I have a problem that involves SBS2003, Exchange Server and POP3 mail.
Brand new installation, all patches and SP applied.
Currently using POP3 from ISP until domain name based accounts can be set
up, and will need to continue it for several months until all clients are
converted to new email addresses.
Outgoing email works fine (forwarded to host).
POP3 retrieval works, and appears to deliver the messages to the appropriate
mailboxes.
The event log has no errors. Shows opening the pop3 accounts, downloading,
and delivering, then closing out.
I can go into message tracking and search for and pull up messages for any
given user. They're all there w/ dates, times, who from, etc.).
Of course, I can't read the emails - just know that they are there. And
that's one of my questions: is there any way to actually read these emails?
When I try to retrieve these emails via Outlook 2003 (SP3, all patches), it
finds nothing there. I have tried reconfiguring Outlook settings (removing
the Exchange account, rebooting, adding the Exchange account again). All
that did was to delete all the cached info on the local workstation and give
me a blank account. I definitely have the correct login/passwords on the
Exchange accounts.
On day 1, the email was actually working, then stopped on day 2 for no known
reason. ie: absolutely no changes to Exchange or POP3 settings. Only change
that day was to install Kaspersky's Enterprise Space Security, which appears
to be functioning correctly.
So my questions are:
Is there any way to read those emails if I cannot retrieve them through
Outlook?
Is it a POP3 problem, an Outlook problem, an Exchange problem, or a
Kaspersky problem?
Any chance that uninstalling and reinstalling the POP3 connector would help?
Is there anything that you can think of that would cause this?
Even without an answer, any ideas on direction for troubleshooting would be
greatly appreciated.