POP Hotmail

I'm trying to set up my Hotmail account in my Pocket PC iPAQ HP 6515.
I can receive all emails but when I reply or create a new email, I get an
error saying my settings are not correct or I have no signal.
I also have another POP email account (from my server provider Bluewin) in
there and it works just fine.
I think the problem is in the port settings: I cannot find where to set
them, even if I've heard port 25 for outgoing mail might be blocked to avoid
spam.
By the way, I'm also using Outlook Express with my PC and I can perfectly
use Hotmail as a
POP account as well as in the OE interface.
I am a Hotmail Plus subscriber.
Please, I'd be really happy to try all suggestions.
Thank you and best regards.
Steffo

Beverly
Mon Apr 28 22:42:04 PDT 2008

take a look at http://www.bevhoward.com/bhhpj.htm#SMTP

Beverly Howard

Steffo
Tue Apr 29 08:16:33 PDT 2008

That is really disappointing now that Hotmail can be handled with pop/smtp,
too bad they are using the port 25 for the outgoing mail!
Can't they change that knowing the problem?
Anyway Beverly, thank you very much for your help.
By the way, do you know of a good PPC program for "push" Hotmail?
I'm trying the PXP (www.pocketxpress.com) but it's very slow downloading and
it gets stuck all the times, forcing me to reboot several times a day.
On the other hand, sending is very fast with no problem.
Thanks again, I'm looking forward to hearing from you very soon.
Regards,
Steff

Beverly Howard wrote:
> take a look at http://www.bevhoward.com/bhhpj.htm#SMTP
>
> Beverly Howard

Todd
Tue Apr 29 14:16:05 PDT 2008


"Steffo" <steffo@nospam.com> wrote in message
news:48173bd2$1_3@news.bluewin.ch...
> That is really disappointing now that Hotmail can be handled with
> pop/smtp, too bad they are using the port 25 for the outgoing mail!
> Can't they change that knowing the problem?

My e-mail providers use port 25, and it's never been a problem for me. Most
providers let authenticated SMTP through on 25, and Hotmail requires
authentication.

The real problem Bev discussed is typically with "home" broadband ISPs' own
mail servers. They typically reject e-mail that isn't sent from their own
network (i.e. trying to send an e-mail from your mobile phone's network
through a fixed DSL/cable ISP's server.) "Portable" e-mail servers, like
AOL, Hotmail, Yahoo, etc. are generally not a problem, since they don't have
a "home network" to connect to.

Are you POSITIVE your settings are correct? Specifically are the "use
authentication" and "SSL" boxes in the messaging settings for that account
checked?

Per Microsoft:
"Our POP service requires that you use Secure Sockets Layer (SSL) with the
POP and SMTP connection and use SMTP authentication. This is to ensure that
your email address and password are not subject to tampering. The settings
are the following:

a.. POP: pop3.live.com (port 995)
b.. SMTP: smtp.live.com (port 25)
a.. Note: make sure you check the box that indicates that your outgoing
server requires authentication (in most mail clients this is not checked by
default).
c.. Username: your full email address
d.. Password: your Windows Live ID password
This means that a Hotmail Plus account will now allow users of email clients
such as Eudora, Thunderbird, and Apple Mail, as well as most mobile devices
including the Apple iPhone, will now be able to access their Hotmail
accounts. Outlook and Windows Live Mail already offer access to Hotmail with
previous http protocol."

Steffo
Wed Apr 30 04:37:57 PDT 2008

My settings are correct: I've deleted and re-configured the POP Hotmail on
my device.
I can receive with no problems but when I reply or write a new mail, it goes
in outbox, it's trying to send and then it says it couldn't be sent.
I am not roaming right now and I have a great signal, my service provider is
Bluewin Switzerland, but I tried Vodafone UK, TIM Italy, SFR France with the
same result.
When I asked them if they are blocking port 25 outgoing mail, they didn't
know what I was talking about, they passed the technical department and back
to customer service: nobody knew what I was asking.


Todd Allcock wrote:
> "Steffo" <steffo@nospam.com> wrote in message
> news:48173bd2$1_3@news.bluewin.ch...
>> That is really disappointing now that Hotmail can be handled with
>> pop/smtp, too bad they are using the port 25 for the outgoing mail!
>> Can't they change that knowing the problem?
>
> My e-mail providers use port 25, and it's never been a problem for
> me. Most providers let authenticated SMTP through on 25, and Hotmail
> requires authentication.
>
> The real problem Bev discussed is typically with "home" broadband
> ISPs' own mail servers. They typically reject e-mail that isn't sent
> from their own network (i.e. trying to send an e-mail from your
> mobile phone's network through a fixed DSL/cable ISP's server.) "Portable"
> e-mail servers, like AOL, Hotmail, Yahoo, etc. are
> generally not a problem, since they don't have a "home network" to
> connect to.
> Are you POSITIVE your settings are correct? Specifically are the "use
> authentication" and "SSL" boxes in the messaging settings for that
> account checked?
>
> Per Microsoft:
> "Our POP service requires that you use Secure Sockets Layer (SSL)
> with the POP and SMTP connection and use SMTP authentication. This is
> to ensure that your email address and password are not subject to
> tampering. The settings are the following:
>
> a.. POP: pop3.live.com (port 995)
> b.. SMTP: smtp.live.com (port 25)
> a.. Note: make sure you check the box that indicates that your
> outgoing server requires authentication (in most mail clients this is
> not checked by default).
> c.. Username: your full email address
> d.. Password: your Windows Live ID password
> This means that a Hotmail Plus account will now allow users of email
> clients such as Eudora, Thunderbird, and Apple Mail, as well as most
> mobile devices including the Apple iPhone, will now be able to access
> their Hotmail accounts. Outlook and Windows Live Mail already offer
> access to Hotmail with previous http protocol."

Todd
Wed Apr 30 08:12:39 PDT 2008

At 30 Apr 2008 13:37:57 +0200 Steffo wrote:
> My settings are correct: I've deleted and re-configured the POP Hotmail
> on my device.
> I can receive with no problems but when I reply or write a new mail, it
> goes in outbox, it's trying to send and then it says it couldn't be sent.
> I am not roaming right now and I have a great signal, my service provider
> is Bluewin Switzerland, but I tried Vodafone UK, TIM Italy, SFR France
with
> the same result.
> When I asked them if they are blocking port 25 outgoing mail, they didn't
> know what I was talking about, they passed the technical department and
> back to customer service: nobody knew what I was asking.


Does the device have WiFi? Can you send over WiFi to confirm the settings
are correct?

And are you positive you've checked the "Use SSL for Outgoing mail" box
(it's hard to find- it's on a page that only displays if you check the "Use
Separate Settings for Outgoing" box in the e-mail account setup options.)

Steffo
Wed Apr 30 16:50:22 PDT 2008

Yes Todd, I did.
And in that same page, I wrote again the user name and the password, nothing
in the domain, ticked box of save password and ticked box of require SSL for
outgoing mail.
Should I try something different in that page?
By the way, I don't have WiFi in the device and I can send when I'm
connected to my PC, that's really strange considering I'm using Hotmail
pop/smtp in OE.
Does this give you a new clue?
I hope so because I'm speechless.........
Thanks again for your help,
Steffo

Todd Allcock wrote:
> At 30 Apr 2008 13:37:57 +0200 Steffo wrote:
>> My settings are correct: I've deleted and re-configured the POP
>> Hotmail on my device.
>> I can receive with no problems but when I reply or write a new mail,
>> it goes in outbox, it's trying to send and then it says it couldn't
>> be sent. I am not roaming right now and I have a great signal, my
>> service provider is Bluewin Switzerland, but I tried Vodafone UK,
>> TIM Italy, SFR France with the same result.
>> When I asked them if they are blocking port 25 outgoing mail, they
>> didn't know what I was talking about, they passed the technical
>> department and back to customer service: nobody knew what I was
>> asking.
>
>
> Does the device have WiFi? Can you send over WiFi to confirm the
> settings are correct?
>
> And are you positive you've checked the "Use SSL for Outgoing mail"
> box (it's hard to find- it's on a page that only displays if you
> check the "Use Separate Settings for Outgoing" box in the e-mail
> account setup options.)

Todd
Wed Apr 30 21:16:09 PDT 2008


"Steffo" <steffo@nospam.com> wrote in message
news:481905be_1@news.bluewin.ch...
> Yes Todd, I did.
> And in that same page, I wrote again the user name and the password,
> nothing in the domain, ticked box of save password and ticked box of
> require SSL for outgoing mail.
> Should I try something different in that page?
> By the way, I don't have WiFi in the device and I can send when I'm
> connected to my PC, that's really strange considering I'm using Hotmail
> pop/smtp in OE.
> Does this give you a new clue?
> I hope so because I'm speechless.........
> Thanks again for your help,
> Steffo

If you can send from the device when it's connected to the PC, then your
settings are fine. I have to believe at this point, that your mobile
operator blocks port 25, as Bev Howard suggested. Even when roaming in
other countries, you still connect through your home operator's access
point, so the fact that it's not working when roaming doesn't mean much
(unless you're using different SIMs when you travel.)

There really isn't much you can do if your operator is blocking sent mail,
except complain to them, or use webmail (m.msn.com or mobile.live.com gives
you access to PDA formatted Hotmail web pages.)

Good luck!

Yoda
Thu May 01 09:29:25 PDT 2008

> There really isn't much you can do if your operator is blocking sent
> mail, except complain to them, or use webmail (m.msn.com or
> mobile.live.com gives you access to PDA formatted Hotmail web pages.)
>
> Good luck!

With gmail and gmx free..its amazing that people still pay MSN and yahoo
for pop mail...

Todd
Thu May 01 09:56:25 PDT 2008


"Yoda Morganstern" <yoda4077@yahoo.com> wrote in message
news:Xns9A917F1054ECBmorgaineavalonnet@207.115.33.102...
>> There really isn't much you can do if your operator is blocking sent
>> mail, except complain to them, or use webmail (m.msn.com or
>> mobile.live.com gives you access to PDA formatted Hotmail web pages.)
>>
>> Good luck!
>
> With gmail and gmx free..its amazing that people still pay MSN and yahoo
> for pop mail...

If you're willing to put up with your techie friends snickering behind your
back, you can also use AOL as I do. Once the king of non-standard
proprietary overpriced dial-up internet, they now offer completely free IMAP
accounts.

GMail is fine as well, but their POP and IMAP implementation was
traditionally flakey on Windows Mobile devices.

Also, to be fair, Microsoft does intend to make POP access available on free
Hotmail/Live accounts later this year, likely to remain competitive with
GMail.

Steffo
Fri May 02 06:54:06 PDT 2008

Dear Todd (and the ones interested.....),

I've solved the mystery: it's the outgoing mail server setting.
In my case (my ISP is Bluewin owned my mobile phone company Swisscom), the
outgoing mail server is <mail.bluewin.ch> (and not smtp.live.com).
The Customer Service also told me, just as an info, that even Vodafone only
supports sending using their own SMTP server (send.vodafone.net).
It took a week for them to come up with this answer and in the meantime I'm
sorry if I bothered you guys, but I thought of posting this because it could
be useful to other readers.

Take care and best regards,

Steffo;-) ... happy now!


Todd Allcock wrote:
> "Steffo" <steffo@nospam.com> wrote in message
> news:481905be_1@news.bluewin.ch...
>> Yes Todd, I did.
>> And in that same page, I wrote again the user name and the password,
>> nothing in the domain, ticked box of save password and ticked box of
>> require SSL for outgoing mail.
>> Should I try something different in that page?
>> By the way, I don't have WiFi in the device and I can send when I'm
>> connected to my PC, that's really strange considering I'm using
>> Hotmail pop/smtp in OE.
>> Does this give you a new clue?
>> I hope so because I'm speechless.........
>> Thanks again for your help,
>> Steffo
>
> If you can send from the device when it's connected to the PC, then
> your settings are fine. I have to believe at this point, that your
> mobile operator blocks port 25, as Bev Howard suggested. Even when
> roaming in other countries, you still connect through your home
> operator's access point, so the fact that it's not working when
> roaming doesn't mean much (unless you're using different SIMs when
> you travel.)
>
> There really isn't much you can do if your operator is blocking sent
> mail, except complain to them, or use webmail (m.msn.com or
> mobile.live.com gives you access to PDA formatted Hotmail web pages.)
>
> Good luck!

William
Fri May 02 15:39:29 PDT 2008

On 2 May, 14:54, "Steffo" <ste...@nospam.com> wrote:
> I've solved the mystery: it's the outgoing mail server setting.
> In my case (my ISP is Bluewin owned my mobile phone company Swisscom), the
> outgoing mail server is <mail.bluewin.ch> (and not smtp.live.com).
> The Customer Service also told me, just as an info, that even Vodafone only
> supports sending using their own SMTP server (send.vodafone.net).

Which is pretty much what Beverley told you in the first response to
your OP.
(http://www.bevhoward.com/bhhpj.htm#SMTP)

"standard behaviour for almost all SMTP servers is to refuse to send
any email that is not handed to it from an internet connection related
to the ISP service which owns the server"

"The solution is to find the SMTP server address for each method that
you use to connect".

"To find each address for these servers, you will need to search the
web pages for these providers or call their tech support lines"

--
WH

Thurman
Sat May 03 10:45:34 PDT 2008


"Yoda Morganstern" <yoda4077@yahoo.com> wrote in message
news:Xns9A917F1054ECBmorgaineavalonnet@207.115.33.102...
>> There really isn't much you can do if your operator is blocking sent
>> mail, except complain to them, or use webmail (m.msn.com or
>> mobile.live.com gives you access to PDA formatted Hotmail web pages.)
>>
> With gmail and gmx free..its amazing that people still pay MSN and yahoo
> for pop mail...

I switched Outlook from Charter POP email to FREE Yahoo email (or was it
$20/yr?).

It works fine, but occasionally gets fussy because Outlook is not the
default email.

RSSrsvp
Sun Jun 08 12:26:00 PDT 2008



"William" wrote:

> On 2 May, 14:54, "Steffo" <ste...@nospam.com> wrote:
> > I've solved the mystery: it's the outgoing mail server setting.
> > In my case (my ISP is Bluewin owned my mobile phone company Swisscom), the
> > outgoing mail server is <mail.bluewin.ch> (and not smtp.live.com).
> > The Customer Service also told me, just as an info, that even Vodafone only
> > supports sending using their own SMTP server (send.vodafone.net).
>
> Which is pretty much what Beverley told you in the first response to
> your OP.
> (http://www.bevhoward.com/bhhpj.htm#SMTP)
>
> "standard behaviour for almost all SMTP servers is to refuse to send
> any email that is not handed to it from an internet connection related
> to the ISP service which owns the server"
>
> "The solution is to find the SMTP server address for each method that
> you use to connect".
>
> "To find each address for these servers, you will need to search the
> web pages for these providers or call their tech support lines"
>
> --
> WH
>
I am having a similar problem with my new XV6900 from Verizon. I cannot get
my Hotmail account to appear in the "Messaging" section along with my other
email accounts. I tried using mail.verizon.net for my outgoing server and
that didn't work.

RSSrsvp
Sun Jun 08 13:35:01 PDT 2008



"RSSrsvp" wrote:

>
>
> "William" wrote:
>
> > On 2 May, 14:54, "Steffo" <ste...@nospam.com> wrote:
> > > I've solved the mystery: it's the outgoing mail server setting.
> > > In my case (my ISP is Bluewin owned my mobile phone company Swisscom), the
> > > outgoing mail server is <mail.bluewin.ch> (and not smtp.live.com).
> > > The Customer Service also told me, just as an info, that even Vodafone only
> > > supports sending using their own SMTP server (send.vodafone.net).
> >
> > Which is pretty much what Beverley told you in the first response to
> > your OP.
> > (http://www.bevhoward.com/bhhpj.htm#SMTP)
> >
> > "standard behaviour for almost all SMTP servers is to refuse to send
> > any email that is not handed to it from an internet connection related
> > to the ISP service which owns the server"
> >
> > "The solution is to find the SMTP server address for each method that
> > you use to connect".
> >
> > "To find each address for these servers, you will need to search the
> > web pages for these providers or call their tech support lines"
> >
> > --
> > WH
> >
> I am having a similar problem with my new XV6900 from Verizon. I cannot get
> my Hotmail account to appear in the "Messaging" section along with my other
> email accounts. I tried using mail.verizon.net for my outgoing server and
> that didn't work.

I also tried outgoing.verizon.net without any success.