long story - i'll keep it simple for now. Hard drive crash - copied contents
of damaged drive to external drive - restored laptop(toshiba) to factory
settings - running vista home premium. imported pst file into outlook 2003
from 2003 original file - now have extra folders, outlokk does not open to
inbox by default, and when i start a new message, my contacts are not
accessable by clicking link beside the address bar......any
suggestions......bill

Re: contacts not available in new mail message by Russ

Russ
Wed Apr 30 19:21:20 PDT 2008

Your data was already in Outlook format. Accordingly, you would certainly
never use export and import to transfer it, unless you particularly wanted
to lose it or corrupt your profile. Your question is answered here daily.
The file you needed to transfer is your Personal Folders file (*.pst) It's
where all the mail, calendar, contacts etc are stored.

Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx


--
Russ Valentine
[MVP-Outlook]
"billdowns" <billdowns@discussions.microsoft.com> wrote in message
news:55214751-9121-4788-8FB6-490E778FB324@microsoft.com...
> long story - i'll keep it simple for now. Hard drive crash - copied
> contents
> of damaged drive to external drive - restored laptop(toshiba) to factory
> settings - running vista home premium. imported pst file into outlook 2003
> from 2003 original file - now have extra folders, outlokk does not open to
> inbox by default, and when i start a new message, my contacts are not
> accessable by clicking link beside the address bar......any
> suggestions......bill


Re: contacts not available in new mail message by Brian

Brian
Thu May 01 06:56:42 PDT 2008

billdowns <billdowns@discussions.microsoft.com> wrote:

> long story - i'll keep it simple for now. Hard drive crash - copied
> contents of damaged drive to external drive - restored
> laptop(toshiba) to factory settings - running vista home premium.
> imported pst file into outlook 2003 from 2003 original file - now
> have extra folders, outlokk does not open to inbox by default, and
> when i start a new message, my contacts are not accessable by
> clicking link beside the address bar

Never import when transferring data between towo Outlook instances. YOu've
corrupted your mail profile. Time to create a new one.
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]