only affected dual CPU boxes and gave the symptoms on not creating group
membership properly and not creating the exchange mailbox correctly.

Hope this helps




"Jack Trash" <nobody@no.com> wrote in message
news:u$cFAopUEHA.2360@TK2MSFTNGP10.phx.gbl...
> Greetings:
>
> Every time I try to add users using either a template or manually, the Add
> User Wizard hangs
> at the 50% mark during the "Configuring Group Membership Settings" phase
>
> This makes me have to Kill the app in Taskmanager in order to close the
> wizard. I can't imagine
> subsequent users being configured correctly after this.
>
> Using SBS 2003 Premium Edition with all updates to date.
>
> Thank you for any assistance you can offer.
> d
>
>

Jack
Tue Jun 15 03:49:33 CDT 2004

Karl,

That is exactly what happened. I have a dual xeon 2.4 ghz server. The
event log reports in MSexchange AL
an Unhandled Exception in f:\titanium\.......\lservagent.cpp (line 4511 /
and line 1380)

I checked the msft site and found the following link to the issue:

http://support.microsoft.com/default.aspx?scid=kb;en-us;837444

I tried the workaround by restarting the System Attendent service (and of
course the dependent store service) and
a subsequent new user creation worked fine.

The site recommended waiting until the next service pack, I will do so if
this doesn't become too problematic unless
you all think I should do otherwise.

Thanks Karl.

D

"Karl Middleton" <nospam@nospam.com> wrote in message
news:OZ5PgwqUEHA.220@TK2MSFTNGP10.phx.gbl...
> Jack,
>
> Are you running a dual CPU machine by any chance?
>
> If so, check your application event log for an error message that has a
path
> that has f: and titanium in it. Also, you might find that the new user
> wizard as well as the group membership problem has not created a mailbox
for
> the user.
>
> If you have that, there is a hotfix available from MS that fixes a
problem.
> It only affected dual CPU boxes and gave the symptoms on not creating
group
> membership properly and not creating the exchange mailbox correctly.
>
> Hope this helps
>
>
>
>
> "Jack Trash" <nobody@no.com> wrote in message
> news:u$cFAopUEHA.2360@TK2MSFTNGP10.phx.gbl...
> > Greetings:
> >
> > Every time I try to add users using either a template or manually, the
Add
> > User Wizard hangs
> > at the 50% mark during the "Configuring Group Membership Settings" phase
> >
> > This makes me have to Kill the app in Taskmanager in order to close the
> > wizard. I can't imagine
> > subsequent users being configured correctly after this.
> >
> > Using SBS 2003 Premium Edition with all updates to date.
> >
> > Thank you for any assistance you can offer.
> > d
> >
> >
>
>

Marina
Tue Jun 15 04:48:37 CDT 2004

Hi Jack,

That SP1 for Exchange 2003 is already out.

--
Regards,

Marina
Microsoft SBS-MVP

"Jack Trash" <nobody@no.com> schreef in bericht
news:Ov8pKWrUEHA.3332@tk2msftngp13.phx.gbl...
> Karl,
>
> That is exactly what happened. I have a dual xeon 2.4 ghz server. The
> event log reports in MSexchange AL
> an Unhandled Exception in f:\titanium\.......\lservagent.cpp (line 4511 /
> and line 1380)
>
> I checked the msft site and found the following link to the issue:
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;837444
>
> I tried the workaround by restarting the System Attendent service (and of
> course the dependent store service) and
> a subsequent new user creation worked fine.
>
> The site recommended waiting until the next service pack, I will do so if
> this doesn't become too problematic unless
> you all think I should do otherwise.
>
> Thanks Karl.
>
> D
>
> "Karl Middleton" <nospam@nospam.com> wrote in message
> news:OZ5PgwqUEHA.220@TK2MSFTNGP10.phx.gbl...
> > Jack,
> >
> > Are you running a dual CPU machine by any chance?
> >
> > If so, check your application event log for an error message that has a
> path
> > that has f: and titanium in it. Also, you might find that the new user
> > wizard as well as the group membership problem has not created a mailbox
> for
> > the user.
> >
> > If you have that, there is a hotfix available from MS that fixes a
> problem.
> > It only affected dual CPU boxes and gave the symptoms on not creating
> group
> > membership properly and not creating the exchange mailbox correctly.
> >
> > Hope this helps
> >
> >
> >
> >
> > "Jack Trash" <nobody@no.com> wrote in message
> > news:u$cFAopUEHA.2360@TK2MSFTNGP10.phx.gbl...
> > > Greetings:
> > >
> > > Every time I try to add users using either a template or manually, the
> Add
> > > User Wizard hangs
> > > at the 50% mark during the "Configuring Group Membership Settings"
phase
> > >
> > > This makes me have to Kill the app in Taskmanager in order to close
the
> > > wizard. I can't imagine
> > > subsequent users being configured correctly after this.
> > >
> > > Using SBS 2003 Premium Edition with all updates to date.
> > >
> > > Thank you for any assistance you can offer.
> > > d
> > >
> > >
> >
> >
>
>

a-cames
Sun Jun 20 17:19:26 CDT 2004


--------------------
| From: "Jack Trash" <nobody@no.com>
| References: <u$cFAopUEHA.2360@TK2MSFTNGP10.phx.gbl>
<OZ5PgwqUEHA.220@TK2MSFTNGP10.phx.gbl>
| Subject: Re: When Adding New user at "Configuring Group Membership
Settings"
| Date: Tue, 15 Jun 2004 01:49:33 -0700
| Lines: 70
| X-Priority: 3
| X-MSMail-Priority: Normal
| X-Newsreader: Microsoft Outlook Express 6.00.2800.1409
| X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2800.1409
| Message-ID: <Ov8pKWrUEHA.3332@tk2msftngp13.phx.gbl>
| Newsgroups: microsoft.public.windows.server.sbs
| NNTP-Posting-Host: evrtwa1-ar5-4-65-007-098.evrtwa1.dsl-verizon.net
4.65.7.98
| Path:
cpmsftngxa10.phx.gbl!TK2MSFTFEED01.phx.gbl!TK2MSFTNGP08.phx.gbl!tk2msftngp13