Outlook 2003 Crashes adding Account

I realize there are many posts about Outlook 2003 crashing, but I cannot find
something that addresses this topic.

If I open Outlook 2003 where there are no accounts setup (pop3, etc...) it
works just fine. However, as soon as I add a new account, it crashes and
wants to startup in "safe mode".

What is causing it to crash? I have setup a new profile and a new .pst file
but this does not fix the problem.

As a side note in case it matters... Originally I had Outlook 2003 installed
and decided to upgrade to 2007. Since I have not been happy with the 2007
version, I uninstalled Outlook 2007 and reinstalled Outlook 2003. This is
when the problem started and the app crashes. Please Help!

Thanks
Craig

Nikki
Tue May 06 19:46:23 PDT 2008

I will quote a fellow MVP (Neo):

"Uninstalling Office/Outlook 2007 will most likely leave behind
a newer MAPI32.DLL that is not compatible with Outlook 2003.
All you have to do is rename/delete said file @ \Program Files\Common
Files\System\MSMAPI\<LANGID> and then do a detect repair
of Office 2003 and you should be good to go."

Nikki Peterson

"Craig" <Craig@discussions.microsoft.com> wrote in message
news:B3DDA615-F6B8-41CE-B7C2-32C4D70F48EB@microsoft.com...
>I realize there are many posts about Outlook 2003 crashing, but I cannot
>find
> something that addresses this topic.
>
> If I open Outlook 2003 where there are no accounts setup (pop3, etc...) it
> works just fine. However, as soon as I add a new account, it crashes and
> wants to startup in "safe mode".
>
> What is causing it to crash? I have setup a new profile and a new .pst
> file
> but this does not fix the problem.
>
> As a side note in case it matters... Originally I had Outlook 2003
> installed
> and decided to upgrade to 2007. Since I have not been happy with the 2007
> version, I uninstalled Outlook 2007 and reinstalled Outlook 2003. This is
> when the problem started and the app crashes. Please Help!
>
> Thanks
> Craig

DL
Wed May 07 04:46:33 PDT 2008

Do you have any Comm add ins?
And if you start OL using the Safe switch is it then OK?

"Craig" <Craig@discussions.microsoft.com> wrote in message
news:B3DDA615-F6B8-41CE-B7C2-32C4D70F48EB@microsoft.com...
>I realize there are many posts about Outlook 2003 crashing, but I cannot
>find
> something that addresses this topic.
>
> If I open Outlook 2003 where there are no accounts setup (pop3, etc...) it
> works just fine. However, as soon as I add a new account, it crashes and
> wants to startup in "safe mode".
>
> What is causing it to crash? I have setup a new profile and a new .pst
> file
> but this does not fix the problem.
>
> As a side note in case it matters... Originally I had Outlook 2003
> installed
> and decided to upgrade to 2007. Since I have not been happy with the 2007
> version, I uninstalled Outlook 2007 and reinstalled Outlook 2003. This is
> when the problem started and the app crashes. Please Help!
>
> Thanks
> Craig