v-robmen
Mon May 12 04:25:52 PDT 2008
Hello,
Thank you for your post.
My name is Robbin Meng, and it is my pleasure to work with you on this
issue!
Please allow me to confirm that my understandings are correct. As I
understand it, the issue is:
When users are receiving email by Outlook, the incoming new mails will be
delivered into Junk E-mail instead of Inbox.
If I have misunderstood your concerns please feel free to let me know.
As I know the send as permissions will not cause the emails be considered
to junk emails. What anything else did you change?
The recipient email server mark the email as junk, this may be the
recipient email server issue. Please try to send the email to other
external recipient. What's the result?
If you can send email to other external recipient without problem, this may
be the recipient email server or client issue. Please contact the recipient
for assistance. To confirm why it mark your email as junk.
If most external recipients mark your domain email as junk, please go to
the following steps:
As the current situation is not very clear, before we go further, I would
like to provide some suggestions for your reference:
1. What's email system the recipient email server running?
2. What change did you do on Exchange? Can you resolve this issue if your
roll back the changes?
3. Do you run SBS 2003?
4. Do all emails from your domain be marked as junk?
Please have a try and let me know the results at your convenience.
If you have any questions or concerns, please do not hesitate to let me
know.
Thank you for your time and cooperation!
Best regards,
Robbin Meng(MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
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