Re: O2 XDA Stellar (Tytn II) buttons stopped working by William
William
Thu Jun 12 04:20:01 PDT 2008
On 12 Jun, 11:56, "NeilH" <n.h...@nospamvirgin.net> wrote:
> "NeilH" <n.h...@nospamvirgin.net> wrote in message
>
> news:eNWWvvuyIHA.5520@TK2MSFTNGP06.phx.gbl...
>
>
>
>
>
> > This is driving me crazy
>
> > the buttons on my XDA have stopped working. None of the buttons under th=
e
> > screen work, the camera button does work, the jog wheel doesn't work
> > (although if I press it, it brings up the start menu), the voice command=
> > and
> > ok buttons don't work. The on/off button seems to be OK.
>
> > I've checked the soft buttons are correctly assigned in
> > Start>Settings>Buttons
>
> > I've downloaded and installed MyMobiler (which allows control from the
> > desktop) the notes, messaging, contacts and calendar buttons on the
> > toolbar
> > at the bottom of the Mymobiler screen on the PC all function but the tal=
k
> > and call end buttons don't.
>
> > I'm not sure if this is a hardware or software problem - can anyone help=
> > please?
>
> > Thanks
>
> > Neil
>
> I've done a little more investigation
> =A0 =A0 the keyboard doesn't work at all
> =A0 =A0 the on screen keyboard is mostly ok, but the backspace and left an=
d
> right arrows don't work
> =A0 =A0 the power button doesn't always work when the device has switched =
itself
> off =A0(I have to do a soft reset then!)
>
> Other than that, I am no nearer a solution except that I have done a full
> backup of the SD card and system using Sprite Backup.
Since you have a full backup, you should do what Paul suggested and
try a hard reset. Test the keyboard(s) after the hard reset and before
restoring any of your data/apps.
If the hard-reset fixes it, then it's caused by something you loaded.
If the hard reset doesn't fix it, then it's a hardware or base-
software problem, and you'll need to contact O2.
--
WH