RWW Cant Download ActiveX Control?

One of the employees here has a tablet PC running Windows XP Tablet PC
Edition 2005 Version 2002. Everything worked fine, but yesterday he updated
windows to SP3 and now, he cant use remote web workplace to connect to his
desktop at work.

On his computer, if i goto the server's IP address, login, and choose
"Connect To Client Desktops" or even "Connect to Server Desktops", it goes to
the other screen and shows the list of computers, but immediatly a window
pops up and says this:

"This portion of the Remote Web Workplace requires the Microsoft Remote
Desktop ActiveX Control. Your browser's security settings may be preventing
you from downloading ActiveX controls. Adjust these settings, and try to
connect again."

Here's the issue, absolutely EVERYTHING in the Security tab for the IE
settings has been changed to either Enabled or Prompt.. Nothing at all is
disabled! I did this for Internet and Local Intranet, and under the trusted
sites ive added the http site and https sites for the server. And still...
it doesnt work! Anyone know why?

Costas
Tue May 13 12:34:59 PDT 2008

Click on 'Trusted Sites' and add the URL to the server (e.g
https://servername.domain.com) If that doesn't help, reset the security to
the default level and try again.

See if that makes any difference
--
Costas


"Mike" <Mike@discussions.microsoft.com> wrote in message
news:F97630A3-1F52-4EE6-8172-8E926149E6A4@microsoft.com...
> One of the employees here has a tablet PC running Windows XP Tablet PC
> Edition 2005 Version 2002. Everything worked fine, but yesterday he
> updated
> windows to SP3 and now, he cant use remote web workplace to connect to his
> desktop at work.
>
> On his computer, if i goto the server's IP address, login, and choose
> "Connect To Client Desktops" or even "Connect to Server Desktops", it goes
> to
> the other screen and shows the list of computers, but immediatly a window
> pops up and says this:
>
> "This portion of the Remote Web Workplace requires the Microsoft Remote
> Desktop ActiveX Control. Your browser's security settings may be
> preventing
> you from downloading ActiveX controls. Adjust these settings, and try to
> connect again."
>
> Here's the issue, absolutely EVERYTHING in the Security tab for the IE
> settings has been changed to either Enabled or Prompt.. Nothing at all is
> disabled! I did this for Internet and Local Intranet, and under the
> trusted
> sites ive added the http site and https sites for the server. And
> still...
> it doesnt work! Anyone know why?

Frank
Tue May 13 13:16:21 PDT 2008

Assuming IE7 go to Tools Manage Add-Ons - Enable or Disable Add-Ons and in
the list displayed you will see RDP as Disabled. Select it and enable it.

This is common failure with SP3 Upgrades.

--
Frank McCallister SBS MVP
MCP Microsoft Small Business Specialist
COMPUMAC

"Mike" <Mike@discussions.microsoft.com> wrote in message
news:F97630A3-1F52-4EE6-8172-8E926149E6A4@microsoft.com...
> One of the employees here has a tablet PC running Windows XP Tablet PC
> Edition 2005 Version 2002. Everything worked fine, but yesterday he
> updated
> windows to SP3 and now, he cant use remote web workplace to connect to his
> desktop at work.
>
> On his computer, if i goto the server's IP address, login, and choose
> "Connect To Client Desktops" or even "Connect to Server Desktops", it goes
> to
> the other screen and shows the list of computers, but immediatly a window
> pops up and says this:
>
> "This portion of the Remote Web Workplace requires the Microsoft Remote
> Desktop ActiveX Control. Your browser's security settings may be
> preventing
> you from downloading ActiveX controls. Adjust these settings, and try to
> connect again."
>
> Here's the issue, absolutely EVERYTHING in the Security tab for the IE
> settings has been changed to either Enabled or Prompt.. Nothing at all is
> disabled! I did this for Internet and Local Intranet, and under the
> trusted
> sites ive added the http site and https sites for the server. And
> still...
> it doesnt work! Anyone know why?

Mike
Tue May 13 13:20:00 PDT 2008

Ive already done that, and it didnt work... I uninstalled SP3 so now the
computer is back to SP2, and i figured maybe Nortin Internet Security was
playing a part in it so i completely uninstalled it and removed all traces of
it. And still, it does the same thing!

"Costas" wrote:

> Click on 'Trusted Sites' and add the URL to the server (e.g
> https://servername.domain.com) If that doesn't help, reset the security to
> the default level and try again.
>
> See if that makes any difference
> --
> Costas
>
>
> "Mike" <Mike@discussions.microsoft.com> wrote in message
> news:F97630A3-1F52-4EE6-8172-8E926149E6A4@microsoft.com...
> > One of the employees here has a tablet PC running Windows XP Tablet PC
> > Edition 2005 Version 2002. Everything worked fine, but yesterday he
> > updated
> > windows to SP3 and now, he cant use remote web workplace to connect to his
> > desktop at work.
> >
> > On his computer, if i goto the server's IP address, login, and choose
> > "Connect To Client Desktops" or even "Connect to Server Desktops", it goes
> > to
> > the other screen and shows the list of computers, but immediatly a window
> > pops up and says this:
> >
> > "This portion of the Remote Web Workplace requires the Microsoft Remote
> > Desktop ActiveX Control. Your browser's security settings may be
> > preventing
> > you from downloading ActiveX controls. Adjust these settings, and try to
> > connect again."
> >
> > Here's the issue, absolutely EVERYTHING in the Security tab for the IE
> > settings has been changed to either Enabled or Prompt.. Nothing at all is
> > disabled! I did this for Internet and Local Intranet, and under the
> > trusted
> > sites ive added the http site and https sites for the server. And
> > still...
> > it doesnt work! Anyone know why?
>

Mike
Tue May 13 13:26:01 PDT 2008

There was no RDP or Remote Anything in the list, but there was only 1
disabled addon, Microsoft Terminal Services Client Control (redist), that
looks close enough to what the problem could be so i enabled it and it
worked! Thanks!!!

"Frank McCallister SBS MVP" wrote:

> Assuming IE7 go to Tools Manage Add-Ons - Enable or Disable Add-Ons and in
> the list displayed you will see RDP as Disabled. Select it and enable it.
>
> This is common failure with SP3 Upgrades.
>
> --
> Frank McCallister SBS MVP
> MCP Microsoft Small Business Specialist
> COMPUMAC
>
> "Mike" <Mike@discussions.microsoft.com> wrote in message
> news:F97630A3-1F52-4EE6-8172-8E926149E6A4@microsoft.com...
> > One of the employees here has a tablet PC running Windows XP Tablet PC
> > Edition 2005 Version 2002. Everything worked fine, but yesterday he
> > updated
> > windows to SP3 and now, he cant use remote web workplace to connect to his
> > desktop at work.
> >
> > On his computer, if i goto the server's IP address, login, and choose
> > "Connect To Client Desktops" or even "Connect to Server Desktops", it goes
> > to
> > the other screen and shows the list of computers, but immediatly a window
> > pops up and says this:
> >
> > "This portion of the Remote Web Workplace requires the Microsoft Remote
> > Desktop ActiveX Control. Your browser's security settings may be
> > preventing
> > you from downloading ActiveX controls. Adjust these settings, and try to
> > connect again."
> >
> > Here's the issue, absolutely EVERYTHING in the Security tab for the IE
> > settings has been changed to either Enabled or Prompt.. Nothing at all is
> > disabled! I did this for Internet and Local Intranet, and under the
> > trusted
> > sites ive added the http site and https sites for the server. And
> > still...
> > it doesnt work! Anyone know why?
>

Costas
Tue May 13 13:28:18 PDT 2008

Since you had SP3 installed, Frank just gave you the answer. Just follow
his instruction.

--
Costas


"Mike" <Mike@discussions.microsoft.com> wrote in message
news:C906375D-EC7E-4D36-85A6-FBB41E7F143F@microsoft.com...
> Ive already done that, and it didnt work... I uninstalled SP3 so now the
> computer is back to SP2, and i figured maybe Nortin Internet Security was
> playing a part in it so i completely uninstalled it and removed all traces
> of
> it. And still, it does the same thing!
>
> "Costas" wrote:
>
>> Click on 'Trusted Sites' and add the URL to the server (e.g
>> https://servername.domain.com) If that doesn't help, reset the security
>> to
>> the default level and try again.
>>
>> See if that makes any difference
>> --
>> Costas
>>
>>
>> "Mike" <Mike@discussions.microsoft.com> wrote in message
>> news:F97630A3-1F52-4EE6-8172-8E926149E6A4@microsoft.com...
>> > One of the employees here has a tablet PC running Windows XP Tablet PC
>> > Edition 2005 Version 2002. Everything worked fine, but yesterday he
>> > updated
>> > windows to SP3 and now, he cant use remote web workplace to connect to
>> > his
>> > desktop at work.
>> >
>> > On his computer, if i goto the server's IP address, login, and choose
>> > "Connect To Client Desktops" or even "Connect to Server Desktops", it
>> > goes
>> > to
>> > the other screen and shows the list of computers, but immediatly a
>> > window
>> > pops up and says this:
>> >
>> > "This portion of the Remote Web Workplace requires the Microsoft Remote
>> > Desktop ActiveX Control. Your browser's security settings may be
>> > preventing
>> > you from downloading ActiveX controls. Adjust these settings, and try
>> > to
>> > connect again."
>> >
>> > Here's the issue, absolutely EVERYTHING in the Security tab for the IE
>> > settings has been changed to either Enabled or Prompt.. Nothing at all
>> > is
>> > disabled! I did this for Internet and Local Intranet, and under the
>> > trusted
>> > sites ive added the http site and https sites for the server. And
>> > still...
>> > it doesnt work! Anyone know why?
>>

BYH
Fri Jul 25 14:50:00 PDT 2008

I am having the same problem with Windows XP p2. However, I could not find
MS Terminal Services Clinet Control nor the MS Remote Desktop ActiveX control
in Manage-Add-on. Please help. Thanks. BYH


"Mike" wrote:

> There was no RDP or Remote Anything in the list, but there was only 1
> disabled addon, Microsoft Terminal Services Client Control (redist), that
> looks close enough to what the problem could be so i enabled it and it
> worked! Thanks!!!
>
> "Frank McCallister SBS MVP" wrote:
>
> > Assuming IE7 go to Tools Manage Add-Ons - Enable or Disable Add-Ons and in
> > the list displayed you will see RDP as Disabled. Select it and enable it.
> >
> > This is common failure with SP3 Upgrades.
> >
> > --
> > Frank McCallister SBS MVP
> > MCP Microsoft Small Business Specialist
> > COMPUMAC
> >
> > "Mike" <Mike@discussions.microsoft.com> wrote in message
> > news:F97630A3-1F52-4EE6-8172-8E926149E6A4@microsoft.com...
> > > One of the employees here has a tablet PC running Windows XP Tablet PC
> > > Edition 2005 Version 2002. Everything worked fine, but yesterday he
> > > updated
> > > windows to SP3 and now, he cant use remote web workplace to connect to his
> > > desktop at work.
> > >
> > > On his computer, if i goto the server's IP address, login, and choose
> > > "Connect To Client Desktops" or even "Connect to Server Desktops", it goes
> > > to
> > > the other screen and shows the list of computers, but immediatly a window
> > > pops up and says this:
> > >
> > > "This portion of the Remote Web Workplace requires the Microsoft Remote
> > > Desktop ActiveX Control. Your browser's security settings may be
> > > preventing
> > > you from downloading ActiveX controls. Adjust these settings, and try to
> > > connect again."
> > >
> > > Here's the issue, absolutely EVERYTHING in the Security tab for the IE
> > > settings has been changed to either Enabled or Prompt.. Nothing at all is
> > > disabled! I did this for Internet and Local Intranet, and under the
> > > trusted
> > > sites ive added the http site and https sites for the server. And
> > > still...
> > > it doesnt work! Anyone know why?
> >