problems sending mail

Hi all, I have 2 ppcs that have problems. the first is a hp4150.
Problem with this one is that I can send and receive mail but when I try
to create a new a/c an try to send an e-mail a message comes up saying
'system administrator (this message is on the FROM line) - invalid
message recipients' (on the subject line) The following recipients are
invalid......then has the e-mail address I was trying to send to (in the
text area). This ppc
has an old version of skype installed that I use and hope isn't the
cause
as I don't think the newer versions of skype will work on this model.
The other software I have installed that may be causing the problem
is Navman software but I use frequently.
The other ppc is a hp4700 the problem with this one is that I can't send
any emails at all (receiving is ok). Thought it may have been my router
so went to a mates home and tested it there but the same problems occur.
Does anyone have any ideas as to the problem. I know the hp4700 has
worked in the past because it used to belong a friend who sold to it to
me when he upgraded. The only thing I've added is tom tom. The 2nd
problem with the hp4700 is that I can't install 'skype' on it. Message
says something like 'not a windows or Microsoft application.' What
really weird is that when my friend owned it he had skype installed and
it worked fine. Tried to locate an old version of skype to see if it
would make any difference but all the versions I've seen are current.
I'd really appreciate some help if anyone knows what the problems could
be.


Thanks
--
Des

Todd
Fri May 02 08:38:55 PDT 2008


"Person" <People@dollars.demon.co.uk> wrote in message
news:L9$RujCSWrGIFwZb@dollars.demon.co.uk...
> Hi all, I have 2 ppcs that have problems. the first is a hp4150. Problem
> with this one is that I can send and receive mail but when I try to create
> a new a/c an try to send an e-mail a message comes up saying 'system
> administrator (this message is on the FROM line) - invalid message
> recipients' (on the subject line) The following recipients are
> invalid......then has the e-mail address I was trying to send to (in the
> text area).

Pardon my ignorance, but what's an "a/c"?

The e-mail message sounds like a typical "bounce back" message from an
e-mail provider saying a message was undeliverable, and doesn't seem to be
generated by your PPC.

> This ppc
> has an old version of skype installed that I use and hope isn't the cause
> as I don't think the newer versions of skype will work on this model.
> The other software I have installed that may be causing the problem
> is Navman software but I use frequently.

I doubt either of these apps could interfere with the messaging app.

> The other ppc is a hp4700 the problem with this one is that I can't send
> any emails at all (receiving is ok). Thought it may have been my router so
> went to a mates home and tested it there but the same problems occur.
> Does anyone have any ideas as to the problem.

Not without a lot more information. Typically problems sending are
incorrect SMTP settings, or trying to send mail through a foriegn server
(one other than your ISP.)

> I know the hp4700 has worked in the past because it used to belong a
> friend who sold to it to me when he upgraded.

Yes, but it worked with HIS e-mail settings and account, correct? I suspect
your settings are incorrect- perhaps the wrong port setting, you didn't
check "use authentication," etc.

For anyone here to troubleshoot, you'll probably need to tell us (at the
very least!) who the mail provider is, and what settings you've entered.

> The only thing I've added is tom tom.

Again, that's not likely to break the messaging app.

> The 2nd problem with the hp4700 is that I can't install 'skype' on it.
> Message says something like 'not a windows or Microsoft application.'
> What really weird is that when my friend owned it he had skype installed
> and it worked fine. Tried to locate an old version of skype to see if it
> would make any difference but all the versions I've seen are current.
> I'd really appreciate some help if anyone knows what the problems could
> be.

PPCs don't run Windows, but Windows CE (Windows Mobile.) Installing
applications on these devices are handled one of two ways. You either
execute an installer program, typically an .exe file, ON YOUR PC (with the
device connected) and PC installs the program over Activesync. Alternately,
you can copy/download the PPC installer (typically a .cab file) directly to
the device, and tap on it in File Manager and it will install on the device.

The error message you were getting sounds like you were attempting to run
the PC version of the installer on the PPC directly.

The .cab file download is here:
http://www.skype.com/go/getskype-pocketpc-cab

Download that file, copy it to your device and try to run it. If Skype
isn't compatible for your device, you can try Fring at www.fring.com, an
alternate VoIP provider who's all-in-one VoIP app lets you make and receive
Skype calls as well as a number of other VoIP and IM providers.


>
> Thanks
> --
> Des

Des
Fri May 02 09:58:36 PDT 2008



In message <uuInmqGrIHA.2188@TK2MSFTNGP04.phx.gbl>, Todd Allcock
<elecconnec@AmericaOnLine.com> writes
>
>"Person" <People@dollars.demon.co.uk> wrote in message
>news:L9$RujCSWrGIFwZb@dollars.demon.co.uk...
>> Hi all, I have 2 ppcs that have problems. the first is a hp4150.
>>Problem with this one is that I can send and receive mail but when I
>>try to create a new a/c an try to send an e-mail a message comes up
>>saying 'system administrator (this message is on the FROM line) -
>>invalid message recipients' (on the subject line) The following
>>recipients are invalid......then has the e-mail address I was trying
>>to send to (in the text area).
>
>Pardon my ignorance, but what's an "a/c"?

a/c = account
>
The other thing to remember is that with my HP4150 I can send and
receive mail. But for some reason if I configure another account using
the same settings - it doesn't work. I get the same message. That's
what's really weird

>The e-mail message sounds like a typical "bounce back" message from an
>e-mail provider saying a message was undeliverable, and doesn't seem to
>be generated by your PPC.
>
As for bounce back. I called Demon (service provider) on the phone and
had them look at my data coming out. They said the error message comes
up so fast that it wasn't even getting to the router
>> This ppc
>> has an old version of skype installed that I use and hope isn't the cause
>> as I don't think the newer versions of skype will work on this model.
>> The other software I have installed that may be causing the problem
>> is Navman software but I use frequently.
>
>I doubt either of these apps could interfere with the messaging app.
ok
>
>> The other ppc is a hp4700 the problem with this one is that I can't
>>send any emails at all (receiving is ok). Thought it may have been my
>>router so went to a mates home and tested it there but the same
>>problems occur.
>> Does anyone have any ideas as to the problem.
>
>Not without a lot more information. Typically problems sending are
>incorrect SMTP settings, or trying to send mail through a foriegn
>server (one other than your ISP.)
>
SMTP settings are correct and were confirmed when I had my service
provider on the line
>> I know the hp4700 has worked in the past because it used to belong a
>>friend who sold to it to me when he upgraded.
>
>Yes, but it worked with HIS e-mail settings and account, correct? I
>suspect your settings are incorrect- perhaps the wrong port setting,
>you didn't check "use authentication," etc.
When I spoke to my service provider - they said it doesn't need to be
checked

>
>For anyone here to troubleshoot, you'll probably need to tell us (at
>the very least!) who the mail provider is, and what settings you've
>entered.
User info:
my name - xxxxx
user name - xxxxx
password - xxxxx

then account type = pop3
name = xxxxx

server info:

incoming mail = pop3.demon.co.uk
outgoing mail = post.demon.co.uk
domain = xxxxxx

options
(don't need to config. because of the type of account I have - says my
service provider )



>
>> The only thing I've added is tom tom.
>
>Again, that's not likely to break the messaging app.
>
>> The 2nd problem with the hp4700 is that I can't install 'skype' on
>>it. Message says something like 'not a windows or Microsoft
>>application.' What really weird is that when my friend owned it he had
>>skype installed and it worked fine. Tried to locate an old version of
>>skype to see if it would make any difference but all the versions
>>I've seen are current.
>> I'd really appreciate some help if anyone knows what the problems
>>could be.
>
>PPCs don't run Windows, but Windows CE (Windows Mobile.) Installing
>applications on these devices are handled one of two ways. You either
>execute an installer program, typically an .exe file, ON YOUR PC (with
>the device connected) and PC installs the program over Activesync.
>Alternately, you can copy/download the PPC installer (typically a .cab
>file) directly to the device, and tap on it in File Manager and it will
>install on the device.
>
>The error message you were getting sounds like you were attempting to
>run the PC version of the installer on the PPC directly.
>
>The .cab file download is here:
>http://www.skype.com/go/getskype-pocketpc-cab
>
Tried .cab file - still made no difference (not sure if it is the one
you've listed
will try this one shortly
>Download that file, copy it to your device and try to run it. If Skype
>isn't compatible for your device, you can try Fring at www.fring.com,
>an alternate VoIP provider who's all-in-one VoIP app lets you make and
>receive Skype calls as well as a number of other VoIP and IM providers.
>
>
>>
>> Thanks
>> -- Des
>

--
Des

Des
Fri May 02 11:15:36 PDT 2008

In message <uuInmqGrIHA.2188@TK2MSFTNGP04.phx.gbl>, Todd Allcock
<elecconnec@AmericaOnLine.com> writes
>
>PPCs don't run Windows, but Windows CE (Windows Mobile.) Installing
>applications on these devices are handled one of two ways. You either
>execute an installer program, typically an .exe file, ON YOUR PC (with
>the device connected) and PC installs the program over Activesync.
>Alternately, you can copy/download the PPC installer (typically a .cab
>file) directly to the device, and tap on it in File Manager and it will
>install on the device.
>
>The error message you were getting sounds like you were attempting to
>run the PC version of the installer on the PPC directly.
>
>The .cab file download is here:
>http://www.skype.com/go/getskype-pocketpc-cab
>
>Download that file, copy it to your device and try to run it. If Skype
>isn't compatible for your device, you can try Fring at www.fring.com,
>an alternate VoIP provider who's all-in-one VoIP app lets you make and
>receive Skype calls as well as a number of other VoIP and IM providers.
>
Downloaded the .cab file but got a message that said

setup failed
The file "\my documents\skypeforpocketpc.cab" is not a valid windows CE
setup file

Going to visit the other website you've mentioned


Thank you
>>
>> Thanks
>> -- Des
>

--
Des

Todd
Fri May 02 12:06:50 PDT 2008


"Des" <fairs@dtrecords.co.uk> wrote in message
news:BCUjRRB8g0GIFwqf@dollars.demon.co.uk...

> The other thing to remember is that with my HP4150 I can send and receive
> mail. But for some reason if I configure another account using the same
> settings - it doesn't work. I get the same message. That's what's really
> weird

That is really weird. Can you back up the device (there's probably a backup
utility in ROM if it's pre-WM5) then hard-reset it (wipe out all data and
restore it to factory-fresh state) and reconfigure the e-mail? If it works
then, you can reinstall the apps on it one by one and see if one "breaks"
the email. If the experiment is a total bust (e-mail still doesn't work
right away) you can restore from the backup file and be right back where you
started.

>>The e-mail message sounds like a typical "bounce back" message from an
>>e-mail provider saying a message was undeliverable, and doesn't seem to be
>>generated by your PPC.
>>
> As for bounce back. I called Demon (service provider) on the phone and had
> them look at my data coming out. They said the error message comes up so
> fast that it wasn't even getting to the router

Weird. I'm not aware that PPCs can gererate their own bounceback e-mails,,
so something weird is going on.

>>Not without a lot more information. Typically problems sending are
>>incorrect SMTP settings, or trying to send mail through a foriegn server
>>(one other than your ISP.)
>>
> SMTP settings are correct and were confirmed when I had my service
> provider on the line

Ok. I assume you can send e-mail from your PC when using the same internet
connection/router and it's connected to Demon? Demon's help pages indicate
that you can only send Demon e-mail when connected to Demon (that's a
typical ISP SPAM-control measure, particularly when they don't use SMTP
authentication), so it probably won't work when connected to other WiFi APs
(unless they coincidentally happen to be on Demon as well.) Are you certain
the device is connecting to your own router and not, say, a neighbor's on a
different ISP?

>>> I know the hp4700 has worked in the past because it used to belong a
>>> friend who sold to it to me when he upgraded.
>>
>>Yes, but it worked with HIS e-mail settings and account, correct? I
>>suspect your settings are incorrect- perhaps the wrong port setting, you
>>didn't check "use authentication," etc.
> When I spoke to my service provider - they said it doesn't need to be
> checked

Ok, but again, has it ever worked for YOUR e-mail account and suddenly
stopped working, or has it never worked (except for your buddy's e-mail?)

>>For anyone here to troubleshoot, you'll probably need to tell us (at the
>>very least!) who the mail provider is, and what settings you've entered.
> User info:
> my name - xxxxx
> user name - xxxxx
> password - xxxxx
>
> then account type = pop3
> name = xxxxx
>
> server info:
>
> incoming mail = pop3.demon.co.uk
> outgoing mail = post.demon.co.uk
> domain = xxxxxx

I saw no reference to having to enter a domain name on Demon's site. Is
that field blank or populated?


> options
> (don't need to config. because of the type of account I have - says my
> service provider )

It would seem that way based on the website- Demon's settings are simple
enough.

>>The error message you were getting sounds like you were attempting to run
>>the PC version of the installer on the PPC directly.
>>
>>The .cab file download is here:
>>http://www.skype.com/go/getskype-pocketpc-cab
>>
> Tried .cab file - still made no difference (not sure if it is the one
> you've listed
> will try this one shortly

Is your 4700 running WM2003 or WM5? IIRC, the newer versions of Skype run
on WM5+ only. You might have to email Skype and see if they'll send you an
older version for WM2003. (The Skype site has VERY little info on the PPC
requirements, but IIRC, they used to offer separate versions for the
different WM revisions.)

>>Download that file, copy it to your device and try to run it. If Skype
>>isn't compatible for your device, you can try Fring at www.fring.com, an
>>alternate VoIP provider who's all-in-one VoIP app lets you make and
>>receive Skype calls as well as a number of other VoIP and IM providers.

Sadly, I probably gave bad advice there- I think Fring is for WM5+ only as
well, so if the device won't run Skype, it won't run Fring either...


Good luck!

Des
Fri May 02 14:35:27 PDT 2008

In message <#19byeIrIHA.1164@TK2MSFTNGP04.phx.gbl>, Todd Allcock
<elecconnec@AmericaOnLine.com> writes
>
>"Des" <fairs@dtrecords.co.uk> wrote in message
>news:BCUjRRB8g0GIFwqf@dollars.demon.co.uk...
>
>> The other thing to remember is that with my HP4150 I can send and
>>receive mail. But for some reason if I configure another account
>>using the same settings - it doesn't work. I get the same message.
>>That's what's really weird
>
>That is really weird. Can you back up the device (there's probably a
>backup utility in ROM if it's pre-WM5) then hard-reset it (wipe out all
>data and restore it to factory-fresh state) and reconfigure the e-mail?
>If it works then, you can reinstall the apps on it one by one and see
>if one "breaks" the email. If the experiment is a total bust (e-mail
>still doesn't work right away) you can restore from the backup file and
>be right back where you started.

I think the ppc (HP4150) is capable of backing up (haven't a spare sd
card - will get one tomorrow)

>
>>>The e-mail message sounds like a typical "bounce back" message from
>>>an e-mail provider saying a message was undeliverable, and doesn't
>>>seem to be generated by your PPC.
>>>
>> As for bounce back. I called Demon (service provider) on the phone
>>and had them look at my data coming out. They said the error message
>>comes up so fast that it wasn't even getting to the router
>
>Weird. I'm not aware that PPCs can gererate their own bounceback
>e-mails,, so something weird is going on.
>
>>>Not without a lot more information. Typically problems sending are
>>>incorrect SMTP settings, or trying to send mail through a foriegn
>>>server (one other than your ISP.)
>>>
>> SMTP settings are correct and were confirmed when I had my service
>>provider on the line
>
>Ok. I assume you can send e-mail from your PC when using the same
>internet connection/router and it's connected to Demon? Demon's help
>pages indicate that you can only send Demon e-mail when connected to
>Demon (that's a typical ISP SPAM-control measure, particularly when
>they don't use SMTP authentication), so it probably won't work when
>connected to other WiFi APs (unless they coincidentally happen to be on
>Demon as well.) Are you certain the device is connecting to your own
>router and not, say, a neighbor's on a different ISP?

I have noticed neighbor's routers before but I'm definitely using my
router
>
>
>Ok, but again, has it ever worked for YOUR e-mail account and suddenly
>stopped working, or has it never worked (except for your buddy's
>e-mail?)

I think it has worked (HP4700) I'm about 90% certain. It's been such a
long time since it may have worked (early last year). The problem is
that I was sending emails out but not aware that they weren't being sent
until a few months ago
>
>>>For anyone here to troubleshoot, you'll probably need to tell us (at
>>>the very least!) who the mail provider is, and what settings you've
>>>entered.
>> User info:
>> my name - xxxxx
>> user name - xxxxx
>> password - xxxxx
>>
>> then account type = pop3
>> name = xxxxx
>>
>> server info:
>>
>> incoming mail = pop3.demon.co.uk
>> outgoing mail = post.demon.co.uk
>> domain = xxxxxx
>
>I saw no reference to having to enter a domain name on Demon's site.
>Is that field blank or populated?
>
>
I've tried with and without my domain name
>> options
>> (don't need to config. because of the type of account I have - says
>>my service provider )
>
>It would seem that way based on the website- Demon's settings are
>simple enough.
>
>>>The error message you were getting sounds like you were attempting to
>>>run the PC version of the installer on the PPC directly.
>>>
>>>The .cab file download is here:
>>>http://www.skype.com/go/getskype-pocketpc-cab

Tried this but didn't worked
>>>
>> Tried .cab file - still made no difference (not sure if it is the
>>one you've listed
>> will try this one shortly
>
>Is your 4700 running WM2003 or WM5? IIRC, the newer versions of Skype
>run on WM5+ only. You might have to email Skype and see if they'll
>send you an older version for WM2003. (The Skype site has VERY little
>info on the PPC requirements, but IIRC, they used to offer separate
>versions for the different WM revisions.)
>

WM2003

what is IIRC?

>>>Download that file, copy it to your device and try to run it. If
>>>Skype isn't compatible for your device, you can try Fring at
>>>www.fring.com, an alternate VoIP provider who's all-in-one VoIP app
>>>lets you make and receive Skype calls as well as a number of other
>>>VoIP and IM providers.
>
>Sadly, I probably gave bad advice there- I think Fring is for WM5+ only
>as well, so if the device won't run Skype, it won't run Fring either...
>
>
Yep, no signs of ppc downloads
>Good luck!
>
>

--
Des

Todd
Fri May 02 19:30:46 PDT 2008


"Des" <fairs@dtrecords.co.uk> wrote in message
news:N+cgezBfk4GIFwo9@dollars.demon.co.uk...

> what is IIRC?

Silly internet acronym for "If I recall correctly..."

Sorry!

By the way, I just checked the Skype blogs and the current version (2.2) for
Windows Mobile is WM2003 compatible, so I'm not sure why it's refusing to
install. You might want to do a hard reset and start over with the whole
device. Something weird is going on with it...

Person
Sat May 03 04:09:32 PDT 2008

In message <#19byeIrIHA.1164@TK2MSFTNGP04.phx.gbl>, Todd Allcock
<elecconnec@AmericaOnLine.com> writes
>
Just purchased a SD card - One question - as I've never done a full back
up before. Just need to be reassured that if on the HP4150 if I
perform a full back up will it back up the 'skype' (it's an early
version and may not be available now) and other programs (Resco Exp
2003, Resco FTP add-in, Resco registry add-in (these I installed via
downloads from an old PC that I still have but is a bit unreliable)


Thank you

I've only got tom tom installed on the 4700 so I should be OK

>> The other thing to remember is that with my HP4150 I can send and
>>receive mail. But for some reason if I configure another account
>>using the same settings - it doesn't work. I get the same message.
>>That's what's really weird
>
>That is really weird. Can you back up the device (there's probably a
>backup utility in ROM if it's pre-WM5) then hard-reset it (wipe out all
>data and restore it to factory-fresh state) and reconfigure the e-mail?
>If it works then, you can reinstall the apps on it one by one and see
>if one "breaks" the email. If the experiment is a total bust (e-mail
>still doesn't work right away) you can restore from the backup file and
>be right back where you started.
>

--
Des

Des
Sat May 03 07:44:56 PDT 2008

In message <gyBrNoAsfEHIFwF6@dollars.demon.co.uk>, Person
<People@dollars.demon.co.uk> writes
Hard reset on HP4700 - configured wireless settings then e-mail account
but made no difference. Also downloaded skype .cab file and the same
message came up - not a windows ce setup file).
Do you have any other suggestions?

Des
--
Des

Todd
Sat May 03 10:01:31 PDT 2008

At 03 May 2008 12:09:32 +0100 Person wrote:

> Just purchased a SD card - One question - as I've never done a full
> back up before. Just need to be reassured that if on the HP4150 if
> I perform a full back up will it back up the 'skype' (it's an early
> version and may not be available now) and other programs (Resco
> Exp 2003, Resco FTP add-in, Resco registry add-in (these I installed
> via downloads from an old PC that I still have but is a bit unreliable)


Yes it should- that's how it's designed, but be warned that with any
computer, accidents happen!

Peter
Sat May 10 23:28:06 PDT 2008

Des wrote:
> In message <gyBrNoAsfEHIFwF6@dollars.demon.co.uk>, Person
> <People@dollars.demon.co.uk> writes
> Hard reset on HP4700 - configured wireless settings then e-mail
> account but made no difference. Also downloaded skype .cab file and
> the same message came up - not a windows ce setup file).
> Do you have any other suggestions?
>
> Des

Now i'm really confused... what exactly do you have? did a search for
HP4700, to see if it was compaible with wm3, and it shows as a color
laserjet printer..... I thought you had a PDA?
Any chance it could be an ipaq 4705?

Beverly
Sun May 11 07:42:44 PDT 2008

>> The 2nd problem with the hp4700 is that I can't install 'skype' on
it. Message says something like 'not a windows or Microsoft
application.' <<

the exact message would be helpful...

as for skype, they have elected to "sign" their applications which means
that they cannot be installed from cab or older versions of
activesync... think a minimum of async 4.5 is required on the sync pc.

Beverly Howard [MS MVP-Mobile Devices]