I have a friend that just purchased an AT&T Tilt (8925) PDA with phone. Itâ??s
running Windows Mobile 6 Professional. I have the same unit so he came to me
for answers that, unfortunately, I couldnâ??t answer. So, here I am, trying to
get some answers for him.
OK, his problem is that he cannot sync his unit to his computer. He copied
all of his contacts over from his old simm card but he cannot sync his
computer. He installed all of the software as directed but, by default, all
of his sync options are grayed out and cannot be selected. He does have one
selection made. File syncing is selected but also grayed out so he canâ??t
change anything about it. Also, the files that are synced say theyâ??re
read-only. Heâ??s checked the file properties and they do not appear to be
read-only but if he tries to modify a Mobile Word or Excel file on his
computer and then save it, heâ??s prompted to change the name because the file
is read-only. Weâ??ve checked all the settings we can on his computer and on
his PDA but can find nothing whatsoever that will allow him to sync his PDA.
Has anyone else experienced a problem similar to this? Iâ??d like to be able
to help my friend but I donâ??t know what else to try. Any assistance anyone
might be able to provide would be most appreciated.
He is running Vista Home Premium on his computer and is using the 90-day
trial version of Outlook 2007 that came with his PDA.
That brings up another question. Iâ??ve never owned a Windows Mobile
PDA/Smartphone that didnâ??t come with a full version of Outlook. I hadnâ??t
noticed this when I received my AT&T Tilt because I already have Office 2007
Enterprise installed. What the heck is he supposed to do after 90 days?! It
seems like a lot to sell someone a high dollar PDA with phone and then expect
them to shell out another $90 to purchase a full version of Outlook.
Thanks.
- Byron Followell