Paul
Wed Jul 27 13:09:59 CDT 2005
The feedback was received inline during the chat and Mike Fosmire noted it.
The difficulty that we don't realize about the contact support thing is that
he's not in the US (Italy, right, Shutruk?), and it's hard to find
information about where to call or even if Embedded can get support outside
North America from the Web site.
I'm pretty sure that the basic problem that prevents the install is fixed by
Windows Scripting Host 5.6...
Paul T.
"Chris Tacke, eMVP" <ctacke@spamfree-opennetcf.org> wrote in message
news:Oz3nJLtkFHA.2472@TK2MSFTNGP15.phx.gbl...
> 1. Just because you see it as a high-priority bug, doesn't mean it is to
> Microsoft or anyone else reading your posts
> 2. Posting in the newsgroups is *not* the same as opening a support case.
> If you have a bug, contact support, like you would with *any other*
> vendor. If it's a problem with their product, the case is free.
> 3. If you bought Platform Builder, you get 2 free support incidents anyway
> 4. The chat client has a "post feedback" link on it for the chat. Posting
> the feedback there is far more likely to be constructive than whining
> about it here.
> 5. You can't expect an expert for every possible topic to attend every
> chat. In my experience, Microsoft has been very good about following up
> with questions asked that no-one present had the knowledge to answer if
> two criteria are met: 1. It must be relevant to the chat topic and 2. If
> it's likely to end up in you needing to call support services (in which
> case they will tell you outright to call support).
>
>
> --
> Chris Tacke
> Co-founder
> OpenNETCF.org
> Are you using the SDF? Let's do a case study.
> Email us at d c s @ o p e n n e t c f . c o m
>
http://www.opennetcf.org/donate
>
>
> "Shutruk Nahunte" <Shutruk@Nahunte.iq> wrote in message
> news:%23dEt0uskFHA.3656@TK2MSFTNGP09.phx.gbl...
>> >"Michael Fosmire [MSFT]" <mikefos@online.microsoft.com> ha scritto nel
>> >messaggio news:Ov4xIDrkFHA.1412@TK2MSFTNGP09.phx.gbl...
>>> Sorry for the late reminder.
>>> Title: Windows CE .NET Live Chat
>>
>>
>> I'm very disappointed !
>> Many questions like the last time I joined these chats, one hour has
>> passed without useful answers.
>> One doesn't know WinCE (so why is there?), the other say "here is 9AM and
>> no many experts are in", the other GreatValuableSuperExpertMagnum say
>> "call the tech support 800-MICROSOFT".
>> Bah, I suggest you 'experts' to use a modern instrument called NewsGroups
>> to support your customers (like me).
>> And please when you read the questions remember that someone purchased
>> your products.
>> Best regards
>>
>>
>>
>>
>
>