Window Installer error

I am running XP with all three service packs. I use Outlook XP.

I am not receiving my mail any more. The accounts haven't changed. I
decided to run 'Detect and Repair". I get the following Windows Installer
message: "The installation source for this product is not available. Verify
that the source exists and that you can access it." I get the message when
the install disk is in the drive.

I tried reinstalling Outlook XP and I get the same message. I downloaded
Installer 3.1 -- no difference. I've searched KBs for problems with Outlook,
and Installer but don't find an answer.

HELP!!


--
TIA,
AndyF

Brian
Fri May 30 12:49:48 PDT 2008

Lodgingman <Lodgingman@discussions.microsoft.com> wrote:

> I am not receiving my mail any more. The accounts haven't changed. I
> decided to run 'Detect and Repair". I get the following Windows
> Installer message: "The installation source for this product is not
> available. Verify that the source exists and that you can access
> it." I get the message when the install disk is in the drive.

Did you change your boot drive at any point, using a disk cloning utility to
copy the existing boot drive to the new one?
--
Brian Tillman [MVP-Outlook]

Lodgingman
Fri May 30 14:16:02 PDT 2008

Thanks for the response. No changes with either.
--
TIA,
AndyF


"Brian Tillman" wrote:

> Lodgingman <Lodgingman@discussions.microsoft.com> wrote:
>
> > I am not receiving my mail any more. The accounts haven't changed. I
> > decided to run 'Detect and Repair". I get the following Windows
> > Installer message: "The installation source for this product is not
> > available. Verify that the source exists and that you can access
> > it." I get the message when the install disk is in the drive.
>
> Did you change your boot drive at any point, using a disk cloning utility to
> copy the existing boot drive to the new one?
> --
> Brian Tillman [MVP-Outlook]
>
>

Brian
Mon Jun 16 15:44:53 PDT 2008

Lodgingman <Lodgingman@discussions.microsoft.com> wrote:

> Thanks for the response. No changes with either.

The error you describe is typical of corruption of the C:\Windows\Installer
folder. Some cloning don't properly copy that folder. That's why I asked.
I don't have any good suggestions. Sorry.
--
Brian Tillman [MVP-Outlook]