Outlook XP has weird message deliveries

A user is using Outlook XP. She created some folder in her Inbox to sort out
and keep her mail organized.

When she receives certain email messages, like ones from me, the IT admin,
they will go directly into one of her folders that she created in her Inbox.
It should go directly into the Inbox. A few other email senders from outside
the company have the similar issue. Any emails from Company ABC will go into
a folder she created a week or so ago. Never directly into her Inbox.

Any suggestions on why this is happening and how to fix it?

Brian
Fri Mar 28 11:18:59 PDT 2008

WORLDe <WORLDe@discussions.microsoft.com> wrote:

> A user is using Outlook XP. She created some folder in her Inbox to
> sort out and keep her mail organized.
>
> When she receives certain email messages, like ones from me, the IT
> admin, they will go directly into one of her folders that she created
> in her Inbox. It should go directly into the Inbox. A few other email
> senders from outside the company have the similar issue. Any emails
> from Company ABC will go into a folder she created a week or so ago.
> Never directly into her Inbox.
>
> Any suggestions on why this is happening and how to fix it?

She must have some rules defined.
--
Brian Tillman [MVP-Outlook]