v-terliu
Tue May 13 00:45:26 PDT 2008
Hello Les,
Thank you for your update.
Now you have a domain name vpn.XXX.co.uk for your public network, please
try to connect the RWW via https://vpn.XXX.co.uk/remote/.
Meanwhile, please ensure the domain name vpn.XXX.co.uk resolve to the
public IP of your D-link router.
Then, ensure you forward the TCP port 3389 (RDP) and 443 (HTTPS) and 4125
(RWW) and 1732 (PPTP VPN) and GRE 47 (PPTP VPN) from your D-link router to
SBS. You need to confirm the port forwarding configuration with your D-link
router support.
Note: When you access RWW you get the D-link router admin logon page, that
means your router use the TCP port 443. Please configure the router to use
any port or disable the router external admin logon page.
As you want to connect the SBS via VPN, I suggest you also perform the
following steps:
1) Disable RRAS
a. Schedule a network down time.
b. Please open Routing and Remote Access console on SBS thru run command
"rrasmgmt.msc"
c. Right click the SBSname (local), select Disable Routing and Remote
Access console
2) Run CEICW on SBS
You have to rerun the CEICW to make sure your SBS 2003 server have right
network configuration. Go through the follow KB and Rerun CEICW again
carefully.
How to configure Internet access in Windows Small Business Server 2003
http://support.microsoft.com/kb/825763/en-us
Note: Input "vpn.XXX.co.uk" when you create certificate.
3) Run Remote Access wizard
a. On the Small Business Server 2003-based server, click To Do List in the
left pane of the Server Management console.
b. Under Network Tasks, click Configure Remote Access.
c. Click Next, click Enable Remote Access, click to select the VPN Access
check box, and then click Next.
d. Type the fully qualified public domain name (vpn.XXX.co.uk) of your
server, click Next, and then click Finish.
e. When the wizard is completed, click Close.
4) Then you can access RWW to download Connection Manager or copy the file
from SBS server c:\ ClientApps\Connection Manager\SBSPackage.exe. Please
save the sbspackage.exe file in VPN client computer. Then double-click
SBSPackage.exe to run it. After this file run the "connect to small
business server" will be created and you can use it to connect VPN to your
SBS server.
If there's anything else about this issue I can do for you, please do not
hesitate to let me know.
Thank you and have a nice day,
Best regards,
Terence Liu (MSFT)
Microsoft CSS Online Newsgroup Support
Get Secure! - www.microsoft.com/security
=====================================================
This newsgroup only focuses on SBS technical issues. If you have issues
regarding other Microsoft products, you'd better post in the corresponding
newsgroups so that they can be resolved in an efficient and timely manner.
You can locate the newsgroup here:
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
When opening a new thread via the web interface, we recommend you check the
"Notify me of replies" box to receive e-mail notifications when there are
any updates in your thread. When responding to posts via your newsreader,
please "Reply to Group" so that others may learn and benefit from your
issue.
Microsoft engineers can only focus on one issue per thread. Although we
provide other information for your reference, we recommend you post
different incidents in different threads to keep the thread clean. In doing
so, it will ensure your issues are resolved in a timely manner.
For urgent issues, you may want to contact Microsoft CSS directly. Please
check
http://support.microsoft.com for regional support phone numbers.
Any input or comments in this thread are highly appreciated.
=====================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
--------------------
| Thread-Topic: Cannot Connect via remote desktop
| thread-index: Aci0GBNNlD2QbrcyT+COhXkG55QhFQ==
| X-WBNR-Posting-Host: 207.46.192.207
| From: =?Utf-8?B?TGVzRw==?= <LesG@discussions.microsoft.com>
| References: <AE47C846-7181-41EE-A765-373DBA13EB7E@microsoft.com>
<yjfeCG$sIHA.5848@TK2MSFTNGHUB02.phx.gbl>
| Subject: RE: Cannot Connect via remote desktop
| Date: Mon, 12 May 2008 03:08:07 -0700
| Lines: 186
| Message-ID: <0F31DBD9-95F5-47EA-BEF0-18AE56EDB991@microsoft.com>
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| charset="Utf-8"
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| Newsgroups: microsoft.public.windows.server.sbs
| Path: TK2MSFTNGHUB02.phx.gbl
| Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.server.sbs:107227
| NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| X-Tomcat-NG: microsoft.public.windows.server.sbs
|
| Hi Terence/Cliff,
|
| Yes many thanks for the support, appologies for not providing sufficient
| information.
|
| Therefore please see below.
|
| I want to connect to the Server via a VPN, I have installed ISA, but
going
| through the CEICW wizard this is not mentioned, I assume it is handle as
part
| of the wizard process.
|
| I have 2 NIC cards on board 1 connected to ADSL router other to network
| switch.
|
| I want to have acces by both RWW and RDP. and have setup a Subdomain/IP
of
| our main domain.
|
| I will run through the steps Terence has advised and respond back
| accordingly.
|
| Les
|
|
| "Terence Liu [MSFT]" wrote:
|
| > Hello Customer,
| >
| > Thank you for posting here. Let's also thank Cliff for the input.
| >
| > According to your description, I understand that you unable to RDP to
SBS
| > from external. If I have misunderstood the problem, please don't
hesitate
| > to let me know.
| >
| > Based on my research, I suggest we try the following steps to see if we
can
| > resolve this issue:
| >
| > 1. Please rerun the CEICW to make sure your SBS 2003 server have right
| > network configuration. Go through the follow KB and rerun CEICW
carefully.
| >
| > How to configure Internet access in Windows Small Business Server 2003
| >
http://support.microsoft.com/kb/825763
| >
| > Detailed steps for your reference:
| >
| > a. On the SBS 2003 Server open the Server Management console. Go to
| > Standard Management\To Do List.
| >
| > b. Click the "Connect to the Internet" link.
| >
| > c. When navigating to the Firewall page, select "Enable firewall" and
click
| > Next.
| >
| > d. On the "Services Configuration" page, select all the items and then
| > click Next.
| >
| > e. On the "Web Services Configuration" page, make sure "Allow access to
the
| > entire Web site from the Internet" is selected. If you select "Allow
access
| > to only the following Web site services from the Internet", make sure
all
| > items in the list are selected. Click Next.
| >
| > f. On the "Web Server Certificate" page, choose to create a new Web
server
| > certificate and then type the public domain name (your public DNS name)
| > that you will use to access OWA and RWW (for example, if your public
domain
| > name that you use to access the sites is www.xyz.com, you should type
| > www.xyz.com as the new certificate name).
| >
| > g. Go through the remaining steps.
| >
| > 2. Ensure you forward the TCP port 3389 (RDP) and 443 (HTTPS) and 4125
| > (RWW) from your Internet router/firewall to SBS. You can get more help
from
| > your router/firewall support.
| >
| > 3. Please ensure your public domain name (www.xyz.com in CEICW)
properly
| > resolve to your public IP address. Please contact your ISP to confirm
it.
| >
| > If we cannot resolve the issue after we perform the above steps, please
| > help me collect some information for further investigation:
| >
| > 1. Do you use IP or domain name to connect SBS RDP from external?
| >
| > 2. Please capture screenshots on the RDP error messages and send the
| > pictures to me at v-terliu@microsoft.com
| >
| > 3. Please capture screenshots on the RWW error page and send the
pictures
| > to me at v-terliu@microsoft.com
| >
| > 4. Gather MPS network report on SBS:
| >
| > a. Download MPSrepot_network from
| >
http://download.microsoft.com/download/b/b/1/bb139fcb-4aac-4fe5-a579-30b0bd9
| > 15706/MPSRPT_NETWORK.EXE
| >
| > b. Run MPSRPT_NETWORK.exe.
| >
| > c. The tool will automatically collect the information. This procedure
will
| > take 10~15 minutes.
| >
| > d. Open Windows Explorer, navigate to the folder:
| > %SystemRoot%\MPSReports\Network\Reports\Cab\
| >
| > e. Send the .cab file directly to me at v-terliu@microsoft.com
| >
| > I hope these steps will give you some help.
| >
| > Thanks and have a nice day!
| >
| > Best regards,
| >
| > Terence Liu (MSFT)
| >
| > Microsoft CSS Online Newsgroup Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > This newsgroup only focuses on SBS technical issues. If you have issues
| > regarding other Microsoft products, you'd better post in the
corresponding
| > newsgroups so that they can be resolved in an efficient and timely
manner.
| > You can locate the newsgroup here:
| >
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx
| >
| > When opening a new thread via the web interface, we recommend you check
the
| > "Notify me of replies" box to receive e-mail notifications when there
are
| > any updates in your thread. When responding to posts via your
newsreader,
| > please "Reply to Group" so that others may learn and benefit from your
| > issue.
| >
| > Microsoft engineers can only focus on one issue per thread. Although we
| > provide other information for your reference, we recommend you post
| > different incidents in different threads to keep the thread clean. In
doing
| > so, it will ensure your issues are resolved in a timely manner.
| >
| > For urgent issues, you may want to contact Microsoft CSS directly.
Please
| > check
http://support.microsoft.com for regional support phone numbers.
| >
| > Any input or comments in this thread are highly appreciated.
| > =====================================================
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| > --------------------
| > | Thread-Topic: Cannot Connect via remote desktop
| > | thread-index: Acix9bSqM9u9TNZmT56mz4r6G4jcag==
| > | X-WBNR-Posting-Host: 207.46.19.197
| > | From: =?Utf-8?B?TGVzRw==?= <LesG@discussions.microsoft.com>
| > | Subject: Cannot Connect via remote desktop
| > | Date: Fri, 9 May 2008 09:57:03 -0700
| > | Lines: 19
| > | Message-ID: <AE47C846-7181-41EE-A765-373DBA13EB7E@microsoft.com>
| > | MIME-Version: 1.0
| > | Content-Type: text/plain;
| > | charset="Utf-8"
| > | Content-Transfer-Encoding: 7bit
| > | X-Newsreader: Microsoft CDO for Windows 2000
| > | Content-Class: urn:content-classes:message
| > | Importance: normal
| > | Priority: normal
| > | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992
| > | Newsgroups: microsoft.public.windows.server.sbs
| > | Path: TK2MSFTNGHUB02.phx.gbl
| > | Xref: TK2MSFTNGHUB02.phx.gbl
microsoft.public.windows.server.sbs:106998
| > | NNTP-Posting-Host: tk2msftibfm01.phx.gbl 10.40.244.149
| > | X-Tomcat-NG: microsoft.public.windows.server.sbs
| > |
| > | Hi Guys,
| > |
| > | I had setup remote access to our server and all has been working
fine.
| > | Recently however, I can not connect and keep getting the following
error
| > | message:>
| > |
| > | This computer can't connect to the remote computer.
| > |
| > | Try connecting again.If the problem continues, contact the owner of
the
| > | remote computer or your network administrator.
| > |
| > | I have re-run the internet connection wizard and still have no luck.
If I
| > | try to connect via RWW and enter the url, this cannot resolve the url
and
| > | keep getting error page.
| > |
| > | Working locally it is possible to connect via RWW and Remote Deskstop
| > |
| > | Can anyone suggest anything?
| > |
| > |
| >
| >
|